Ratings based on 683 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from West Sussex

staff are really helpful!

Posted 23-Oct-2016
Pros: the staff were very helpful and friendly, the room was clean and simple, and the buffet breakfast was great. nice little mini shop also at reception which was helpful.
Cons: the shower has zero pressure behind it and you can't actually plug anything into the plugs by the desk due to their positioning. even the hair dryer provided doesn't fit the plug socket provided for it!
Location: bit in the middle of no where but the hotel has all you need for an over night stop.
5out of 5
by A verified traveller

Great family accommodation, well located, near HP.

Posted 20-Oct-2016
Pros: See above.
Cons: Parking very tight spaces, some parts of car park in darkness.
Location: Harry Potter, top golf, Watford for shopping and eating out all nearby.
Very clean , housekeeping excellent, nice meals, Yvonne in breakfast room a great host.
3out of 5
by A verified traveller from london

Nice breakfast. Check in staff were rude

Posted 03-Oct-2016
Rude check in staff. Not a great first impression, left me annoyed and frustrated as I was going to my king room. One staff member had told me the room needed to pay for. 5 mins later after showing my confirmation email another member said it's fine. Very inconsistent.
4out of 5
by A verified traveller

Gutes Hotel in Nähe der Stadt

Posted 19-Sep-2016
Pros: Die Freundlichkeit und das Zuvorkommen war außergewöhnlich gut. Echter Service.
Location: Stadt Watford, Warners Bros. Harry Potter
Das Hotel war unsere Ausgangsbasis zu Warner Bros. Tour Harry Potter .ca. 15min mit dem Auto entfernt. Sehr gutes Frühstücksbuffet und freundliche Kellner. Flure in die Jahre gekommen aber die Zimmer groß und sauber incl. Tee, Kaffee, Wasser kostenlos. Service war hervorragend. Mein 11 jähriger Sohn hatte Geburtstag und freute sich über den geschmückten Frühstückstisch, Ballons und Konfetti auf dem Zimmer und die Krönung war als die Kellner mit einem Tortenstück brennenden Kerzen vor dem Tisch In Reih und Glied Happy Birthday sangen. Wie im Film (und auch so gut). Vielen Dank an dieser Stelle noch einmal.
1out of 5
by A verified traveller


Posted 04-Sep-2016
My son and me kept awake until 2am not acceptable so our next day's experience was ruined because of this as all he wanted to do was sleep , the room air conditioning was a desk top fan switched on , absolutely ridiculous , will not be going near a Hilton again thought they would be better .
4out of 5
by A verified traveller from Leicester

Nice hotel close to Motorway

Posted 23-Aug-2016
Stayed for a night and it was very comfortable. Nice BF spread as well
4out of 5
by Mary from Paignton

Posted 26-Jul-2016 on Hotels
Great hotel for convenience and comfort.Breakfast was extensive and good.
4out of 5
by Karen from Stalybridge

Nice hotel - would stay again

Posted 26-Jul-2016 on Hotels
Nice hotel, Ordered room service which was great. Only complaint was the boom of music from an event in the hotel. Although it didn't go on late is was still irritating
4out of 5
by simon from titan tour saga

Posted 25-Jul-2016 on Hotels
great place,,,,great breakfast
3out of 5
by A verified traveller

Posted 25-Jul-2016
I would expect more from hilton. This time as 3 star hotel. No room conditioner. Very basic furniture small double bed. Corridors looked more presentable then my room.