Great holiday at Mitsis Laguna in Crete
Posted 17-Oct-2016 on Hotels
Fantastic hotel. The biggest plus is the quality of the service from all staff. Nothing seemed too much effort for any staff we encountered. They did their job with a smile and were quick to react to anything we asked them for. Plenty of sunbeds (we went in October). The hotel do have a policy of removing any towels left unattended before 11am. This appeared to work when we arrived but more and more people 'claimed' sunbeds as the holiday progressed and the towels were not removed, but no need as we always found a sunbed. The room was clean and very large. Could have done with more drawers, and the bathroom needed more hooks and towels rails, but these are minor comments. Overall, a very good holiday. We also had superb weather for October (25C - 30C and clear skies everyday!).
Comment from Hotel Management
20-Feb-2017 by General Manager, Hotel Management
We would like to warmly thank you for your positive comment and nice impressions that you had during your holidays at the Mitsis Laguna Exclusive Resort and Spa!
It's a great pleasure for us seeing that you had a great holidays with us and the hotel overall exceeded your expectations.
We are looking forward to welcome you back at the Mitsis Laguna Exclusive Resort and Spa, hopefully in the nearest future.