- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new and our suite was lovely. The staff are polite and helpful. They booked our trip to Cu Chi tunnels so made things very easy for us ( we were not even paying the hotel, but the travel tour direct). We had access to the private lounge and it looked like we were the only ones who ever went there. We had breakfast there twice and were treated perfectly. Could not have been better. Had breakfast in main dining room twice and the choice was perfect for us. Hotel is quiet and suspect with it being new was not fully booked. Quiet suites me. My partner went to the spa and thought it was wonderful treatment. (Had just stayed at the presidential suite in a major chain hotel in Da Nang.) This hotel chain has a lot of potential. Shame there are not more of them world wide.