View from property

Reviews of El Greco Hotel

2 out of 5
El Greco Hotel
4, Street 1821, Heraklion, Crete Island

Reviews

7.2

Good

Rating 10 - Excellent. 140 out of 730 reviews" "
Rating 8 - Good. 289 out of 730 reviews" "
Rating 6 - Okay. 198 out of 730 reviews" "
Rating 4 - Poor. 72 out of 730 reviews" "
Rating 2 - Terrible. 31 out of 730 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from m. on 8 Feb 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Business traveller
Stayed 4 nights in Nov 2023
Response from m. on 19 Nov 2023
Thank you for staying with us. We appreciate your feed back.

6/10 Okay

ARMPEN

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Alexandrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was excellent
Stayed 2 nights in Oct 2023
Response from m. on 28 Oct 2023
Thank you for staying with us . We appreciate your feed back.

8/10 Good

Nataliya

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2023
Response from m. on 27 Oct 2023
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8/10 Good

Vencent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighbourhood is happenninj
Stayed 1 night in Oct 2023
Response from m. on 24 Oct 2023
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10/10 Excellent

irini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!!!
Was amazing people very friendly very good location , very clear room all perfect bathroom very nice a Litle small but for bath very pleasant. Is in the middle of the downtown with restaurant around but the system of their doors you don't eat any outside . I love it and yes I will stay there always when I back to Heraklion
Stayed 3 nights in Sep 2023
Response from m. on 3 Oct 2023
Thank you for staying with us, We appreciate your feedback.

10/10 Excellent

E

Stayed 2 nights in Aug 2023
Response from m. on 1 Sept 2023
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10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023
Response from m. on 21 Aug 2023
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8/10 Good

Tausif A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
best budget for Heraklion City center
Property is as described. a bit old and beds are not super comfortable and specially for ladies... but the location and the price are highlights of this centrally located old styles hotel. if you are a budget traveller who wants to live right in the center of the city.. this is probably the best and only option even in peak season.
Stayed 2 nights in Jul 2023
Response from m. on 4 Aug 2023
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4/10 Poor

Verified traveller

Disliked: Staff & service
Could smell sewage. Even though I paid for breakfast and didn't eat any of the pastries, staff complained that I drank too much tea (4 cups) and wanted to charge me more for it
Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location in Heraklion.
The best location in the square centre, surrounded by great eateries, bars, cafes and shops, yet so quiet. Lovely, friendly staff too. Loved the view from the balcony. The lobby area though, needs brightening up, especially the bar and breakfast area. Great value though.
The location is great.
Lots of cheap eateries within five minutes walk.
One minute walk away.
Stayed 7 nights in Jul 2023
Response from m. on 15 Jul 2023
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8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for short stay; centrally located ; close to shopping, dining, supermarkets, airport, and port. Breakfast was adequate. Mattresses were um, hard.
Stayed 3 nights in Jun 2023
Response from m. on 15 Jul 2023
Thank you for staying with us. We appreciate your feed back

10/10 Excellent

Jeannette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from m. on 15 Jul 2023
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10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable stay in a central location
Room was clean and comfortable and the hotel was centrally located in Heraklion. Friendly staff.
Stayed 3 nights in Jun 2023
Response from m. on 23 Jun 2023
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4/10 Poor

Emily, Oxford

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Could not lock door from inside hotel room, no lock on bathroom door, paper thin doors and walls so very noisy, had to leave key with front desk each time we left, shower was smaller than a phonebooth and got entire bathroom floor wet, bed was barely a step above sleeping on the floor
Stayed 1 night in Apr 2023

8/10 Good

Ivana

Liked: Cleanliness, staff & service, room comfort
Centrum na dosah
Slušný hotel přímo v centru - čístý, udržovaný. Jednoduchá snídaně. Možná malá koupelna a těsný sprchový kout by se daly vytknout. Nastavená cena ubytování odpovídá.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from m. on 7 Mar 2023
Thank you for staying with us. We appreciate your feed back.

10/10 Excellent

Evgenii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель в самом центре
Был в декабре, это несезон на Крите, поэтому цена за номер была очень низкой. Сам отель находится в самом центре на пересечении двух главных пешеходных улиц. Вывеска видна издалека - если бы не знал, то подумал бы что это какой-то пафосный 5* отель. Жил в одноместном номере - комната и ванная очень небольшие по площади. Все не самое новое, но в нормальном состоянии. Немного разочаровало отсутствие холодильника и чайника в номере. Еще небольшой недостаток - окна выходят во внутренний двор и из номеров напротив люди смотрят друг на друга. Отдельно хочу отметить труд горничной. Очень доброжелательная, меняла постельное белье раз в два дня, расставляла тапочки по местам и даже мыла окно с обеих сторон! Еще мне понравился мужчина на ресепшне, был приветлив и всегда улыбался в ответ.
Stayed 3 nights in Dec 2022
Response from m. on 17 Dec 2022
Thank you for staying with us. We appreciate your feed back.

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from m. on 17 Dec 2022
Thank you for staying with us. We appreciate yoiur feed back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2022
Response from m. on 9 Dec 2022
Thank you for staying with us. We appreciate your feed back.

8/10 Good

George

Stayed 2 nights in Oct 2022

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Flooding caused issues but hotel satisfactory
Strange times as there were flash floods in Crete and when we got to the hotel there had recently been a power cut. We made a last minute booking as we were unexpectedly stuck in Heraklion as a result of the flooding. On arrival at the hotel there were number of people in reception who had booked but who the hotel had no record. That said, our booking was on the system. The hotel was fairly basic and the en-suite bathroom tiny. However it was a perfect bolthole for the evening.
Stayed 1 night in Oct 2022
Response from m. on 22 Oct 2022
Thank you for staying with us. We appreciate your feed back.

10/10 Excellent

evelyn

Stayed 2 nights in Oct 2022
Response from m. on 16 Oct 2022
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8/10 Good

deputy director

Stayed 3 nights in Oct 2022

10/10 Excellent

Patricia

Stayed 7 nights in Sep 2022

6/10 Okay

lior

Stayed 1 night in Oct 2022
Response from m on 10 Oct 2022
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4/10 Poor

Kelly

Stayed 1 night in Sep 2022

6/10 Okay

Ramy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The night front desk receptionist/mgr is RUDE and UNFRIENDLY. The day man is sweet and friendly. Gave me good recommendations for restaurants in the area. The Location is a TEN hands down. Liked being in the center, walking everywhere. Overnight Parking is available 10 minutes walk from the hotel, since there’s No Street Parking. Streets are tiny, hotel room is tiny (You can’t even turn around in the bathroom without hitting something :) great value for your money. Breakfast is very limited I passed, didn’t care much for it.
Stayed 3 nights in Sep 2022

10/10 Excellent

Lynne

Stayed 3 nights in Sep 2022
Response from m. on 27 Sept 2022
Thank you for staying with us. We appreciate your feed back.

10/10 Excellent

Veronica

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022
Response from m. on 25 Sept 2022
Thank you for staying with us. We appreciate your feed back.

10/10 Excellent

Ako

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As others say, the bathroom is tiny, but it was pretty reasonable and the location is perfect! We are totally satisfied.
Stayed 5 nights in Sep 2022
Response from m. on 22 Sept 2022
thank you for staying with us. we appreciate your feedback.

8/10 Good

Gelu-Gabriel, Hawkesbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, would stay again when in Heraklion
Stayed 2 nights in Sep 2022
Response from m. on 22 Sept 2022
Thank you for staying with us. We appreciate your feed back.

4/10 Poor

Zsuzsanna

Disliked: Staff & service, amenities, property conditions & facilities
Very unfriendly staff, especially the check-in staff
Stayed 2 nights in Sep 2022

8/10 Good

Evangelos

Stayed 11 nights in Aug 2022
Response from m. on 9 Sept 2022
Thank you for staying with us. We appreciate your feed back.

8/10 Good

steve

Stayed 1 night in Aug 2022
Response from m. on 20 Aug 2022
Thank you for staying with us. We appreciate your feed back.

10/10 Excellent

Gohar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the city center. It is near to everything.
Stayed 4 nights in Jul 2022
Response from m. on 7 Aug 2022
Thank you for stayingwith us. We appreciate your feedback.

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, property conditions & facilities
Normaali tavallinen hotelli jossa ei ole mitään luksusta mutta kaikki toimii niinkuin pitääkin. Hotellin eteen ei pääse taksilla koska alueella on kävelykatuja. Ympäristössä on paljon baareja ja kaikkiin oleellisiin paikkoihin pääsee kävellen.
Stayed 3 nights in Jul 2022
Response from m. on 29 Jul 2022
Thank you for staying with us.We appreciate your feed back

6/10 Okay

María sagrario

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the center y the price is no expensive
Stayed 1 night in Jul 2022
Response from m. on 27 Jul 2022
Thank you for staying with us. We appreciate your feed back.

10/10 Excellent

LJILJANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from m. on 25 Jul 2022
Thank you for staying with us. We appreciate your feed back.

10/10 Excellent

Ofer

Stayed 1 night in Jun 2022
Response from m. on 30 Jun 2022
thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2022

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in the city center, close to the tourist attractions. There are many restaurants and stores in the area. The reception desk is open 24 hours. The staff is welcoming and polite. The room is spacious, has a balcony and street view. The bathroom is very small. The free WiFi connection is quite weak.
Stayed 2 nights in Jun 2022
Response from m. on 30 Jun 2022
Thank you for staying with us. We always work hard to make our guests happy, and appreciate your feedback.

6/10 Okay

Louise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2022

6/10 Okay

natalie

Travelled with partner
Liked: Staff & service
Great location in the heart of Heraklion so that sight-seeing plus eating and drinking was really easy. Room was small and rather dated. No bar fridge or spare pillows/sheets. Located at the back of the building looking straight into other rooms so the curtains have to be kept closed all the time which makes things even more dreary. Bathroom was really tiny - couldn't even open the door properly.
Stayed 3 nights in Jun 2022

6/10 Okay

Athanasarou

Liked: Staff & service, property conditions & facilities
Οι πετσέτες στο μπάνιο είχαν τρίχες και δεν έχει καλή ηχομόνωση. Το το design των επιπλων είναι παλαιού τύπου ,το μπάνιο όμως ήταν Εξαιρετικό! Παρόλο που ήταν μικρό.
Stayed 1 night in Jan 2022

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from m. on 23 Jan 2022
Thank you for staying with us. We always work hard to make our guests happy, and appreciate your feed back.

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location
Great location.
Stayed 1 night in Jan 2022
Response from m. on 19 Jan 2022
Thank you for staying with us. We always work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Edward

Stayed 1 night in Dec 2021

8/10 Good

Emmanouil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021