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Reviews of Econo Lodge Truman Inn

2 out of 5
Econo Lodge Truman Inn
3501 W Broadway Blvd, Sedalia, MO

Reviews

5.8
Rating 10 - Excellent. 66 out of 508 reviews" "
Rating 8 - Good. 109 out of 508 reviews" "
Rating 6 - Okay. 127 out of 508 reviews" "
Rating 4 - Poor. 101 out of 508 reviews" "
Rating 2 - Terrible. 105 out of 508 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service
TV doesn't work
Stayed 1 night in Apr 2024

6/10 Okay

Gregory

Stayed 3 nights in Mar 2024

2/10 Terrible

Bud

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that run the place was great the maid ser terrible the bed was horrible see daylight around the door the heater was loud tv and phone didn’t work had to sleep crow ways to stay on the bed the maid didn’t even put up wet towels or empty the trash had one more day paid but I didn’t stay the lady that ran the place was great she needs help fix the equipment
Stayed 3 nights in Mar 2024

8/10 Good

Eric

Business traveller
Liked: Staff & service
Friendly staff and convenient lication.
Stayed 3 nights in Mar 2024

2/10 Terrible

Emily

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nasty and not clean.
Stayed 1 night in Mar 2024

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Loud, doors slamming shut all night, people knocking on doors, bad breakfast and coffee, hot tub was colder than the pool, overall disappointed.
Stayed 2 nights in Mar 2024

4/10 Poor

Shawn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Under renovation
Stayed 1 night in Feb 2024

6/10 Okay

Chris

Disliked: Amenities
The property appears to be in the process of being rehabilitated. Although there is a pool and hot tub that have water in them, the water in the hot tub is cold; and the water in the pool is warmer. That did not change during my two day stay, despite the fact that the staff said that condition would be corrected. Disappointing, at best.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for what I needed it for.
Stayed 1 night in Jan 2024

2/10 Terrible

Brenton E

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made reservation on Expedia was charged a deposit when I arrived rooms did not have the fridge and microwave as described then I was stiffed out my deposit for no reason at all only to have the police called on me for demanding my money called Expedia and received an offer for 30$ on my next reservation but I don't feel that's adequate either and im still unsatisfied and robbed
Stayed 1 night in Jan 2024

6/10 Okay

Robert

Liked: Staff & service
The room was ok. Not very noise contained. The hot tub was barely lukewarm. The pool was 3 times as hot. The remote control was broken.
Stayed 1 night in Jan 2024

8/10 Good

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RARE GEM!!!
Very kind and accommodating staff, excellent location, spacious room and hands down the best facility amenities available within 50 miles. The building is a little older but it is obvious that they are actively working on updates while mindfull not to create disturbance for the patrons. Very hospitable and conscientious management. Easily one of my all time favorite stays!
Stayed 2 nights in Dec 2023

10/10 Excellent

bruce, Collinsville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean and neat
Stayed 4 nights in Dec 2023

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Josh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slum hotel
The manager Woman was very rude from the beginning because we booked through hotels.com. she charged us $30 extra for our children who weren't coming to stay until the next day when at the most we should have been only charger $10. They condition of the hotel was horrible. Safety issues everywhere. Sprinklers covered with plastic bags. No locks on the outside doors. The hot tub wasn't working the the suana wasn't "in season" in late November. The vent in our bathroom didn't work. There was no phone in our room. Burn holes in the comforters. Paint touch ups done with spray paint
Stayed 2 nights in Nov 2023

8/10 Good

Misty

Stayed 1 night in Nov 2023

2/10 Terrible

BRET

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

CHESTER

The property looks good from outside and lobby but the rooms are outdated and need some work. Did not have a coffee pot in the room and only served coffee till 9am .
Stayed 1 night in Oct 2023

2/10 Terrible

Bounkeo, Kansas City

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very dirty. When I entered my room, the toilet was very dirty. No soap. Very dirty kitchen. This hotel should only cost $35 per night.
Stayed 1 night in Oct 2023

4/10 Poor

Abbigail

Travelled with group
Disliked: Cleanliness
Lobby and hallway floors were in need of a good vacuuming. My tv was permanently stuck in Spanish and it took 2 hours and a hard reset to fix it.
Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little cramped....but it was state fair week. Really enjoying our stay!
Stayed 2 nights in Aug 2023

6/10 Okay

Terry, Columbia

Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly host
Our room was clean, outdated. But good service, we felt welcome.
Stayed 1 night in Aug 2023

2/10 Terrible

Luh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smelly, floor was dirty ,the toilet didnt work properly
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievably Bad
This is an older facility, in need of renovations, but also in need of a deep cleaning. The carpets are soiled and the walls sticky. Our toilet wouldn't flush and when i lifted the tank lid to try to repair, I saw that the inside of the tank was slimy with black mold. When I turned on the shower, the first blast of water was literally black. I have never seen anything like that. The breakfast was largely inedible. But here's the worst: We booked a two-night stay, and when we checked in, we paid $400. We left after one night due to a family emergency, and asked for a refund for the second night, which they refused. Fair enough, we weren't upset by that. However, the following day they charged me another $200. When I phoned, the man said they had decided to refund us one night; I told him he had actually charged me and not refunded me. He said he would reverse the charge and credit me, but then charged me ANOTHER $200! The manager was very rude when I called again, telling me I didn't understand. She emailed me the bill, which clearly showed I was correct, and she was not. I finally got credited for the extra charges, but not credited for the night we didn't use even though they told us after the fact that they planned to offer us that credit. Stay Away from the Truman Inn.
Stayed 2 nights in Aug 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Robert

Disliked: Property conditions & facilities
First room smell, like cigarettes Second room key would not work first time Air conditioner was turned off room was hot King size bed only had two pillows about 2 inches thick Took a shower. The water was just barely warm enough all the way on hot to stay under. For $150 for the night it was way too much money for the room
Stayed 1 night in Aug 2023

6/10 Okay

Jannie

Travelled with family
Stayed 1 night in Aug 2023

8/10 Good

Terry, Columbia

Business traveller
Clean. Breakfast lacking in variety
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Budget option, but safe
Beds were listed as Queen, but were actually full-size. Bathroom fan didn't work. Mini fridge didn't work. Floor was swept but desperately needed to be mopped (laminate in room and tile in bathroom). About 8 channels on the TV. It is VERY clear that they're trying to make profit by neglecting to replace/repair and clean appropriately. With all of that being said, it did feel safe, and the service provided was always with a smile and politeness.
Stayed 2 nights in Aug 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

4/10 Poor

Darene

Travelled with group
Disliked: Property conditions & facilities
They (he) knew someone had a reservation but upon arrival room was unbelievably how: AC had not been turned in on. The fridge was also not plugged in! I managed this with k as I was gone most of the evening before I had to sleep there. A Issue with TV. Only 2 pillows for a King bed—again u did know there were 2 adults scheduled.
Stayed 1 night in Jun 2023

2/10 Terrible

Kala

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible! This place is very outdated and run down, it doesn’t look at all like the pictures. The whole hotel smelled and the room was dirty. Dirt and hair in the shower. The beds were uncomfortable and the pillows were flat. The staff was rude when we asked for a few extra pillows. We definitely won’t be back.

4/10 Poor

Justin

Stayed 3 nights in Jun 2023

8/10 Good

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Pool and hot tub not available
Stayed 1 night in May 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Owners and staff were very nice.
Stayed 2 nights in May 2023

2/10 Terrible

Shelly

Travelled with family and small children, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room they tryed to give me the beds where not made and room was dirty so i told the lady they where verry rude then sent me to another room beds where made but room was dirty will never be going back
Stayed 1 night in May 2023

8/10 Good

Kurtis

It was OK, nothing to rant about.
Stayed 1 night in Apr 2023

6/10 Okay

James

Stayed 3 nights in Feb 2023

6/10 Okay

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to be cleaned up...shower head was gross...carpets looked like they hadn't been vacuumed for days.
Stayed 1 night in Feb 2023

2/10 Terrible

Dylan

Stayed 1 night in Jan 2023

4/10 Poor

Arlyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
TV did not work, no phone in the room to call desk, maint. Came and took 90 minutes to fix. So noisy all night, it was the worst.
Stayed 1 night in Jan 2023

2/10 Terrible

Travis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks nothing like the picture smells terrible dirty will never stay here again
Stayed 2 nights in Jan 2023

2/10 Terrible

Tracy, Reeds

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived 47 minutes before check in, we asked if a room was available for early check-in. We were told that it was a $10 charge for early check-in. When we got into our room, the floor was sticky. My huaband cleaned it with a hand towel and water. I took a picture of how dirty it was after he did one pass. There was a hair on the shower wall. There was dirt in the corners. The bed appeared clean but the mattress was hard enough, our backs hurt the next morning. Pillows were comfortable. Lack of plug ins so bringing a power strip is recommended. The bathroom is so small...u cannot open the door if someone is using the toilet. I went to the front desk and asked for 2 extra towels because we are a family of 4...and they only gave us 3. The woman came out and told me they would only give us 1 extra. After i said something, the boy brought 2. The breakfast is a joke. Its free...but the milk was sitting out without any way to keep it cold due to the thawed out ice rod that was supposed to keep it cold. They had cereal, toast, and waffles. The only reason we stayed here was due to lack of places due to the wrestling tournament. Will not stay again.

10/10 Excellent

Brianna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jan 2023

4/10 Poor

Jan

Stayed 1 night in Jan 2023

4/10 Poor

JoEllen

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk line took 30 minutes. Then later on- no one was even at the desk to buy a water. The bathroom light is like a strobe light and goes out when in the shower. The tv is glitchy so there isn’t even a show we can watch. Pool is INCREDIBLY SMALL. Sauna wasn’t working. There is no fitness room and I’m not sure how breakfast is but we won’t stick around to see.
Stayed 1 night in Jan 2023

2/10 Terrible

Amanda

Disliked: Cleanliness, amenities, property conditions & facilities
Didn't like anything really won't be going back.

6/10 Okay

VALYRIE JO

Travelled with family
Liked: Cleanliness, staff & service, amenities
That it had a pool and it was clean. The bathroom in the room the toilet didn’t want to flush much and the hair dryer didn’t work it could have been the outlet. We had to get clean towels the second day we stayed there. We got to upgrade to a non smoking room didn’t realize we booked a smoking one. Would go back