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Have me the wrong room however I will say it was still a nice room. Was needing two queen beds but end up getting one king. So had to get to roll away beds. Room didn't get cleaned til nighttime. Will say I commented on such to the head check in clerk and he credited me for the problem. I would still ...
Went to hear NKG band at Tiki Hut. Hotel was walking distance to bar at the beach and to restaurants,shops and grocery store. Room was great. Pool was nice and morning breakfast had everything we liked. Parked our car ,checked in and did not get in car again till we left. Perfect weekend away.
We had a great 5 night stay. Everyone at the hotel was friendly and we loved the location, very close to the beach. We rented bikes and riding on the beach was a lot of fun! Our room was great! We just booked a standard room and it was much bigger than I expected. The kitchen area had an island that ...
My husband and I have stayed at Park Lane several times and never had an issue until this time. I opened up the kitchen cabinet and a little critter came crawling out. I called down to the front desk and informed them and the front desk gentlemen was very polite in telling me how sorry he was and ...
My wife and I stayed on a short trip where we were conducting a reconasance for a longer family trip later in the year. We determined this place was the right spot for us. Friendly staff, convenient location, ample amenities, great beach, family friendly. We shall return.
It's was our first time on Hilton head. Like it, will recommend to the friends.
Bad customer service! Our ac went it froze up like an ice cube in the middle of the night all we wanted was an apology and the lady at the front desk seemed uncaring and not phased by the issue. We booked an extra night on top of it all. Oh late check in as they didn't have all the rooms cleaned. ...
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