Ratings based on 695 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Fantastic hotel

Posted 13-Nov-2016
Pros: The breakfast
Location: We visited the warner bros studio
Lovely hotel to stay at, the staff were very welcoming and helpful. The breakfast was amazing!!
4out of 5
by A verified traveller from Leeds

Nice hotel let down by a soul-less bar restaurant

Posted 09-Nov-2016
Its a Hilton, so its going to be a nice hotel with decent facilities. goes without saying. There's a new gym apparently. However where it misses the boat totally is in the bar and restaurant area where us travelling folk like to spend our business expenses. Its got BT Sports on, which is a real bonus however its large TV is right next to the restaurant so you can't really have the sound on. Not as though you could hear it over the mood killing panpipe elevator drone coming out of the speakers. Speaking of restaurant, its the same menu as the bar which is a bit pointless. With a bit of thought, change of layout and investment you could do wonders in there and make it the place to be like other chain's have done and most importantly, give it some atmosphere. It was like a funeral home in their on a Thursday evening! Breakfast was nice...
4out of 5
by A verified traveller from york england

Fantastic

Posted 31-Oct-2016
Location: Reasonable location train station not too far away
Fantastic hotel good sized room really comfy bed very friendly staff
4out of 5
by A verified traveller from West Sussex

staff are really helpful!

Posted 23-Oct-2016
Pros: the staff were very helpful and friendly, the room was clean and simple, and the buffet breakfast was great. nice little mini shop also at reception which was helpful.
Cons: the shower has zero pressure behind it and you can't actually plug anything into the plugs by the desk due to their positioning. even the hair dryer provided doesn't fit the plug socket provided for it!
Location: bit in the middle of no where but the hotel has all you need for an over night stop.
5out of 5
by A verified traveller

Great family accommodation, well located, near HP.

Posted 20-Oct-2016
Pros: See above.
Cons: Parking very tight spaces, some parts of car park in darkness.
Location: Harry Potter, top golf, Watford for shopping and eating out all nearby.
Very clean , housekeeping excellent, nice meals, Yvonne in breakfast room a great host.
3out of 5
by A verified traveller from london

Nice breakfast. Check in staff were rude

Posted 03-Oct-2016
Rude check in staff. Not a great first impression, left me annoyed and frustrated as I was going to my king room. One staff member had told me the room needed to pay for. 5 mins later after showing my confirmation email another member said it's fine. Very inconsistent.
4out of 5
by A verified traveller

Gutes Hotel in Nähe der Stadt

Posted 19-Sep-2016
Pros: Die Freundlichkeit und das Zuvorkommen war außergewöhnlich gut. Echter Service.
Location: Stadt Watford, Warners Bros. Harry Potter
Das Hotel war unsere Ausgangsbasis zu Warner Bros. Tour Harry Potter .ca. 15min mit dem Auto entfernt. Sehr gutes Frühstücksbuffet und freundliche Kellner. Flure in die Jahre gekommen aber die Zimmer groß und sauber incl. Tee, Kaffee, Wasser kostenlos. Service war hervorragend. Mein 11 jähriger Sohn hatte Geburtstag und freute sich über den geschmückten Frühstückstisch, Ballons und Konfetti auf dem Zimmer und die Krönung war als die Kellner mit einem Tortenstück brennenden Kerzen vor dem Tisch In Reih und Glied Happy Birthday sangen. Wie im Film (und auch so gut). Vielen Dank an dieser Stelle noch einmal.
1out of 5
by A verified traveller

poor

Posted 04-Sep-2016
My son and me kept awake until 2am not acceptable so our next day's experience was ruined because of this as all he wanted to do was sleep , the room air conditioning was a desk top fan switched on , absolutely ridiculous , will not be going near a Hilton again thought they would be better .
3out of 5
by A verified traveller from London

Hot hilton

Posted 02-Sep-2016 on Hotels
Too hot and congested
3out of 5
by Robert from Newcastle

Posted 30-Aug-2016 on Hotels
Staff were really helpful. It was a hot day and we missed air conditioning, a fan and open window, which we could not close was just about ok, and spoilt overall experience, Breakfasts were excellent