We had a great time during our stay (2 adults and a 1.5 yr child)
Though the hotel is extremely big it didn't feel crowded at all (Was hard to find chairs near pools though)
Hotel is very impressing - really big and contains a lot of different attractions.
Was disappointed that lifeguard said I couldn't use the water slide with my son - since he's only 1.5 years old that meant he couldn't go at all.
Comment from Hotel Management
29-Aug-2016 by Faye Papaioannou, Hotel Management
Thank you for your review. We would also like to thank you for your comments and assure you that we will take them into consideration in order to ameliorate even more our services in the future.
However, we would like to offer you some explanation on the aforementioned points.
Please allow us to mention that the menu of our two Main Restaurants (Cosmos & Estia) is only gets repetitive after two weeks. We hope you have mentioned something to our staff in order to try satisfying any particular culinary need of yours.
As concerns the difficulty, you experienced with our restaurants’ reservation system, please allow us to clarify that our Guest Service Agents are always happy to assist any guest who has any difficulties booking a table.
Moreover, we would like to inform you that since Creta Maris Beach Resort supports the local community and producers, it offers the best local brand of non-alcoholic soft drinks, called “Fimi”. However, we will take your comment into consideration for our future improvement plans.
Further, please allow us to clarify that as we are going through the high season, it is inevitable that some areas of our resort, like our main swimming pool, will accommodate the majority of our guests. However, as Creta Maris Beach Resort is located in an area of 150,000 sq.m., and offers 6 different swimming pools with sunbeds and umbrellas, our guests can easily find a place to be accommodated in one more quiet area. Moreover, our pool attendants will be more than happy to assist you finding an available sunbed.
We hope to have the chance to accommodate you again in the future and offer our best services!