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Reviews of Itsukushima Iroha

4 out of 5
Itsukushima Iroha
589-4 Miyajima, Hatsukaichi, Hiroshima-ken

Reviews

9.4

Exceptional

Rating 10 - Excellent. 163 out of 212 reviews" "
Rating 8 - Good. 40 out of 212 reviews" "
Rating 6 - Okay. 4 out of 212 reviews" "
Rating 4 - Poor. 1 out of 212 reviews" "
Rating 2 - Terrible. 4 out of 212 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jean-Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this hotel for a memorable experience.
Stayed 1 night in Apr 2024

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!
Stayed 1 night in Nov 2023

10/10 Excellent

TORU

Stayed 1 night in Nov 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great service
My wife and had a wonderful stay at this hotel. The location is right in the middle if Miyajima where all the tourists go. We had dinner at the hotel and it was great. Highly recommended to stay here.
Stayed 1 night in Nov 2023
Response from Itsukushima Iroha on 6 Nov 2023
Thank you very much for choosing our hotel.Thank you again for taking the time to write a high-scoring review.Our staff and I are very honored that you and your wife had such a wonderful time together.We hope you will have the opportunity to stay with us again.Best regards,Itsukushima Iroha

2/10 Terrible

Jose

Stayed 1 night in Aug 2023
Response from Itsukushima Iroha on 25 Sept 2023
Thank you for your reservation. Your stay at our hotel was canceled without notice and you did not stay overnight, but I hope you were able to complete your trip to Japan safely. Please come visit us again if you have a chance.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While it was disappointing that the torii are shrouded in scaffolding we were impressed with the wonderful service and lovely facilities at the Kurayado Iroha. I agree this is a luxury hotel at a premium price, but disagree with reviews that say it is not worth it. You are paying for location, excellent service, delicious food and impeccable attention to detail. Even the artwork in the bathroom of our room was lovely. The rooftop hot springs were exquisite with a spectacular view of the Torii (when they are again viewable) and every detail of our dinner and breakfast were beautiful. We have been to many ryokan in Japan and we consider this one of the best in the more modern category. Special appreciation to Yuya at the front desk who was an especially helpful host to us as it was our first time to Miyajima!
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Seriously overpriced We won't return Thank you
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding facility, service and food. Staff even located a few forgotten articles and forwarded them on to our next hotel.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Dec 2019

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was gracious and most helpful; however the rooms need some updating.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Jeff, Miyajima-Itsukushima Shrine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food amazing. Location ideal. Staff attentive and earnest; always with a smile and a bow. Lovely.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service , very nice area very good food
Stayed 3 nights in May 2019

10/10 Excellent

L, Australia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was impeccable! When you map to the location it takes you to the back of the accomodation so you would need to walk round the block to the front, but it’s totally worth it. The rooms were spacious and well equipped. Dinner and breakfast was perfect. You have a great view of the Torii gates even though still far.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location and large rooms with tea tables. The dinner ceremony is quite unique and an experience on its own. Short walk to the water Torii and Shrine.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is fantastic. Rooms are in need of some updates. Breakfast was great. Public bath was very good. Terrific location.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Best location to all the key attractions! Easy to find Staff are very considerate, guiding you to your room and showing you around the place as well as facilities in your room. We were even provided with sweets and green tea. Made you feel welcomed!
Stayed 1 night in Nov 2018

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, probably amongst the world’s best.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great honeymoon stay
We travelled all over Japan for our honeymoon. We stayed on Miyajima Island one night at Kurayado Iroha and it was superb. Friendly staff, clean and comfortable accommodations, good location. Very comfortable futons. The Japanese breakfast was beautiful and delicious. The Onsen was both indoor and outdoor. Excellent. We hope to stay there again one day!
Stayed 1 night in Oct 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing better
The best of everything. Best breakfast!!!!!
Stayed 1 night in Oct 2018

10/10 Excellent

Yann, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great relaxing time my wife and I thanks to the hospitality of the staff, the hotel quality, location and excellent breakfast. Thanks!
Stayed 1 night in Jul 2018

10/10 Excellent

j, san francisco, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, friendly staff, tradiomal onsen, delicious and artfistic meals I highly Recommend
Stayed 1 night in Jul 2018

10/10 Excellent

Anne, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the Japanese breakfasts and the magnificent Kaiseki dinner. Enjoying onsen overlooking the sea and the red Torii is unforgettable.
Stayed 3 nights in May 2018

10/10 Excellent

Cindy, Ohio, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous ryokan and wonderful food!
Loved this place. Wonderful facilities, comfortable and peaceful rooms, gorgeous gourmet food. World class service. Highly recommend!!!!
Stayed 1 night in Feb 2018

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, no fuss quality, great service
Thoughtful & attentive. Really loved staying here. Will come back for sure..
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful all around!
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were extremely happy with our stay at this charming hotel!
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Katrina, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey, but worth the incredible onsen view!
I booked Kurayado Iroha solely for the open-air onsen on its roof, but it was the rest of it that impressed me the most! - Multilingual staff were extremely attentive from the moment we walked in, handling our bags and reservation immediately - We were shown to our room and introduced to all its features, then the staff member returned with hot tea and snacks! - Located right in the middle of the shops on the island, and not even a five minute walk from the shrine. The nighttime onsen view was to die for! Not only could we see the shrine and torii lit up from the roof, but we could also see all the lights of Hiroshima and the boats on the water! A must-stay for any onsen enthusiast, or anyone wanting to try out the Japanese bathing experience for the first time!
Stayed 1 night in Apr 2017

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEAUTIFUL, BREATHTAKING!!
GREAT HOTEL EXERIENCE FOR THE FAMMILY
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable experience for the family
very pleasant and relaxing stay
Stayed 1 night in Jun 2017

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearly perfect
We did the half board option and I would highly recommend it. A great chance to try many different Japanese foods of the highest quality and well prepared and presented. Service was beyond reproach. The only complaint was as other reviewers commented, street noise was a problem. We were on the top floor and until the partying ended you could not sleep. If they installed better sound reducing windows this would be perfect. Baths were very clean and not crowded.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant romantic ryokan!
We had an amazing stay at this Ryokan. We wanted an authentic yet luxurious experience as we were midway through our Japan trip and wanted a nice relaxing place to enjoy, and that is certainly what we got! The service is impeccable and whole hotel was to a high standard. We loved our room and the the whole experience. Fabulous location (short walk from ferry) and the hot baths upstairs were amazing. We even got a view of the Torii gate from the outdoor bath! We didn't get the dinner so can't comment on that, but we did choose the Japanese breakfast which was done to a high standard albeit it's more for the adventurous foodie. Would recommend the Western breakfast if you are picky!

10/10 Excellent

diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Great location, staff were friendly and attentive. As my daughter was celebrating her birthday on this trip to Japan, the owner of the hotel gave her a beautiful birthday card upon her arrival at the hotel. On a rainy afternoon when we got back to the hotel rather wet, they even brought a pot of hot green tea to the room, to help us warm up. On our last morning, we checked out and did the hike up Mt. Misen, upon our return to collect our luggage, they offered to return to our room and shower and change our cloths before we left the Island. The outside hot bath was an amazing way to end a day of hiking, with a great view of the bay and Tori. Would highly recommend this hotel if staying a night or more.

10/10 Excellent

Reed, Albuquerque, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite place to stay on our trip to Japan
We really enjoyed this place from the moment we arrived. The staff were warm and helpful. We stayed in a 2nd floor room because we wanted the futons. When we booked it, we were worried that the rooms would be a bit noisy because they were close to the street - but this was not the case. It was super quiet and a perfect stay. The bath was super nice - clean and has a great view of the Torii gate. We did the half board, so had the Japanese breakfast here. It was fantastic. Very well done. Great service and wonderful food. Definitely a highlight for the trip. One note: during your stay, you leave the room key with the front desk... we didn't realize this and started to walk out with it, but the staff chased us down and explained it :) Also worth nothing - of all the places we stayed, they had the best communication before we arrived. Emails were helpful and informative about restaurant choices on the island and getting there at the right time.

8/10 Good

Barb, Toronto , Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ruocan experience
Comfortable futons ! Excellent as they put a foam padded rollout under the futon, thus making it comfortable and it doesn't feel like you're sleeping on the floor. Also, it was nice To have a separate small room with a partition so one could sit on chairs and read if their partner was asleep. Only drawback was not being able to experience the breakfast because we had an early flight to catch ...and yet we were still charged for it and they couldn't accomodate serving it earlier!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! Definitely will return if in Miyajim again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive but worth it.
We got the economy room which was still the most expensive room we had in Japan. However, it was a great experience: super comfortable futons, an suite bathroom, and an incredible Japanese breakfast.

10/10 Excellent

Sprite, Spring, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel!
This hotel is so beautiful and is in such a beautiful setting that we didn't want to leave. The staff was great. The only con was that the mattresses were a bit too thin, so it made for an uncomfortable night.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay Indeed!
I have always wanted to stay here for the last 2.5 years and grateful that I could plan a trip to Miyajima this year. Very satisfied with staying here. The service was excellent. All staff speak fluent English. When we checked in, they checked with us the time when we wanted breakfast. We set it at 8am. The following day when we reached at 8am, a table was already set up with our food! Excellent service! They also have a shop at the lobby. It sells interesting gifts for people back home.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome ryokan, on an awesome island
Nice traditional room, onsen, fantastic service. Walking distance from ferry and to Great Torii Gate. Well worth it

10/10 Excellent

H, cazenovia, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff make for a lovely stay
This is lovely Japanese style inn is centrally located on Miyajima. It is in walking distance to the ferry, shrine and ropeway. It can be a little noisy during the day from the tourists walking past the hotel on the narrow commercial street. Room was spacious and comfortable. Bath is also very comfortable. Breakfast (had the Japanese style) is delicious and a feast for the eyes. Public baths on the top floor have a view of the water and are spotless and relaxing. My only complaint is their internet is not dependable. Sometimes it would work and often would not. However, this is a lovely place to stay.

10/10 Excellent

Anabel, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience
Very attentive staff, helped us with our planning and our questions. The location is fabulous, great setting. Room spacious and well appointed, care was given to every aspect. Onsen had a wonderful view of sea. Meals were lovely.
Room at arrival
first breakfast

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant ryokan with onsen baths.
This hotel is truly elegant. We chose a Japanese-style room for the ryokan experience. Whilst we were at dinner our table and chairs were moved and comfortable beds made up on the tatami mat floor. We also enjoyed the onsen (bathing area) on the roof, the lovely service and the nice food here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so friendly, the onsen was a dream at 6 in the morning to watch the sunrise, I couldn't ask for more!