Ratings based on 628 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from UK

Is this a Hilton Hotel

Posted 19-Apr-2016
Considering its part of the "Hilton" chain, and it's gone through renovation, we weren't too impressed with the room (it was a junior suite). It was pretty cramped for a family of 4. The bathroom was too small and felt a bit dirty, there wasn't even a working vent for the steam to clear.
4 out of 5
by A verified traveller

Posted 06-Apr-2016
Cons: turn down the heating - too hot
Good breakfast - lots of choice. Room quite far from main part of the hotel. Wi-Fi information unclear
4 out of 5
by A verified traveller

convenient with enough parking

Posted 10-Feb-2016
Pros: best thing is the breakfast
Cons: putting me nearer to the lift - have really earned my breakfast when I get there!!!
Location: n/a
the lady in charge of the breakfast is a real treasure
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Jan-2016 on Hotels
4 out of 5
by Jamie from nelson

weekend get away

Posted 26-Jan-2016 on Hotels
bed was comfy
4 out of 5
by Uraiwan from Watford, UK

Comfy and quite.

Posted 25-Jan-2016 on Hotels
Have a good sleep.
4 out of 5
by A verified traveller

Excellent Service

Posted 22-Jan-2016
Pros: The staff were very pleasant, friendly & very helpful. Outstanding service. The rooms are also nice and clean.
Cons: TV signal very poor & new TV needed. Bathroom extractor fan poor Shower water pressure low Mattress a little too firm & pillows too soft
Location: Very close to main roads and motorway with lots of amenities nearby however noise was NOT a problem in the room.
The staff and service at this hotel are excellent. The room was also nice, clean & quiet. Breakfast buffet was very nice. The TV signal was very poor, updated TVs would benefit the hotel. The mattress was a bit too firm for my liking but this is a problem with most hotels for me. If I was being picky I would say the shower water pressure was a little low and the bathroom extractor fan was poor but these were very minor issues.
5 out of 5
by Jo from gloucester

Posted 22-Jan-2016 on Hotels
Very good as well as breakfast
1 out of 5
by Paul from hatfield

worst hotel ever been to

Posted 18-Jan-2016 on Hotels
Freezing cold room, limscale all over bathroom, reception no help at all, premium channels is just free view , bed seriously uncomfortable
3 out of 5
by Philip

This traveller left a rating score only Posted 18-Jan-2016 on Hotels