Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
90% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from R

Still a very good hotel.

Posted 01-Sep-2015
Hotel matched what we expected. Bedrooms are fine and service at 5he bar was very good.
2 out of 5
by A verified traveller

Posted 01-Aug-2015
Not like the hotel look from outside and rooms r not good
3 out of 5
Recommended
for Everyone
by A verified traveller from Norfolk

Convenient to Stanmore Hospital

Posted 14-Jun-2015
Pros: Being convenient to Stanmore Hospital.
Cons: Cleaniness
Good sized room disappointed with bathroom the shower curtain smelled of mould and was one of the ones that sucked into the bath when you had a shower , mostly had baths because of this, there was also mould around the bath and tiles. We never had any milk left in our room .
4 out of 5
Recommended
for Personal Event
by Clare from Coventry

Chilled rest

Posted 01-Jun-2015 on Hotels
Very enjoyable just other guests being noicey during early hours of the morning
3 out of 5
Recommended
for Families
by A verified traveller

room condition

Posted 31-May-2015 on Hotels
room too hot
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 31-May-2015 on Hotels
3 out of 5
Recommended
for Couples
by A verified traveller

Convenient but outdated

Posted 30-May-2015 on Hotels
Nice area and handy location. Hotel and deco severely outdated though.
3 out of 5
Recommended
for Getaway With Friends
by harry from Invergordon

Poor Service lets hotel down.

Posted 28-May-2015 on Hotels
Two things were asked for and both never happened. TV volume not working, requested maintenance fix it. Never turned up in the 2 days there and also asked for a wake up call that never came.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice enough

Posted 28-May-2015
Room was clean and comfortable, however walls are very thin and every noise could be heard. Close to Harry Potter world which was the reason for our visit. Let down by spa area as a little dirty and steam room wasn't working. Good but could be better.
4 out of 5
Recommended
for Personal Event
by John from Middlesbrough

Good at right price

Posted 27-May-2015 on Hotels
One night stay. Arrived late. Check in slow. Room good,but c some things a bit tired (eg carpets) and could be replaced.