This is my second time at a Silverland Hotel. The breakfast and tea staff were helpful and friendly. The front desk was not warm/welcoming at our check in, but helpful during our stay with calling cabs, etc. If you want to be within walking distance of many tourist attractions, this is a suitable hotel. The street traffic is noticeable throughout the hotel; I thought it was going to keep me up, but it quiets down at about 11pm. I prefer the smaller Silverland Yen. Somehow the glitz of this hotel just didn’t match the service .