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The area round the property has had some demolition work. It is boarded up and looks a mess. Obviously not the hotels fault but it was like this 2 years ago when we visited
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.Best Regards,
8/10 Good
Catherine
25 Feb 2024
Liked: Staff & service
Catherine
Stayed 2 nights in Feb 2024
Response from Hossain on 27 Feb 2024
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.Best Regards,
6/10 Okay
maxine
Travelled with family
24 Feb 2024
Liked: Cleanliness
When we first arrived we could not fault the place.. but we went for dinner on the last night at the hotel restaurant and waited over an hour for food then when it came it was cold and items were missing,was told didnt have certain items on that night yet saw another customer with the item. Then ordered desert and waited another 40 mins for the desert to arrive. With an autistic child and it being her birthday was really dissapointing.
The room was really cold and no clear instructions on how to turn the heating up,only the air con instructions. The extra guest bed was very uncomfortable and hard.
Dissapointing overall.
maxine
Stayed 2 nights in Feb 2024
Response from Hossain on 27 Feb 2024
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.Best Regards,
Close Watford junction easy travel to London, hotel clean however tissue paper used left under bathroom sink
Swaran
Stayed 1 night in Feb 2024
Response from Hossain on 5 Feb 2024
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
8/10 Good
Nicola
27 Jan 2024
Liked: Cleanliness, staff & service
Nicola
Stayed 2 nights in Jan 2024
Response from Hossain on 31 Jan 2024
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
6/10 Okay
JAMES
Travelled with family
23 Jan 2024
Liked: Cleanliness, staff & service
Clean and modern hotel. Staff friendly. Bed was pretty uncomfortable and breakfast was awful. I’m a bit of a coffee snob, but the coffee was particularly gross.
JAMES
Stayed 1 night in Jan 2024
Response from Hossain on 24 Jan 2024
Dear Guest, Thank you for taking the time to share your feedback. We hope that you will consider giving us another opportunity in the future. Best Regards,
Dear Guest,Thank you for staying with Holliday Inn Express (London Watford Junction). We're glad you enjoyed your stay! We wish to host you again next time.Best Regards,
Dear Guest,Thank you for taking the time to share your feedback. We hope that you will consider giving us another opportunity in the future. Best Regards,
10/10 Excellent
CHUN KWAN
27 Dec 2023
CHUN KWAN
Stayed 1 night in Dec 2023
Response from Hossain on 15 Jan 2024
Dear Guest,Thank you for staying with Holliday Inn Express (London Watford Junction). We're glad you enjoyed your stay! We wish to host you again next time.Best Regards,
8/10 Good
Casey
26 Dec 2023
Casey
Stayed 1 night in Dec 2023
Response from Hossain on 17 Jan 2024
Dear Guest, Thank you for taking the time to give us your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Just an easy location from town centre, train station to London and restaurants
Edward
Stayed 1 night in Dec 2023
Response from Hossain on 15 Jan 2024
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
10/10 Excellent
Nikesh
22 Dec 2023
Nikesh
Stayed 2 nights in Oct 2023
Response from Hossain on 15 Jan 2024
Dear Guest,Thank you for staying with Holliday Inn Express (London Watford Junction). We're glad you enjoyed your stay! We wish to host you again next time.
10/10 Excellent
Beverley
22 Dec 2023
Beverley
Stayed 1 night in Dec 2023
Response from Hossain on 17 Jan 2024
Dear Guest, Thank you for the feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Everything was pretty ok for this hotel, from the rooms, to beds, toilets, breakfast, parking, location, etc. No major complaints.
Wee Yeow
Stayed 1 night in Dec 2023
Response from Hossain on 15 Jan 2024
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.Kind Regards,
10/10 Excellent
Jennifer
Travelled with family
20 Dec 2023
Liked: Amenities
Jennifer
Stayed 2 nights in Dec 2023
Response from Hossain on 17 Jan 2024
Dear Guest, Thank you for the score. We hope to welcome you back to our hotel very soon! Sincerely,
Good, just outside ulez zone
£7 for car park/day
Trains 5 min walk (Zone 7 to Zone 1 will be a bit expensive, around £19)
Felipe
Stayed 1 night in Dec 2023
Response from Hossain on 15 Jan 2024
Thank you for taking the time to share your experience about your stay at our hotel. We sincerely appreciate your feedback.Kind Regards,
2/10 Terrible
Hannah
19 Dec 2023
Hannah
Stayed 1 night in Dec 2023
Response from Hossain on 17 Jan 2024
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We hope that you will consider giving us another opportunity in the future. Best Regards,
Dear Guest,Thank you for staying with Holliday Inn Express (London Watford Junction). We're glad you enjoyed your stay! We wish to host you again next time.Best Regards,
The hotel was clean, the staff were friendly, the room was comfortable and had everything we needed for a short stay. It was definitely value for money. The only thing that caught my attention was there was no vegetarian options for the cooked breakfast apart from scambled eggs and beans. I expected mushrooms and/or vegetarian/vegan sausages and bacon.
Sonia
Stayed 1 night in Dec 2023
Response from Hossain on 15 Jan 2024
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Our room was located on the 7th floor and there were 2 lifts - 1 was broken and the other very temperamental so we had to walk with our luggage up 7 flights of stairs - we mentioned the lift a staff member who barely even spoke back. The room was okay but the bed was terrible, it was like a bouncy castle and it sloped towards the middle which made sleeping terrible. The breakfast staff were lovely.
Ami
Stayed 1 night in Nov 2023
Response from Hossain on 15 Jan 2024
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We hope that you will consider giving us another opportunity in the future. Best Regards,
Good price and convenient location, however mattresses dip into the middle and the pillows were lumpiest I’ve ever experienced leading to a terrible night’s sleep.
Josh
Stayed 1 night in Nov 2023
Response from Hossain on 17 Jan 2024
Dear Guest, Thank you for taking the time to share your feedback. We hope that you will consider giving us another opportunity in the future. Sincerely,
It’s was fine for one night to stop after Harry Potter studios. But no hot food Sunday nights and the fittings were falling off the walls/ doors. Modern decor. Nice staff. Limited breakfast.
Jenni
Stayed 1 night in Nov 2023
Response from Hossain on 15 Jan 2024
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.Bes Regards,
It was excellent. We did the Harry Potter tour and the location of this hotel is just perfect. I would say couple of blocks away from the Watford Junction Station which makes it easy to come by train and also to take the Tour bus. The room is small, compared to what we are used in Canada, but it works very perfect. The breakfast is really good.
Nidia
Stayed 1 night in Nov 2023
Response from Derek on 23 Nov 2023
Dear Sir/Madam Nidia,Thank you for taking the time to give this wonderful review. We're glad to hear that you had a great stay with us especially with our location. Looking forward to seeing you at your next visit.Best regards,
10/10 Excellent
Heather
6 Nov 2023
Heather
Stayed 2 nights in Nov 2023
Response from Hossain on 17 Jan 2024
Dear Guest,Thank you for taking the time to leave your score. We sincerely appreciate it.Best Regards,
Took my young grandson and adult granddaughter to HP studios. This hotel was perfectly situated for the stay - close to the venue, to shops and to lovely places to eat. Room large enough for all 3 of us. The 3rd bed was double sized. Room was clean, well stocked and the complimentary toiletries were good quality. All the staff were really friendly and helpful. Food at breakfast offered a wealth of choices. We ate there one evening too and the food was well cooked and reasonably priced.
Our one minor issue was the heat. We found that the dining area and our room were really hot and we unfortunately stayed when there was a powerful storm so we were worried about opening the window. Otherwise, it was perfect and we would stay again.
Julie
Stayed 2 nights in Nov 2023
Response from Derek on 23 Nov 2023
Dear Ms Mannion,Thank you for this wonderful review and choosing to stay with us during your trip to Watford. We're overly delighted to hear that you had a perfect stay with us. Please accept our apologies for the inconvenience encountered with the heat issue. Should you encounter any problems with your stay with us in the near future, please notify the reception so that we may help resolve any issues you're experiencing. Looking forward to seeing you at your next visit.Best regards,
our stay was amazing!the staff are so helpful and friendly and understanding,we parked our car and headed to London the hotel was so close to the train station we didn't need to worry about transport and a short distance from watford centre with a great shopping centre too
joanna
Stayed 1 night in Nov 2023
Response from Derek on 23 Nov 2023
Dear Ms Dovaston,Thank you for this wonderful review and your kind remarks about our staffs. We're glad to know that you had a great stay with us. Looking forward to welcoming you as our guest again in the near future.Best regards,
The front desk staff was amazing. Always willing to stop what they are doing to help you out.
Miguel
Stayed 3 nights in Oct 2023
Response from Derek on 23 Nov 2023
Dear Mr Marquez,Thank you for this wonderful review and your kind remarks about our staffs. We're really glad to hear that you had a great stay with us. Looking forward to seeing you at your next visit.Best regards,
The staff really make this hotel. They are all so friendly and will go out of their way to make your stay!
Our family room was nice and spacious and everything was spotlessly clean. The shower door was a bit stiff to close but the shower itself was powerful and hot!
The hotel is perfectly placed for Watford Junction Station and the overground takes about 45 mins to Euston.
Ria
Stayed 2 nights in Sep 2023
Response from Derek on 23 Nov 2023
Dear Sir/Madam Ria,Thank you for this fantastic ratings and your kind words about our staffs We're glad that you enjoyed our rooms being spacious and clean. Thank you also for your kind recommendation about our location. Looking forward to welcoming you as our guest again in the near future.Best regards,
First time at this location. It is literally next to the trainline and my room overlooked the tracks. Overnight noise not an issue. I was disappointed to find the double room booked was actually two singles as the hotel was fully booked. Evening meal selection limited but food cooked to order and acceptable. Breakfast excellent.
Alan
Stayed 1 night in Sep 2023
Response from Derek on 21 Sept 2023
Dear Alan,Thank you so much for this wonderful review despite some inconveniences encountered which we truly apologize. We're overly delighted to hear that your enjoyed the location of our hotel, breakfast and your stay experience satisfactory. Please allow us to take better care of you at your next visit which will hopefully be soon.Best regards, DEREK,Night Supervisor,Holiday Inn Express London Watford Junction.