Ratings based on 134 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
97% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Travellers from Canada

Posted 06-Aug-2016
Nice central place to stay. Prices are great the hotel was very clean. And staff very friendly. Breakfast which was included in the price was excellent and parking fees were also a great price! Loved Heppenheim .... Beautiful little town and wish we had more time there!
Comment from Hotel Management
11-Aug-2016 by M, Hotel Management
Dea Guest, thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind regards Dirk Sönnichsen General Manager
3out of 5
by A verified traveller from Berlin

Hotel ok für eine Übernachtung

Posted 14-May-2016
Pros: Kundenorientierung der Putzfrau
Cons: Seriöser Auftritt des Empfangspersonals
Bad klein und Amaturen alt, Tiefgarage eng, Zimmer an Hauptstrasse sehr laut
4out of 5
by Gunnar from Greifswald

kurzer beruflicher Aufenthalt

Posted 30-Apr-2016 on Hotels
ein beruflicher Aufenthalt in Heppenheim machte eine Übernachtung notsendig, die im Michel-Hotel verbracht wurde. Schlaf sehr erholsam, Zimmerausstattung gut (Standard, kein Wasserkocher). zu Frühstück und sonstigem Service kann ich nichts sagen (nicht genutzt).
4out of 5
by Sebastian

This traveller left a rating score only Posted 30-Apr-2016 on Hotels
3out of 5
by A verified traveller

Posted 27-Apr-2016 on Hotels
Leider trotz Reservierung und Vorauszahlung eines Nichtraucherzimmers nur ein altes umrenoviertes Raucherzimmer bekommen. Buchung war zunächst nicht auffindbar. Beim Frühstücksbuffet wurde nur nach Aufforderung nachgelegt obwohl das Hotel ausgebucht war.
5out of 5
by A verified traveller

Super preis für dieses Hotel

Posted 24-Apr-2016
Wir waren zwei Nächte da .ruhige Lage .gute Ausstattung .super Personal.frühstück war auch gut .schön ruhiger Frühstücks saal
4out of 5
by Lasse from Oslo

Sentralt, parkering.

Posted 27-Mar-2016 on Hotels
Godt og effektivt hotell. God frokost buffet. Parkering i hotellets eget P -hus
4out of 5
by Steven from London, England

Nice Stay, Nice Staff, Nice Locals

Posted 24-Mar-2016 on Hotels
Hotel was nice, Staff very friendly and accommodating, Breakfast was fantastic (buffet style, perfect). Downside to hotel was no cafe, food, other than for breakfast (which was fantastic). Local Italian place was super good, location was wonderful, locals were all friendly. We selected hotel online based on decent price and dog friendly, and we were happy overall with hotel and would stay there again. Just a shame guest cant have lunch or dinner at hotel. We were pleased that the hotel had smoking rooms available, which made our stay even better, plus they had a smoking area just outside on nice small patio. Good place to stay !!
3out of 5
by A verified traveller from Allgäu

Posted 18-Mar-2016
Das Hotel ist für mich verkehrsgünstig zu erreichen und mein Zimmer, sauber und gut eingerichtet, war ruhig. Das Frühstück läßt keine Wünsche offen. Große Auswahl in guter Qualität. Auch die Möglichkeit, sein Auto in der Tiefgarage zu parken, ist von Vorteil.
5out of 5
by Roelof from Bremen

...Geheimtipp in Heidelberg...

Posted 18-Mar-2016 on Hotels
Das Hotel hat nicht viele Zimmer, daher ist eine frühzetige Buchung empfohlen. Man fährt direkt aus dem Parkhaus mit dem Lift in die Lobby. Die Mitarbeiter im Hotel sind alle sehr freundlich und man fühlt sich willkommen.