Ratings based on 123 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
92% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Albergo confortevole sulla spiaggia. Ottima locati

Posted 22-Sep-2016
Pros: Tutti i servizi garantiti dall'hotel sono stati ottimi.
Cons: Troppi ombrelloni in spiaggia quindi con posti per prendere il sole troppo ravvicinati
Location: Ottima posizione dell'hotel, vicina al centro di Hersonissos ( circa 1 km ) e sulla spiaggia; Servizi: formula all-inclusive ottima
Settimana in totale relax grazie anche alla formula all-inclusive
Comment from Hotel Management
23-Sep-2016 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for your review regarding Creta Maris Beach Resort. We appreciate your feedback and comments, as we consider them the best way to improve our services even more in the future. We hope to have the chance to welcome you again in the future and offer our best services. Best Regards, Faye Papaioannou
4out of 5
by A verified traveller from Paris

Très bon hôtel !

Posted 17-Sep-2016
Pros: Les 6 piscines, les 5 restaurants, le personnel aux petits soins !
Cons: A 7h du matin, quasiment tous les transats sont déjà réservés sur les 2 piscines principales près de la mer.
Location: Pas terrible! Hersonissos est loin d'être une station balnéaire agréable: enchainements disgracieux d’hôtels et autres restaurants racoleurs.....
Très bon séjour passé au Creta Maris. Le personnel est attentif, serviable et souriant. La formule all inclusive est de qualité: plusieurs restos, cocktails sympas, bars avec différentes ambiances (cela est loin d'être le cas dans les autres établissements offrant ce type de formule!)
Comment from Hotel Management
20-Sep-2016 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for your feedback regarding your stay at Creta Maris Beach Resort. We are glad to read that you overall enjoyed your holidays with us. Moreover, we appreciate your feedback and the comments made and will take them into our consideration. As regards the sunbeds reservation, please allow us to clarify that as we are going through the high season, it is inevitable that some areas of our resort, like our main swimming pool, will accommodate the majority of our guests. However, as Creta Maris Beach Resort is located in an area of 150,000 sq.m., and offers 6 different swimming pools with sunbeds and umbrellas, our guests can easily find a place to be accommodated in one more quiet area. In addition, our pool attendants will be more than happy to assist you finding an available sunbed. Looking forward to accommodate you again in the near future and offer another memorable holidays’ experience! Best Regards, Faye Papaioannou
5out of 5
by A verified traveller from Lambres-Lez-Douai

Hôtel fabuleux !

Posted 12-Sep-2016
Cons: Fermeture de la piscine à 20 heures serait idéale
Location: A proximité du Créta Maris il y a la ville de Hersonissos très animée, il y a beaucoup d'excursions à faire, Santorini, Balos, l'île de Chrissi....
Le Créta Maris est un hôtel fabuleux, d'une propreté irréprochable, un confort exceptionnel, le personnel est très gentil, très belle à plage à proximité...... je le conseil vivement.
Comment from Hotel Management
15-Sep-2016 by Faye Papaioannou , Hotel Management
Dear Guest, Thank you very much for your review and comments. We are happy to read that you fully enjoyed your stay at Creta Maris Beach Resort! Looking forward to welcome you again in our resort and offer another memorable holidays’ experience! Best Regards, Faye Papaioannou
4out of 5
by A verified traveller from Woerden

Prima hotel!

Posted 11-Sep-2016
Een prima verzorgd hotel. De kamer was netjes met een heerlijk bed. Het personeel is uiterst vriendelijk. Een enorme keus bij de buffet restaurants Het zwembad bij het hoofdgebouw is enigszins druk, maar de andere zwembaden waren heerlijk rustig. Wij hebben genoten.
Comment from Hotel Management
13-Sep-2016 by Faye Papaioannou , Hotel Management
Dear Guest, Thank you for your review and the comments written! We are glad that we met your expectations during your stay at Creta Maris Beach Resort. We are looking forward to accommodate you again in the near future and offer another memorable holidays’ experience! Best Regards, Faye Papaioannou
5out of 5
by A verified traveller

great Time again

Posted 04-Sep-2016
It's our second time here and it was excellent as the first time
Comment from Hotel Management
08-Sep-2016 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for your feedback. We are glad that you fully enjoyed your second stay at Creta Maris Beach Resort, as we do our best in order to offer a memorable holidays’ experience to all our guests. Looking forward to welcome you again in the near future and offer our best services again! Best Regards, Faye Papaioannou
4out of 5
by A verified traveller

Posted 04-Sep-2016
Direkt am Strand gelegenes, grosses Resort mit insgesamt 6 Pools. Ort mit netter Promenade fußläufig erreichbar.
Comment from Hotel Management
08-Sep-2016 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for your review! We are happy to read that you enjoyed your stay at Creta Maris Beach Resort. Looking forward to welcome you again in 2017 and offer another memorable holidays’ experience! Best Regards, Faye Papaioannou
5out of 5
by A verified traveller from Canada

Excellent Hotel on Beach

Posted 03-Sep-2016
Pros: Overall accommodation and location
Cons: Dinner variety could be improved
Location: Did not leave the resort
Very nice accommodation with friendly staff. Always helpful. Good entertainment. Nice beach
Comment from Hotel Management
08-Sep-2016 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for your feedback. We are glad to read that you enjoyed your stay at Creta Maris Beach Resort. We would also like to thank you for your comments and assure you that we will take them into consideration for our future actions. Hope to have the chance to accommodate you again in your next trip to Crete! Best Regards, Faye Papaioannou
5out of 5
by A verified traveller from Kiev

My best vacation on the sea.

Posted 02-Sep-2016
Pros: I like it's green gardens, tasty food, good location and provesional staff.
Cons: The towels and beds are very clean but the bathroom was not clean enough especially shower.
Location: The hotel is near the seafront of Hersonissos with planty of bars, shops, restaurants and clubs.
It was amazing vacation thanks to Creta Maris. The blue sea, clean sand beach, green huge territory, useful and polite staff, tasty meal, comfortable room.
Comment from Hotel Management
08-Sep-2016 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for taking the time to write this review regarding your stay at Creta Maris Beach Resort. We are glad that you fully enjoyed your holidays with us, as we always do our best in order to offer excellent stay to all our guests. We would also like to thank you for your comments, as we consider them an important part of our constructive communication. As regards your dissatisfaction with the bath’s cleanliness, we would like to express our surprise, as we consider cleanliness one of the most important sectors of the stay and do our best to ensure that every room and area of the resort is perfectly clean. Thus, allow us to clarify that every single room in the resort is being cleaned once a day and is always checked after by housekeeping manager. We hope you have mentioned your dissatisfaction to our Guest Service in order for us to act accordingly. We are looking forward to welcome you again in your next trip to Crete and offer our best services! Best Regards, Faye Papaioannou
5out of 5
by A verified traveller

Posted 31-Aug-2016
Cons: Il serait souhaitable que les transats sur la plage et même ceux de la piscine ne soient pas réservés dès l'aurore ..... en y déposant les serviettes
nous avons souhaité séjourner à nouveau dans cet établissement car nous avions passé un excellent séjour l'année dernière. Aucune déception pour ce nouveau séjour. Le personnel est très attentif et l'hôtel très bien situé.
Comment from Hotel Management
01-Sep-2016 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for the time you dedicated to write this review regarding your stay at Creta Maris Beach Resort. We are glad to read that you enjoyed your stay in our resort, as we always do our best in order to offer a memorable stay to all our guests! As regards your comment about the sunbeds’ reservation, please allow us to clarify that as we are going through the high season, it is inevitable that some areas of our resort, like our main swimming pool, will accommodate the majority of our guests. However, as Creta Maris Beach Resort is located in an area of 150,000 sq.m., and offers 6 different swimming pools with sunbeds and umbrellas, our guests can easily find a place to be accommodated in one more quiet area. Moreover, our pool attendants will be more than happy to assist you finding an available sunbed. We hope to have the chance to accommodate you again in our resort and offer our best services! Best Regards, Faye Papaioannou
4out of 5
by A verified traveller from Israel

Great family hotel

Posted 28-Aug-2016
Pros: Staff was really helpful and nice. Room was big clean and inviting. Amount of bars around hotel
Cons: Food was repetitive- couldn't manage to reserve place to themed restaurants. All inclusive could be better (more snacks\fruits etc and have real coke
Location: Didn't go out to much - great boardwalk next to hotel, plenty of restaurant\pub\shopping stores
We had a great time during our stay (2 adults and a 1.5 yr child) Though the hotel is extremely big it didn't feel crowded at all (Was hard to find chairs near pools though) Hotel is very impressing - really big and contains a lot of different attractions. Was disappointed that lifeguard said I couldn't use the water slide with my son - since he's only 1.5 years old that meant he couldn't go at all.
Comment from Hotel Management
29-Aug-2016 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for your review. We would also like to thank you for your comments and assure you that we will take them into consideration in order to ameliorate even more our services in the future. However, we would like to offer you some explanation on the aforementioned points. Please allow us to mention that the menu of our two Main Restaurants (Cosmos & Estia) is only gets repetitive after two weeks. We hope you have mentioned something to our staff in order to try satisfying any particular culinary need of yours. As concerns the difficulty, you experienced with our restaurants’ reservation system, please allow us to clarify that our Guest Service Agents are always happy to assist any guest who has any difficulties booking a table. Moreover, we would like to inform you that since Creta Maris Beach Resort supports the local community and producers, it offers the best local brand of non-alcoholic soft drinks, called “Fimi”. However, we will take your comment into consideration for our future improvement plans. Further, please allow us to clarify that as we are going through the high season, it is inevitable that some areas of our resort, like our main swimming pool, will accommodate the majority of our guests. However, as Creta Maris Beach Resort is located in an area of 150,000 sq.m., and offers 6 different swimming pools with sunbeds and umbrellas, our guests can easily find a place to be accommodated in one more quiet area. Moreover, our pool attendants will be more than happy to assist you finding an available sunbed. We hope to have the chance to accommodate you again in the future and offer our best services! Best Regards, Faye Papaioannou