Love the property and amenities but Service leaves a lot to be desired. Front desk unwelcoming, and had to argue to even get the room I booked let alone a free upgrade as a reward! Had already booked restaurant table and seating still took an eternity and had to wait 10 minutes for a drink. Food is excellent however and worth the wait which is why I keep coming back.
Comment from Hotel Management
19-Aug-2019 by Guest Relations Team, Hotel Management
Thank you for your honest feedback. We apologise that you found the front desk staff unwelcoming and it took a while to be seated in the restaurant. We are delighted that you choose to come back to dine.