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Vale Resort

4.0 star property
Upscale hotel with 2 restaurants and full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Vale Resort

Photo gallery for Vale Resort

Exterior
Terrace/patio
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
2 restaurants, breakfast served

Overview of Vale Resort

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is £114
Price available on 2/5/2024

Explore the area

Map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • Popular LocationLlantrisant Castle6 min drive
  • Popular LocationThe Royal Mint Experience10 min drive
  • Popular LocationPrincipality Stadium17 min drive
  • AirportCardiff (CWL-Cardiff Intl.)23 min drive
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Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 215 sq ft
  • Resort view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 215 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 344 sq ft
  • Golf view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
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Parking included
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9.0 out of 10, Wonderful, (500)
The price is £130
per night
6 May - 7 May
Lanelay Hall Hotel & Spa

About the area

Pontyclun

Vale Resort is located in Pontyclun. Cardiff Bay and Creigiau Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Dyffryn Gardens and Arboretum and Barry Island Pleasure Park. Looking to enjoy an event or a game? See what's going on at Principality Stadium or Cardiff International Arena.
Visit our Pontyclun travel guideOpens in a new window

What's nearby

  • Llantrisant Castle - 6 min drive
  • The Royal Mint Experience - 10 min drive
  • St. Fagans National Museum of History - 11 min drive
  • Cardiff Castle - 16 min drive
  • Principality Stadium - 17 min drive

Getting around

  • Pontyclun Station - 9 min drive
  • Cardiff International Airport (CWL) - 23 min drive

Restaurants

  • The Fox and Hounds - 12 min drive
  • The Pipeworks Bar - 8 min drive
  • McDonald's - 7 min drive
  • The Ivor Arms Inn - 9 min drive
  • Windsor Hotel - 7 min drive

About this property

Vale Resort

Upscale family-friendly hotel
At Vale Resort, you can look forward to 36 holes of golf, a terrace and a coffee shop/cafe. Get out on the links at this hotel and enjoy amenities such as a driving range and golf lessons. Treat yourself to a massage, a manicure/pedicure or a facial at Vale Spa, the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Enjoy the gym, as well as activities such as racquetball/squash. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free valet parking
  • Buffet breakfast (surcharge), 3 outdoor tennis courts and express check-out
  • Babysitting (surcharge), massage treatment rooms and concierge services
Room features
All 143 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Buffet breakfast breakfast available for a fee 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends; GBP 14.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36 holes of golf
  • Children's club
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cot
  • In-room babysitting
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 14.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Frequently asked questions

Does Vale Resort have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Vale Resort?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Vale Resort on 2 May 2024 start from £113.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Vale Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vale Resort?

Valet parking is free at this property.

What time is check-in at Vale Resort?

Check-in start time: 3 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Vale Resort?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Vale Resort located?

Located in Pontyclun, this family-friendly hotel is 2.2 mi (3.5 km) from Llantrisant Castle, and within 6 mi (10 km) of Dyffryn Gardens and Arboretum and Creigiau Golf Course. Cottrell Park Golf Resort and The Royal Mint Experience are also within 6 miles (10 km).

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 434 out of 770 reviews" "
Rating 8 - Good. 220 out of 770 reviews" "
Rating 6 - Okay. 73 out of 770 reviews" "
Rating 4 - Poor. 27 out of 770 reviews" "
Rating 2 - Terrible. 16 out of 770 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
First the poor points- executive room booked - shower door missing led to water over bathroom floor, poor workmanship of not finishing the sealing of the shower control. No towel rail to dry towels. Glass shard in shower which I stepped on and it embedded in my foot. Shower tray dirty not been cleaned properly. Bedroom floor not hoovered well as found a very large needle which was waiting to be stepped on. Little things like this leave an impression of not really caring. Housekeeping need to raise their game as I’m not sure I’d return. Positives- staff were great especially when the issues of glass, needles and poor cleanliness were raised. Bar staff were great nice range of bar meals and good selection of drinks. Overall I feel standards in some areas have slipped and that’s a shame.
Stayed 1 night in Jan 2024

2/10 Terrible

Rachel

Stayed 1 night in Dec 2023

6/10 Okay

Andrew

Liked: Cleanliness, room comfort
Disliked: Staff & service
Excellent hotel, sub par service
Hotel was lovely, very comfortable bed. The shower wasn’t giving off hot water and when reported to reception there wasn’t so much as an apology, pretty disappointing when you’re paying good money, you expect better service
Stayed 1 night in Nov 2023

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay but expected more
It was a nice stay. The room was nice, buffet breakfast was excellent. The pool was fun. The checking in part experience was disappointing. My staff member didn’t offer a smile or communication, we weren’t given a warm welcome. As it was my wife’s birthday stay I felt more could have been done.
Stayed 1 night in Nov 2023

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Vale Resort at it,s Best
Attended a family wedding. Couldn’t,t have been better. X
Stayed 1 night in Oct 2023

8/10 Good

Nick

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Room comfort
Decent rooms but amenities need some attention
I had booked the Vale because of the pool and spa facilities. However, the pool facilities which are included in the hotel stay are a bit dated and could do with some renovation. I ended up hardly using the facilities because of this. The room itself was very nice, comfy and spacious. Could have done with a better clean of the floor as was lots of hair in the bathroom. The staff were nice, but didn't make an effort to be overly friendly and welcoming.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Minor changes to make it great
Good facilities- gym in particular. But check in was slow (our booking not showing), resolved by lovely staff who seemed to be doing their best, but systems not efficient. Some decor tired and cleanliness lacking (eg dirty grout). Little things that could and should be sorted out. Serving staff in bar and at breakfast lovely and attentive
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Stayed 1 night in Sep 2023

10/10 Excellent

Allison

Stayed 1 night in Aug 2023

General hotel information

Reasons to Book
Beautiful Rooms & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Address
Hensol Park, Hensol, Pontyclun, Wales