Couples treatment room(s), body treatments, aromatherapy

Reviews of The Grove

5 out of 5
The Grove
Chandlers Cross, Watford, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 95 out of 140 reviews" "
Rating 8 - Good. 24 out of 140 reviews" "
Rating 6 - Okay. 12 out of 140 reviews" "
Rating 4 - Poor. 7 out of 140 reviews" "
Rating 2 - Terrible. 2 out of 140 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn, Greater MANCHESTER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel, surroundings, food drinks all perfect and the staff were all so lovely and extremely helpful. We really couldn't have asked for a nicer place to stay and we will be back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Deborah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here is outstanding... The staff were amazingly responsive and pre-emptive of our needs. wonderful stay
Stayed 1 night in Feb 2024

10/10 Excellent

Akihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lovely hotel but stay impacted by room problem
Hotel was decorated lovely for Christmas and the food and drink in the Bar and Glasshouse were excellent. I could see the grounds and activities would be great in spring or summer. We had a problem with our TV and lock in the room and although they very quickly sent an engineer, and then further support people, we had expected it to just be something like new batteries in the remote but turned into people in the room with us for approx an hour total so we couldn't relax and delayed getting ready for the evening meal. As we were only here for one night it impacted being able to leave the room for the spa etc. The poor guy was busy and covering on his own but perhaps if he had said what it would have taken to fix (time/disruption) we would have just said leave it. Shame we felt we didn't fully experience the facilities then.
Stayed 1 night in Dec 2023
Response from Guest Services Team on 14 Jan 2024
Dear Guest,Thank you for sharing your experience with us. We're thrilled you enjoyed the Christmas decorations and the excellent food and drink at the Glasshouse. However, we sincerely apologize for the inconvenience with the TV and lock issues, which impacted your ability to fully enjoy the facilities. We appreciate your patience and understanding. Your feedback is valuable, and we'll use it to improve our service. We hope to have the pleasure of hosting you again in the future and ensuring that your next experience with us is nothing short of exceptional.Kind regards,ChingYuGuest Services Manager

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely lovely place to stay . Food so tasty , room just idyllic (recommend junior suite) staff so attentive and happy . Stay made better with festivities for Xmas .
Stayed 1 night in Dec 2023
Response from Guest Services Team on 14 Jan 2024
Dear Emma,Thank you for your delightful feedback! We're thrilled to hear that you had an absolutely lovely stay at The Grove. It warms our hearts to know you enjoyed the tasty food, idyllic junior suite, and the attentive, happy staff. We're delighted the festive atmosphere added to your experience. We look forward to welcoming you back for more memorable moments at The Grove.Kind regards,ChingYuGuest Services Manager

10/10 Excellent

Robert

Stayed 1 night in Nov 2023
Response from Guest Services Team on 14 Jan 2024
Dear Robert,Thank you for your 10 out of 10 rating! It means a lot to us. We look forward to welcoming you back at The Grove.Kind regards,ChingYuGuest Services Manager

6/10 Okay

Jay

Liked: Cleanliness, staff & service
Overall nice trip. Stayed at the hotel many times. However this time cold tap broke on the bath and tv controller did not work. When spending £600 per night on a room you don’t expect this to happen. Both rectified relatively quickly but when staying only one night you don’t want it to take up any of the time you have. One round of drinks taken of the bill …..so ok compensation.
Stayed 1 night in Nov 2023
Response from Guest Services Team on 14 Jan 2024
Dear Jay,Thank you for your loyalty and feedback. We sincerely apologize for the inconvenience you experienced during your recent stay. We appreciate your understanding and patience as we promptly addressed the issues. Your feedback is valuable, and we have taken steps to prevent such occurrences in the future. We look forward to the opportunity to provide you with a flawless experience on your next visit.Kind regards,ChingYuGuest Services Manager

10/10 Excellent

Tsahy

Stayed 1 night in Nov 2023
Response from Guest Services Team on 14 Jan 2024
Dear Tsahy,Thank you for your 5-star rating! It means a lot to us. We look forward to welcoming you back at The Grove.Kind regards,ChingYuGuest Services Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely hotel location, excellent staff, food was unreal everything about our stay was amazing. The rooms were a bit dated other than everything was great
Stayed 1 night in Nov 2023
Response from Guest Services Team on 14 Jan 2024
Dear Guest,Thank you for your wonderful review! We're thrilled to hear you enjoyed our lovely location, excellent staff, and amazing dining experience. We appreciate your feedback on the room and will certainly consider it for future improvements. We look forward to the pleasure of welcoming you again for another fantastic stay.Best regards,ChingYuGuest Services Manager

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and facilities
Stayed 1 night in Nov 2023
Response from Guest Services Team on 14 Jan 2024
Dear Tim,Thank you for your kind words! We're delighted to hear that you enjoyed our excellent service and facilities at The Grove. We look forward to welcoming you back for another exceptional stay.Best regards,ChingYuGuest Services Manager

4/10 Poor

Danielle

Stayed 1 night in Nov 2023
Response from Guest Services Team on 14 Jan 2024
Dear Danielle,Thank you very much for taking the time to submit your rating. We were sorry to read that you felt your recent visit was not a 10 out 10 experience. If there's anything we can do to further enhance your next visit, please don't hesitate to let us know. We hope to have the pleasure of hosting you again in the future and ensuring that your next experience with us is nothing short of exceptional.Kind regards,ChingYuGuest Services Manager

10/10 Excellent

Robson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only is the level of service at the highest level, but the food on offer at the glasshouse Restaurant is totally off the scale five stars in every department
Stayed 2 nights in Nov 2023
Response from Guest Services Team on 14 Jan 2024
Dear Robson,Thank you for your 5-star rating! We're thrilled to receive your fantastic review! It's wonderful to hear that our service has met the highest level, and the dining experience at the Glasshouse Restaurant has exceeded your expectations. We can't wait to welcome you back for another exceptional visit.Best regards,ChingYuGuest Services Manager

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Services Team on 14 Jan 2024
Dear Lindsay,Thank you for your 10 out of 10 rating! It means a lot to us. We look forward to welcoming you back at The Grove. Kind regards,ChingYuGuest Services Manager

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny
The most amazing hotel - the grounds, spa and variety of restaurants can not be faulted. True quality
Stayed 1 night in Sep 2023
Response from Guest Services Team on 14 Jan 2024
Dear Tim,Thank you for your glowing review! We're delighted to hear that you found our hotel, grounds, spa, and restaurants to be faultless. Your kind words mean the world to us. We look forward to welcoming you back at The Grove for another amazing experience.Kind regards,ChingYuGuest Services Manager

8/10 Good

Amerdeep

Stayed 2 nights in Aug 2023
Response from Guest Services Team on 14 Jan 2024
Dear Amerdeep,Thank you very much for taking the time to submit your rating. We're always striving to improve and provide the best possible experience for our guests. If there are specific aspects of your stay that you feel could be enhanced to elevate your rating to a perfect 10, please don't hesitate to share your insights with us. Your feedback is invaluable in helping us make the necessary adjustments to exceed expectations.We hope to have the pleasure of hosting you again in the future and ensuring that your next experience with us is nothing short of exceptional.Kind regards,ChingYuGuest Services Manager

10/10 Excellent

Gemma

Stayed 1 night in Aug 2023
Response from Guest Services Team on 14 Jan 2024
Dear Gemma,Thank you so much for your 5* review! We really appreciate it. We look forward to welcoming you back soon!Best regards,ChingYuGuest Services Manager

8/10 Good

Joseph Alon

Stayed 1 night in Aug 2023
Response from Guest Services Manager on 14 Jan 2024
Dear Joseph,Thank you very much for taking the time to submit your rating. We're delighted to hear that you had a positive experience during your stay with us, and we genuinely appreciate your 8 out of 10 rating.We're always striving to improve and provide the best possible experience for our guests. If there are specific aspects of your stay that you feel could be enhanced to elevate your rating to a perfect 10, please don't hesitate to share your insights with us. We hope to have the pleasure of hosting you again in the future and ensuring that your next experience with us is nothing short of exceptional.Kind regards,ChingYuGuest Services Manager

10/10 Excellent

Louise

Stayed 1 night in Jul 2023
Response from Apollon Head of Guest Services on 29 Jul 2023
Dear Louise,Your 10 out 10 rating made our day! We appreciate your support and are pleased to know that you had a great time here. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to inform us. See you again soon!Warm regards, Apollon Head of Guest Services

6/10 Okay

Karl

Stayed 1 night in Jun 2023
Response from Apollon Head of Guest Services on 19 Jul 2023
Dear Karl,Thank you very much for taking the time to submit your rating.We were sorry to read that you felt your recent visit was not a 10 out 10 experience.If there's anything we can do to further enhance your next visit and earn that extra star, please don't hesitate to let us know. Thank you again for your review and we look forward to welcoming you back in the near future.Kind regards,ApollonHead of Guest Services

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cant wait to return
The hotel itself is really lovely and whilst it is clearly an expensive and upmarket place, the staff are incredibly warm and friendly - you are never made to feel like you don't belong. Beds really comfortable, spa was excellent and the outdoor pool was such a nice treat in the heatwave we are having.
Stayed 1 night in Jun 2023
Response from Apollon - Head of Guest Services on 13 Jun 2023
Dear Guest,Thank you for your kind words about your experience at The Grove. We are pleased to hear that you found our hotel lovely and appreciated the warm and friendly nature of our staff. Ensuring that our guests feel welcome and comfortable is of utmost importance to us.We are delighted that you enjoyed the comfortable beds, excellent spa facilities, and the refreshing outdoor pool, especially during the heatwave. It was our pleasure to provide you with a memorable stay.We truly appreciate your feedback and hope to have the opportunity to welcome you back for another exceptional visit.Best regards,ApollonHead of Guest ServicesThe Grove

6/10 Okay

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Apollon - Head of Guest Services on 9 Jun 2023
Dear Rebecca,Thank you for taking the time to rate your experience at our establishment. We appreciate your feedback and are always striving to provide the best possible service. If you have any specific concerns or suggestions, we would greatly appreciate hearing from you so that we can further improve.Kind regards,Apollon

10/10 Excellent

Paul

Stayed 1 night in May 2023
Response from Apollon - Head of Guest Services on 9 Jun 2023
Dear Paul,Thank you for rating your experience at The Grove as excellent. We are thrilled to hear that you had a wonderful stay with us. Your feedback is highly valued, and we appreciate your support.We look forward to welcoming you back to The Grove for another exceptional experience in the future.Kind regards,Apollon - Head of Guest Services

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Simply beautiful. Wonderful lady called Georgia on Reception was so lovely to us and gave me a fabulous upgrade as was my birthday. The walled garden is an absolute must. Skip the glasshouse… was not impressed
Stayed 1 night in Apr 2023
Response from Apollon - Head of Guest Services on 9 Jun 2023
Dear Liz,Thank you for sharing your feedback about your recent stay at The Grove. We are delighted to hear that you found our property to be simply beautiful and that Georgia from our Reception team provided you with exceptional service on your birthday. We are thrilled that you enjoyed the fabulous upgrade.We are glad to hear that you had a wonderful experience at our Walled Garden. It is indeed a special place, and we appreciate your recommendation to other guests.However, we apologize for not meeting your expectations at The Glasshouse. We take your feedback seriously, and we will review your comments to ensure that we continue to improve the dining experience for all our guests.We appreciate your kind words and are grateful for your feedback. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back to The Grove for another memorable stay.If there is anything else we can assist you with or if you have any further comments, please do not hesitate to contact us. We value your patronage and look forward to serving you again in the future.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Guest Services on 13 Jan 2023
Dear Ian,Thank you so much for taking the time to post this review.We really appreciate it and look forward to welcoming you back soon!Kind regards,Apollon

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth
Excellent service cant praise this wonderful hotel enough, staff are so wonderful and make your stay feel so comfortable, cant wait to visit again for Christmas
Stayed 1 night in Nov 2022
Response from Guest Services on 13 Jan 2023
Dear Patricia,Thank you so much for this wonderful review and your lovely words about our members of staff and the Hotel.We look forward to welcoming you back soon!Kind regards,Apollon

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what a place! From the moment you step inside, the staff, the hotel, the rooms, the service, the spa, the food, the breakfast just wow

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
amazing, a real treat
Stayed 2 nights in Oct 2022
Response from Guest Services Manager on 28 Oct 2022
Dear Marcia,Thank you so much for your 5* review!We really appreciate it.Kind regards,Apollon

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever
Love this hotel, excellent service, feels like a holiday every time we stay
Stayed 2 nights in Oct 2022
Response from Guest Services Manager on 28 Oct 2022
Dear Marcia,We really appreciate you taking the time to post this review!Thank you for your lovely words. We look forward to welcoming you back.

10/10 Excellent

G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 5-Star Hotel & Spa near Watford.
Nice two night stay for the family linked to football activities including watch Norwich City FC lose to Watford. Great food, nice spa, superb bar and the best ever breakfast buffet. This place is pure luxury and also has a golf course. Mega.
Stayed 2 nights in Oct 2022

10/10 Excellent

Chris

Stayed 1 night in Sep 2022
Response from Guest Services Manager on 15 Sept 2022
Dear Chris,Thank you so much for your lovely , 10 out 10 , review! We really appreciate it.Kind regards,Apollon

10/10 Excellent

james

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another superb visit at the grove. Absolutely top draw.
Stayed 2 nights in Aug 2022
Response from Guest Services Manager on 15 Sept 2022
Dear James,Thank you for sharing your feedback.I am really happy that you had another superb stay! We really appreciate your lovely words.We look forward to welcoming you back.Kind regards,Apollon

10/10 Excellent

Minesh

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most perfect hotel, staff and amenities to celebrate my wife’s birthday. Can’t speak highly enough of this place you most certainly get what you pay for. Thank you
Stayed 2 nights in Aug 2022
Response from Guest Services Manager on 16 Sept 2022
Dear Minesh,What a lovely review! Thank you so much for taking the time to write your feedback.I am really glad that you had an amazing time here at The Grove and chose to celebrate your special occasion here.We look forward to welcoming you back to The Grove soon.Kind regards,Apollon

10/10 Excellent

emiliano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is not from a 5 star hotel, everything else is excellent. 👍
Stayed 1 night in Aug 2022
Response from Guest Services Manager on 15 Sept 2022
Dear emiliano,Thank you for sharing your feedback.I am glad that you found every aspect of your stay to be excellent.Please contact our Guest Services Team with more details about your feedback for our rooms as we are always happy to hear the opinion of our guests.Kind regards,Apollon

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2022
Response from Guest Services Manager on 15 Sept 2022
Dear Ron, Thank you very much for your excellent review.We really appreciate it!Kind regards,Apollon

6/10 Okay

Barney

Liked: Cleanliness
Standard rooms for £700 per night. Restaurant offerings limited / we ate at the Glasshouse buffet. £56 per head for a canteen. No turndown service
Stayed 1 night in Aug 2022

4/10 Poor

Reto

Stayed 4 nights in Jul 2022
Response from Guest Services Manager on 15 Sept 2022
Dear Reto,Thank you for sharing your rating.Please contact our Guest Relations Team as we would like to know how we can improve our services.Kind regards,Apollon

4/10 Poor

alexandra

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Service was below standard and negatively impacted the trip. We had to wait 30 min for coffee and order completely wrong (the manager kindly comped our bill), but then that night our waitress didn’t write down the order, half got messed up, and kids pasta etc came 20+ minutes after we finished eating! Unacceptable. Bbq lunch was inedible; 22£ for a burger that had been sitting out easily for an hour, Rooms allocated were the farthest possible from everything - our group was two families w toddlers. Incredibly inconvenient. Price point was good but would not come back due to too many issues.
Stayed 3 nights in Jul 2022
Response from Guest Services Manager on 25 Jul 2022
Dear Alexandra, Thank you very much for taking the time to write this review. I was sorry to read that we did not meet your expectations. I am glad that you had the chance to discuss the long wait issue with one our Managers and that they removed the coffee charges. However , as I stated above, I am really sorry that your overall experience was tainted by the long wait ,the BBQ and the room allocation. I am aware that our Front of House Manager has already made contact with you , in order to discuss your feedback. Kind regards, Apollon

10/10 Excellent

Rosie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Guest Services Manager on 25 Jul 2022
Dear Rosie, Thank you very much for taking the time to post this review. We really appreciate it! Kind regards, Apollon Guest Services Manager

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in all areas extremely friendly and professional, very helpful and we felt spoiled for our whole stay. Wonderful facilities and very comfortable rooms.
Stayed 1 night in Jul 2022
Response from Guest Services Manager on 25 Jul 2022
Dear Jackie, I am so glad you had a fantastic stay and you found our level of service to be outstanding! Thank you so much. We really appreciate your lovely words. Kind regards, Apollon Guest Services Manager

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been a few times. This time not so good. Room rate at 450 night for what reception called a basic room. Down a really long characterless corridor Long walks to room. Window onto car park. Shower in bath very basic / old style no attachments Clean functional but not for couples really geared for conferences and large weddings. Even lost the massage chairs Night staff nice and helpful.
Stayed 1 night in Jun 2022
Response from Guest Services Manager on 25 Jul 2022
Dear Alan, Thank you for your review of your recent stay at The Grove. I was sorry to read you were not impressed with our hotel decor in the corridors, which we acknowledge is not to everyone's taste, nevertheless all guest feedback is important to us and please be assured your comments have been noted. I was also sorry to read that you did not like our Classic Rooms and that you lost the massage chairs. I hope that you were able to discuss your dissatisfaction with one of our Guest Service Managers on the day in question, as they would have endeavored to set this right and to your satisfaction. Thank you again for sharing your review and we hope to have the pleasure of welcoming you back to The Grove in the not too distant future. Kind regards, Apollon Guest Services Manager

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Fantastic hotel with beautiful views and amenities. We went for the Jubilee weekend and there were great activities for kids. Staff is super friendly and breakfast was amazing! We will come back for sure.
Stayed 2 nights in Jun 2022
Response from Guest Services Manager on 25 Jul 2022
Dear Maria, Thank you very much for your lovely review. I am so glad you had an amazing experience here at the Grove and that you found our grounds to be fantastic , our staff to be friendly and the breakfast outstanding. Please be assured that your feedback will be forwarded to all the departments! Thank you again and we look forward to welcoming you back to our Hotel. Kind regards, Apollon

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Guest Services on 16 Feb 2022
Dear Simon , Thank you very much for your review! Kind regards, Apollon Guest Services Manager

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Guest Services on 16 Feb 2022
Dear Dylan, We really appreciate your 10/10 review! Many thanks! Kind regards, Apollon Guest Services Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Alex, a gentleman receptionist was accommodating and very helpful. We arrived late on a very rainy evening, he arranged a morning newspaper and a late check out. We enjoyed the lovely spa facilities and great buffet at the Garden House restaurant. Our room was warm, quiet and the bed was comfortable.
Stayed 1 night in Oct 2021
Response from Guest Services on 19 Feb 2022
Thank you so much for your Amazing review! We are excited to share your wonderful feedback with our Colleague, Alex and the rest of the staff at the Spa and the Glasshouse! Thank you again for sharing your review and we hope to have the pleasure of welcoming you back to The Grove in the not too distant future. Kind regards, Apollon Guest Services Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beautiful Grove hotel, highly recommended
We had the most amazing visit to the Grove and were looked after so well from the moment we got there to the time we left. Such a beautiful hotel in stunning grounds. Would definitely recommend and would love to return some day. Thank you
Stayed 2 nights in Aug 2021
Response from Guest Services on 16 Feb 2022
Dear John , Thank you so much for your amazing review! We are loving your pictures! Thank you again for sharing your review and we hope to have the pleasure of welcoming you back to The Grove in the not too distant future. Kind regards, Apollon Guest Services Manager

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEAUTIFUL GROUNDS
AMAZING STAY AT THE GROVE DOORMAN EXCELLENT SERVICE FROM ALL EXCELLENT
Stayed 1 night in Jul 2021
Response from Guest Services on 16 Feb 2022
Dear Lee, Thank you so much for your lovely words. I will personally forward your comment to our Concierge team! Kind regards, Apollon Guest Services Manager

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Guest Services on 16 Feb 2022
Dear Matthew, Thank you very much for your review! Kind regards, Apollon Guest Services Manager

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliss at the Grove
Perfect stay. The service was tip top, the bedrooms and facilities first class and the Indian restaurant was fabulous. The weather was beautiful and it was the nicest pool I’ve ever been in, it was so warm and the lunch around the pool was the highest quality and lots of choice. I didn’t feel I was in Watford it was like an oasis.
Stayed 1 night in Jun 2021
Response from Guest Services on 16 Feb 2022
Dear Joanne, What an amazing review! Love it! Thank you so much for your lovely words! Kind regards, Apollon Guest Services Manager

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tailor made
What a wonderful trip. Last before we are expecting a baby. I’d told them that and they tailored everything to suit our needs. Superb service and beautiful hotel/ surroundings
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard room nice but a bit basic for this class if hotel. No mirror in bedroom? Nothing wrong and main areas of hotel are just stunning.
Stayed 1 night in Sep 2020