Superior Double Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets
Check availability

Reviews of The Kings Head Hotel

3 out of 5
The Kings Head Hotel
8 High Street, Ross-on-Wye, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 219 out of 364 reviews" "
Rating 8 - Good. 121 out of 364 reviews" "
Rating 6 - Okay. 20 out of 364 reviews" "
Rating 4 - Poor. 4 out of 364 reviews" "
Rating 2 - Terrible. 0 out of 364 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing food
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself and 3 friends stayed in a room for 4, beds really comfortable only downside was a very steep staircase to top that twisted would be no good for mobility problems but added character to this old beautiful coaching house, breakfast lots of choice and superb free parking, we would definately stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Martin, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Get early for free parking
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Stayed 1 night in Mar 2024

6/10 Okay

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location good. Staff all good. Maybe find another smoking area for staff. Improve hot breakfast. Better quality beans, eggs, salmon would help and/or more croissant choice. Thank you.
Stayed 3 nights in Mar 2024

10/10 Excellent

Honey

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
From our arrival, the staff were extremely friendly and went above and beyond, making our one night stay wonderful. We had pre-booked dinner which was superb and the size of our family room was a surprise as it had a separate room for our children. The staff really fussed over our children as well as a little dog and there were even dog biscuits on our breakfast table in the morning.
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay. Staff incredibly friendly and helpful. Room was clean and nicely decorated. Restaurant meal was really good and the breakfast was good quality. Will definitely be returning!
Stayed 1 night in Feb 2024

10/10 Excellent

Joanne

Stayed 1 night in Jan 2024

8/10 Good

Alan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the character of the hotel , shops in near proximity of the shops and restaurants.Near the river a lovely shirt break .
Stayed 3 nights in Dec 2023

8/10 Good

Mrs Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we chose the hotel because it had free parking and EV charging. Both are true but the VB charge point was cordoned off and wasn’t available.. it was apparently reserved but this was 8.30pm at night and we hadn’t been given an option of reserving. a quick charge was all we wanted …
Stayed 1 night in Dec 2023
Response from Reception on 29 Dec 2023
Thank you for your comments. Our free car park is unmanned and works on a first come basis. There is an inexpensive council car park, behind ours.We rely on the courtesy of other guests, not to park in the two EV bays, if not driving an EV, or charging. If requested in advance, we can endeavour to cordon a space by the EV chargers for you. We recommend guests download the EO network charging app, prior to arrival.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Adrian

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Nice little old pub
Stayed 4 nights in Dec 2023

10/10 Excellent

Eurwen

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Rowan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel being so old is definitely quirky but the breakfast was great, the evening meal we had delicious, the choice of drinks in the bar excellent and the staff just so very friendly. The location great for both the town and the river and walks. Will definitely go back
Stayed 2 nights in Nov 2023

8/10 Good

Paul

Stayed 1 night in Nov 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kings Head Ross on Wye
Great hotel, very friendly staff, excellent food, with a warm atmosphere. Highly recommended
Stayed 1 night in Nov 2023

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation and friendly staff - a lovely night away!
Stayed 1 night in Nov 2023

8/10 Good

David

Stayed 1 night in Nov 2023

10/10 Excellent

Nicola

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely welcoming staff, characterful place
Stayed 1 night in Nov 2023

8/10 Good

Monica

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Bathroom WC cistern not filling on Wednesday, still not fixed 24 hours later. Otherwise no problems, nice stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy guests
Really really helpful and friendly staff. Also found the locals in the bar really nice would recommended this hotel Food was also lovely
Stayed 2 nights in Oct 2023

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, good sized room, great breakfast and restaurant, on-site parking available. I can recommend this hotel and would readily stay there again.
Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, friendly and welcoming hotel in the middle of Ross. We stayed on a Saturday and the hotel was busy but there were plenty of friendly and helpful staff so no waiting around. Cosy reception rooms and bar with a great atmosphere. My one minor gripe was our small, dark bedroom with a window looking at a neighbouring wall but it was newly decorated and comfortable - so gripe outweighed by the rest of the well-run and cosy hotel.
Stayed 1 night in Oct 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service
Good position, good restaurant , bedrooom not so good but good bathroom.
Stayed 1 night in Oct 2023

10/10 Excellent

Richard, East Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location right in the heart of town. High streets completely walkable and plenty of shops. Good choice of places to eat. Hearty breakfast included
Stayed 2 nights in Oct 2023

10/10 Excellent

Dorothy

Stayed 1 night in Sep 2023

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Peter

Liked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Trevor

Stayed 3 nights in Sep 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The originality of the building transformed into a hotel. The friendliness of staff and an excellent breakfast after our one night stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week away with biking friends
Couldn’t fault a single thing. Checkin, rooms, breakfast, evening meal, staff were all excellent. Special mention to Magda who made us feel so welcome and went above and beyond. She is an absolute credit to the hotel !
Stayed 4 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not fault this hotel in any way whatsoever.
Stayed 2 nights in Aug 2023

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Service from staff could be better, breakfast orders were regularly delayed, items forgotten and one day the toast was completely burnt but the scrambled eggs had been placed over the burnt food to hide it and still served to me. Very long wait to check out - the people in front of me were not happy as their room had been given to someone else - and when I was finally served I was told that I hadn’t paid for my stay and owed over £400. I had to find my booking email to prove that I had already paid. Staff member couldn’t explain why hotel account didn’t reflect my payment.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wonky old Coaching inn.
Great wonky old Coaching inn. With good food, good beer and very friendly staff.
Stayed 1 night in Aug 2023

8/10 Good

Pam

Stayed 1 night in Aug 2023

8/10 Good

R

Stayed 2 nights in Aug 2023

10/10 Excellent

David

Stayed 1 night in Aug 2023

10/10 Excellent

Sian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky hotel and very intersting. Love the bar and the library. True the stairs were steep and winding but we were warned on the website - also the tight entrance to the car park. None of this detracted from our stay - the room was comfortable and had good facilties and the staff were friendly. Would stay again but would book a first floor room
Stayed 1 night in Aug 2023

10/10 Excellent

Jack

Stayed 1 night in Aug 2023

8/10 Good

Zoe

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely evening.
The hotel is old and charming. The food was excellent and the staff were all lovely. The reception to the tv in the bedroom was very poor and the tap water in the bathroom was not for drinking. However, these issues did not spoil our overall enjoyment of our stay.
Stayed 1 night in Aug 2023

8/10 Good

Barry

Stayed 3 nights in Aug 2023

10/10 Excellent

Aarthi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We went to stay in the property for a weekend getaway . I personally enjoyed my stay there.Excellent breakfast options . Marvellous customer sevice . They were all smiling and gave us pleasant experience
Stayed 1 night in Jul 2023

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and knowledgeable about the town and area. The room was excellent, very comfortable and clean. The only downside were the winding stairs that could have been a problem for less mobile individuals. However the view from the room at the top of the Hotel made the effort worthwhile.
Stayed 1 night in Jul 2023

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very characterful and central in Ross
Stayed 2 nights in Jul 2023

10/10 Excellent

ROGER

Stayed 1 night in Jul 2023

10/10 Excellent

MALCOLM

Liked: Cleanliness, staff & service, property conditions & facilities
Loved Ross-on-Wye Kings Head great place to stay
Stayed 1 night in Jun 2023