Ratings based on 407 verified reviews

4.5 out of 5
78% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 14-Sep-2019
everything was good the hotel was perfect amazing service and stuff the food was great
Comment from Hotel Management
15-Sep-2019 by The Mitsis Laguna resort and spa team , Hotel Management
We are happy to see that you have enjoyed your stay in our Mitsis Laguna resort and spa. We wish you a nice afternoon and hotel to see you in future again. With kind regards
4 out of 5
by a verified traveller

Posted 09-Sep-2019
The swimming pools are fantastic - absolutely huge and the right temperature for proper swimming. The aqua class was fun - a bit too long but good to work off some of the food!! The creperie was fantastic, as was the sushi - the service was too slow in all the restaurants and bars though. The bathrooms didn't get cleaned until we complained which was a shame. The rest of the hotel was clean though.
Comment from Hotel Management
10-Sep-2019 by The Mitsis Laguna resort and spa, Hotel Management
We thank you for your review and for staying with us. All you comments are useful for us and help us improve our services. We will pay attention to all of them. We wish to see you in future again. With kind regards
5 out of 5
by a verified traveller

Posted 08-Sep-2019
the staff are extremely polite and helpful at all times. the location is great.
Comment from Hotel Management
10-Sep-2019 by The Mitsis Laguna resort and spa, Hotel Management
We are happy to see that you enjoyed your stay with us and we wish to see you in future again. With kind regards
5 out of 5
by a verified traveller

Posted 07-Sep-2019
Food and staff were excellent excellent room assignment would definitely recommend
Comment from Hotel Management
08-Sep-2019 by The Mitsis Laguna resort and spa team, Hotel Management
It is with our great pleasure to see that you enjoyed your stay in our Mitsis Laguna resort and spa. We thank you for all and we wish to see you in future again. With kind regards
4 out of 5
by a verified traveller

Posted 03-Sep-2019
Comment from Hotel Management
04-Sep-2019 by The Mitsis Laguna resort and spa team , Hotel Management
We thank you for reserving our Mitsis Laguna resort and spa and hope to see you in future again. With kind regards
4 out of 5
by a verified traveller

Posted 29-Aug-2019
Property wa la nice. Staff friendly. Internet shocking!!
Comment from Hotel Management
04-Sep-2019 by The Mitsis Laguna resort and spa team, Hotel Management
We thank you for staying with us in our Mitsis Laguna resort and spa and hope to see you in future again. With kind regards
2 out of 5
by a verified traveller

Posted 25-Aug-2019
Poor beach - rocky. Children’s pool water slide does not push enough water down for the children to actually slide to the water! They have to push themselves. Pools close 6pm. Bad bathroom design - water floods floors. Hard to get shady spots in summer sun by pool. Buffet specialty restaurants very hard to get reservation for.
Comment from Hotel Management
25-Aug-2019 by The Mitsis Laguna resort and spa team , Hotel Management
We are sorry to see that you have not enjoyed your stay with us in full. We take in consideration all your mentions so we try to do any possible improvements. If we had the opportunity to talk to you while staying in our hotel, we could probably have made some changes for your convenience. It is a pity that to realise that now we cannot do something as you have departed already. We thank you for staying with us and we wish you a nice day. With kind regards
5 out of 5
by a verified traveller

Posted 02-Aug-2019
Comment from Hotel Management
04-Aug-2019 by The Mitsis Laguna resort and spa team , Hotel Management
It is amazing to see that you really enjoyed your holidays in our Mitsis Laguna resort & spa. Our aim is to offering you amazing and unforgettable holidays. We thank you for selecting our hotel for your holidays and we hope to see you in future again. With kind regards
5 out of 5
by a verified traveller

Posted 01-Aug-2019
Highly Recommended, Excellent Service Consciousness, Clean and Spacious Rooms, Great Restaurants Dining, Very Enjoyed
Comment from Hotel Management
04-Aug-2019 by The Mitsis Laguna resort and spa team , Hotel Management
It is really great to hear that our services covered your expectations in full. Such words, encourage us to continue working hard so we offer high standards to our guests. With kind regards
5 out of 5
by a verified traveller

Posted 01-Aug-2019
The grounds of the property was amazing. It had multiple pools which were very clean. Staff was wonderful and helpful.
Comment from Hotel Management
04-Aug-2019 by The Mitsis Laguna resort and spa team, Hotel Management
We thank you for entrusting to us your holidays and we hope to have the pleasure to welcoming you in our Mitsis Laguna resort & spa in future again. With kind regards