Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Great hotel on the beach.

Posted 23-Jul-2016
Cons: Premium drinks and better mixers should really be included for the price paid
Located on the beach in Hersonissos a great hotel for a relaxing break and only 5 minute walk into town. Although the hotel has over 2000 guests when full there was never the feeling of being crowded as there are several pools and restaurants. They were very accommodating even providing a birthday cake free of charge. We travelled with a 26, 17 and 16 year old who also enjoyed it.
4out of 5
by A verified traveller

Lovely hotel

Posted 23-Jul-2016
Pros: Food had lots of choice and it was good food
Food choice was good, swimming pools were warm and clean. Staff very friendly and helpful overall a nice place to stay.
Comment from Hotel Management
25-Jul-2016 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you very much for your review. We are delighted to read that you enjoyed your stay at Creta Maris Beach Resort. We are looking forward to welcome you again in the near future and offer another memorable holidays’ experience! Best Regards, Faye Papaioannou
4out of 5
by A verified traveller

Amazing customer service.

Posted 22-Jul-2016
Super hotel. Deluxe suite with sea view was a fab room. The staff particularly George from the fab cochlias restaurant and Mariana from guest services were just exceptional. They embody what spectacular customer service should represent. Thank you. The sea is also amazing. The small beach area near cochlias is where we spent most of our time. Fabulous holiday.
Comment from Hotel Management
25-Jul-2016 by Faye Papaioannou , Hotel Management
Dear Guest, Thank you very much for your review and comments. We are happy to read that you fully enjoyed your stay at Creta Maris Beach Resort! Looking forward to welcome you again in our resort and offer another memorable holidays’ experience! Best Regards, Faye Papaioannou
5out of 5
by A verified traveller from Heywood, England

Absolutely wonderful hotel and great location

Posted 19-Jul-2016
Pros: Great beach location, facilities, pools, 5 restaurants to chose from, amazing staff and extremely clean. Also 5 minute walk to town. PERFECT
Cons: I would keep the pools open later than 6pm as it is still very hot at this time.
Location: There are many excursions available and boat trips 5 minutes walk from the hotel. We visited Sisi this was gorgeous and well worth a try
This hotel is absolutely lovely. The setting is perfect on the beach but also right next to the hustle and bustle of town if you want to venture out. The hotel staff were amazing and couldnt do enough to please you. Everyone from the bar staff, reception, restaurant, cleaning staff and management were excellent and always had a smile and time for a chat. The hotel is spotless I was amazed by the cleanliness of the hotel and this all appears to happen in the background with no fuss. Given the size of the hotel the number of people it caters for and the fact it serves food near enough 12 hours a day i really couldnt believe how the team managed to keep the hotel this clean. The hotel has many different restaurants in different areas of the complex which you can use. The hotel itself is made up like a Greek village walking around the cobbled little streets to get to each restaurants or one of the many pools is lovely. The food is varied and plentiful you will definately not go hungry. And they serve foodd from 6am near enough through to midnight which is quite unique so you can be flexible with your day. The Cosmos restaurant is the main restuarant and is very nice and again the staff are amazing. I also liked the Kebab style lunch provided at the A;myra restaurant. I would definately recommend this hotel and will be booking again for next year
Comment from Hotel Management
20-Jul-2016 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you very much for the time you dedicated to write this review regarding your stay at Creta Maris Beach Resort. We would also like to thank you for your comments and the kind words written! We are delighted that you fully enjoyed your stay with us, while we promise to take into consideration your comment about the towels exchange. Looking forward to welcome you again in the future and offer another memorable experience! Best Regards, Faye Papaioannou
4out of 5
by A verified traveller from france

très bien situé proche aéroport

Posted 26-Jun-2016
Pros: Accès à la plage direct
Cons: Plus de surveillance contre les personnes qui réservent les transats et du personnel francophone et baisse des tarifs sur le spa
Location: Dans la rue se l hôtel un circuit en buggy trop bien un peu chère mais ça vaut le coup
Le plus: Très beau hotel les pieds dans l eau belle plage et très bon restaurants Le moins : parle peu le français
Comment from Hotel Management
28-Jun-2016 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for your feedback regarding your stay at Creta Maris Beach Resort. We would also like to thank you for the comments written. We appreciate your review as we believe that this is the best way for us to ameliorate our services even more. Hope to have the chance to accommodate you again in the future and offer a memorable holidays’ experience! Best Regards, Faye Papaioannou
5out of 5
by A verified traveller from West Lothian

Perfection

Posted 02-Jun-2016
Pros: The location is perfect. Near the resort centre but far enough away to make it relaxing.
Cons: Nothing - it is just perfect
Location: Lots of shops, bars and taverna's close by. Excellent location.
Just had the most amazing, relaxing holiday at the Creta Maris Beach Resort. Staff could not do enough to help you. Food was amazing and the cleanliness is second to none. I can't rate this hotel high enough.
Comment from Hotel Management
02-Jun-2016 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you very much for the time you dedicated to write this review regarding your stay at Creta Maris Beach Resort! We are delighted to read that you fully enjoyed your holidays with us! Looking forward to welcome you again in the near future and provide our best services! Best Regards, Faye Papaioannou
5out of 5
by A verified traveller from Sassenage

Super

Posted 23-May-2016
Personnels super restaurant également Tout est parfait. A recommander.
Comment from Hotel Management
23-May-2016 by Faye Papaioannou , Hotel Management
Dear Guest, Thank you very much for your review and comments. We are happy to read that you fully enjoyed your stay at Creta Maris Beach Resort! Looking forward to welcome you again in our resort in your next trip to Crete! Best Regards, Faye Papaioannou
4out of 5
by A verified traveller from Région parisienne

HOTEL ACCUEILLANT et BIEN SITUE

Posted 11-May-2016
Pros: Accueil et écoute du personnel. Les prestations
Location: La ville proche et le front de mer
Le bémol de ce séjour fut l'emplacement de la chambre. Située au dessus de l'entrée de l'hôtel. Nuisance sonore: des cars et des touristes qui se couchaient très tard et départ matinal des touristes. Les nuits ne furent pas reposantes. Nous avons demandé à changer de chambre mais il n'y avait pas de chambre de notre catégorie côté cour ou jardin. Dommage.
Comment from Hotel Management
16-May-2016 by Faye Papaioannou , Hotel Management
Dear Guest, Thank you for your feedback and comments regarding your stay at Creta Maris Beach Resort. We wish you have shared your dissatisfaction about your room location, so that we could have done our best to reallocate you. As Creta Maris Beach Resort offers many different room types, we will be happy to accommodate you again in the future and provide you our best services! Best Regards, Faye Papaioannou
5out of 5
by A verified traveller

Nice hotel close to the beach, great place to chil

Posted 10-May-2016
Cons: more vegetarian options
great place to stay and chill out. Unfortunately they wont let me leave a review unless I add more information
Comment from Hotel Management
11-May-2016 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for your feedback. We are glad to read that you enjoyed your stay at Creta Maris Beach Resort. We would also like to thank you for your comments and assure you that we will take them into consideration for our future actions. Hope to have the chance to accommodate you again in your next trip to Crete! Best Regards, Faye Papaioannou
5out of 5
by ZAKHAR

This traveller left a rating score only Posted 16-Oct-2015 on Hotels