Basic Suite (6 people) | Minibar, in-room safe, desk, free WiFi

Reviews of Saigon 237 Hotel

2 out of 5
Saigon 237 Hotel
237 Pham Ngu Lao Street, District 1, Ho Chi Minh City

Reviews

6.0
Rating 10 - Excellent. 0 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 8 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Kim, Vancouver

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was filthy, needed to cleaned and sanitized, no good, smell urine. The receptionist is smoked inside. Checked in the room wasn't the same as it advertised, very dangerous, window install fixed metal bars. 😠😠😠👎👎👎. Overall is very bad.
Stayed 1 night in Aug 2019

8/10 Good

Tyler

Liked: Cleanliness, room comfort
Great location, affordable, clean and friendly.
Great location, affordable, clean and friendly.
Stayed 2 nights in Jan 2019
Response from huynh on 9 Feb 2019
thank sir

6/10 Okay

Leah

Liked: Staff & service
We stayed here due to its close proximity to the bus pick up location for our trip to Cambodia. The hotel itself was quite run down, the bed was comfortable enough though, the hallway light was left on all night and the curtains did not block much light out at all! It was quite loud so sleep was challenging. However it served its purpose
Stayed 1 night in Nov 2018

8/10 Good

Matthew

Good cheap no frills private room
This place is great for the price, it's not the Hilton but for 250,000 dong you get a large private room, that has all the basics that you need. It was good enough for me to rebook. Friendly staff are always ready to help with a smile.
Stayed 2 nights in Sep 2018

6/10 Okay

bill

Disliked: Cleanliness, room comfort
Complain
This 3 nights is not credit to my rewards. Please review and correct it. I can not booking any more until you resolved it Thanks

6/10 Okay

bill

Liked: Property conditions & facilities
Disliked: Room comfort
good
good
Stayed 3 nights in Nov 2017
thank you very much for staying with us

6/10 Okay

Mark, London

Liked: Cleanliness, staff & service
A decent cheap place
Don't believe the photos. This is just a cheap hotel in a central location. Paid for a superior room and did not get a window. Elevator was out most of the stay.

6/10 Okay

Jane, D

Liked: Cleanliness, staff & service, room comfort
Nice Hostel
This was my first Hostel experience & I was really impressed. The staff members were friendly & the other people in our room were super cool. It's a hostel so I'm guessing it was as clean as a hostel is going to get. I didn't see any bugs & the sheets & beds looked clean. Overall if you're backpacking & need a place to sleep for the night I'd definitely recommend this place

6/10 Okay

Ken, USA

Liked: Room comfort
Great hotel for the money
The room given was left very dirty. They quickly moved us to another room that was clean. 3 beds in the family room. Great location!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
가격대비 좋았음.
호텔 위치는 좋으나 저녁에 음악소리가 시끄럽다. 가격이 저렴해서 4인가족이 더블베드 3개짜리 6인실 묵으니깐 넓직하니 겁나 좋았음. 청결도는 좋은듯 하나 호텔자체가 낡고 오래되서 지저분해 보임. 전체적으로 보통수준으로 괜찮았다.
Stayed 3 nights in Dec 2018
Response from saigon237hotel on 13 Feb 2019
Hi we thank you very much saigon237hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
相片與實際房間有差!相片中有整排窗,實際Check in是面對走道(室內)的窗,完全沒有窗的功用哦!分離式冷氣機室內機年份不舊,運轉噪音很吵。但地點适中,交通、餐飲、購物均方便,服務也算親切,清潔度也是OK的,如住宿價格預算不高者,仍可推薦
Stayed 5 nights in Nov 2018

2/10 Terrible

hs

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋の画像はかなり修正されております。かなり汚い。日本人は耐えられないでしょう。経年によるものではなく、だらしない管理が主な原因。おまけに画像確認して予約した部屋では無く最低ランクの牢獄に泊まらされました。感じの良い若い男女2人に部屋の変更を即要求し、明日変更出来と言われたが、眼鏡を付けた30代くらいの男、こいつが最悪で手配を怠り翌々日ようやく変更。しかしまた牢獄の様な部屋だった。床はガムの食いかけで汚れ過ぎシャワールームやトイレはカビだらけで頻繁に詰まる。排水は全般的に悪く、不潔極まり無い。ハウスクリーニングも質が悪く100以上宿泊したホテルの中で最悪。 この男に加えてアリや虫が大量に出たので殺虫剤を使わせてくれと頼んだがそんな物無いと言われ、馬鹿なと思い部屋に戻る途中、使用人が持っていたので使わせて貰った。もうこの眼鏡の様に平気で嘘をつき、チップを要求する様な生きる事に誇りを持ち合わせない男に期待するのは止め、これ以上被害者が出ないことを願いたいと共に返金しろと言いたい。
Stayed 5 nights in Nov 2018

6/10 Okay

PIN FENG

Stayed 1 night in Jan 2018
Response from Saigon 237 Hotel on 1 Mar 2018
Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
遅い時間でも
夜中のチェックインでご迷惑をかけたが、対応してくれた。はじめは毛布も枕もなかったがちゃんと持ってきてくれて助かりました。バスルームが広くトイレとシャワーが離れているので使いやすかったです。
Stayed 1 night in Dec 2017
Response from Saigon 237 Hotel on 5 Jan 2018
Thank you

8/10 Good

BUYEON

Liked: Staff & service
가격대비 정말 최고.
새벽 슬리핑 버스 타기 전에 짐풀고 씻고 하는 방이 필요해서 이용하게 된Saigon 237. 이정도 가격에 개인 락커있고, 수건까지 제공되서 완전 편히 있다 왔습니다. 굿굿.

4/10 Poor

Yuta

Disliked: Staff & service, property conditions & facilities
ちゃんとして(笑)
春にドミトリー一泊しました。シャワー浴びて寝るだけの利用やったんで特に問題はなかった。ただWi-Fiは一階でしか使えず…。チェックアウト時、ネットでクレジット決済したはずが、確認できないと言われ再度現金で支払いを請求された。(チェックイン時にもクレジット決済した旨を伝え、決済記録も見せました。)