Ratings based on 220 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
60% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Stayed for business

Posted 23-Jul-2016
Pros: Trip advisor
Cons: Condition of rooms, mine was quite tired and not cheap.
Location: A41 has good links to London. Watford is a large town close by with lots of shopping and restaurants.
Had to cut my business trip short, so only stayed one night. Room was non-smoking but had ingrained smell of smoke and also sweat. The smell became even stronger after a few hours with the windows closed, so not pleasant at all. Shower was good and parking is free with plenty of spaces. Staff were excellent in sorting out my booking and cutting it short.
4out of 5
by A verified traveller

A very pleasant stay

Posted 15-Jul-2016
We had a very pleasant stay with our 10 year old daughter. The location suited us perfectly for our visits to Warner Brothers studio, London and visiting family. We used the pool which was very nice. I would definitely look to stay again.
Comment from Hotel Management
18-Jul-2016 by Allan, Hotel Management
Good afternoon Anonymous Person Thank you for posting your review after you and your family stayed with us, it was a pleasure to have you stay at the hotel. It was great to see you used all of the facilities while you are with us so that you could really enjoy your stay, pop back again soon. Regards Allan
2out of 5
by A verified traveller from northern ireland

Well located hotel, but poor quality.

Posted 03-Jun-2016
Slow check in. Poor staff engagement. Clean room, but tired decor. Only 1 plug socket available in addition to the tv. No thought for customer - as Windows left open all day , my check in time was 8pm so room was freezing. Even with windows closed , there was a draft. Noisy room, as located near gym, and window beside the 5 a side football pitch the constant kicking of the ball and shouting from the players was disruptive. Would not recommend this hotel.
4out of 5
by A verified traveller from lancs

Good leisure facilities

Posted 23-May-2016
Pros: Pool area
Cons: Bathroom layout
Location: Location ok
Stayed here for 2 nights whilst going to cup final.Check in easy and efficient,room quiet,clean and good.Only grouses would be no bedside table/cabinet in rooms to have a drink in bed,unusual bathroom layout and facilities;no bathroom door! Breakfast very good,leisure centre excellent.
Comment from Hotel Management
24-May-2016 by Allan , Hotel Management
Good morning Neil Thank you for taking the time and trouble to write your review after your recent visit to us. Thank you for posting your positive comments regarding the hotel and it was great to see you were staying with us while visiting for the football, i trust your team had the right result ! Please feel free to drop us a line next time you are in the area and we will provide you with another great experience Regards Allan
4out of 5
by A verified traveller from Croydon

Functional hotel, did the job

Posted 17-May-2016
A functional hotel, that did what was required. Staff very friendly, breakfast good, family room spacious and fairly well equipped. Pool and facilities decent too. A few bits around the edges could do with a tidy up, missing panels on cupboards, a wardrobe with a door would have been better than an mdf unit etc. But generally happy.
Comment from Hotel Management
24-May-2016 by Allan , Hotel Management
Good morning Alison Thank you for your review after your recent stay with us, it was great to here that you enjoyed your visit and you found the team to be a friendly bunch ! We are going through a process of refurbishment at the hotel and will be sure to pick up the points you have detailed. Hope to see you again soon Allan & The Team
1out of 5
by A verified traveller

Poor quality and variable service

Posted 17-Apr-2016 on Hotels
Food-rotten lettuce leaves, dying fly crawling out of another salad and extreme vomiting after another meal. Staff- a couple of rare, helpful and frendly staff let down by some rude, slow colleagues. Cleanliness- old stains on bedsheets, had to chase housekeeping to have my room cleaned, mouse sighted in another room.
2out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Apr-2016 on Hotels
5out of 5
by Jake from Cornwall

Posted 13-Apr-2016 on Hotels
Noisy in the early Am hours woke me up
4out of 5
by John

This traveller left a rating score only Posted 10-Apr-2016 on Hotels
3out of 5
by A verified traveller

Posted 10-Apr-2016 on Hotels
Lack of attention to detail in bedrooms dust and dirt in corners of room. No milk jug for milk at breakfast had to use cups.