Ratings based on 634 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Nice hotel close to Top Golf

Posted 19-May-2016
Pros: Room size, cleanliness, location
Location: Top Golf
This was a very convenient location for my friends and I to stay whilst having a party at Top Golf, the hotel was nice, clean and the rooms were spacious and had all the amenities we required.
3 out of 5
by A verified traveller from UK

Is this a Hilton Hotel

Posted 19-Apr-2016
Considering its part of the "Hilton" chain, and it's gone through renovation, we weren't too impressed with the room (it was a junior suite). It was pretty cramped for a family of 4. The bathroom was too small and felt a bit dirty, there wasn't even a working vent for the steam to clear.
4 out of 5
by A verified traveller

Posted 06-Apr-2016
Cons: turn down the heating - too hot
Good breakfast - lots of choice. Room quite far from main part of the hotel. Wi-Fi information unclear
3 out of 5
by Stephanie from Runcorn

Standard stay

Posted 24-Feb-2016 on Hotels
Hotel was standard Breakfast was really good an breakfast service Hotel could be cleaner externally and modernised internally
4 out of 5
by Tony from Chafford Hundred, Essex.

Getting better

Posted 24-Feb-2016 on Hotels
This hotel has improved since we last stayed there. Service in the bar needs serious improvement and we felt sorry for the one lone waitress at dinner, however the food was good and the service good natured. Our room had been recently refurbished and was much nicer than the tired one we had in our last stay. Hotel is perhaps a 3.75/4.00 star so moving in the right direction.
4 out of 5
by A verified traveller

convenient with enough parking

Posted 10-Feb-2016
Pros: best thing is the breakfast
Cons: putting me nearer to the lift - have really earned my breakfast when I get there!!!
Location: n/a
the lady in charge of the breakfast is a real treasure
4 out of 5
by Samantha from liverpool

Clean and cosy. Great Breakfast.

Posted 02-Feb-2016 on Hotels
Lovely hotel, clean and spacious room. The on downside is that our room had a view of a brick wall, and there was an event with loud music going on till 1am. If we had returned to the hotel early and wanted to sleep I would have been very dissapointed but it just turns out we were out till 12.30. The breakfast was amazing.
4 out of 5
by A verified traveller

Posted 01-Feb-2016 on Hotels
Ask for an alarm call at 6am. We had a hospital appointment at Mount Vernon at 8am. This did not happen!
2 out of 5
by mark from Preston

Ok

Posted 01-Feb-2016 on Hotels
Overall a great location however i arrived late at night and the room service food wasn't great. Also my room was very noisy due to a faulty window or poor double glazing.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Jan-2016 on Hotels