Exterior

Reviews of Leonardo Hotel London Watford - Formerly Jurys Inn

4 out of 5
Leonardo Hotel London Watford - Formerly Jurys Inn
31-35 Clarendon Road, Watford, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1001 reviews" "
Rating 8 - Good. 318 out of 1001 reviews" "
Rating 6 - Okay. 70 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Room was not small as some rooms in other hotels in London. Staff was excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Adekunle, Henderson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe
Stayed 1 night in Mar 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, no complaints.
Stayed 2 nights in Mar 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, really quiet, comfy beds and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Ariel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The rooms were nice and clean. The ac didn’t adjust much so it was hotter than we prefer but overall the stay was good.
Stayed 3 nights in Mar 2024

10/10 Excellent

Angie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. All clean and nice, staff helpful and kind. Thank you!
Stayed 2 nights in Feb 2024

10/10 Excellent

fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael, mount pleasant

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Maeva

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Shaun, surfside beach

Liked: Cleanliness, staff & service
Parking is an issue
Stayed 2 nights in Jan 2024

10/10 Excellent

Zohra

Stayed 2 nights in Dec 2023

2/10 Terrible

Amar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet did not flush, doors were banging all night with wind making lots of noise. Was also locked in the stairwell for 25 mins as the key would not work to let me in or out
Stayed 1 night in Dec 2023

8/10 Good

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely. Clean and comfortable room. We will continue to stay here when we are visiting the area.
Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location (assuming you want the shopping centre or football ground) and fantastic property for the price. Hotel itself was great and parking for 24 hours was £4.
Stayed 1 night in Dec 2023

8/10 Good

Ari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really great experience at the Leonardo Hotel, I would highly recommend for a short stay.

6/10 Okay

Kogila

Travelled with family
Disliked: Amenities
You could improve better service
Stayed 4 nights in Dec 2023

10/10 Excellent

Mr Amerdeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect for our Harry Potter Studio Tour. The hotel is situation near Watford Junction which has a free shuttle bus to the studios. Hotel amenities are excellent and the room was perfect for my family of 3. Highly recommend this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

TANMAYKUMAR

Stayed 2 nights in Dec 2023

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the hotel, the breakfast was ok but a bit pricey for what it was. The hotel was lovely and clean and smelled amazing. Very good place to stay forWB studios.
Stayed 1 night in Dec 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic worth the stay
Stayed 1 night in Dec 2023

10/10 Excellent

ashleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Sherie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Barry

Stayed 1 night in Dec 2023

6/10 Okay

John

Cold and with an adjoining room
Room was cold despite an additional space heater placed in the room. Room had an adjoining door and the guest in the adjoining room had a bad cough which was not pleasant and could be heard clearly. No soundproofing through the door.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Cheryl

Stayed 1 night in Dec 2023

10/10 Excellent

Kennedy

Stayed 1 night in Dec 2023

8/10 Good

David

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Not bad but can do better
Lack of attention to some important details, like leaving a leaflet in the bedrooom to say we can hang towels so they dont get replaced for ecological reasons, yet they get replaced even if you hang them, some hair left in bath thub, air conditioning reset to the temperature the cleaner found conformtable (24 while i set at 18). Breakfast staff over-run when there is a lot of clients. Overall not bad but can definitely do better since it is supposed to be a 4*.
Stayed 4 nights in Nov 2023

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

ASHISH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

asha

Stayed 1 night in Nov 2023

8/10 Good

Elder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Dinarte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Edward

Stayed 1 night in Oct 2023

4/10 Poor

Julia

Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it very much
Stayed 1 night in Oct 2023

8/10 Good

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023

8/10 Good

xingui

Stayed 2 nights in Oct 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Staff very friendly and great. Hotel in great location for Harry Potter attraction and London.
Stayed 2 nights in Sep 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and staff are polite and friendly
Stayed 2 nights in Sep 2023

8/10 Good

Carlo

Stayed 1 night in Sep 2023

10/10 Excellent

Bethany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Charlotte

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stay at Leonardo
Hotel itself was very nice, however construction work happening in the neighbouring buildings which disturbed our quiet mornings. Staff seemed to be in short supply and were quite unhelpful when it came to dinner service on our first night. They had assumed we were waiting for the buffet and told us to wait, rather than asking if we were ordering off the menu. Once we had ordered, there was over a 45 minute wait for our food to arrive. We had taken our remaining food back to our hotel room to finish off, and had placed the "please clean ny room" sign on our door whilst we were out the next day. Upon our return, the beds had been made but the leftover food and our empty glasses had been ignored. Other than the disappointing dinner service, and the room clean, our stay was overall quite nice.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lorraine

Travelled with family
Liked: Property conditions & facilities, room comfort
Hotel was lovely, rooms cozy. Didn’t rate the breakfast
Stayed 3 nights in Sep 2023