Ratings based on 298 Verified Reviews

3.2 out of 5
53% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller from Planet Vinus

Magnificent illusion in images, art of deception.

Posted 10-Dec-2016
Pros: Nothing much
Cons: Build a new hotel.
Magnificent illusion in images, art of deception. truly deceptive, arrogant stuff. Very old.
2out of 5
by A verified traveller

Good lactation but very dated rooms.

Posted 10-Dec-2016
Rooms in desperate need of a refurb. First impressions of reception good but room old, tired and smelt stale. Smell can only be described as a cross between old socks and a laundry basket ! Carpet worn and dubious stains aplenty. Bed comfortable and swimming pool excellent. Breakfast was good with a good choice at the buffet. Reception staff on arrival were very friendly, welcoming and informative. On check out in the morning, disinterested and abrupt which is not a good impression to take with you on leaving.
1out of 5
by A verified traveller

Posted 05-Dec-2016
The hotel was outdated and the room was dirty. The bathroom had mould on the tiles and the whole room smelt of smoke. No way is this a four star hotel.
3out of 5
by A verified traveller

Posted 28-Nov-2016
Could do without noisy staff in the middle of the night!
2out of 5
Recommended
for Families
by A verified traveller

Posted 28-Nov-2016
Pros: Staff were great.
Cons: cleanliness rooms need updating, bathrooms need refurb.
Location: Good location not familiar with the area, but was close to watford general hospital which is what I needed.
Dirty room, carpets stained badly, walls marked, bathroom dirty, toilet stinking looks like it had never been cleaned, grout and tiles black and generally dirty In need of a good bleach and scrub, plug fitting in bath rusty and broke, bath not draining blocked, cracked tiles. Really disappointed with hotel considering It is supposed o be 4*, more like a 2* No excuse for cleanliness ???? On the up side staff were more than helpful. Thank you Raj on reception.
1out of 5
by A verified traveller from Tel Aviv

Posted 28-Nov-2016
Asked 80£ more from the price booked .. I asked my price , they told at the the resepsiton "take it or leave it " at midnight!!! F**k crazy!
3out of 5
by A verified traveller from capo

Ok hotel

Posted 24-Nov-2016
If you want a cheap hotel this is a good place to go though the £11 breakfast is a bit steep. My only real negatives about my stay was the mattress was terrible like the worst ive ever slept on woke up with a back ache. The shower was also very noisey sounded like a plane taking off. Other than that cant complain decent stay.
5out of 5
Recommended
for Everyone
by A verified traveller

Clean and Friendly

Posted 17-Nov-2016
Overall this hotel is very clean, great helpful staff, facilities including swimming pool and gym... We were upgraded to the Priviledge Rooms - They are more cosy but showers are small.
2out of 5
by A verified traveller

Posted 17-Nov-2016
Hotel is tired and in need of makeover. Noisy at night. Paper thin walls and the most uncomfortable mattress I have ever experienced.
3out of 5
by A verified traveller from kent

Good but not 4*

Posted 14-Nov-2016
Pros: The staff were friendly
Cons: There was a lot of noise from outside, we could here people talking. Definitely need to work on either sound proofing or triple glazing windows.
Me and the Mrs spent 2 nights at this hotel. Overall it was a nice hotel but I would say it's not quite a 4* hotel. A lot of noise from outside which we heard from the room so need to sound proof I think.