Ratings based on 679 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Great family accommodation, well located, near HP.

Posted 20-Oct-2016
Pros: See above.
Cons: Parking very tight spaces, some parts of car park in darkness.
Location: Harry Potter, top golf, Watford for shopping and eating out all nearby.
Very clean , housekeeping excellent, nice meals, Yvonne in breakfast room a great host.
3out of 5
by A verified traveller from london

Nice breakfast. Check in staff were rude

Posted 03-Oct-2016
Rude check in staff. Not a great first impression, left me annoyed and frustrated as I was going to my king room. One staff member had told me the room needed to pay for. 5 mins later after showing my confirmation email another member said it's fine. Very inconsistent.
4out of 5
by A verified traveller

Gutes Hotel in Nähe der Stadt

Posted 19-Sep-2016
Pros: Die Freundlichkeit und das Zuvorkommen war außergewöhnlich gut. Echter Service.
Location: Stadt Watford, Warners Bros. Harry Potter
Das Hotel war unsere Ausgangsbasis zu Warner Bros. Tour Harry Potter .ca. 15min mit dem Auto entfernt. Sehr gutes Frühstücksbuffet und freundliche Kellner. Flure in die Jahre gekommen aber die Zimmer groß und sauber incl. Tee, Kaffee, Wasser kostenlos. Service war hervorragend. Mein 11 jähriger Sohn hatte Geburtstag und freute sich über den geschmückten Frühstückstisch, Ballons und Konfetti auf dem Zimmer und die Krönung war als die Kellner mit einem Tortenstück brennenden Kerzen vor dem Tisch In Reih und Glied Happy Birthday sangen. Wie im Film (und auch so gut). Vielen Dank an dieser Stelle noch einmal.
1out of 5
by A verified traveller


Posted 04-Sep-2016
My son and me kept awake until 2am not acceptable so our next day's experience was ruined because of this as all he wanted to do was sleep , the room air conditioning was a desk top fan switched on , absolutely ridiculous , will not be going near a Hilton again thought they would be better .
4out of 5
by A verified traveller from Leicester

Nice hotel close to Motorway

Posted 23-Aug-2016
Stayed for a night and it was very comfortable. Nice BF spread as well
3out of 5
by A verified traveller

Posted 25-Jul-2016
I would expect more from hilton. This time as 3 star hotel. No room conditioner. Very basic furniture small double bed. Corridors looked more presentable then my room.
3out of 5
by A verified traveller

Posted 19-Jul-2016 on Hotels
No Airconditioning in the room or the conference room
3out of 5
by Stephen from Harrow

Was ok nothing great don't look like a Hilton

Posted 18-Jul-2016 on Hotels
Room was hot no air conditioning, not the greatest hotel I stayed in like a 60s hotel done up best way to describe it
1out of 5
by Jayshree from UK

Avoid end of school year

Posted 16-Jul-2016 on Hotels
School end of year party, student drunk and noisy. Smoking marijuana outside your room Informed staff on front desk but unable to resolve issue
3out of 5
by Oliver from Sleaford

try somewhere else

Posted 09-Jul-2016 on Hotels
Reception forgot to book our taxi, the swimming pool has been removed, our king delux room was next door to the main bin area with a nasty lingering smell and early morning noise.