Sauna, hot tub, steam room, hot stone massages, deep-tissue massages

Reviews of Hotel Majestic Saigon

5 out of 5
Hotel Majestic Saigon
01 Dong Khoi Street District 1, Ho Chi Minh City

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 1012 reviews" "
Rating 8 - Good. 297 out of 1012 reviews" "
Rating 6 - Okay. 72 out of 1012 reviews" "
Rating 4 - Poor. 26 out of 1012 reviews" "
Rating 2 - Terrible. 16 out of 1012 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
The Majestic and Staff were the greatest. A beautiful French provincial style hotel that was impeccably cleaned, safe and very pleasurable to stay at. The front desk staff were outstanding and everybody else there was absolutely incredible. You couldn’t ask for anything better. It’s a great location right in the heart of Ho Chou Minh city and very close to museums and all major points of interest. You would love the people here they just can’t be any more helpful and sweet.
Stayed 5 nights in Mar 2024

8/10 Good

shing yiu

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Staff very friendly and helpful. Will choose this hotel again next time
Stayed 4 nights in Mar 2024

10/10 Excellent

Irene, NEW YORK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Tuyen

Travelled with family
Liked: Staff & service, property conditions & facilities
Friendly
Stayed 4 nights in Mar 2024

8/10 Good

?

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The bathtub stopper was malfunction. Jazzuci was Faulty as well
Stayed 2 nights in Mar 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saigon was awesome.
Stayed 2 nights in Mar 2024

6/10 Okay

Sara

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel feels like you’ve entered a different time, be prepared to step back into the past, for a slice of what luxury used to be. I loved the vintage feel of the decor and styling, everything seems authentic and antique/genuine. The beds were a little uncomfortable and sagging, but the air con worked well and the staff were lovely. The rooftop hotel bar was a fun place for a drink with views and live music, but be prepared to pay upwards of $15AUD for a drink (if not more - and this includes bottled water!) I do not recommend the food, as our dinner was disappointing, overcooked and cold, and considering the price there are far better places to spend your money on drinks and dinner!
Stayed 2 nights in Mar 2024

8/10 Good

Helena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024

6/10 Okay

Clara, Westmister

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The property is located in convenient and walkable area. However, this property is very run down and needs updates. The staff and service are below expectation for a 5-star hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i did get an upgrade but only because of a leaking air conditioner in the room above pouring water on my balcony. the VIP access benefits were very poor ( a welcome orange juice and a spa voucher we didn’t need ).
Stayed 4 nights in Feb 2024

8/10 Good

Priya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We took the room facing the Saigon river. It was a nice room with a nice scenic view.. especially at night. The hotel is situated along one of the busiest roads in Ho Chi Minh district 1 and it is not always quiet. We could hear constant honking from our room even with the door closed. So I would not recommend the hotel if you are looking at being away from the hustle and bustle. The service staff were extremely courteous and the rooms were cleaned twice a day. The hotel has a sky bar at the 8th floor and it was nice hanging out there in the evening. I didnt like the hotel buffet, making pork and beef, both of which my husband and I dont consume. The bigger coffee machine was under repair on all the 5 days I was there. There was a replacement machine but it wasnt as great. Actually, in my opinion, the buffet spread is poor for a 5 star hotel. Some goods and bads about the hotel but it all boils down to what your priorities are and whats important for you.
Stayed 5 nights in Feb 2024

10/10 Excellent

Phuong, West Covina

Stayed 2 nights in Feb 2024

10/10 Excellent

Long

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this place to other for their stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Property was clean and well maintained.
Stayed 2 nights in Feb 2024

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, heritage character
Stayed 2 nights in Jan 2024

10/10 Excellent

Dorris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
First class service at all levels- room service, help with travel arrangements- they were eager and waiting to help. Hotels tend to be modernist clones- so much so that you don’t know what city you are in when you wake up.. The Hotel Majestic has the feel of French elegance in 1920s Saigon. I loved it.
Stayed 3 nights in Jan 2024

6/10 Okay

Indushree, San Diego

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
For a 5 star hotel I expect service to be impeccable. We did receive an upgrade on our room which was nice. We never had enough towels. Only 2/day for a family of four. Prices for the minibar and room service seemed quite high. A salmon steak dinner was $30 USD which is the same as home. We ordered this 2 nights and the 2nd night they brought the incorrect meal and it took another 30 min to correct. The breakfast was pretty good. I thought the location was okay. It was very hot and we have young kids and most of the places we wanted to see were 20-35 min walks from the hotel which is not easy with young kids. But we were discouraged by many people including the hotel to not use taxis. So many warnings of safety too which made it uncomfortable to stray from from the hotel as a family. The car to and from the airport was quite expensive too at 1.6M dong. We had an early international flight back to LAX and wanted to get to the airport at 430 for a 730 flight. They initially told my husband to just get a cab in the morning. What hotel does not set up airport transfer when requested?!? We did not want to be hailing a cab w 2 sleeping kids and all our luggage at 4 am. The hotel agreed to set up a car but they would not leave any sooner than 415 so by the time we arrived we were at the back of a very long line for the ticket counter then customs then security. We have traveled a ton with children and know what we need. The service is lacking at the hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Thu an

Stayed 1 night in Oct 2023

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tang

Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2023

10/10 Excellent

Hoa

Stayed 3 nights in Dec 2023

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel with an excellent staff. Very good location . The best Sky bar in Asia. Breakfast buffet is top notch
Stayed 1 night in Dec 2023

4/10 Poor

Ronald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and outdated for the price.
Stayed 1 night in Dec 2023

6/10 Okay

Jessica

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Kevin Cuong

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kamarudin Neo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy with my choice to choose Hotel Majestic Saigon. The hotel is excellent with good customer service. It's right in front of the river. Oh yes... The room I stayed in had a balcony facing the river. The view is fantastic! The room is clean and cozy. I tried their Spa & Fitness for the foot reflexology. It was super relaxing. The staff are friendly and helpful especially Miss Nguyen at the front desk. I really appreciate all her help! Highly recommended!!
Stayed 2 nights in Nov 2023

6/10 Okay

Mai

Liked: Staff & service, property conditions & facilities
Close to shopping
Stayed 1 night in Nov 2023

8/10 Good

HAI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast no organize
Stayed 2 nights in Nov 2023
Response from Dao Nguyen, Deputy General Manager on 27 Nov 2023
Dear HAI,Warmest Greetings from the Heart of Saigon!I trust this message finds you well and I appreciate your detailed comments regarding the breakfast experience, and please allow me to express my sincerest apologies for any inconvenience you may have encountered. I assure you that we are taking immediate measures to address the concerns you raised.Your satisfaction is our top priority, and I would like to extend an invitation for you to return to Hotel Majestic Saigon. We would be honored to have another opportunity to showcase the high standards of hospitality that we strive to achieve. Please feel free to reach out to me directly if you plan to return, and I will personally ensure that every aspect of your stay exceeds your expectations.Once again, thank you for choosing Hotel Majestic Saigon, and for providing us with the opportunity to improve. We sincerely value your patronage and look forward to the pleasure of welcoming you back in the near future.With best regards,Dao NguyenDeputy General Manager

8/10 Good

cam

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful iconic property. Staff very friendly. Nice to have Roof top breakfast area. MBar has nightly live band music and beautiful river view. Room: the only shortfall is the shower system is not updated. But overall, great experience
Stayed 5 nights in Nov 2023
Response from Dao Nguyen, Deputy General Manager on 27 Nov 2023
Dear Cam,Warmest Greetings from the Heart of Saigon!I would like to express our heartfelt appreciation for taking the time to share your recent experience at our hotel. We are delighted to hear that you found our property beautiful and iconic, and that our staff left a positive impression with their warm and friendly service.It's wonderful to know that you enjoyed the rooftop breakfast area, providing a delightful start to your day with its scenic views. We are equally pleased that MBar, with its nightly live band music and captivating river view, added to the overall ambiance of your stay.Your comments on the room are valuable to us, and we appreciate your feedback regarding the shower system. Please be assured that we take your observations seriously, and our team is already looking into possible updates to enhance the overall guest experience. It is truly encouraging to learn that, despite the noted shortfall, you had a great overall experience during your stay with us. Your feedback motivates us to continually strive for excellence and uphold the high standards that Hotel Majestic Saigon is renowned for.Once again, thank you for choosing Hotel Majestic Saigon. We appreciate your patronage and look forward to the pleasure of hosting you again in the future.With best regards,Dao NguyenDeputy General Manager

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Trina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Majestic was within walkable distance to locations. The staff were very friendly and super helpful. Would recommend staying here.
Stayed 2 nights in Sep 2023
Response from Dao Nguyen, Deputy General Manager on 22 Nov 2023
Dear Trina,Warmest Greetings from the Heart of Saigon!Thank you sincerely for sharing your experience with us. We're elated to hear that our central location and the attentive service from our dedicated team added to the enjoyment of your stay. Your recommendation means a lot to us.It would be an honor to welcome you back for another exceptional stay whenever your travels bring you to Saigon.With best regards,Dao NguyenDeputy General Manager

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super attentive, I availed their concierge for my out of town excursion. Ms Vi took care every retrial of my trip from the hotel to Hanoi , Halong Bay and beck to Ho Chi Minh. Oh she also took care of our day sightseeing to Mekong River ! Worry free … we were treated VIP . You get what you paid for ! Not for budget traveler for sure .
Stayed 2 nights in Oct 2023
Response from Dao Nguyen, Deputy General Manager on 22 Nov 2023
Dear Robert,Warmest Greetings from the Heart of Saigon!We are genuinely delighted to hear about your outstanding experience with our attentive staff, especially Ms. Vi, who ensured your excursions were seamless and worry-free.Your kind acknowledgment of the VIP treatment you received is truly rewarding. We take pride in providing a premium experience that reflects the value of your investment.It was a pleasure serving you, and we eagerly anticipate the opportunity to welcome you back for another exceptional stay.Thank you for choosing Hotel Majestic Saigon.With best regards,Dao NguyenDeputy General Manager

6/10 Okay

David, Philadelphia

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
hotel need to be upgraded...especially, Balcony.....rust
Stayed 3 nights in Sep 2023
Response from Dao Nguyen, Deputy General Manager on 22 Nov 2023
Dear David,Warmest Greetings from the Heart of Saigon!We extend our sincere gratitude for sharing your valuable feedback. We deeply appreciate your insights, and rest assured, we take your comments seriously. Our commitment to continuous improvement is unwavering, and your observations will be instrumental in our enhancement efforts.We apologize for any inconvenience caused and assure you that the necessary steps are being taken to address the areas you highlighted.Thank you for choosing Hotel Majestic Saigon. We value your patronage and hope to welcome you back for an elevated experience in the future.With best regards,Dao NguyenDeputy General Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lamby travels
First Class hotel in good location for shopping and sight seeing
Stayed 2 nights in Oct 2023
Response from Dao Nguyen, Deputy General Manager on 5 Oct 2023
Dear John,Warmest Greetings from the Heart of Saigon!Thank you for your valuable feedback. We are delighted to hear that you found our hotel to be of the highest quality and in a prime location for both shopping and sightseeing.Your satisfaction is our utmost priority, and we look forward to the pleasure of serving you again on your next visit.With best regards,Dao NguyenDeputy General Manager

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Dao Nguyen, Deputy General Manager on 22 Nov 2023
Dear Valued Guest,Warmest Greetings from the Heart of Saigon!Thank you so much for taking time to review us positively. It's our true pleasure to learn that you had an excellent experience during your stay with us. We hope to have another opportunity to welcome you back for another outstanding stay at Hotel Majestic Saigon soon.With best regards,Dao NguyenDeputy General Manager

10/10 Excellent

MR. CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a touch of old school class that can’t be replicated.
Stayed 1 night in Sep 2023
Response from Dao Nguyen, Deputy General Manager on 2 Oct 2023
Dear MR. CHRISTOPHER,Warmest Greetings from the Heart of Saigon!Thank you for your kind words regarding our hotel's timeless charm. We are delighted to know that you appreciated the classic elegance that sets us apart.Your feedback inspires us to continue upholding our commitment to exceptional service and a unique atmosphere. We look forward to welcoming you back for another memorable experience.With best regards,Dao NguyenDeputy General Manager

4/10 Poor

Ka Kui

no renovation interior and Maintenace every day and all day long, even during the weekend
Stayed 4 nights in Sep 2023
Response from Dao Nguyen, Deputy General Manager on 28 Sept 2023
Dear Ka Kui,Warmest Greetings from the Heart of Saigon!We sincerely appreciate your feedback regarding our ongoing interior maintenance efforts. Your comments are invaluable as they help us ensure the upkeep of our historic property.Please accept our apologies for any inconvenience this may have caused during your stay. We continually strive to enhance our facilities to provide an even more enjoyable experience for our guests.We hope to have the pleasure of welcoming you back in the future to showcase the improvements we're making.With best regards,Dao NguyenDeputy General Manager

10/10 Excellent

William

Stayed 2 nights in Sep 2023
Response from Dao Nguyen, Deputy General Manager on 6 Oct 2023
Dear William,Warmest Greetings from the Heart of Saigon!Thank you so much for taking time to review us positively. It's our true pleasure to learn that you had an excellent experience during your stay with us. We hope to have another opportunity to welcome you back for another outstanding stay at Hotel Majestic Saigon soon.With best regards,Dao NguyenDeputy General Manager

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
As always, nice hotel.
Stayed 1 night in Sep 2023
Response from Dao Nguyen, Deputy General Manager on 12 Sept 2023
Dear Alistair, We deeply appreciate your continued loyalty to our hotel. It's always a pleasure to have you with us, and we are committed to maintaining the high standards that you have come to expect from us.Thank you for choosing Hotel Majestic Saigon once again. We look forward to welcoming you back for another enjoyable stay.With best regards,Dao NguyenDeputy General Manager

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service
Stayed 2 nights in Aug 2023
Response from Dao Nguyen, Deputy General Manager on 5 Sept 2023
Dear Donald,Warmest Greetings from the Heart of Saigon! Thank you for taking the time to share your feedback about your stay at Hotel Majestic Saigon. We appreciate your input and for choosing our hotel.We are delighted to hear that you found our hotel to be great and that our service met your expectations. Your satisfaction is our top priority, and we are committed to delivering excellence in all aspects of your stay.Once again, thank you for your feedback. We look forward to the pleasure of welcoming you back to Hotel Majestic Saigon in the future, where we will continue to provide you with great experiences.With best regards,Dao NguyenDeputy General Manager

10/10 Excellent

Alistair

Stayed 3 nights in Aug 2023
Response from Dao Nguyen, Deputy General Manager on 5 Sept 2023
Dear Alistair,Warmest Greetings from the Heart of Saigon!Thank you so much for taking time to review us positively. It's our true pleasure to learn that you had an excellent experience during your stay with us. We hope to have another opportunity to welcome you back for another outstanding stay at Hotel Majestic Saigon soon.With best regards,Dao NguyenDeputy General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Dao Nguyen, Deputy General Manager on 25 Aug 2023
Dear Michael,Warmest Greetings from the Heart of Saigon!Thank you so much for taking time to review us positively. It's our true pleasure to learn that you had an excellent experience during your stay with us. We hope to have another opportunity to welcome you back for another outstanding stay at Hotel Majestic Saigon soon.With best regards,Dao NguyenDeputy General Manager

10/10 Excellent

Brian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about it.
Stayed 2 nights in Jul 2023
Response from Dao Nguyen, Deputy General Manager on 30 Jul 2023
Dear Brian,Warmest Greetings from the Heart of Saigon!Thank you for choosing Hotel Majestic Saigon and for your fantastic review! We are thrilled to hear that you enjoyed every aspect of your stay with us. Our team takes great pride in providing a memorable experience for our guests, and your kind feedback is truly appreciated.We can't wait to welcome you back to Hotel Majestic Saigon for another outstanding stay in the future.With best regards,Dao NguyenDeputy General Manager

10/10 Excellent

tuan, livermore

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service
Stayed 2 nights in Jul 2023
Response from Dao Nguyen, Deputy General Manager on 28 Jul 2023
Dear tuan,Warmest Greetings from the Heart of Saigon!Thank you for choosing Hotel Majestic Saigon and for your wonderful review! We are thrilled to hear that you experienced excellent service from our associates during your stay. Our team is dedicated to providing exceptional service and creating memorable experiences for our guests.We sincerely appreciate your kind feedback, and we hope to have the pleasure of welcoming you back to Hotel Majestic Saigon for another outstanding stay.With best regards,Dao NguyenDeputy General Manager

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four night stay
Historic property overlooking the Saigon river, close to great restaurants and shopping. First rate breakfast buffet, unfortunately I can't recommend the happy hour other than the view it's nothing special. If you like well preserved historic hotels you shouldn't miss this one. 
Stayed 3 nights in Jul 2023
Response from Dao Nguyen, Deputy General Manager on 24 Jul 2023
Dear Frank,Warmest Greetings from the Heart of Saigon!Thank you for choosing Hotel Majestic Saigon and for sharing your four-night stay experience with us. We greatly appreciate your kind words about our historic property and its beautiful view overlooking the Saigon river. We are delighted to hear that you enjoyed our first-rate breakfast buffet. It is always our aim to provide a delightful dining experience for our guests. Yes, you are correct to recognize that our location is so close to great restaurants and shopping adding to the convenience and enjoyment of our guests' stay.However, we apologize if the happy hour did not meet your expectations. Your feedback is valuable to us, and we will review our offerings to ensure we provide a more enjoyable experience. Thank you for your recommendation, and we eagerly await the opportunity to welcome you back to Hotel Majestic Saigon for another exceptional stay in our well-preserved historic setting.With best regards,Dao NguyenDeputy General Manager