Bar (on property)

Reviews of Gooiland Hotel

4 out of 5
Gooiland Hotel
Emmastraat 2, Hilversum

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 115 reviews" "
Rating 8 - Good. 40 out of 115 reviews" "
Rating 6 - Okay. 14 out of 115 reviews" "
Rating 4 - Poor. 1 out of 115 reviews" "
Rating 2 - Terrible. 3 out of 115 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, Vleuten

Travelled with partner
This hotel is very nice.
Stayed 1 night in Nov 2023
Response from Lukas on 16 Nov 2023
Dear Lisa,Thank you so much for taking the time to let us know about your stay at our Gooiland hotel and we thank you for your kind words.We really hope to be able to welcome you again in the near future.With kind regards,Lukas NaaktgeborenFront Office

10/10 Excellent

Alexander

Stayed 2 nights in Oct 2023
Response from Lukas on 10 Oct 2023
Beste Alexander,Dankuwel voor het nemen van uw tijd om ons te laten weten over uw verblijf bij hotel Gooiland.Wij vinden het fantastisch om te horen dat u een fijn verblijf heeft gehad en hopen u ook zeker in de toekomst nogmaals te mogen verwelkomen in ons hotel.Met vriendelijke groet,Lukas Front Office

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good as usual, only comment would be that the breakfast at present is very limited.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on 9 Jul 2023
Hi Gareth, thank you for your feedback. I am happy to read your stays have been good with us! We have switched up our breakfast to reduce waste and have reduced the price. After your feedback we did pimp it up a little. If you have any suggestions to make it even better, we are definitely open to it. We hope to welcome you back soon. Kind Regards, Rudith

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Madelief on 2 Jul 2023
Beste Anoniem,We vinden het geweldig om te zien dat u uw verblijf bij ons met een 10 beoordeeld! We hopen u in de toekomst opnieuw te mogen verwelkomen in Gooiland.

8/10 Good

Janice, Port Moody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants and shopping were quite walkable. The hotel could use a little bit of tlc, but overall clean and the room was very nice and had a really lovely view. There were no drawers to put anything away, but some hangers to hang stuff.
Stayed 3 nights in May 2023
Response from Hotel Manager on 5 Jun 2023
Dear Janice, thank you for your kind words and your compliments about the cleanliness and the room. Hopefully we can welcome you back soon. Kind Regards, Rudith

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Madelief on 20 Jan 2023
Beste Gareth,Namens het hele team van Gooiland Hotel wil ik u van harte bedanken met uw beoordeling van een 10! We hopen dat we in de toekomst opnieuw mogen ontvangen. Met vriendelijke groet,

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Madelief on 3 Dec 2022
Beste Neil,Hartelijk bedankt voor het achterlaten van zo'n hoge beoordeling! We hopen u in de toekomst weer te mogen verwelkomen in ons hotel.

6/10 Okay

RORY, Johannesburg

Good location.
Stayed 1 night in Oct 2022
Response from Hotel Manager on 20 Oct 2022
Thank you Rory! We hope to see you back soon. Kind Regards, Rudith

10/10 Excellent

Abi

Stayed 2 nights in Sep 2022

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great Wi-Fi! Great spot if you have to work while there.
Stayed 2 nights in Aug 2022
Response from Hotel Manager on 10 Aug 2022
Dear Matthew, thank you for your review! We hope te welcome you back again soon. Kind Regards, Rudith

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size is large with a balcony. Room aircon worked well. Decent bathroom. Lovely breakfast on the terrace. Overall good value for money and good location
Stayed 1 night in Jun 2022
Response from Elisa on 21 Jun 2022
Dear Graham, Thank you for your kind words, it is lovely to hear about your pleasant stay at the hotel and we hope to welcome you again in the future. Kind regards, Elisa

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central spot to explore and meet up with friends
I’ve been staying at this hotel for years. This time I came with my wife and we had one of the suites. We loved the room! It was so large. I loved the separate living space to sit and read and the space for making nespresso. The bed was comfortable and the bath was HUGE with a tub and a shower! We loved it. The problem was that we could not control the temperature and had to go to reception multiple times to get it reset but it kept switching to air condition leaving us waking up to 16c in the mornings. The hotel is in a great spot close to the train station (short walk), close to the main street with food and shopping, and a central spot to walk around and explore. We enjoyed the breakfast one day but it is not worth the price you have to pay for it. And the hotel was loud at times with some construction (but not at night) and with guests coming back to their rooms at 2 or 3 am from the on-site club (which was a little annoying). Overall, still enjoyed our stay here!
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Landmark 1930-ish building
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, great staff.
Stay a few times now, which says everything. The rooms are good and the staff can’t do enough for you.
Stayed 5 nights in Oct 2021

10/10 Excellent

David

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
A great hotel
A fantastic hotel and lovely staff. I had a great stay
Stayed 3 nights in Sep 2021

10/10 Excellent

Jos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Nice rooms , friendly staff .. great breakfast
Stayed 1 night in Aug 2021
Response from Team Gooiland on 15 Aug 2021
Dear guest, Thank you for writing us such a lovely review. We're more than happy with a score this high! Hopefully we may welcome you back next time. With kind regards, Team Gooiland

8/10 Good

Celal

Stayed 3 nights in Feb 2020
Response from Receptie Gooiland on 9 Nov 2023
Beste Celal,Wij vinden het fantastisch om te horen dat u een fijn verblijf heeft gehad bij ons Gooiland Hotel en hopen u ook zeker in de toekomst weer te mogen ontvangen!Met vriendelijke groet,Receptie Gooiland

6/10 Okay

Raimund

Business traveller
Liked: Cleanliness
Disliked: Staff & service
At check-in I was told there was no room ready because the one that was pre-assigned was one of the few that was occupied. The front desk manager fixed the issue. Is just a good example of staff not being customer centric.
Stayed 1 night in Jan 2020
Response from Team Gooiland on 21 Jan 2020
Dear Raimund, Thank you for your review. Our apologie that the check in didn't go as smoothly as it should've been. We work with trainees that just started at our hotel. We'll pick up your feedback immediately. Hopefully we may show you a perfect check in next time! With kind regards, Team Gooiland

2/10 Terrible

Katja, NYC

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property not kept up, missing tiles in floors, stairs outside, inside. Hazardous! Bathrooms not clean, spiders in bathrooms where fernwalls have been installed. Slippery floors when showering (almost broke my neck). The water bottles are not cleaned properly! Just gross. The staff was not very helpful when asking for parking or general restaurant recommendations. 0/5 stars. Will not be back, won’t recommend.
Stayed 3 nights in Dec 2019
Response from Team Gooiland on 9 Jan 2020
Dear Katja, We're sorry to hear that your stay wasn't as you expected it to be. We'll forward your feedback. With kind regards, Team Gooiland

8/10 Good

Mirirai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Team Gooiland on 29 Oct 2019
Dear Mirirari, Thank you for your review. We're happy with this high rate. With kind regards, Team Gooiland

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is in a good location close to shopping center and bus stops. There's an Albert Heijn supermarket about 100m away. Rooms are nice, bed is comfortable, rooms are well kept. There's nespresso like machine and different flavours of tea available in the rooms. Property doesnt have a wheelchair accessible entrance at the front. There's no restaurant in the hotel but there is a japanese one attached to it. There's no cutlery or dinnerware in rooms if you want to eat a takeaway.
Stayed 5 nights in Jun 2019
Response from Team Gooiland on 3 Jul 2019
Dear, Thank you for your message. We are happy to read you liked the location of the hotel and our comfortable beds. We would like to let you know that you can always ask for cutlery or dinnerware at the reception. hopefully we will see you soon again! Warm regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great choice for the price. Conveniently located near the train station and a beautiful downtown with shops ,cafes,dining, bars, and a mall tucked into the architecture. It is very clean and comfortable.
Stayed 6 nights in May 2019
Response from Team Gooiland on 3 Jul 2019
Dear, Thank you for your review! It is great to read that you liked our clean and comfortable hotel. Hopefully we will see you soon! Warm regards.

10/10 Excellent

BEHRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Team Gooiland on 4 Jul 2019
Dear Behram, Thank you for a 10 out of 10! Will we see you soon?

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019
Response from Claudia Tjan on 20 May 2019
Dear Sir/Madam, As I can not read what was terrible I cannot respons to you in the proper way. Please be so kind to let me know about your experience in our hotel so we can come to a solution. You can mail me at info@gooiland.nl. With best regards, Claudia Tjan

10/10 Excellent

Viraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel in a lovely town
There for one night. Room was comfortable with great choice of tv channels. The smartpad was fantastic.
Stayed 1 night in Apr 2019

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

6/10 Okay

Veronica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2019

2/10 Terrible

Caroline

Disliked: Staff & service, property conditions & facilities, room comfort
One of the strangest hotels I’ve been to.
Booked two nights here. We arrived at 11pm with two sleeping children aged 7 and 4. Struggled to find it but that may be our fault. First impressions not great. Very shabby entrance - broken steps, smashed glass in the door and the smell of vomit as you went in. Reception very odd. Think youth hostel meets bail hostel meets nice reception desk. Went to check in. Lady behind the counter stopped sipping her McDonalds soft drink to tell me that they had changed our family room (booked several months ago) for two separate twin rooms. No apology. I said I did not think it acceptable. Why had nobody even called us? With two sleeping children at 11pm, there was little I could do. We went to unload - there’s no proper parking place outside by the way, should that cause problems. Night porter just watched as my partner struggled with doors. Cue a few trips up in the lift (slight urine smell). Corridors upstairs were just odd. Everywhere is lino flooring - even in the bedrooms - and one of the main doors didn’t work on our floor, causing a minor detour. We ended up moving two mattresses to one room and sleeping on the floor. We had booked two nights but checked out after only one (never done in 40 years!), given the room situation. Trying to get a reduction in the room rate was a farce. We were told that the discount promised by the receptionist couldn’t in fact be honoured because we had a superior room! Even though that was hardly our fault. We got some money off ultimately.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice to stay there, even though...
The bed is very comfortable. Nice toiletries in the bathroom. Great location, right in the center of Hilversum. The bathroom isn't heated so therefore quite cold. After showering, the entire bathroom is soaking wet because of the narrow open shower stall. Why would one design it like that? You have to dry the floor after you've showered. The floor of the hotel room is cold so bring slippers! The rug underneath the bed serves little purpose since it more or less stops at the feet of the bed. It's a shame there is no seating in the room (we stayed in the Superior room), even though there would be room for a couple of comfortable chairs and little table. Little room for hanging things, there were only a few wire hangers. One wonders who did the interior design for such a gorgeous landmark building. The glass of the front door and tiles of the entrance steps have been broken since I stayed here over a year ago! Despite these criticisms it's a nice 'cool' looking hotel designed by a famous architect. I wish they would go the 'extra mile' to make it truly great. They need help with the interior design.
Stayed 1 night in Dec 2018

6/10 Okay

BARRY T

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tight and watery stay
Small small room, typical for Europe. Shower had no door or curtain so my bathroom floor was constantly underwater and the water went into the room a couple of times. Almost no place to put your items (clothes, gadgets and the like). Lived in my suitcase for 2 weeks.
Stayed 12 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Double room is a little small, otherwise nice hotel
Stayed 1 night in Oct 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Mirela

Nice Hotel in Hilversum
This is a nice hotel close to many restaurants and shopping in a nice dutch little town. The staff was very friendly and helpful. The breakfast was delicious. I will definitely choose this hotel again if I am in Hilversum.
Stayed 6 nights in Aug 2018

10/10 Excellent

Stephen, stoke on trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a business stop over.
The hotel was well appointed and the staff welcoming.
Stayed 1 night in Aug 2018

10/10 Excellent

Michele, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern nice hotel. Fantastic giant king size bed with super comfy duvet.
Stayed 1 night in May 2018
Response from Ingeborg on 8 Jun 2018
Hi Michele, Thank you very much for sharing your feedback. It's wonderful to read your positivity and enthusiasm about the hotel. Thank you for staying with us and it is our pleasure to welcome you again!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, central location
Lovely hotel, central in Hilversum which is a lovely town with plenty of bars and restaurants. 5 minute walk through town from main station
Response from Ingeborg on 24 Apr 2018
Hi Steve, Thank you so much for sharing your feedback. We are really happy to read your positivity about the hotel and surrounding. We hope to welcome you again at Dutch brand hotel Gooiland.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ingeborg on 8 Jun 2018
Thank you so much Sarah! We hope to see you again at Dutch brand hotel Gooiland.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully restored Art Deco gem of a hotel with comfortable well-designed rooms, impeccable cleanliness, very friendly staff, and a nice location near the city center and not too far from the train station. Various nods to local media industry (like a beautiful TV "test pattern" wallpaper) and history are a nice touch, and the bar area in the lobby was very elegant and attractive. Absolutely loved this hotel! Like a throwback to a more elegant time. Only two tiny nitpicks/warnings: 1) The shower design is a bit odd... nothing really closes it off well from the rest of the bathroom, so it's hard to avoid getting much of the floor wet even if you're attentive to where the spray is going. 2) The church across the street puts on quite the morning bell concert every day. If you plan on sleeping much later past 8:30am, earplugs may come in handy (luckily, they provide them).
Stayed 1 night in Apr 2018
Response from Ingeborg on 16 Apr 2018
Hi guest of Dutch brand hotel Gooiland, Thank you very much for sharing your feedback. We appreciate your opinion. It is wonderful to read your enthusiasm about the hotel! The hotel is renovated in 2017 and the design is a combination of traditional Dutch brands, sleek luxury and indeed with a nod to the heydays of the radio. We are very glad you liked it. We appreciate your feedback with points of attention. We understand your shower concern. Currently, we are busy with a proper solution for this case to prevent this from happening. Unfortunately we can't regulate the church bells concert. However, we indeed offer earplugs, which may come in handy. We hope to welcome you again at Dutch brand hotel Gooiland!

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great coffee maker in room
Stayed a couple of times for Business. Modern hotel and wonderful staff.
Response from Ingeborg on 23 Mar 2018
Hi Dianne, We are very happy to hear you are satisfied with your stays. Do we see you again at Dutch brand hotel Gooiland? Team Gooiland

10/10 Excellent

KarenGJ, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the center of town
We stayed at this hotel as we were visiting friends who live in the town. We loved the fun art deco feel to the place, and the central location. It was a 5 minute walk to the train station. We would definitely stay here again.
Stayed 3 nights in Nov 2017
Response from Ingeborg on 19 Mar 2018
Hi KarenGJ, Amazing to read your positive review. We are glad you enjoyed your stay with us. We hope to welcome you again at Dutch brand hotel Gooiland. Team Gooiland

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Gooiland Hilversum, Netherlands
Our stay at Gooiland was fabulous. The hotel is just on the border of the city centre, opposite a most beautiful cathedral and next to a devine Ice Cream shop and just a bit further down a fantastic Pizza restaurant (book in advance) which is very popular. My husband and I would recommend this hotel to all.
Stayed 8 nights in Oct 2017
Response from Ingeborg on 19 Mar 2018
Hi Ann, Amazing to read your review. We are happy that you enjoyed your stay and the neighbourhood. Are you coming again? Team Gooiland

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and modern hotel
Excellent service and hospitable staff! We really enjoyed our stay.
Stayed 1 night in Oct 2017
Response from Ingeborg on 19 Mar 2018
Hi Mike, Great to hear that you enjoyed your stay. We will pass the compliments to the staff. We hope to see you again soon at Dutch brand hotel Gooiland. Team Gooiland

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Gooiland
Awesome hotel! Room was a little small but was nice and cozy. Breakfast every morning was delicious. Area is perfect for local shopping, food, and transportation, all within walking distance. Excellent hotel and service. I have family in NL, and I will definitely book here again when visiting.
Stayed 4 nights in Aug 2017
Response from Ingeborg on 19 Mar 2018
Hi Daniel, Amazing to read your positive review. We are happy you enjoyed your stay and would like to come back. We have different types of rooms available, so maybe next time a bigger room? Team Gooiland

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved out stay again!
Always a pleasure to stay here. Love the renovations they have done. It was unfortunate this time around that construction was going on because it took us 15 minutes to figure out how to get to their parking lot. Not the hotel's fault. Would be nice for a notice ahead of time. We will defiinitely be staying there again.
Stayed 1 night in Aug 2017
Response from Ingeborg on 19 Mar 2018
Hi Guest, Great to hear that you enjoyed your stay. The renovations are completed, so for the following time you will have no problems with finding the parking lot. We hope to welcome you again soon! Team Gooiland

10/10 Excellent

Gerrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Gooiland is awesome.
Hotel is very clean, room has a lot a room, everything is updated. The only suggestion I have is they need to more chairs and table. It only has one chair. Other than that very satisfied and definitely will recommend to my friends and family.
Stayed 2 nights in Aug 2017
Response from Ingeborg on 19 Mar 2018
Hi Gerrie, Thank you for your review. We are happy that you are satisified with your stay with us. We take your feedback about adding furniture in the rooms with us and will discuss the possibilities. We hope to welcome you again at Dutch brand hotel Gooiland. Team Gooiland

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular beds, nice layout for a family. Church bell rings early in the morning and until 11pm but we got used to it.
Stayed 7 nights in Jul 2017
Response from Ingeborg on 19 Mar 2018
Hi Alisha, Thank you for sharing your review. We hope you enjoyed your stay with us. We understand that the church bells may have been disturbing. Next time, you will find earplugs in the room, in case it is needed. We hope to welcome you again soon. Team Gooiland

8/10 Good

Dani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot fault it, great hotel!
Really nice hotel, 5 minutes walk from the station. Reception is really nicely decorated and the staff were lovely. spent 2 days working from the desk, wifi was great, room was comfy, bathroom brilliant. Really nice big bed, cable TV. Loved it really!
Response from Ingeborg on 19 Mar 2018
Hi Dani, Thank you so much for sharing your enthusiasm. We are glad you enjoyed your stay and hope to see you again at Dutch brand hotel Gooiland. Team Gooiland

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Window blinds require dusting
Response from Ingeborg on 19 Mar 2018
Hi Trevor, Thank you for your review. We hope you had a pleasant stay and we take your feedback with us. We hope to welcome you again soon at Dutch brand hotel Gooiland. Team Gooiland

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Het is een mooi authentiek hotel en zeer vriendelijk personeel. Kortom een prima hotel
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 4 Jan 2024
Beste Jack, bedankt voor uw complimenten! Hopelijk mogen we u snel weer verwelkomen. Met vriendelijke groet, Rudith