Ratings based on 911 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Washington DC

Posted 03-Jan-2018
The hotel is nice. The stuff is welcoming, the room is clean and neat, and the breakfast is great.
Comment from Hotel Management
03-Jan-2018 by Simon - Deputy DOSM, Hotel Management
Dear Sam Thank you so much for your comments. Much appreciated. Best regards Simon Deputy DOSM
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Dec-2017
comfortable hotel, friendly staff mmmmmmmmm. Mmmmmmmm
Comment from Hotel Management
22-Dec-2017 by Simon - Deputy DOSM, Hotel Management
Thank you for your feedback. Appreciate. Best regards Simon Deputy DOSM
3 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, AB

Convenient hotel near the airport

Posted 12-Dec-2017
Pros: Convenience, proximity to airport.
Cons: Cigarette smell.
Location: Airport is a 10 min drive away in good traffic, maybe 20-25 minutes in bad traffic.
Stayed here before flying out of HCMC the morning after. Hotel provides free transport to the airport, which is very convenient. The place is comfortable but our room was clearly used by a smoker in the past, as we could vaguely smell smoke still around the room when we arrived. Kinda not unexpected in Vietnam, but still, made it a less pleasant experience than I otherwise would have hoped. Bed was comfortable and got a good night's sleep though. Didn't use the pool or eat at the buffet breakfast (provided free) so can't comment on those.
Comment from Hotel Management
12-Dec-2017 by Simon - Deputy DOSM, Hotel Management
Dear Mr.Lee Thank you for your comment and sorry for the inconvenience happened. Sincerely Yours Simon Deputy DOSM
5 out of 5
Recommended
for Everyone
by A verified traveller from usa

Nice hotel, excellent breakfast

Posted 12-Dec-2017
Breakfast buffet is amazing! Huge selection of Vietnamese and western food.
Comment from Hotel Management
12-Dec-2017 by Simon - Deputy DOSM, Hotel Management
Thank you. We are happy to make you happy during your stay. Appreciate your comments. Sincerely Yours Pham Dang Quy Deputy DOSM HP: +84 912 303 006.
2 out of 5
by A verified traveller from Singa

Posted 11-Dec-2017
Not much expecting this hotel.but it's OK. Hotel room also not fully cleaned day by day. Hotel facilities also not much because this the 4star hotel. I am going to short term so it's OK.
Comment from Hotel Management
14-Dec-2017 by Simon - Deputy DOSM, Hotel Management
Dear Kam Thank you for your constructive comments. Appreciated. Sincerely Yours Pham Dang Quy Deputy DOSM HP: +84 912 303 006.
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean and convenient for airport

Posted 05-Dec-2017
If you need to be near the airport, this is a quiet, clean and hospitable option. V reasonable for price.
Comment from Hotel Management
05-Dec-2017 by Simon - Deputy DOSM, Hotel Management
Thank you very much for your comment. Sincerely Yours
3 out of 5
Recommended
for Everyone
by A verified traveller from Providence, RI

Nice hotel.. friendly helpful staff

Posted 02-Dec-2017
Pros: I love the fact the staff was so friendly and helpful.. can get money exchange right at the hotel. the room we chose First Executive was very roomy.
Cons: the Wifi signal needs to improve
Location: The hotel pool and restaurant are not connected to hotel. There are several restaurants within walking distance.
We stay for more than one week.. it was a pleasant stay overall.. my only complaint was that the wifi experience was not good.. the signal was weak and could nt stream video. I have a disability and need to use the wheel chair to get around.. They do offer the ramp at the hotel but they were so steep I could nt use it. Only the ramp to the restaurant across the hotel was accessible.
Comment from Hotel Management
03-Dec-2017 by Simon - Deputy DOSM, Hotel Management
Dear Linda Thank you for staying with us. We appreciate your feedback. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston Texas

Satisfied

Posted 30-Nov-2017
Pros: Everything was great
Cons: Did not see where hotel could improve, Great 4 star Hotel.
Location: I did not know my way around, but met a very sweet, nice, and friendly person that offered to show me around unconditionally.
The staff was very friendly, respectable, and helpful. I did arrive 1 day late, due to plane flight and thought someone would credit that day I paid for, but no one mentioned a credit or refund, so I did not bather to say something. I hope to be returning to Ho Chi Minh City within 6 months, this time to stay and make a new life.. Thanks
Comment from Hotel Management
02-Dec-2017 by Simon - Deputy DOSM, Hotel Management
Dear Robert, Thank you for your constructive comment. Weare happy that you were satisfied with our service. We hope to welcome you another time. Sincerely Yours
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Nice hotel with lovely stuff

Posted 25-Nov-2017
Pros: comfortable and good facilities .
Cons: Everything was good. Just if they add small towel ( tiny size) to the bathroom .
Location: Location is very good to the airport and things to do .
I had only one night there. The stuff was very friendly and helpful . One thing I did not like, the moment I had the key of my room, the room was still not clean up . They clean it within ten minutes and everything was ok.
Comment from Hotel Management
26-Nov-2017 by Simon - Deputy DOSM, Hotel Management
Dear Ms. Morcos Thank you very much for your constructive comments. Best reagards Simon Deputy DOSM
5 out of 5
Recommended
for Everyone
by A verified traveller from singapore

Posted 19-Nov-2017
It's nice hotel with excellent service kind hotel crews easy for beverages excellent airport transport services
Comment from Hotel Management
21-Nov-2017 by Simon - Deputy DOSM, Hotel Management
Dear Sudath Thank you. We are so happy that you were pleased with our hotel. Sincerely Yours Simon Deputy DOSM