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Reviews of Ourania Apartments

3 out of 5
Ourania Apartments
Kato Gouves, Hersonissos, Crete Island

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 90 reviews" "
Rating 8 - Good. 45 out of 90 reviews" "
Rating 6 - Okay. 7 out of 90 reviews" "
Rating 4 - Poor. 0 out of 90 reviews" "
Rating 2 - Terrible. 0 out of 90 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment and location. Very close to the beach and plenty of restaurants. 10 min. walking to the bus stop to go to Heraklion or airport. Recommend to stay.
Stayed 8 nights in Jul 2023
Response from Ourania Apartments on 30 Jul 2023
Dear Lia,Thank you for your review and kind words. We hope to see you again soon!

8/10 Good

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
5 nights with friends
We loved our stay at Ourania Apartments. Service was great, staff were super friendly and helpful. The apartments we stayed in were slightly older but still fine. We had a lovely big balcony which was amazing. I think there are also newer apartments in the same complex which look much more modern which would be ideal for our next stay. The apartments are only a short walk from the beach and restaurants so location was perfect! Couldnt have been happier in terms of value for money - couldnt believe how little we paid for 5 nights! I would recommend!
Stayed 5 nights in Sep 2019
Response from Ourania Apartments on 20 Sept 2019
Dear Chelsea, thank you for your rating and kind words. Looking forward to seeing you again soon!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personnel!!!!! Great value for money!!!!!
Stayed 5 nights in Aug 2019
Response from Ourania apts on 10 Sept 2019
Dear friend, thank you for your review and kind words! Looking forward to seeing you again soon!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend to a friend!
We thoroughly enjoyed our stay at Ourania Apartments. The complex is very picturesque with a beautiful pool, the staff are lovely and extremely hospitable, the location is perfect (being less than 5 minuets from the beach and wonderful restaurants), and we especially loved the wild cats that roamed the area. The apartments themselves, although are very basic and fairly bare, are kept very clean and bedsheets and towels are replaced regularly, and have all the basic necessities for comfortable living. There is no real faulting Ourania — although I would say for future guests — be wary of hidden fees for things that seemed to be advertised as included but in fact come at a cost i.e air conditioning, safe, etc.
Stayed 7 nights in Jul 2019
Response from kostas on 6 Aug 2019
Dear friend, Thank you for your kind words. There are not hidden fees. Everything is clear on Expedia's website. You can see the following information at the bottom of expedia's page. Important information Fees You'll be asked to pay the following charges at the property: Tourism fee: EUR 1.5 per accommodation, per night We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. Optional extras The following fees and deposits are charged by the property at the time of service, check-in or check-out. Fee for English breakfast: EUR 6 per person (approximately) Airport shuttle fee: EUR 35 per vehicle Late check-out fee: EUR 30 (subject to availability) Air conditioning fee: EUR 6 per night In-room safe fee: EUR 10 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Best regards

10/10 Excellent

AN, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay. Would book again. Quiet. Good location. Close to sea, bakery, restaurants and supermarkets.
Stayed 7 nights in Jul 2019
Response from Ourania Apartments on 5 Aug 2019
Dear friend, thank you for your review and kind words! Looking forward to seeing you again soon!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Lovely friendly staff, spotlessly clean, fab pool and close to all amenities 2nd visit and plan to return soo soon
Stayed 6 nights in Apr 2019
Response from Ourania Apartments on 5 May 2019
Dear friend, Thank you for your kind words and review! Looking forward to seeing you soon again! Kind regards,

10/10 Excellent

Katrina, London

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel 3 minutes walk from nice beach the staff were realy friendly Pool was clean
Stayed 14 nights in Oct 2018
Response from Ourania Apartments Hotel on 23 Oct 2018
Dear Katrina, thank you for your rating and kind words. Looking forward to seeing you again soon!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Very nice spascious apartments friendly staff room cleaning every other day, comfortable beds... A/c under request...
Stayed 4 nights in Jul 2018
Response from Ourania Apartments on 23 Aug 2018
Dear friend, thank you for your kind words and for your review. Looking forward to seeing you again soon!

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family spot. Big rooms for Europe
It was perfect for a family of 5. The price was right. The staff was always there when we needed anything. Plus they had security at night, but you didn’t feel as if you needed it.
Stayed 3 nights in Jun 2018
Response from Ourania Apartments on 4 Jul 2018
Dear Charles, thank you for your rating and kind words. Looking forward to seeing you again!

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
We had at wonderful stay at the Ourania apartments with our young family, the staff were very helpful and the apartments were immaculate, i would highly recommend these apartments and I look forward to returning in the future,thank you Kostas and your lovely staff!
Stayed 10 nights in Jun 2018
Response from Ourania Apartments on 18 Jun 2018
Dear Ruth, Thank you for your kind words and rating. We hope to see you again soon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a bit on the small size in the living area with only 2 ring elec hob for cooking (studio appts very cramped) but an ideal base when only really using room for sleeping. Rest of complex was good inc bar/catering, staff excellent and reasonable choice of bars and eating places within 15 mins walk (as was the beach). Pool area was big enough for us when going out of season
Dear friend, thank you for your review! We appreciate your feedback. We hope to see you again soon!

8/10 Good

Layton, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hamlet
The hotel consists of an enclosed compound with about two dozen individual apartments arranged around a few courtyards and laneways. It really feels like a charming, immaculately kept hamlet. It is also great value, but be aware that air conditioning is an extra 6 Euros per day. WiFi is free at the pool and bar, but that also costs extra to have in your room. The complex does not have a private beach front. You stroll about 5 minutes along a country lane to get to a small but charming beach with beautiful surf. It feels like the Greek version of visiting my grand mother's place. It also felt "authentically" Greek, at least relative to the image of a charming Greek village in my mind's eye.
Response from Ourania Apartments on 10 Aug 2016
Thank you for your kind words! Looking forward to seeing you again in the hotel!

10/10 Excellent

Marie, Lucan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Love the Ourania apartments, staff fantastic and friendly.
Response from General Manager on 10 Aug 2016
Thank you for your kind words! Looking forward to seeing you again in the hotel! Ourania Apartments

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment close to the beach.
Apartment good for a short stay. Nearby tavernas, Island bar the best. The area of Gouves not great, you need a car. Buses go past but if they are full you have to wait 30 mins+ for the chance of another that also maybe full.
Thank you for your kind words! Looking forward to seeing you again in the hotel!

6/10 Okay

Kenneth, Canada

Liked: Cleanliness, room comfort
Airport convenient, found excellent Traverna near b
arrived late from Spili to reduce the time to drive for early morning flight to Athens

8/10 Good

AMG & JPG, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice
We very much enjoyed our stay at the Ourania Apartments. The apartments are set well back from the main road from Heraklion and close to beaches, small shops. supermarkets, restaurants, car hire etc. Well kept gardens. Nice to find a kettle and toaster at the apartments. Requested not to use tap water in the kettle etc so required to buy bottled water but very cheap at local supermarkets. No hairdryer, cloth, tea towel or washing up liquid in the apartment but soap in the bathroom. Milos restaurant is very good (only complaint - portions too big). Bus stop 13 on main road in walking distance - easy to travel to and from airport, to Heraklion town, to Hersonissos and bus available from Heraklion Bus Garage to visit ancient Minoan ruins at Knossos. Breakfast available at the bar cafe and salads till early afternoon (both very good). Timing of our stay was nearing the end of the season and the local shops were very quiet/some had closed down already but still 'all happening' in Hersonissos and Heraklion shopping areas. Would recommend staying at Ourania Apartments.

10/10 Excellent

Roger and Milci, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Apartments. Nicely laid out.
Gardens, swimming pool area, bar area and rooms kept very clean. Bed linen and towels changed very frequently. Roads around are rough but not far to bus stop, sea front and shops and tavernas. Everyone very friendly. Car parking. Free WiFi. Thoroughly enjoyed our stay.

6/10 Okay

Stephen, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near the beach, pity the room is drab
Suites are nicely set out, in a villa-like arrangement, and the pool area is nice. Sadly, there is no internet in the room, and though it has a kitchenette and sitting area, the layout is uninspiring and there are nearly no decorative touches, giving the place a drab feel. No shower curtain so the whole bathroom gets wet when you shower, a pet peeve of mine. Still, the price was excellent and it technically is a suite with kitchenette, so if you don't need internet in the room it could be a great deal.

8/10 Good

waynecoach, st. catharines on

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got what was expected.air conditioning and safe were xtra

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel
Good value hotel 10 mins from the beach and from bars and restaurants in Kato Gouves. Friendly staff, pool bar with good access to wifi. Always clean and pleasant and quiet by the pool.

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and friendly
Quiet apartments, decent size with separate bedroom. Small balcony on the 1st floor which would have been nicer if bigger but great sunset views facing west. Free wifi by the pool and in the bar and friendly staff. Pool was quite cold (well it was beginning of May) but clean and not very busy that time of year. Cost for late checkout was quite pricey but very convenient.

10/10 Excellent

Robert, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean friendly Ourania
Found the Apartments without too much difficulty. Very pleasant and welcoming on arrival. Bright and clean.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place at a great price!
My mom and I spent 12 nights at Ourania during our recent (and first-ever) trip to Crete. It was wonderful. The staff were helpful and friendly, our room was clean and the property looked great. It was close to the bus stop to Heraklion and Chersonissos, and the beach, without being in the center of all the noise. If you like slower-paced, relaxing hotels, this one's for you.

8/10 Good

Alison, North Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent out of season base for exploring
Well run and designed apartment hotel, near to supermarkets and restaurants (no evening meals at the hotel itself). Set back off the beach and close to the main highway with bus stop, a good place to use as a touring base. 20 mins from the airport - planes do come in overhead but they are landing, so not too noisy. A reasonable library of paperbacks (mainly English, some German). I was there in May and there was plenty of space and peace, not sure how noisy it would be in high season. See their website for information, which was accurate. They will email driving directions if you need them.
View from room 201

8/10 Good

ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peace and quiet
Gem of a place, peaceful, friendly, clean, well worth a visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sally, Surrey, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ourania Apartments, Gouves, Crete
Lovely apartments, well looked after and designed like a small village. Peaceful location but with numerous taverners and a couple of supermarkets within a 10 minute walk. Pool area very nice with lots of sunbeds, although not enough if everyone wanted one but as most people go sight seeing, that's not really a problem. Linen and towels changed a couple of times a week but zero cleaning done within the apartment so you have to clean up after yourself! A really lovely place to stay if seek peace and quiet.

8/10 Good

Gerd

Travelled with group
Liked: Cleanliness, staff & service
Kleine, gepflegte Anlage, macht einen guten, ordentlichen Eindruck. Das Badezimmer hätte eine Renovierung nötig. In der Küche hätten wir uns über eine Kanne gefreut (das ist offenbar in Griechenland kein Standard). Achtung: Klimaanlage kostet extra (6€ am Tag) Personal war sehr freundlich.
Stayed 7 nights in May 2023
Response from Ourania Apartments Hotel on 14 May 2023
Dear Gerd,Thank you for your review and kind words. We hope to see you again!Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Autrement belle établissement Propre et proche de la Mer
Stayed 10 nights in Sep 2019
Response from Ourania Apartments Hotel on 15 Oct 2019
Dear friend thank you for your reviw. Looking forward to seeing you again soon!

10/10 Excellent

Lourdes, Valencia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado,cerca de la playa y también de la carretera para desplazarse a diferentes puntos.Muy tranquilo y muy agradable.
Stayed 7 nights in Aug 2019
Response from Ourania apts on 2 Sept 2019
Dear friend, thank you for your review and kind words! Looking forward to seeing you again soon!!

10/10 Excellent

Mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, bon rapport qualité/prix
Séjour de deux semaines en Crète, dont une passée à Kato Gouves à Ourania Apts. Après un soucis rencontré à l’arrivee, nous avons été logés pour une nuit dans un autre hôtel. Malgré ce petit désagrément, le responsable nous a gentillement relogé pour la suite de notre séjour dans un appartement neuf. Très aimable et souriant, le manager a tjr été à l’écoute. De manière générale, tout s’est très bien passé. Emplacement idéal pour visiter une partie de l’ile et proche de la mer.
Stayed 7 nights in Aug 2019
Response from Ourania apts on 2 Sept 2019
Dear friend, thank you for your review and kind words! Looking forward to seeing you again soon!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2019
Response from Ourania Apartments on 28 Jun 2019
Dear friend, Thank you for your review. Looking forward to seeing you again soon!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Mooi opgezet complex. Veel groen, mooie bouwstijl, straalt rust uit. Zowel aan voor als achterkant een zitje, waardoor je altijd kunt kiezen voor zon of schaduw. Appartement is vrij basic. Goed schoon. Goede service en vriendelijk personeel. Eerste dagen heel slecht geslapen door de hardheid vd bedden. Met opdekmatras werd dit beter. Het complex ligt wel wat afgelegen. Directe omgeving vh complex komt wat verwaarloosd over. Complex ligt ook direct onder landingsroute wat wel geluidsoverlast geeft. Ook het geblaf van honden (op afstand) gaat de hele nacht door.
Stayed 8 nights in Jun 2019
Response from Ourania Apartments on 14 Jun 2019
Dear friend, thank you for your rating and kind words. Looking forward to seeing you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2019
Response from Ourania Apartments on 14 May 2019
Dear friend, Thank you for your review! Looking forward to seeing you soon again! Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Apr 2019
Response from Ourania Apartments on 10 May 2019
Dear friend, Thank you for your review! Looking forward to seeing you soon again! Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pulizie frequenti e ben eseguite. Personale cordiale e disponibile. Stanze spaziose e luminose. Non è vicino alla spiaggia e gli orari della lavanderia sono un po' risicato.
Stayed 5 nights in Apr 2019
Response from Ourania Apartments on 4 May 2019
Caro amico, grazie per il tuo voto e le parole gentili. Non vedo l'ora di rivederti presto!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018
Response from Ourania Apartments on 28 Oct 2018
Dear friend, thank you for your rating. Looking forward to seeing you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2018
Response from Ourania Apartments Hotel on 23 Oct 2018
Dear friend, thank you for your rating. Looking forward to seeing you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018
Response from Ourania Apartments on 16 Oct 2018
Dear friend, thank you for your rating. Looking forward to seeing you again soon!

6/10 Okay

véronique, Angers

Liked: Cleanliness, staff & service
Disliked: Room comfort
C'est vrai, c'est pas cher! Mais il faut savoir qu'à 15 kms à droite de l'aéroport, vous aurez un avion au dessus de vos têtes toutes les minutes...Peut-être n'étions pas dans le meilleur appartement, il était impossible de rester sur le balconnet puisque nous avions la fenêtre de la salle de bain et...toilettes de nos voisins juste à côté et un autre balconnet à 2 mètres. La promiscuité nous a beaucoup dérangé. Sinon, le personnel est très sympathique.
Stayed 7 nights in Sep 2018
Response from Ourania Apartments on 4 Oct 2018
Dear Veronique, thank you for your kind words and for your review. Looking forward to seeing you again soon!

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gouves en un día
Apartments muy modernos y lindos, comodos
Stayed 1 night in Sep 2018
Response from Ourania Apartments on 29 Sept 2018
Dear Jorge, Thank you for your rating and kind words. Looking forward to seeing you again soon! Kind regards,

8/10 Good

Anita, Zürich

Liked: Cleanliness, staff & service, room comfort
Sehr nettes Personal. Appartment ca 10 Min vom schönen Sandstrand entfernt.
Stayed 6 nights in Aug 2018
Response from Ourania Apartments on 8 Sept 2018
Dear Anita, thank you for your kind words and for your review. Looking forward to seeing you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très accueillant, chambre très propre, calme, proche de la mer et des restaurants...
Stayed 7 nights in May 2018
Response from Ourania Apartments on 4 Jun 2018
Dear friend, thank you for your review! We appreciate your feedback. We hope to see you again soon!

10/10 Excellent

helmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ensemble tres calme et tres bien entretenu
malgré un temps maussade, tout s'est bien passé, établissement à 1/2h de AG Nokolaos. conseil ne concernant pas l’hôtel, j'ai loué une voiture chez europcar, le loueur m'a dit que beaucoup de gens se faisait rayer la voiture avec des clefs, vandalisme.. j'ai pris une assurance qui a doublé le prix de loc de la voiture, je n'ai pas vu de voiture rayées
Dear friend, Thank you for your review! Looking forward to seeing you again! Ourania Apartments

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Response from General Manager on 25 Oct 2016
Dear friend, Thank you for your review! Looking forward to seeing you again! Ourania Apartments

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 25 Oct 2016
Dear friend, Thank you for your review! Looking forward to seeing you again! Ourania Apartments

10/10 Excellent

Ingelise, Odense

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skønt ophold på ourania.
Super ferie. Der manglede dog føntørrer og der var ikke mulighed for tilkøb af net i lejligheden som der ellers var beskrevet.
Response from General Manager on 10 Aug 2016
Thank you for your kind words! Looking forward to seeing you again in the hotel! Ourania Apartments

10/10 Excellent

Paola, roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mare incredibile
Tutto bene! Con pochi accorgimenti, l'angolo cottura poteva essere reso maggiormente funzionale. Pulizia dell'appartamento pressoché quotidiana. Zona piscina molto curata. Consigliato.
Response from General Manager on 10 Aug 2016
Thank you for your kind words! Looking forward to seeing you again in the hotel! Ourania Apartments

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé et très calme
Serviette changées tous les 2 jours, établissement propre et personnel aimable et aidant
Response from Ourania Apartments on 10 Aug 2016
Merci!!! Thank you for your kind words! Looking forward to seeing you again in the hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
proche de la plage mais environnement decevant
aparthotel tres bon rapport qualité prix. cependant l’environnement est vilain