Executive Double Room | Down duvets, minibar, in-room safe, desk

Reviews of Cozy Midnight Hotel

3 out of 5
Cozy Midnight Hotel
145-147 Ly Tu Trong Street, Ben Thanh Ward, District 1, Ho Chi Minh City

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 143 reviews" "
Rating 8 - Good. 69 out of 143 reviews" "
Rating 6 - Okay. 31 out of 143 reviews" "
Rating 4 - Poor. 16 out of 143 reviews" "
Rating 2 - Terrible. 8 out of 143 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrei

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay in Saigon
The hotel is very well kept. The rooms are nice and clean. Location fantastic. Bella at the reception was absolutely fantastic.
Stayed 3 nights in Mar 2023
Response from Ms. Ellen on 10 Mar 2023
Dear Andrei,Greeting from Me Gustas MetroPoint and thank you so much for your rating about your recent stay with us. Our team is happy to know how impressive you felt with our services during your time here. Your satisfaction is truly rewarding to our efforts. We appreciated your comment which will shared with all of our associates, especially Bella.Thank you for choosing our placeand recommending us to other travellers. With warm regards,Me Gustas MetroPoint Team.

8/10 Good

Drew

Liked: Cleanliness, staff & service
This is a very nice hotel overall. It's near many of the best sites in Ho Chi Minh. The staff was very good to me. They addressed all my needs and were kind and friendly.
Stayed 4 nights in Aug 2022

2/10 Terrible

HungNguyen, Saigon VN

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The AC wasn't on, the hotel staff said since they cutting cost due to Covid.
Stayed 2 nights in May 2020

4/10 Poor

Peter

Disliked: Property conditions & facilities, room comfort
There are better options!
Well, to be honest. if you like that 70's show stay here. Old rooms, very old décor. Breakfast, very unimaginative. Same food for 7 days, Bain Marie not on ,so food was cold. Room next to Elevator shaft, so noisy all night, banging noise sounded like someone knocking at door. Power went off every 5 minutes. Good location, that's about all the positives I can muster. Avoid here.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2019

6/10 Okay

Joslyn S K

Travelled with group
Liked: Staff & service
Stayed 3 nights in Dec 2019
Response from Huong(Ms)- Reservation dept on 18 Dec 2019
Dear Valued Guest, Warmest greetings from Ha Hien Signature Hotel Thank you for taking your precious time to share your feedback regarding your recent stay with us and bringing those issues to our attention.. I am also very happy that everything was above your expectation. At Ha Hien Signature Hotel, we always try to deliver the best moments to our valued guests, so your comment is really meaningful to us. Thank you for staying with us, and for your feedback. We do hope to have another chance of serving you better and bringing you back to the high standard of our hotel services. Sincerely yours,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

jeffRichman, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, breakfast could be better....I will stay there again
Stayed 5 nights in Sep 2019
Response from Huong Bui (Ms) on 3 Oct 2019
Dear Mrs/Mr MariatranDK Warmest greetings from Ha Hien Signature Hotel Thank for your stayed at our hotel many time and thank you so much for your reviewa about your latest experience at our hotel. I am also very happy that everything was above your expectation. Thanks for your compliments on our staff performance and our location. At Ha Hien Signature Hotel, we always try to deliver the best moments to our valued guests, so your comment is really meaningful to us. Please do not hesitate to contact us if you visit Ho Chi Minh City. We look forward to serving you again. Yours sincerely,

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good location, good breakfast, friendly staff. Hotel a bit run down and dirty, towels needed replacing, toilet kept getting blocked.
Stayed 3 nights in Sep 2019
Response from Huong Bui (Ms) on 3 Oct 2019
Dear Valued Guest, Thank you for taking the time to let us have your feedback about your recent experience at our Ha Hien Signature Hotel. We are glad to know you found our staff service was flawless and our staffs friendly. Furthermore, knowing you had enjoyed our breakfast and our good location. Apart from your satisfactions, we are sorry and dismayed to know there were some shortcomings as you mentioned that has caused you unpleasant during your stay. Your feedback on our hotel services is highly appreciated as it helps us to know what we should improve. Please be assured that your feedback on our facilities has been passed to internal and we will check and repair accordingly. Thank you for staying with us, and for your feedback. We do hope to have another chance of serving you better and bringing you back to the high standard of our hotel services. Sincerely yours,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are good service and alway smile next time when i go back viet nam i will stay this motel again
Stayed 5 nights in Aug 2019
Response from Huong Bui (Ms) on 11 Sept 2019
Dear Valued Guest, At first! We would like to thank you to you had stayed our hotel What a delight to see that you had a great experience with our hotel. We are extremely happy by your words in regard to the satisfaction of your stay. Thank you for all of your kind feedback towards our staff service. This will be one of the greatest motivation and encouragement for them as we strive for excellence. Kindest regards,

8/10 Good

Chetom, Malaysia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious family room. All staff were friendly. Easy location main attraction
Stayed 3 nights in Aug 2019
Response from Huong Bui (Ms) on 6 Sept 2019
Dear Valued Guest, Warmest greetings from Ha Hien Signature Hotel Thank you for taking your precious time to share your feedback regarding your recent stay with us and bringing those issues to our attention.. I am also very happy that everything was above your expectation. Thanks for your compliments on our location and our staffs At Ha Hien Signature Hotel, we always try to deliver the best moments to our valued guests, so your comment is really meaningful to us. Thank you for staying with us, and again thank for your feedback. We do hope to have another chance of serving you better and bringing you back to the high standard of our hotel services. Sincerely yours, Huong Bui (Ms)

2/10 Terrible

Verified traveller

Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room are very dirty. Never stay there again. Besides the staffs the hotel is not clean
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Tower too old, no tissue breakfast less fruit......,,,,,,,........ ........
Stayed 3 nights in May 2019

10/10 Excellent

abbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was nice stay
good hotel , good location , nice staf
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Very close to everything but bathroom towels not very clean!!!
Stayed 1 night in Apr 2019

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation
Hotel is very clean staffs are supper helpful location is great very close to market and street foods recommend
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfortable stay
Good location, comfortable stay
Stayed 1 night in Jan 2019

8/10 Good

Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Leow, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Overall stay is good staff is very friendly. Near to a lot of place of interest and lots of food around the area
Stayed 1 night in Mar 2019

8/10 Good

Uyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

kok yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Convenient Hotel
Hotel in city center near popular landmark Ben Thanh. Very Convenient to move around. Room clean and spacious. Bed a little hard though otherwise ok. Concierge service excellent and friendly.👍 Many eateries nearby. Great
Stayed 1 night in Jan 2019

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Huong Bui (Ms) on 26 Jan 2019
Dear Mrs/Mr Melvin, Warmest greetings from Ha Hien Signature Hotel What a wonderful review about your latest experience at our hotel. I really appreciate what you thought about us and I am glad to learn that you were satisfied with our hotel services and facilities, especially our staff performance. We always deliver the highest standard to all of valued guests who decide to stay at our hotel, so your feedback inspires us to keep moving forward. Once again, thank you for your amazing feedback about our services, and please do not hesitate to contact me if you plan to visit Ho Chi Minh City again in the future. Yours sincerely,

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Tried to charge me triple when i arrived even though I already paid. After arguing for an hour they gave in but tried to keep my passport hostage for more payment but I wouldn't let them. Shady business.
Stayed 1 night in Nov 2018

6/10 Okay

Han, Kuala Lumpur

Liked: Staff & service
Had a great stay at Ha Hein Hotel. The hotel staff were very friendly and helpful. The room was comfortable and clean. The breakfast provided by the hotel was great and changed daily so it was never the same every day. It's location is brilliant, the hotel is very close to Ben Thanh Market and the Food Street. Would recommend to friends as value for money.
Stayed 3 nights in Dec 2017
Response from Kevin - Sales Dept. on 27 Dec 2017
Hi Han, Greeting from Ha Hien Signature Hotel! Thank you so much for staying with us and leaving a nice review. All your kind words are much appreciated. Wish you a warm Chrismas and happy new year!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good stay
Not so good. I am not returning to stay at this hotel anymore.
Stayed 2 nights in Jun 2017

4/10 Poor

Huuuu, SEL

Liked: Staff & service
Disliked: Cleanliness, room comfort
Kind but old and dirtt.
Staffs are very kind. Room was not clean, even dirty enough, especially the corners that were not seen easily. Door did not close itself when coming out of room. Towels were too old with holes. Shower drained poorly.
Response from Ha Hien Signature Hotel on 3 Jul 2017
Dear Huuuu, Thank you for choosing Ha Hien Signature Hotel for the trip! Your feedback is very valuable. It helps the hotel adjust and improve the quality in service. We do apologize for the inconvenience that makes you unhappy. Please give us a chance to serve you better in your next staying! Wish you all happyness! Khanh CU - Sales Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price, convenient to the central market
For the price, this is a good hotel. It is conveniently located. The staff is attentive and responsive.

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel and friendly staff
Hi Douglas, Greeting from Signature Saigon Hotel! Thanks so much for your wonderful review. Looking forward to seeing you next trip! Khanh CU - PR Manager

8/10 Good

David

Liked: Cleanliness, room comfort
convenient and great location
good location for local stuff
Hi David, Thanks so much for your feedback! We looking forward to welcoming you back. Best regards, Khanh CU - PR Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff helpful. Breakfast box for train.
Nice of staff to look after our luggage after checkout and breakfast box much appreciated.
Response from Khanh CU on 10 Mar 2017
Dear guest, Thanks for staying with us Ha Hien Signature Hotel! Your feedback is an encouragement giving our team who are so excited to be in your service. With best regard, Khanh CU - PR Manager

8/10 Good

syd, calgary, Canada

Liked: Staff & service, property conditions & facilities
Great staff, friendly and helpful
Best part was the staff. They were very patient with all my questions and the answered them all! The young lady at reception was especially helpful; same with bell hops! Breakfasts were super. The room was clean. The hallways could be cleaner.
Response from Khanh CU on 12 Mar 2017
Hi syd , Thanks for your time to write about Ha Hien Signature Hotel! It's much appreciate. The Hotel will take action with your advice. Kind regards, Khanh CU - PR Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No clean hotel

8/10 Good

Bo Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel with good breakfast
Close to the market and shops

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Great hotel, lovely breakfast, free wifi and a great location.

8/10 Good

LEOW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrew, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel no complaints at all

8/10 Good

marlene, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near shops and walking distance to places
Clean hotel very good spoken english close to all facilities you want to see

8/10 Good

Jeanne, Parkwood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel In Good Location
This was our first time to Ho Chi Minh. The hotel staff were very friendly and nothing was a problem, the breakfast daily was of a good variety and quality. We are going back to Ho Chi Minh on our way home and will be staying at the Ha Hien again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with no window very stuffy. Problem for asthmatic people. When asked to change room with window had to pay extra substanstial amount. Specified 2 single bed only provided one double bed. Staff not acknowledging their own issues and treat as customer issues for their own inadequate services.

6/10 Okay

Lesa, Brisbane

Liked: Staff & service
Disliked: Property conditions & facilities
Good Hotel
Good Hotel,close proximity to Old quater,good value for money

6/10 Okay

david, England

Liked: Cleanliness, staff & service, property conditions & facilities
my stay was enjoyable,staff very helpful,breakfast was good,although Chinese guests very noisy at all hrs & will test your patience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean hotel
good clean friendly hotel. Close to popular tourist spots.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in central HCM city
Clean and comfortable stay without paying a lot.

6/10 Okay

Joseph, singapore

Liked: Staff & service
A reasonable hotel
the hotel is under renovation. So it was dusty. But it is a good hotel to say.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel
Very average. AC in the rooms, but not the hallways. Carpet not cut to fit the space. Tore down the lobby during our stay without warning to begin renovation. Average hotel for average price.

6/10 Okay

Phuong

Disliked: Property conditions & facilities, room comfort

4/10 Poor

Yuna, Indonesia

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to market
Pros: Good location (5 minutes) walk to benh than market, hotel staff was very helpfull. Cons: Old hotel and facilities, dirty bed sheets.

6/10 Okay

Shanuka

Liked: Room comfort