Junior Suite with Private Pool | Private pool
Check availability

Reviews of Palmera Beach - Adults Only

4 out of 5
Palmera Beach - Adults Only
25th Martiou Str 14, Hersonissos, Crete Island

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 102 reviews" "
Rating 8 - Good. 30 out of 102 reviews" "
Rating 6 - Okay. 10 out of 102 reviews" "
Rating 4 - Poor. 5 out of 102 reviews" "
Rating 2 - Terrible. 1 out of 102 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tamara

Liked: Staff & service, amenities, property conditions & facilities
Had a huge problem getting a good night's sleep due to the thin walls and then sliding glassdoors.. or maybe it was just the walls around the sliding glass doors don't know. Very noisy until three in the morning almost every night... People across the alley on the balcony from me love their hot tubs late at night after partying. I could hear hangers being removed from the room next door that's how the walls are. Other than that I loved the cleanliness and everything else about it servers or fabulous, food was great.
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Location.
Stayed 1 night in Apr 2024

10/10 Excellent

Chad

Stayed 4 nights in Feb 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Dec 2023

10/10 Excellent

Paul, Mankato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean, friendly, and safe place to stay.
Stayed 2 nights in Dec 2023

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an ideal location. Staff were excellent and helpful. Felt welcome from the moment we arrived. Breakfast was good, woth plenty of options. The dinner offerings both inclusive and from the menu was delicious. Only real complaint was that the room hot tub did not maintain its heat very well and shut off often, losing water temperature.
Stayed 11 nights in Nov 2023

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel and good food, good location and friendly staff.
Stayed 7 nights in Sep 2023

6/10 Okay

Arturo

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2023

8/10 Good

SHANI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great. Pool is small. And cleaning can be better.
Stayed 4 nights in Aug 2023

10/10 Excellent

Vassilios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

4/10 Poor

Maral

Liked: Property conditions & facilities
Disliked: Staff & service
Horrible customer service.
Stayed 1 night in Jul 2023

8/10 Good

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! However, find another beach to swim. We rented the car and drove ti a different great beaches. Staff are not greatest, especially at the bar. But, Vasyl at the restaurant made it up. He is the greatest asset at this property!! He is very helpful, caring and knowledgable. He advised us on the best beaches and towns to go. Just a great person!!
Stayed 7 nights in Jun 2023

4/10 Poor

Karrie-Anne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just felt dirty...the area with the chairs is soaked in yuk and no way would anyone sit there. Adult only is a Big NO!! MANY teens and so noisy. The food was below avg...worst meal in Crete.
Stayed 2 nights in Jun 2023

6/10 Okay

Yaron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We won't come back
My brother and I booked their best and most expensive room, a 'Superior Deluxe with Jacuzzi and Sea View' room. Although the room is beautiful, it turned out that the room is on the fourth floor!!! with no elevator. To our question, why are they not informed about this matter, they did not have an answer. Helena - the receptionist was very nice and offered us a simpler room with a refund for the price difference between the rooms, however the alternative room was much less beautiful. She told us that another room like ours would become available the day before our departure and she could transfer us to it. Without a choice, we agreed to this, but when we got the "same" room that became available, it turned out to be a lower category room. To my question, she answered "You booked a long time ago when it was cheaper, and today the room you booked is much more expensive and your new room matches the price you paid" This answer is strange not to say rude. In the end we decided to give up accepting the difference between the rooms. (We got a cocktail as compensation) The food at both breakfast and dinner was average.
Stayed 3 nights in May 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was right by the beach, in a perfect location, accessible to lots. The main shopping street was just up the road, along with bus stops. There were lots of restaurants nearby, including the Palmera seaside which served delicious meals and staff were so friendly and helpful. We booked the superior deluxe suite with jacuzzi and hamam which was amazing. The whole place was spotless. There was a pool, gym, lots of outdoor seating and beds. And a big fave for me…cats galore. Loved them and the place! We would definitely return, x
Stayed 4 nights in May 2023

8/10 Good

Lebga

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My bathroom smelled like sewer towards the end of the stay. Friendly staff. All inclusive drink selection is very minimal. Could do better on that end. Good food.
Stayed 10 nights in Apr 2023

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great. Any time there was any small issue a call to the front desk would rectify it promptly . Surprisingly getting water to accompany a meal was always an issue however it could always be purchased with dinner. There was no parking for the vehicle that I rented for my 2 week stay
Stayed 13 nights in Apr 2023

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the view from the balcony in our room and the staff were very polite and helpful. I would not recommend going during the tourist off season just because most of the restaurants and things in the town are closed and the hotel pool is empty.
Stayed 3 nights in Mar 2023

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Priyadarshini

Stayed 6 nights in Mar 2023

10/10 Excellent

Anastasia

Stayed 5 nights in Mar 2023

6/10 Okay

Randal David

Stayed 4 nights in Mar 2023

8/10 Good

Madelline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but probably a better holiday in seaso
Lovely location, exceptionally clean, food fantastic & staff very attentive. Spa only open if you call the operator the day before. Nothing much else open until season starts in April so very limited choices for eating elsewhere. However food in the hotel is excellent & great value
Stayed 7 nights in Mar 2023

10/10 Excellent

Jay, Olympia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except the lack of a VIP room upgrade.
Stayed 2 nights in Feb 2023

10/10 Excellent

Timur

10/10 Excellent

Lior

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deluxe room with the jacuzzi was great, the staff behavior and attitude were amazing, very welcoming and nice. Dimitria, Helena, Manos were very nice. The spa prices were quite high, and the indoor pool costs money which is a shame. Will definitely come back to this hotel in my next visit!
Stayed 4 nights in Sep 2022

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Tirayr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will br happy to stay at this hotel again.
Stayed 10 nights in Aug 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Competently disappointing
Bad service and condition of the room. Not helpful staff
Stayed 1 night in Apr 2022

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible staff, great view, ideal location
The staff is incredible. It was low season, but they upgraded me to a view of the sea, and allowed me late checkout. Restaurant was at the hotel. Huge portions, and great. The room was a decent size …..the view awesome. I can’t say enough about the staff. Thank you.
Stayed 1 night in Feb 2022

8/10 Good

Joshua

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great Four Star
It was a great 2 night stay. Staff was very kind and helpful. Only bad was our shower drain was clogged and toilet leaked some. Other than that, great hotel stay!!
Stayed 2 nights in Nov 2021

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect right on the sea front at the end of the main strip which meant everything was still walkable but it felt a bit more quiet. The hotel itself was beautiful, really well kept with great facilities. We loved the rooftop gym. We got the sea view room upgrade which was well worth it to look out over the ocean
Stayed 5 nights in Oct 2021

10/10 Excellent

PETER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel for this area
Good hotel in a good location, accessible but not too close to bars and clubs. Such a shame that there were a few small annoying things (e.g. EUR 10 deposit for a beach towel. EUR 2.5 for a safe - there is no sign on the safe that it's not free and I realized it after I closed it. Low quality breakfast.)
Stayed 1 night in Jul 2021

10/10 Excellent

duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, amazing views & great service!
I decided to do a last minute trip to Crete for a couple of days, without doing a lot of research on where to stay. One of the first advantages that I saw, was the hotels’s location. It is right in front of the water and has easy access to transport, restaurants and shops. Second, the views that you can have from the property and the hotel’s restaurant are wonderful. It is a great experience to enjoy a meal and drinks by the sea. Third, and the most important thing for me, was the excellent service that I received. I travel a lot on business or for leisure. Having work in hospitality before, I pay attention to details. Although, I tend to stay in all types of accomodations from big hotel chains to family-run properties, I saw that this hotel has great reviews and five star ratings but did not know what to expect. My check-in process was easy and the staff super friendly and welcoming. They called me by my name during the entire stay and all the staff from managers, receptionists and waiters greeted everyone by their names and asked about how their day and stay were going and if they needed any help. I took the half-board which included breakfast and dinner. The quality and variety of the food was great. I loved the pastries! It felt like I was visiting friends rather than a hotel. If you needed help or information, they were ready to jump in and help. You can tell that the team was genuinely happy and takes pride on the work they do. Can’t wait to come visit again! Thank you!
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Bar closed at 10 pm new year's eve guests unable to celebrate
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and respect for the customers. Very helpful
Stayed 8 nights in Oct 2019
Response from p.simakis manager on 31 Oct 2019
Thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019
Response from Manager on 20 Oct 2019
Thank you very much

8/10 Good

Sammie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent, by the promenade with access to lots of restaurants. We booked the room with sea view with glass panelled balcony. However we were given a room set back from the rest and the sea view was restricted by the concrete wall so were disappointed.
Stayed 10 nights in Sep 2019
Response from SIMAKIS PASCHALIS on 22 Sept 2019
Thank you for your comment. Hope to see you again.

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday by the sea
The hotel was very nice and we had a lovely stay. The restaurant where we had breakfast was very organised with plenty of choice.( Although it could have benefited with more than one 2 slice toaster) The rooms were kept clean , with fresh towels and bedlinen changed regularly. The only draw back to the hotel was the pool area. It was nice to sit and have a cup of coffee or breakfast there in a morning, but that was about it. The pool was very small with no sun loungers. The loungers were in a large garden area next to the pool and we couldn't understand why this area had not been made into a pool area , as it would have been ideal.
Stayed 14 nights in May 2018
Response from George on 26 Jun 2018
Thank you for your nice comments! This help us to be improved. we would like to ensure you that we will put one more toaster. Also in our plans is one new pool in the new garden area.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect short break.
Wonderful five days, hotel very clean, well kept. We stayed B and B, and enjoyed the very substantial breakfasts. The location is perfect, close to the beach and great choice of restaurants.
Stayed 5 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the sea
Had a wonderful time . Fabulous location . Staff were so friendly and welcoming . Food was lovely and such a fantastic view over the sea .
Stayed 4 nights in Aug 2017
Response from George on 28 Aug 2017
Thank you very much for your nice words!

6/10 Okay

Pranav Ashar

Disliked: Property conditions & facilities, room comfort
The room was very small, although the breakfast was good & the front office are very helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Knowledgeable staff, beautiful hotel,good location
The hotel staff was very helpful and friendly. Every question we had, were address on the very confident and knowledge level. People who work there (and also across the island) speak at least several languages because of the multi cultured tourists and visitors they have to deal with. So, there was no problems with communicating. In addition, their native friendly and welcoming nature makes you feel like you are belonging there. Their warm hospitality makes you to want to come there again. I will recommend this hotel because of its perfect location, experience and knowledgeable staff, very tasty local food made by a great cook and his team which is served for breakfasts (also dinners, - if your choose to), nice views from the rooms, good availability of choices for the local historical tours that hotel staff will organize for you, availability of the full list of SPA services for very moderate prices.

10/10 Excellent

Marius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6 Sterne für den super guten Küchenchef, Unterkunft ist sehr zu empfehlen. Wir gehen nächstes Jahr wieder
Stayed 10 nights in Apr 2024

6/10 Okay

Karsten

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Jon

Stayed 5 nights in Dec 2023

8/10 Good

sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 9 nights in Nov 2023