Ratings based on 982 verified reviews

4.7 out of 5
91% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 04-Sep-2019
Great hotel, great location. Friendly staff. Would stay again
Comment from Hotel Management
05-Sep-2019 by Jacopo Mossio. Guest Experience Manager., Hotel Management
Dear Guest; The best news we can recieve from a guest is that they will come back again. It will be a pleasure a to welcome you back to continuing sharing experiences. The whole tem of Gran Melia Colon will be very pleasent to serve you. Kind Regards.
5 out of 5
by a verified traveller from North Arlington, NJ

Posted 24-Aug-2019
Loved the location, walking distance to all major sites
Comment from Hotel Management
25-Aug-2019 by Guest Service, Hotel Management
Dear Guest, Thank you very much for taking the time to review Gran Meliá Colón. I am pleased that you enjoyed the central location of our hotel. On behalf of Gran Meliá staff, we hope that you enjoyed your time in Seville, and hope that we may have the chance to see you return in the future. Sincerely, Jacopo Mossio Guest Experience Manager
5 out of 5
by a verified traveller

Posted 21-Aug-2019
Comment from Hotel Management
21-Aug-2019 by Jacopo Mossio, Hotel Management
Dear client, thank you very much for the good score you have give us. we are very happy that your experience at the hotel Colon was excellent. Don´t forget to visit us again! :) Jacopo Mossio Guest Experience Manager
5 out of 5
by a verified traveller

Posted 18-Aug-2019
Friendly and polite staff. Answered any and all questions. Went above and beyond. Great breakfast options. Excellent location. Very clean and beautiful decor. Enjoyed the flamenco show in the hotel on Saturday night.
Comment from Hotel Management
21-Aug-2019 by Jacopo Mossio, Hotel Management
Dear Client, we are deligted that your stay in Hotel Colón was so good. Thanks for mentioning our flamenco show on Saturday night, they work for your satisfaction, We wish to see you soon!! Jacopo Mossio Guest Experience Manager
4 out of 5
by a verified traveller

Posted 28-Jul-2019
Good character and night entertainment. Great location with greeters outside of the venue. Makes the check in with bags pleasurable given that it’s in the middle of town.
Comment from Hotel Management
04-Aug-2019 by Guest Service, Hotel Management
Dear Mr./Mrs. Vonn, Thank you so much for your amazing review. We are extremely pleased that you enjoyed your recent stay at Gran Meliá Colón. Your kind words about our location, and overall facilities, were highly appreciated. We are delighted to have met your expectations and look forward to welcoming you in a near future With much appreciation, Jacopo Mossio Guest Experience Manager
5 out of 5
by a verified traveller

Posted 28-Jul-2019
Great location very friendly and helpful staff great breakfast
Comment from Hotel Management
04-Aug-2019 by Guest Service, Hotel Management
Dear Guest, Thank you for your feedback regarding your recent stay with us.Thank you for the positive support recognizing what we do, the team will be pleased to see that their work and attitude have been appreciated. Do please come back and visit us again, I am sure you will see how we are continually improving. Sincerely yours, Jacopo Mossio Guest Experience Manager
5 out of 5
by a verified traveller

Posted 21-Jul-2019
Amazing place... great hotel... staff are incredible... foods are delicious... I really recommend it
Comment from Hotel Management
29-Jul-2019 by Jacopo Mossio. Guest Experience Manager., Hotel Management
Dear Guest; We hope that you had a wonderful visit to Seville; it is mandatory for us to take part at the experience of this marvellous City. We hope to see you next time you visit it. Many thanks;
4 out of 5
by a verified traveller

Posted 11-Jul-2019
Location was great. Standard of facilities in room very good. Hotel was busy but never seemed crowded. Good concierge. Red Level check in / service was not as good as Madrid Meliá - tucked away (like under the stairs feel!), staff running backward and forward between there and normal reception. Red Level eating area not enough tables to seat everyone, sofa areas sometimes used but who wants to eat on a sofa so sometimes had to sit in the next door restaurant. One day RL breakfast not open so we had to go to the standard breakfast area - much better choice there by far!!!! The tapas didn’t change for the 5 days. Service very good. Red Levels need to be consistent, this was a big step down from Madrid which is our direct comparison and why we booked again.
Comment from Hotel Management
19-Jul-2019 by Jacopo Mossio. Guest Experience Manager, Hotel Management
Dear Guest; Thank you very much for choosing Gran Meliá Colón for your visit to Seville and for sending us your feedback on this review. We are pleased to know tha you enjoyed our location, service and facilities. We regret not to have achieved your expectations on your Red Level Service. We inform you that we are doing some improvements to increase the level of quality. We look foward to welcoming you back again next time you visit Seville.
5 out of 5
by a verified traveller from Vancouver

Posted 08-Jul-2019
The concierge at this property was outstanding, Hugo went out of his way to make sure that our once-in-a-lifetime trip was even more special.This hotel is a must stay for anyone visiting Seville.
Comment from Hotel Management
09-Jul-2019 by Jacopo Mossio. Guest Experience Manager., Hotel Management
Dear Guest; Your words are powder for each member of us; if your stay in our property was unforgetable we feel that the esence of our job has been reached. We will transmit the congratulations to the Concierge and of course to Hugo. Thanks;
5 out of 5
by a verified traveller from Boca Raton, FL

Posted 06-Jul-2019
Great location was walkable to most major sights. Staff especially Cristina in concierge were always happy to help with any requests. Excellent service! Rooms were nice exactly as advertised and red level club room had a great breakfast buffet and all day snacks etc. An overall amazing experience at this hotel, would definitely book here again.
Comment from Hotel Management
09-Jul-2019 by Jacopo Mossio. Guest Experience Manager., Hotel Management
Dear guest; Thanks for taking your time in writting this words. We are looking foward to see you again in Sevilla; here you have a home for when you can come back.