Indoor pool, 15 outdoor pools, open 10:00 AM to 6:30 PM, pool umbrellas

Reviews of Creta Maris Resort - All Inclusive

5 out of 5
Creta Maris Resort - All Inclusive
Hersonissou, Hersonissos, Crete Island

Reviews

9.2

Wonderful

Rating 10 - Excellent. 472 out of 710 reviews" "
Rating 8 - Good. 192 out of 710 reviews" "
Rating 6 - Okay. 30 out of 710 reviews" "
Rating 4 - Poor. 13 out of 710 reviews" "
Rating 2 - Terrible. 3 out of 710 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vaishnavi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for 5 nights and had an amazing time. Great variety for food/drinks. All inclusive package was definitely worth it.
Stayed 5 nights in Sep 2023
Response from Creta Maris on 14 Dec 2023
Dear Guest, Thank you for choosing Creta Maris Resort as your desired holiday destination in Crete and for sharing this glowing review with us. We are elated to see that you had an amazing time at Creta Maris!It has been a pleasure having you with us, and it would be an honour to accommodate you again, whenever your travels bring you back to Crete.Best regards,The Creta Maris Management Team

10/10 Excellent

Erika

Stayed 2 nights in Oct 2023
Response from Creta Maris on 4 Nov 2023
Dear Ms. Erika,Thank you for choosing and reviewing Creta Maris Resort.It gives us great joy to receive your excellent review as it signifies that all your expectations were highly met. It would be a great pleasure to host you again, whenever your travels bring you back to Crete.Best regards,The Creta Maris Management Team

8/10 Good

Angela M L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 10 days there, but I will say the soft drinks in the buffet didn’t taste very good, the food was great with lots of choice. Otherwise the hotel was great. They also let us keep both our rooms late on our last day free of charge.
Stayed 10 nights in Oct 2023
Response from Creta Maris on 1 Nov 2023
Dear Ms. Angela,Thank you very much for choosing Creta Maris Resort for your holidays in Crete and for reviewing your recent experience with us! We value your input immensely and appreciate your comments.In Creta Maris, our goal is to make you feel at home and offer care-free and memorable experiences that will linger in your hearts and minds for many years to come.Concerning the drinks, we would like to mention that our goal is to offer services with the highest quality standards and our soft drinks selection is no exception. We have a strong focus on local products while we also offer additional special branded options in order to satisfy every palate. We really hope that you had mentioned something to our team as they as always willing to meet your preferences. Nevertheless, we would like to reassure you that your comment has been noted and will be taken into consideration. We are always looking for ways to level up our services and your comments help us achieve that. Once again, thank you for choosing Creta Maris Resort.We hope to have the chance to welcome you again in the future to offer you an ameliorated experience.Best regards,The Creta Maris Management Team

6/10 Okay

paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Place was decent- food options not great.
Stayed 3 nights in Sep 2023
Response from Creta Maris on 9 Oct 2023
Dear Mr. Paul,Thank you for choosing Creta Maris Resort and for rating your recent stay with us!In Creta Maris, our goal is to offer heart-felt and memorable experiences in an environment where our guests can trust that every single one of their needs is catered for, while we are always trying to find ways to improve and level up our services.Gastronomy is an integral part of the Creta Maris experience and that is why we focus on offering a wide range of facilities and culinary options. In total, Creta Maris offers 7 restaurants, 10 bars and 5 snack points, all with their own characteristics and highlights, so that you may choose the ones that best match your preferences. Moreover, our chefs are always at your disposal to discuss and even create dished customized to your liking upon request. Our primary aim is to create a memorable gastronomic experience for all our guests and deliver services with the highest quality standards. We hope you had mentioned something to our team so that we could try satisfying any particular culinary need of yours. Rest assured though that your comments have been noted and will be taken into consideration as they help us become better. Once again, thank you for choosing our resort. We hope to have the chance to accommodate you again in the future to renew your experience with us. Best regards,The Creta Maris Management Team

10/10 Excellent

Robert John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, especially the dining.
Stayed 5 nights in Sep 2023
Response from Creta Maris on 28 Sept 2023
Dear Mr. John,Thank you very much for choosing and reviewing Creta Maris Resort!We are glad that you enjoyed your overall experience and especially the gastronomy that we have curated for you in our resort!It has been a great pleasure having you with us and we hope to have the honour of welcoming you back whenever your travels bring you back to Crete. Best regards,The Creta Maris Management Team

10/10 Excellent

CZESLAW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, very clean kept resort. Great beach and 7 fantastic pools. We didn't travel with kids but seems to be very family friendly and entertainment for kids are plenty. Friendly pleasant staff. Originally we were offer room at the more busy area with water park and kids entertainment place. After few questions to our greeting person Alexandros, he change our room to more quite area with beautiful sea view (many thanks) Decent food choices in every restaurant, and whichever choice we made for buffet or a'lacarte restaurant food was in excellent quality. Unfortunately slightly disappointing were bars. Very narrow cocktails choices and most of the brand spirits are for extra fees or completely unavailable(unheard-of in 5 star very expensive all inclusive resorts at the Caribbean or Asia) bartenders operating at the slow speed. Most of the times need to wait 15 or more minutes to get some drink at the pool areas (with one exception at the Steki bar, which has great service) . Now said that, overall it was very nice vacation time for us and we would definitely consider Creta Maris for next time we'll visit Crete.
Stayed 7 nights in Sep 2023
Response from Creta Maris on 15 Sept 2023
Dear CZESLAW,Thank you for choosing Creta Maris Resort and reviewing us with such kind words.In Creta Maris, our goal is to make our guests feel at home and offer care-free and memorable experiences that will linger in your hearts and minds for many years to come. Regarding that you had a pleasant vacation time with us and that you would consider choosing us again, the next time you visit Crete, is very rewarding and motivating. Regarding your comment about the drinks, please be kindly informed that our primary aim is to offer services with the highest quality standards in every aspect of our operation and our cocktails and drinks selection is no exception. Our all-inclusive package offers both popular and signature drinks, while an additional menu with special branded drinks is available. For any specific preference or need, our F&B team is always at your disposal to discuss and even make drinks customized to your liking. Please rest assured though that your comments have been noted and will be considered, as we are always trying to further improve our services to ensure your highest satisfaction. Once again, thank you for choosing our resort. We are looking forward to hosting you again soon, to offer a truly remarkable experience. Best regards,The Creta Maris Management Team

10/10 Excellent

Dikla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Creta Maris on 15 Sept 2023
Dear Ms. Dikla,Thank you so much for choosing and reviewing our resort!Your 5-star review makes us feel proud and happy, as it signifies that you enjoyed every aspect of your stay at Creta Maris Resort!We truly hope to have the chance to accommodate you again in the future.Best regards,The Creta Maris Management Team

8/10 Good

Sharon

Liked: Cleanliness
Stayed 6 nights in Sep 2023
Response from Creta Maris on 15 Sept 2023
Dear Ms. Sharon,Thank you for taking the time to review your recent experience at Creta Maris Resort. Hope to have the pleasure of hosting you again!Best regards,The Creta Maris Management Team

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We visited in 2022 and 2023 and intend to go again
We’ve stayed at this resort 2 years in a row. Each time was sublime. The staff are all so professional and friendly. The food was delicious and the service is amazing. The pools are outstanding and private beach is super clean! The detail that goes into running the resort is top notch. Reception staff are so helpful and housekeeps ensured the rooms were spotless and even managed to bring character and connection without being customer facing. We got engaged this year at the resort and we will re-visit again and again. The entertainment is 10/10 for adults and kids and the outdoor cinema was such a nice touch. The food courts and snacks bars were also amazing.We recommend Geri for employee of the month for excellent service over the course of our 10 day stay.He did such a good job and making us feel welcome and known.More staff who stood out during our stay were Zambia in the buffet restaurant, she was so caring and friendly and always so happy to be of service. Harris at the adult bar was also super friendly and delivered great service every time. Manos who was based at the gyros bar during our stay was so welcome and accommodating. And George who was a waiter at multiple restaurants had a really good engagement with all the customers and was really approachable. The views across the resort are jaw dropping every time and we recommend this resort as an absolute must visit. Not too far from the airport either. And the decor was beautiful throughout! We will be back! :)
Stayed 10 nights in Aug 2023
Response from Creta Maris on 15 Sept 2023
Dear Mr. Patrick,Thank you very much for your wonderful review and most importantly thank you for your continued preference for Creta Maris Resort!It’s a true honour for us that you choose our resort for such a special day as your engagement, and we wish you all the best.We consider you as family and we are looking forward to meeting you again soon!Best regards,The Creta Maris Management Team

10/10 Excellent

Jose Maria

Stayed 15 nights in Aug 2023
Response from Creta Maris on 26 Sept 2023
Dear Mr. Jose Maria,Thank you so much for choosing and reviewing Creta Maris Resort!Your 5-star review makes us feel proud and happy, as it signifies that you enjoyed every aspect of your stay at Creta Maris Resort!We truly hope to have the chance to accommodate you again in the future.Best regards,The Creta Maris Management Team

6/10 Okay

Heena

Stayed 7 nights in Aug 2023
Response from Creta Maris on 26 Sept 2023
Dear Ms. Heena,Thank you for choosing and reviewing Creta Maris Beach Resort. Noticing your review, we see that there is an opportunity for improvement, and we would love to receive your feedback regarding the points that you would like to see improved. Your input helps us become better and is much appreciated. It would be our pleasure to host you again in the future to renew and ameliorate your experience with us. Best regards,The Creta Maris Management Team

8/10 Good

Yosi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023
Response from Creta Maris on 15 Sept 2023
Dear Yosi,Thank you so much for choosing and reviewing Creta Maris Resort. Noticing your rating, we see that there is an opportunity for improvement, and we would love to receive your feedback regarding the points that you would like to see improved. Your input helps us become better and is much appreciated. Once again, thank you for your preference for Creta Maris. We hope to have the chance to welcome you again soon.Best regards,The Creta Maris Management Team

8/10 Good

chanoch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Creta Maris on 15 Sept 2023
Dear Chanoch,Thank you for choosing and reviewing Creta Maris Resort. We greatly appreciate the time you have taken to rate your experience with us. We value your feedback and would love to hear any suggestions or points that you would like to see improved. Hope to have the chance to welcome you back whenever your travels bring you back to Crete. Best regards,The Creta Maris Management Team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. Lovely property and kids had a great time in the pools and enjoying all the drinks
Stayed 9 nights in Aug 2023
Response from Creta Maris on 25 Aug 2023
Dear Mr. Andrew, Thank you very much for your kind words and for your preference for Creta Maris Resort! It gives us immerse joy to know that all of you, big and small, enjoyed your time with us. Hope to have the pleasure of hosting you again soon! Best regards, The Creta Maris Management Team

10/10 Excellent

Amir

Stayed 4 nights in Jul 2023
Response from Creta Maris on 25 Aug 2023
Dear Amir, Thank you for rating your recent experience at Creta Maris Resort. We are very happy to see that all your expectations were highly met. Hope to have the chance to welcome you again soon! Best regards, The Creta Maris Management Team

10/10 Excellent

Omer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, fantastic food (and so much of it!). My first all inclusive experience and it was extremely positive.
Stayed 2 nights in Aug 2023
Response from Creta Maris on 10 Aug 2023
Dear Guest, First and foremost, we would like to take this opportunity to thank you for choosing Creta Maris Resort as your desired holiday destination in Crete. We are really pleased to know that you enjoyed your overall stay with us, especially the culinary experience offered by our resort, and that you had everything you needed for a pleasant and memorable stay. It would be our pleasure to accommodate you again whenever your travels bring you back to Crete.Best regards,The Creta Maris Management Team

10/10 Excellent

Andy

Stayed 7 nights in Jul 2023
Response from Creta Maris on 19 Aug 2023
Dear Guest, Thank you for your excellent review! Your 5-star rating gives us immerse joy as it signifies that you were happy with your experience at Creta Maris Resort and that all your expectations were highly met. We hope to have the chance to see you again soon!Best regards,The Creta Maris Management Team

10/10 Excellent

Hyeokdong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Creta Maris on 28 Jul 2023
Dear Guest, Thank you very much for your review! We hope to see you again soon!Best regards,The Creta Maris Management Team

8/10 Good

Marina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it had alot of dining options, alot of activities and entertainment, a waterpark for kids and that it was newky renovated. I didn't like the beach much, very rocky on one side but sandy on the left side.
Stayed 6 nights in Jul 2023
Response from Creta Maris on 28 Jul 2023
Dear Guest, Thank you so for choosing Creta Maris as your desired holiday destination in Crete. Furthermore, thank you for taking the time to review your experience here on Expedia. We greatly appreciate it. Hope to have the pleasure of seeing you again soon!Best regards,The Creta Maris Management Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort in Heraklion
Beautiful resort only 30 min from airport. Great beach and pool areas. Food was really well prepared, and much variety. Staff was lovely, and always helpful. Loved it being all inclusive, well worth the price!
Stayed 2 nights in Jul 2023
Response from Creta Maris on 18 Jul 2023
Dear Guest, We are more than happy that you enjoyed your stay at Creta Maris Resort and we would like to thank you for your kind comments.Hope to have the pleasure of hosting you again in the nearest future!Best regards,The Creta Maris Management Team

10/10 Excellent

Mina, Worthing

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cant praise Creta Maris resort enough. Its one of the best resorts we’ve been to world wide. The property has everything you would want from different swimming pools, to a private beach, to aqua parks, to an arcade for kids, to a theatre, to different restaurants on-top of the main buffet one. Its unbelievable. The staff are very welcoming, smiley and helpful. There was not a single thing we didn't like. Would go back multiple times for sure. Holiday well spent. Thank you.
Stayed 8 nights in Jun 2023
Response from Creta Maris on 7 Jul 2023
Dear Guest, Thank you for the time you dedicated to share the holiday experience you had at Creta Maris Resort! We are happy that you enjoyed your stay. We are looking forward to welcoming you again in your next trip to Crete and offer another memorable holiday. Best regards, The Creta Maris Management Team

10/10 Excellent

Sagal

Travelled with family and small children
Liked: Cleanliness, staff & service
Wonderful 6days and amazing food/staff/views
Stayed 6 nights in Jun 2023
Response from Creta Maris on 7 Jul 2023
Dear Guest, Thank you for reviewing your experience! We look forward to welcoming you back! Best regards, The Creta Maris Management Team

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent.
Stayed 5 nights in Jun 2023
Response from Creta Maris on 7 Jul 2023
Dear Ana, Thank you for your review! We are more than happy that you enjoyed your stay with us! We are looking forward to accommodating you again and offering our best services! Best regards, The Creta Maris Management Team

10/10 Excellent

Markisha

Stayed 5 nights in Jun 2023
Response from Creta Maris on 14 Jul 2023
Dear Guest, Thank you for your review! We are looking forward to accommodating you again and offering our best services!Best regards,The Creta Maris Management Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Creta Maris on 7 Jul 2023
Dear Guest, Thank you very much for choosing and rating Creta Maris Resort! We are elated to receive your 5-star review which signifies that all your expectations were highly met during your stay with us. It has been an honour hosting you and hope to have the chance to welcome you again in the future. Best regards, The Creta Maris Management Team

8/10 Good

Dillon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall great stay and the cocktail selections were great! A few cons: not a lot of quite places to relax, there needs to be more signs to help you get around the resort and finally the wait time at certain bars took a long time to order
Response from Creta Maris on 1 Jun 2023
Dear Mr. Dillon, First and foremost, we would like to thank you for choosing Creta Maris Resort, as well as for taking the time to share your feedback and kind suggestions with us through this review. We are always looking for opportunities to level up our services and your input is the most valuable asset towards that goal. Please rest assured that your comments are noted and will be taken into consideration. It has been an honour having you with us and hope to have the chance to welcome you again soon. Best regards,The Creta Maris Management Team

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families, not so for couples.
This Resort is a great place to bring young children. If you are an older couple without kids you may be disappointed. One out of 7 seven restaurants was adults only. Very noisy all day everywhere. Specialty restaurants limited visits to once every 7 days.
Stayed 7 nights in May 2023
Response from Creta Maris on 1 Jun 2023
Dear Steven, Thank you for choosing and reviewing Creta Maris Resort! We are happy to see that you liked our premises while it disheartens us to see that your experience with us did not fully live up to your expectations.Creta Maris is a family friendly resort, which thanks to its architecture and size, offers various options of accommodation, entertainment and dining, so that our guests can choose the places that best match their preferences. Our resort offers 7 restaurants, one of which is dedicated to adults-only, 11 bars, one of which is dedicated to adults-only, 5 snacks points, 11 pools, and more. Each one of these facilities has its own highlights and characteristics, with some being more lively and others offering a calming atmosphere and tranquility. It is our goal to provide memorable experiences for all our guests and that is why we are trying our best to cater for every preference. Nevertheless, we would like to reassure you that your comments are noted and taken into consideration. We hope to have the chance to welcome you again in the future to ameliorate your experience with us. Best regards,The Creta Maris Management Team

8/10 Good

Thang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Creta Maris on 1 Jun 2023
Dear Guest,Thank you for rating your experience at Creta Maris Resort. Noticing your review, we see that there is an opportunity for improvement, and we would love to receive your feedback regarding the points that you would like to see improved. Your input helps us become better.It would be our great pleasure to welcome you again soon!Best regards,The Creta Maris Management Team

10/10 Excellent

Liane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, we really enjoyed our stay, the newly renovated hotel had everything you would want and more from an all inclusive experience. The staff were amazing and so friendly and hard working, the restaurants were fantastic, the facilities were great! Just a couple of minor points, it might be worth having more staff in the bar at night. The staff there were amazing they worked constantly hard and at speed but could do with more help to full fill all the orders. The Platia restaurant food was not to the standard of the other restaurants. If you want the discount from the spa due to your Expedia VIP status make sure you ask for it upfront they won’t refund you or give it to you after booking (they did however offer an additional treatment as compensation which is nice). However these are really minor points, this hotel is truly fantastic and we will definitely be back!
Stayed 7 nights in Apr 2023
Response from Creta Maris on 1 Jun 2023
Dear Ms. Liane,First and foremost, we would like to thank you for choosing Creta Maris as your desired destination in Crete. It brings us immense joy to read that you enjoyed your stay with us, and you had everything you needed whilst in the resort.Our goal is to create an environment where you can trust that every single one of your needs is catered for and indulge your spontaneous side. For us hospitality is something that comes from the heart and of course gastronomy is an integral part of the authentic Cretan holiday experience. Reading your comments of appreciation and your wish to return to our resort in the future, is the most valued reward we can receive. Thank you. Furthermore, as we always try our best to keep constantly improving both our facilities and our services, we would like to reassure you that your suggestions are noted and taken into consideration.We hope to have the chance to welcome you again soon, and show you the next phases of our 5-year renovation plan. Best regards,The Creta Maris Management Team

10/10 Excellent

GIANG

Stayed 3 nights in May 2023
Response from Creta Maris on 1 Jun 2023
Dear Guest,Thank you very much for rating Creta Maris Resort! We are glad that you enjoyed your experience with us!It would be our great pleasure to welcome you again soon!Best regards,The Creta Maris Management Team

10/10 Excellent

Nouman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of our first holidays in Greece, we were not sure at the start to travel, but we decided to visit Greece with our 2 kids, We were really pleased to visit, the hotel, food, staff members, all the standard was very outstanding. We are pleased to have a 5-star holiday at Greece with good quality food.
Response from Hotel Management on 4 Nov 2022
Dear Guest,Thank you for choosing Creta Maris Beach Resort for your holidays in Crete. We are elated to read that your family holidays with us met all your expectations. It would be our great pleasure to host you again soon!Best regards,The Creta Maris Management Team

10/10 Excellent

Gilles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and welcoming. All the restaurants are incredible! The meals are famous! Pools ! Really nice and various Hotel is top!!!!
Stayed 7 nights in Oct 2022
Response from Hotel Management on 24 Oct 2022
Dear Mr. Gilles, Thank you for choosing and reviewing Creta Maris Beach Resort. We endeavor to go above and beyond to ensure our guests have a memorable experience and we are thrilled to read your comments! It would be our pleasure to welcome you back, whenever your travels bring you back to Crete. Best regards, The Creta Maris Management Team

10/10 Excellent

Lucy

Stayed 10 nights in Oct 2022
Response from Hotel Management on 24 Oct 2022
Dear Ms. Lucy, Thank you so much for rating your recent experience at Creta Maris Beach Resort. We are really pleased to know that you enjoyed your stay with us. It would be our pleasure to welcome you again in the nearest future. Best regards, The Creta Maris Management Team

10/10 Excellent

Nicola, North Weald Bassett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort with a plethora of food choices and numerous restaurants. Food was delicious. Facilities were great and there was a wide variety of things to do for all ages.
Stayed 5 nights in Sep 2022
Response from Hotel Management on 24 Oct 2022
Dear Ms. Nicola, Thank you for your feedback! We focus on providing memorable and care-free experiences for our guests, and it is wonderful to read that your experience at Creta Maris Beach Resort met all your expectations. It will be our pleasure to welcome you again in your next trip to Crete and offer our best services! Best regards, The Creta Maris Management Team

8/10 Good

Yossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Creta Maris Beach Resort on 13 Oct 2022
Dear Ms. Chait,Thank you so much for the time you took to rate your experience with us. We are really pleased to know that you enjoyed your stay at Creta Maris Beach Resort.Best regards,The Creta Maris Management Team

10/10 Excellent

Antonios

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved everything
Stayed 9 nights in Oct 2022
Response from Creta Maris Beach Resort on 13 Oct 2022
Dear Mr. Liapis,Thank you for choosing and reviewing Creta Maris Beach Resort! We are elated to read that you loved everything about your stay with us. Hope to have the chance to welcome you back soon.Best regards,The Creta Maris Management Team

10/10 Excellent

Evtimia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service lovely location
Stayed 4 nights in Sep 2022
Response from Creta Maris Beach Resort on 12 Oct 2022
Dear Ms. Evtimia, Thank you for choosing Creta Maris Beach Resort as well as for reviewing us with this excellent rating! We really appreciate it, and we are looking forward to seeing you again soon!Best regards,The Creta Maris Management Team

8/10 Good

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved how the resort had character and wasn't a cookie-cutter, overly-modern resort. Pros: Calm and clear water at the beach - bring snorkel gear; spacious; very clean; very short walk to beach/bar street (not sure of name) where there are restaurants, bars, shops, beautiful views; friendly service; good drinks; good food with large variety (BBQ dinner buffet and breakfast buffet were our faves (pancakes were Amazing!) but we aren't too big on seafood); clean pools; cute cats roaming around Cons: Seating at beach is very close together but I guess they need that to accommodate all guests; pools kind of small and hard to get a chair by main pool; no swim-up bar; seemed understaffed at times at bars (long wait to order and long wait for drinks to come out) BUT staff was friendly; blowdryer in room is weak and need to hold down the "on" button the whole time it is in use; some bars open 'til 1am but all-inclusive ends at 12am so need to pay for drinks during that hour; the disco is only utilized on rainy days.
Stayed 8 nights in Sep 2022
Response from Creta Maris Beach Resort on 12 Oct 2022
Dear Ms. Tricia,Thank you for choosing and reviewing Creta Maris Beach Resort. We really appreciate that you took the time to share both your pleasures and your concerns alike through this review. Your input is very important to us and helps us become better. Please rest assured that your comments and recommendations are noted and will be taken into consideration. It has been a pleasure having you and hope to have the chance to welcome you again whenever your travels bring you back to Crete. Best regards,The Creta Maris Management Team

10/10 Excellent

Nahoum

Stayed 6 nights in Sep 2022
Response from Creta Maris Beach Resort on 12 Oct 2022
Dear Mr. Nahoum,Thank you very much for rating Creta Maris Beach Resort! We are glad that you enjoyed your experience with us!It would be our great pleasure to welcome you again soon!Best regards,The Creta Maris Management Team

6/10 Okay

S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
Good things first. Nice and beautiful resort. The sea and beach are excellent ,very good choice of restaurants and good food.good staff. Now worst part it is all inclusive resort where first time I saw wine from the tap. Poor quality wine and from tap you are disrespecting wine and it is not fresh. The whiskey low grade. Compared to other similar or better resorts the room tariffs are much higher.
Stayed 3 nights in Sep 2022
Response from Hotel Management on 17 Sept 2022
Dear Guest, Thank you for choosing Creta Maris for your holidays in Crete. Furthermore, thank you for sharing your concerns and pleasures alike through this review. We really appreciate it. Please let us point out that in Creta Maris we consider gastronomy an integral part of the guest experience that we offer. We aim to create a memorable culinary experience for all our guests, offering a wide variety of food and drink options in order to satisfy every palate. Regarding the wine, we would like to mention that Crete has a rich wine heritage which we wish to incorporate in our gastronomic experience. Therefore, our all-inclusive package includes various options of local wine varieties while we also offer an additional wine list with more local labels for every guest who desires to explore Cretan wine further but also enjoy other international ones.Once again, thank you for your feedback. Your input is important for us as it helps us become better and better. Hope to have the chance to host you again in the future to offer an ameliorated experience. Best regards,The Creta Maris Management Team

10/10 Excellent

SHIMON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
מקום מעולה הצוות פשוט אדיב ויעשה הכל על מנת שתרגישו בחופשה המושלמת לא היה דבר שביקשנו ולא קיבלנו - שינוי חדר, צ’ק האוט מאוחר, העברות למלון וחזרה (כמובן בתשלום), פשוט מקום מעולה
Stayed 3 nights in Sep 2022
Response from Creta Maris Beach Resort on 12 Oct 2022
Dear Mr. Siso,Thank you for choosing Creta Maris Beach Resort as your desired destination in Crete as well as for reviewing us with such kind words. It gives us great pleasure to know that you had a great experience with us.We hope to have the pleasure of welcoming you again in the future.Best regards,The Creta Maris Management Team

8/10 Good

Nidal, Ramallah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Roopak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!
Stayed 6 nights in Sep 2022
Response from Hotel Management on 15 Sept 2022
Dear Guest, Thank you for choosing and reviewing Creta Maris Beach Resort. It gives us great pleasure to know that every aspect of your experience with us fulfilled your expectations. Hope to have the chance to welcome you again in the nearest future. Kind regards, The Creta Maris Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022
Response from Creta Maris Beach Resort on 13 Sept 2022
Dear Guest, Thank you very much for rating us! We are looking forward to accommodating you again in the near future and offering our best services!Best regards, the Creta Maris Management Team

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was 4 star plus. Absolutely no complaints except that i didnt realize that this was a major attraction for young families and their young children. Lots of noise and meltdowns. Would have loved a more Tranquil atmosphere.
Stayed 3 nights in Sep 2022
Response from Creta Maris Beach Resort on 9 Sept 2022
Dear Mr. Paul,Thank you for the time you took to share the recent holiday experience you had at Creta Maris Beach Resort! Please allow us to mention that Creta Maris Beach Resort is a family friendly resort, which thanks to its architecture and size, offers various options of accommodation, entertainment and dining so that our guests can choose the ones that best match their preferences. For a more tranquil dining experience you can choose our second main restaurant Estia or our thematic restaurants, while our Bungalow area offers quieter and relaxing options of pools and accommodation.Once again, thank you for your preference in our resort. It would be our pleasure to host you again in the near future. Best regards, the Creta Maris Management Team

10/10 Excellent

gal

Stayed 4 nights in Aug 2022
Response from Creta Maris Beach Resort on 6 Sept 2022
Dear Mr. Gal,Thank you very much for rating your recent experience at Creta Maris Beach Resort with this excellent score! We really appreciate it, and we are looking forward to seeing you again soon!Best regards, the Creta Maris Management Team

10/10 Excellent

Jose Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. It feels like a small village. Brilliant for families with children. Top food and staff.
Stayed 15 nights in Aug 2022
Response from Creta Maris Beach Resort on 6 Sept 2022
Dear Ms. Jose Maria,Thank you very much for your kind review! We take pride in taking care of our guests and we very happy to read that you had an excellent experience with us at Creta Maris Beach Resort.We look forward to hosting you again soon for another fantastic experience!Best regards, the Creta Maris Management Team

2/10 Terrible

Zaineb

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are old and terrible. Cleanliness was not good. There were tiny cockroaches in the room. The room was smelly and the bed was hard and uncomfortable. The food at the resort was pathetic. Tasteless. Everything tasted like reheated plane food. It was a waste of money and I would not recommend this hotel to my worst enemy!
Stayed 4 nights in Aug 2022
Response from Creta Maris Beach Resort on 6 Sept 2022
Dear Ms. Zaineb,Thank you for choosing Creta Maris Beach Resort for your holidays in Crete. It really disheartens us to see that your experience with us did not live up to your expectations. In Creta Maris we focus on offering the most pleasant and memorable experience to every single one of our guests, always with the highest quality standards. We consider gastronomy an integral part of the guest experience that we offer, aiming to create a unique culinary experience for everyone. That is why we offer a wide variety of options, trying to satisfy all palates, while our F&B representatives are always at your disposal to discuss any specific dietary need and even create customized dishes based on your liking.Furthermore, cleanliness is one of our highest priorities and we always do our best to keep our facilities in a top-notch condition. Moreover, we would like to inform you that almost every winter we perform partial renovations and refurbishments in order to further improve the holiday experience that our resort offers and become better year after year.The Creta Maris architecture includes many green areas with trees and flowers, reminiscing the authentic Cretan countryside. These areas may attract insects and bugs during the warm days of summer. Please let us reassure you though that the resort follows a regular disinfection plan by a professional company and all our rooms are equipped with insect repellents. It is our goal to offer holidays that linger in the most positive way and your input always helps us achieve that. We truly hope you had mentioned any of your concerns to us while you were still here, so that we could do our utmost to meet your expectations and fulfill your personal preferences.Once again, thank you for choosing our resort. We hope to have the chance to accommodate you again in future to offer the truly remarkable experience that we wish to offer to all our guests. Best regards, the Creta Maris Management Team

10/10 Excellent

Rotem

Stayed 5 nights in Aug 2022
Response from Creta Maris Beach Resort on 6 Sept 2022
Dear Mr. Rotem,We are incredibly grateful that you took the time to rate your recent experience at Creta Maris Beach Resort here on Expedia!Hope to have the pleasure of hosting you again whenever your travels bring you back to Crete!Best regards, the Creta Maris Management Team

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic resort. Everything you need in one place. Our second time at Creta Maris and we will definitely return.
Stayed 10 nights in Aug 2022
Response from Hotel Management on 25 Aug 2022
Dear Mr. Barry,Thank you for your kind feedback! We are really excited to read that you had a great experience at Creta Maris Beach Resort for the second time. Your repeating preference is our biggest reward. It will be our pleasure to host you again whenever your travels bring you back to Crete.Best regards, the Creta Maris Management Team