Reception

Reviews of Hotel Number Nine

5 out of 5
Hotel Number Nine
Via dei Conti, 9, Florence, FI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 798 out of 1000 reviews" "
Rating 8 - Good. 166 out of 1000 reviews" "
Rating 6 - Okay. 20 out of 1000 reviews" "
Rating 4 - Poor. 11 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Hotel was clean and great location
Stayed 2 nights in Mar 2024

6/10 Okay

Michael

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The staff were very friendly, helpful and the hotel is centrally located to shops, restaurants and the train station.
Stayed 4 nights in Nov 2023

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, super very week located, staff very friendly, old and modern at the same time Very clean
Stayed 3 nights in Oct 2023

10/10 Excellent

David, Bowdon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in a fabulous location . Great staff. Would recommend
Stayed 6 nights in Oct 2023

8/10 Good

Manuel

Stayed 1 night in Sep 2023

10/10 Excellent

Grace

Travelled with family
Lovely rooms. Excellent breakfast. Excellent staffing
Stayed 4 nights in Sep 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firenze 9 exceeded our expectations.
Stayed 5 nights in Oct 2023

10/10 Excellent

Michele, Weaverville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a perfect location. The staff are helpful and kind. Alessandro, Lela (Lila?sp?), and Franscesco for the breakfast and dining staff were beyond amazing and friendly. The breakkfast options are great, witha wide-range to choose from, and the new bistro options are delicious. (I highly recommend the gnudi, rich but delightful.) The housekeeping staff are efficient and the hotel has a taxi service they work with for quick service to the train station or airport. Overall, the stay was phenomenal, and we would definitely stay again.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jagtar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Nashat, Norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and absolutely beautiful! Staff is very professional and friendly!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

8/10 Good

Carlloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Samie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

zuowei, Davis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean rooms, convenient location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Choice for Florence
Excellent hotel in a perfect location. Service was brilliant and the staff are very welcoming. Rooms are spacious, luxurious and comfortable with diptyque toiletries. Would highly recommend - can’t fault it!
Stayed 4 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes it’s really 5 Stars
5 Star hotel close to everything. The staff here are super friendly and ready to help. The breakfast was amazing and our room was dreamy
Stayed 2 nights in Jul 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The selection of breakfast is limited
Stayed 3 nights in Jul 2023

10/10 Excellent

marwan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, very impressive and kind,and helpful and tried everything to make our stay wonderful
Stayed 2 nights in Jul 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is modern with a unique touch and is located just a short walk from the train station for easy transportation. Staff is nice and the breakfast is worth a try!

10/10 Excellent

Nauman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel with a great location! Right in the center…
Stayed 2 nights in Jun 2023

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Parag

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic with plenty of restaurants nearby and walking distance to the Duomo and Cathedral. Although not close, it’s also walkable from the train station as well. Our family suite was wonderful and spacious for our family of four. Diptyque products and a turn down service in the evening was fantastic. I would highly recommend staying here.
Stayed 2 nights in Jun 2023

8/10 Good

David

Stayed 3 nights in Jun 2023

10/10 Excellent

Shawn

Stayed 3 nights in Jun 2023

10/10 Excellent

Firas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff
Stayed 2 nights in Jun 2023

10/10 Excellent

Sina

Stayed 4 nights in May 2023

10/10 Excellent

LUCIA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly polite & obliging. A real pleasure to stay there. Nothing was a problem. The smiley faces & helpful recommendations made our stay there fantastic. Will be back again.
Stayed 7 nights in May 2023

8/10 Good

jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property Manager
Everything about this hotel is amazing, cleanliness, staff, modern design, fitness center, spa, restaurant and location. I 100% will stay there again!
Stayed 4 nights in May 2023

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff. Went above and beyond our expectations.
Stayed 8 nights in May 2023

10/10 Excellent

David, Buckhurst Hill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business stay. Good internet. Staff very efficient and friendly. Gym, which is also open to the public, was excellent, lots of machines and free weights. Breakfast served at table; good selection. Walkable to the sites and the train station. Good housekeeping service. Safe area.
Stayed 3 nights in May 2023

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff very friendly. The room was plush and very spacious.
Stayed 2 nights in Apr 2023

10/10 Excellent

Zonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, perfect location
Stayed 2 nights in Apr 2023

10/10 Excellent

Ashlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There aren’t enough good words to describe Number 9. The rooms was clean and well-appointed. Diptyque toiletries were unexpected and had me wishing I hadn’t packed my own. The provided slippers and flip flops were an especially nice touch and came in incredibly handy. Great linens and pillows. Breakfast was fabulous; I especially loved the delicious pastries. Location was great, close to the Mercato and train station. Staff was beyond lovely, friendly, and accommodating.
Stayed 5 nights in Apr 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Christopher

Stayed 1 night in Apr 2023

10/10 Excellent

DIANA, Oceanside

Stayed 2 nights in Apr 2023

10/10 Excellent

Ronald, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, amazing breakfast included, super convenient to all that Florence has to offer
Stayed 4 nights in Apr 2023

10/10 Excellent

Pattarapong

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed for two night. it worth the price nothing to complain.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome coffee
Stayed 4 nights in Mar 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is situated in the heart of Florence, just a few minutes walk from the Duomo. It is convenient to just about everything you want to do in the heart of downtown. The front desk staff is absolutely charming and wonderful from the moment you walk in until the moment you check out. We were really impressed how often they went above and beyond to accommodate us, even packing us to go meals that were ready at our very early in the morning check out. Our room was huge, with a wonderful sitting area, a comfortable, large bed, and a cute little balcony terrace. The bathroom, too, was large and well appointed. Wonderful, soaps, and amenities were provided. Our package included breakfast, which was, absolutely delightful. The bar in the main lobby was never crowded, and the bartenders provided wonderful service, whether it was coffee in the morning or a drink at night.
Stayed 4 nights in Mar 2023

10/10 Excellent

Rajeev, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, excellent amenities, and courteous staff
Stayed 3 nights in Mar 2023

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, convenient location, felt very safe and secure

10/10 Excellent

Jarrod

Stayed 1 night in Dec 2022

10/10 Excellent

Byung, sarastoga