Lobby
Check availability

Reviews of AEm Hotel Selection

2.5 out of 5
AEm Hotel Selection
150 Le Thanh Ton Street, Ben Nghe Ward, Ho Chi Minh City

Reviews

6.6
Rating 10 - Excellent. 4 out of 32 reviews" "
Rating 8 - Good. 13 out of 32 reviews" "
Rating 6 - Okay. 8 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 5 out of 32 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Kathleen

Disliked: Staff & service
Only come!!! Don’t get fool from picture
Just stay for couple hours for late night fly back to US. Location good facing of East Gate of Ben Thanh market, the lady check in like she doesn’t care we stay here, she told us”you’re can move to another location because chain of A&Em hotel, also cheap price from Hotel.com,we paid $22 dollars for a night( people make only $5or $10 per day and also we only stay for 1/2 day, the point she didn’t give good service her attitude, doesn’t need your business(only one time for me), I don’t want stay in tiny room, just basic for shower like back packer need place take shower,don’t get confused picture show😕😕!!! Wrong place for me even couple hrs, pay a little more make yourself comfortable, this is small house turn into boutique tiny hotel, because of hotel.com I have end up this 1 star hotel
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This location is very convenient and easy access to downtown but the room is narrow and old and owner doesn’t want to be repaired so I won’t tell the word to other people
Stayed 3 nights in Oct 2019

10/10 Excellent

Nurul Naim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
I stayed at this hotel before. This time, a room for 3. The comparison is like night and day.. Last time i stayed was in 2014. It was a room for 2. It was so small. This time, i enjoyed my stay. The staff were nice and always accomodating. Can speak english quite well, too.
Stayed 4 nights in Aug 2019
Response from Duy pham on 22 Oct 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Duy pham on 21 Oct 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

THUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from Hotel Manager on 5 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

THUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019
Response from Hotel Manager on 5 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Room comfort
The hotel locates right in the heart of the city, opposite Ben Thanh market and close to any other attraction sites, so convenient to reach to within some mins of walking. The staff was helpful and friendly. But I got a no-window room while the advertised room that I booked had windows and was much larger than my actual room. It would be fine for a short business trip.
Stayed 3 nights in May 2019
Response from Hotel Manager on 5 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst experience ever. Very deceiving photos. Very disappointed. Anyway this will be the first and the LAST .
Stayed 4 nights in May 2019
Response from Hotel Manager on 5 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, comfortable room with air-conditioning, next to Ben Thanh market.
Stayed 1 night in May 2019
Response from Hotel Manager on 5 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very run down, dark and dank. We turned around and left. Did not resemble any pictures on the web.
Stayed 2 nights in Apr 2019
Response from Hotel Manager on 5 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019
Response from Hotel Manager on 5 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Stayed 5 nights in Mar 2019
Response from Hotel Manager on 5 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

meghan

Disliked: Cleanliness, property conditions & facilities, room comfort
Great place if you like ants and windowless rooms
Great place to stay if you love ants and false advertising! Our room looked absolutely nothing like the pictures, we were in a small windowless room with wall outlets falling out of the walls and sparked every time you plugged something in. There were ants everywhere all over our bathroom and even in our sheets, we woke up with a ton of ant bodies crushed on our sheets. The staff was friendly tho and helped us get our bus tickets and get to the bus station. The area was close to the war museum which was a treat but definitely did not make up for the room. The “Breakfast Buffet” was a few cold eggs and a small plate of noodles in a tight room. Not to mention the shower made you feel dirtier than when you walked in it with no hot water. The only plus was that the wifi worked in the room. We also heard rats running around upstairs in the middle of the night. Considering it was one of our more expensive stays and our most disappointing, Definitely would not stay again.
Stayed 1 night in Feb 2019
Response from Hotel Manager on 7 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and helpful. The room a bit small but comfortable
Stayed 4 nights in Feb 2019
Response from Hotel Manager on 5 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

Nguyen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location is GREAT! Hotel room is tiny and uncomfortable.
Stayed 1 night in Dec 2018
Response from Hotel Manager on 5 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Trevaller

Liked: Cleanliness
below what I have expected based on the images that I saw in the website.
Stayed 2 nights in Nov 2018
Response from Hotel Manager on 3 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location right at Cho Ben Thanh, where there’s lots of food and shopping. I would stay here again.
Stayed 1 night in Nov 2018
Response from Hotel Manager on 5 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Lim

Quite comfortable stay at this price. Location ok
Stayed 1 night in Oct 2018
Response from Duy Pham - Hotel Manager on 30 Oct 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Boris

Disliked: Cleanliness
Stayed 3 nights in Nov 2019

6/10 Okay

Boris

Stayed 1 night in Nov 2019

6/10 Okay

KOICHI

低料金1泊なら可。
ビジネスで一泊だけなら、宿泊料金の安さもあって良いかもしれません。 滞在日数が増えると不満が出て来るかもしれません。
Stayed 1 night in Jun 2019
Response from Hotel Manager on 3 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Le confort est moyen , mais ça sent une mauvaise odeur dans la salle d’eau ,insupportable . C’est dommage !
Stayed 7 nights in Jun 2019
Response from Hotel Manager on 5 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Gustaf

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Helt okej hotell
Väldigt centralt hotell precis vid central market. Många restauranger runt omkring. Rummet var litet och inte städat så bra.
Stayed 3 nights in May 2019
Response from Hotel Manager on 5 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Boungkee

Liked: Staff & service
식사부실! 벌레박멸!
숙소 그저그렇구요 특히 아침식사가 예정시간에늦고 바퀴벌레가 많아서 식사가 어려웠어요!
Stayed 4 nights in Mar 2019
Response from Hotel Manager on 3 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Jean-Patrick Louis mauric

Disliked: Staff & service, property conditions & facilities, room comfort
Évaluation d’un hôtel quelconque à SAIGON
Si j’avais choisi un autre Établissement alors mon aurait été Postif Michelin dit « VAUT LE DÉTOUR «  De rajouter « À EVTER »
Stayed 15 nights in Mar 2019
Response from Hotel Manager on 3 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーション以外のメリットなし
もう二度と泊まりたくない。１日のみの滞在だったので場所を優先して選んだが、温水も出てこない施設だった。疲れてしまった。
Stayed 1 night in Dec 2018
Response from Hotel Manager on 3 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2018
Response from Hotel Manager on 5 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
kleines Hotel, gute Lage
Das Hotel ist fast zu übersehen, so schmal ist es. Mein Zimmer (Superior Doppelzimmer) war dementsprechend klein, jedoch alles wichtige vorhanden. Einzig ein Safe im Zimmer fehlt, entgegen der Beschreibung! Frühstücksbuffet ist sehr dürftig und asiatisch ausgerichtet. Etwas ungewohnt war, dass Personal öfters in der Lobby rumhängt und den Frühstücksraum als Schlafzimmer nutzt.
Stayed 3 nights in Dec 2018
Response from Hotel Manager on 5 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

CHIHCHENG, Taiwan

Disliked: Property conditions & facilities
房間有異味，設備舊，盥洗用牙刷是用過的
Stayed 1 night in Dec 2018
Response from Hotel manager on 3 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

S

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
水漏れなどのトラブルがあった
Stayed 13 nights in Nov 2018
Response from Hotel Manager on 3 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Mint, Rayong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Duy Pham - Hotel Manager on 31 Oct 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

tsungfu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Duy Pham - Hotel Manager on 30 Oct 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!