Property grounds

Reviews of Affordable Suites Hickory/Conover

2.5 out of 5
Affordable Suites Hickory/Conover
1225 Fedex Dr SW, Conover, NC

Reviews

8.4

Very good

Rating 10 - Excellent. 59 out of 115 reviews" "
Rating 8 - Good. 34 out of 115 reviews" "
Rating 6 - Okay. 11 out of 115 reviews" "
Rating 4 - Poor. 4 out of 115 reviews" "
Rating 2 - Terrible. 7 out of 115 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bev. on 18 Apr 2024
Thank you for your review. I hope you come stay with us again.

2/10 Terrible

Jonathan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dated and dirty. TV remote batteries were dead, bathtub plug didn’t work so could not do a bath only a shower. Overall it was run down and all you could smell was pot the whole night from the neighbor rooms. The advertised pricing when checking in was lower than what I paid in advance.
Response from Bev. on 2 Apr 2024
I am sorry your stay was not what you expected. I would have given you batteries for the remote if I had known you needed them. The pot smoking was not from one of the guest, it was from several people who have been hanging around the hotel. If you had called me on the emergency number I could have taken care of that. We don't allow pot on the property and I will handle that if I know. Sorry again!

6/10 Okay

sue

Liked: Staff & service
Disliked: Amenities
Room was spacious and comfortable. Smelled fresh and clean. Only problem spider webs under bottom kitchen cupboards. Found 2 bugs crawling on counter and moldy shower curtain.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
How friendly the staff is, from the cleaning people to the manager. When we had issues with the remote control, they fixed it right away. We are planning to come back in the following weeks because I am being treated at Catawba Medical Center, this hotel's location fits our needs it is close to the hospital. Excellent service and good accommodation.
Stayed 4 nights in Jan 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a blessing!!!!!!
Well first off let me say Miss Beverly is an amazing woman. I really connected with her my first visit. The place was so secluded and quiet. You would never even know it was there. The property is maintained exceptionally well and the room was very clean. Just a quiet place where you can escape for a while.
Stayed 1 night in Jan 2024
Response from Bev. on 11 Jan 2024
Brittany thank you so much, I am glad your stay was good. It was nice meeting you and I hope we can help you again in the future. Take care! Beverly

4/10 Poor

Mary

Travelled with partner
Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was great and accommodating!!! I enjoyed my stay very much.
Stayed 2 nights in Nov 2023
Response from Bev. on 11 Jan 2024
Kenny thank you so much, I am glad you enjoyed your stay. And its was nice meeting you, and I hope you will come back to stay again. Take care! Beverly

6/10 Okay

Karla

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Jhony

Liked: Cleanliness, staff & service, property conditions & facilities
The outside property was pretty well maintained as well as the rooms although the A/C machine was dusty and dirty I didn't mind but it could cause somebody to have allergies
Stayed 2 nights in Oct 2023
Response from Beverly on 3 Nov 2023
Thank you for our response, and we will work on making sure the A/C machines are dusted better. Glad your stay went well. We hope you come back.

6/10 Okay

Amy

Stayed 2 nights in Oct 2023

10/10 Excellent

Bruce, Fort Wayne

Liked: Staff & service, property conditions & facilities
Each time I come to Conover, I stay at this location and have always had a great stay. The property manager is very professional and friendly and goes out of her way to make my stay pleasant. Thank you!
Stayed 3 nights in Oct 2023
Response from Beverly on 3 Nov 2023
Thank you Bruce, I am glad your stay went good. We hope you will come back. And thank you for the compliment.

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, the manager is the best ive met yet!
Stayed 4 nights in Oct 2023
Response from Beverly on 3 Nov 2023
Thank you for your review, we enjoy having you here and hope you come back. And thank you for the compliment.

2/10 Terrible

Anthony

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Thai

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
good place to be for your business or vacations
This is a little different in the good way from all the ordinary hotel, which I really like it, there was living room separated from the bed room. and it did has kitchen and more like apartment, clean and comfortable which never see in most hotel. That was awesome and thanks
Stayed 2 nights in Jun 2023

8/10 Good

Jean Anne

Travelled with family
Liked: Staff & service, property conditions & facilities
It was nice and convenient. I feel they need to make sure the room is cleaned better. Need to do overhead more often for dust on cieling. Also I had to kill a dozen what I call walking stick bugs but no more after check in. They need to make sure things are stocked, I had to ask for toilet paper and the coffee pot was missing.You need to work on your plug sockets. The plugs were drooping loose in the sockets. Just need a few fixes but it really did a good job meeting my needs!
Stayed 6 nights in May 2023
Response from Bev. on 2 Jun 2023
I am sorry about the things you found wrong with your room. I will bring this to my staffs attention. I am glad the over all stay was good. Thanks!

10/10 Excellent

Margaret

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean. Staff very welcoming. and helpful.
Stayed 2 nights in May 2023
Response from Bev. on 31 May 2023
Thank you! If you are in the area again , I hope we can be of help to you.

6/10 Okay

Kristine

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

LINDA, Captain Cook

Stayed 7 nights in Apr 2023
Response from Bev. on 2 Jun 2023
Thank you, I hope you enjoyed your stay. I hope if you are in the area again you will consider staying with us again. Thanks again!

8/10 Good

Caprice, Cordova

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
I would return here for sure. I only had one situation where my comforter was covered in animal hair and no one came to change it but honestly the rest of my stay and location was great for the money.
Stayed 4 nights in Nov 2022

4/10 Poor

Seng

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not clean, although they claimed it was. Dirty floor with all kinds of hairs on the bedding sheets. They tried to accommodate me by offering another room but same condition. Had no choice but to book elsewhere. The place looks nice and clean on the outside but rooms are total disappointment.
Stayed 3 nights in Nov 2022
Response from Bev. on 7 Nov 2022
Good morning, this guest used the room they took showers, they had been laying in the bed and said there was dog hair everywhere. There has never been a dog in the room. I only have a couple of rooms that pets can stay in and that is not one. When the room was looked at after they left, no animal hair was found. What I don't understand is if the room was so bad, why take showers and use the bed. I did offer them another room, he said he wanted to stay but his girlfriend was not happy with either room. The second room was also so inspected and there was one spot of dirt in the room that was missed when mopping. There would have been nothing I could have done to make the girlfriend happy. He said he wanted to stay but the girlfriend did not. Most people look at the room before they decide to use the room and then if there is something wrong I can try to fix it.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms Beverly is the Best
Brenda and I were very pleased with all aspects of our short stay in Conover /Hiclory area ! The location made it most easy to reach all the destinations we wanted to see. We will be back and share good referrals about Affordable Suites !
Stayed 2 nights in Oct 2022
Response from Bev. on 31 Oct 2022
Thank you so much, I am very happy you enjoyed your stay. If you are in the area again I hope you will consider staying with us again. Kind regards.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value - only reason for not being a 10 is sofa and mattress are worn. But will definitely stay there next time i am in the area.
Stayed 2 nights in Oct 2022
Response from Bev. on 19 Oct 2022
Thanks for your response John, glad your stay was good other than the sofa and the mattress. We hope if you are the area again you will stay with us.

6/10 Okay

Matthew

Liked: Staff & service
I liked that it had a kitchen in the room.
Stayed 15 nights in Aug 2022
Response from Bev. on 17 Sept 2022
Well I am glad you liked the kitchen, if you are ever back in this area I hope you will stay with us again.

10/10 Excellent

STAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Bev. on 11 Sept 2022
Thank you, I am glad that your stay was good. I hope that if you in town again you will let us be your place to stay.

10/10 Excellent

Jerry

Stayed 4 nights in Aug 2022

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Bev on 23 Aug 2022
This reservation was canceled.

8/10 Good

Keri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I came here for the first time and we were pleasantly surprised by how friendly everyone was to us and how quiet this place was. Definitely coming back!!
Stayed 2 nights in Jul 2022
Response from Bev. on 22 Aug 2022
Glad you enjoyed you stay, and we hope that you will come back if you are in the Conover/ Hickory area.

10/10 Excellent

Randy

Stayed 3 nights in May 2022

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities, room comfort
Beverly, the hotel manager, is so nice! She bends over backwards for us. Very quiet little hotel. They have trouble keeping good housekeeping but Bev will definitely take care of her residence.
Stayed 5 nights in May 2022
Response from Bev. on 11 Jul 2022
Nany thank you so much, I am glad you had a good stay with us. I hope to see you again soon.

8/10 Good

Edmund

Liked: Staff & service
Disliked: Cleanliness
An OK place
Very friendly and helpful manager and a fairly decent place overall, but my unit was not exactly clean. The floors were sticky, carpet stained, surfaces in the kitchen, cabinets, etc. were all sticky. There was also trash behind the furniture in the bedroom and under tables, trash under the trash bags in the trash can, behind trash cans etc. The space was obviously cleaned between guests, just not cleaned well. The towels and bedding were clean and comfortable. There was a small problem with drain flies - it seems like there was always one swooping around despite killing them as I saw them. The wifi worked well, as did the TV's and cable service, although when the neighbors changed the channel, my tv channel changed, too!
Stayed 3 nights in May 2022
Response from Bev. on 10 May 2022
I am very sorry about the issues in you room. I wish you would have told me and I would have taken care of them immediately. Again I apologize and wish I had known.

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Bev. on 25 Apr 2022
Thank you Chris, I hope you will visit as again very soon.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
This place was amazing. It was very affordable and was like renting an apartment.
Stayed 3 nights in Mar 2022
Response from Bev. on 22 Mar 2022
Thank you John we hope you will come back and stay with us again.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
small apt hotel
I liked the room's lay out...all 3 rooms (livingroom, bath,and bedroom) were separated, so if one was tired and the other wanted to watch tv, it made it easier. The livingroom shared it space with a small kitchen and table, which was nice. It also had a larger frig, coffee maker, toaster, micro, stove, 2 plates, bowls, glasses and silverware. The floor hadn't been clean, neither had the bath floors and walls. The towels need softening. Water didnt taste good. We felt safe and the building was fairly new. The price was good also.
Stayed 1 night in Feb 2022
Response from Bev. on 2 Mar 2022
Thank you for your review. I do apologize for the floors. I wish you would have let me know and I would have had that taken care of. Towels come from a laundry services, so not much I can do about softening. Yes we provide a safe place to stay and want our guest to feel safe while they are with us. Again thank you for the review. And I hope you will stay with us again. Beverly Resident Manager

2/10 Terrible

Keith

Disliked: Staff & service
Was never able to check in. Key wasnt in the lockbox
Stayed 1 night in Feb 2022
Response from Bev. on 20 Feb 2022
I am sorry you did not see the key, but your paperwork and key were placed in the box. I talked to you on the phone and I told my replacement I had spoke with you. and she did put them in the box If you had called me back I could have told you where they were. This morning when I got back I took your key and paperwork out of the box. And I wondered why you had not gotten them, but they were there. Sorry for the mix up, I wish you would have called me. Beverly Smith Manager

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2022
Response from Bev. on 23 Feb 2022
Thank you for your review, I am so sorry the bed was not good. We hope that you will come back again. Beverly

2/10 Terrible

Howard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2021
Response from Bev. on 12 Nov 2021
Mr. Perkins I am very sorry your stay with us was not what you hoped it would be. The only problem I was told about was the TV and I was working on getting it fixed. Other than that you did not say anything else was wrong. I apologized about the remote not working and was trying to take care of that. If there were other problems I wish you would have told me and I certainly would have taken care of them. Again I am sorry your stay here was not what you expected.

8/10 Good

Mitchell

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Bev. on 2 Jul 2021
Thank you, glad your stay with us was good. Let us know if we can help you again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great price. Quiet area. Seems remote but close to town. Dishes, utensils, & pans provided in kitchenette. Well lighted outside area.
Stayed 2 nights in Jun 2021
Response from Bev. on 22 Jun 2021
Thank you, we are very happy your stay with us was a good experience. We hope you visit again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2nd time staying at this location and it was better than my first. The bed was much better than the previous visit. I’ll stay again and hope I get the same room.
Stayed 3 nights in May 2021
Response from Betty on 2 Jun 2021
Thank you so much!

10/10 Excellent

Tiffanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Betty on 2 Jun 2021
Thank you so much!

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, pleasant place
It was a pleasant stay- too short
Stayed 1 night in May 2021
Response from Betty on 27 May 2021
Thank you for staying with us. Please come again.

8/10 Good

robinson

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2021
Response from Betty on 4 May 2021
Thank you!

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Find!
The accommodations were excellent- very clean and comfortable. It was also very quiet with an accommodating staff.
Stayed 1 night in May 2021
Response from Betty on 4 May 2021
Thank you for your great response and for choosing Affordable Suites. Kind regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and affordable
Stayed 5 nights in Apr 2021
Response from Betty on 3 May 2021
Thank you!

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2021
Response from Betty on 13 May 2021
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annette was great!! She replaced light bulbs in our kitchen area & attended to us personally. Great job!!
Stayed 1 night in Apr 2021
Response from Betty on 25 Apr 2021
Thank you very much. It was a pleasure having you as our guest! Please come again.

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely no problems
Stayed 3 nights in Apr 2021
Response from Betty on 19 Apr 2021
Hi Richard! Thank you for your review. Please visit us again. It was a pleasure having you as our guest.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Betty on 14 Apr 2021
Dearest Michael, Thank you so much for your wonderful review. Please come again!

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2021
Response from Betty on 14 Apr 2021
We are sorry that we didn't meet your expectations. Please call our office to discuss any issues that you had. We appreciate your feedback. Have a wonderful day!