Mercure Cardiff Holland House Hotel & Spa

4.0 star property
Upscale spa hotel near Principality Stadium

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Cardiff Holland House Hotel & Spa

Photo gallery for Mercure Cardiff Holland House Hotel & Spa

Exterior
Sauna, hot tub, steam room, body treatments, aromatherapy
1 bedroom, in-room safe, desk, laptop workspace
Bar (on property)
Breakfast and dinner served

Overview of Mercure Cardiff Holland House Hotel & Spa

8.2

Very good

Highlight
  • Offers an on-site restaurant. Only 5% of properties have this in Cardiff.

Popular amenities

  • Pool
  • Breakfast available
  • Pet-friendly
  • Spa
  • Free WiFi
  • Parking available
The price is £67
Price available on 21/4/2024

Check out the area

24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Popular LocationCardiff International Arena11 min walk
  • Popular LocationCardiff Castle11 min walk
  • Popular LocationPrincipality Stadium14 min walk
  • AirportCardiff (CWL-Cardiff Intl.)32 min drive
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Room options

Privilege, Room, 1 King Bed

cleanliness

Highlights

Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 363 sq ft
  • Sleeps 3
  • 1 King Bed

Privilege, Room, 1 King Bed

cleanliness

Highlights

Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 363 sq ft
  • Sleeps 3
  • 1 King Bed

Privilege, Room, 1 King Bed, View

cleanliness

Highlights

Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 363 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Triple Room, 3 Single Beds

cleanliness

Highlights

Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
  • 250 sq ft
  • City view
  • Sleeps 3
  • 3 Single Beds

Superior Room, 2 Single Beds, View

cleanliness

Highlights

Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 363 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Classic Twin Room, 1 Double or 2 Single Beds

cleanliness

Highlights

Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Cardiff

Mercure Cardiff Holland House Hotel & Spa is located in Cardiff City Centre, a neighbourhood in Cardiff, and is in the entertainment district and near the airport. Capitol Shopping Centre and St. David's are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Barry Island Beach and Forest Farm Country Park. Looking to enjoy an event or a game? See what's going on at Principality Stadium or Cardiff International Arena. Windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain climbing nearby.

What's nearby

  • New Theatre - 8 min walk
  • Cardiff International Arena - 11 min walk
  • Cardiff Castle - 11 min walk
  • Principality Stadium - 14 min walk
  • Cardiff University - 17 min walk

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • Cardiff International Airport (CWL) - 30 min drive

Restaurants

  • Caffè Nero - 4 min walk
  • 200 Degrees Coffee Shop - 5 min walk
  • Heavenly Desserts - 5 min walk
  • Flute & Tankard - 5 min walk
  • The Central Bar - 5 min walk

About this property

Mercure Cardiff Holland House Hotel & Spa

Upscale hotel near Principality Stadium
Close to Cardiff International Arena and Cardiff Castle, Mercure Cardiff Holland House Hotel & Spa provides dry cleaning/laundry services, a bar and a gym. Indulge in a massage, a body treatment and a body wrap at Spa Naturel, the on-site spa. Be sure to enjoy a meal at Urban Bar & Kitchen, the on-site restaurant. Free in-room WiFi is available to all guests, along with a conference centre and a steam room.
Other perks include:
  • An indoor pool
  • Continental breakfast (surcharge), self-parking (surcharge) and express check-out
  • A lift, smoke-free property and free newspapers
  • Meeting rooms, a reception hall and luggage storage
  • Guest reviews give good marks for the pool, helpful staff and overall condition
Room features
All 172 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes. Guest reviews say good things about the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • 30-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

English, French, Hungarian, Polish, Spanish

Sustainability

Sustainability practices

Locally-sourced food (80% minimum)
Organic food (80% minimum)
Double-glazed windows
Housekeeping on request
Change of bedsheets on request
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 21 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM–10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Spa tub fee: GBP 10.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 21.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

Frequently asked questions

Does Mercure Cardiff Holland House Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Cardiff Holland House Hotel & Spa?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Mercure Cardiff Holland House Hotel & Spa on 21 Apr 2024 start from £67.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Cardiff Holland House Hotel & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Cardiff Holland House Hotel & Spa?

Self-parking is available for GBP 21.00 per day.

What time is check-in at Mercure Cardiff Holland House Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Cardiff Holland House Hotel & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Cardiff Holland House Hotel & Spa located?

Located in Cardiff City Centre, this spa hotel is within a 15-minute walk of Capitol Shopping Centre, Principality Stadium and Cardiff International Arena. Cardiff Castle and Cardiff University are also within 1 mile (2 km). Cardiff Queen Street Station is only a 5-minute walk and Cathays Station is 14 minutes.

Mercure Cardiff Holland House Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 440 out of 1002 reviews" "
Rating 8 - Good. 331 out of 1002 reviews" "
Rating 6 - Okay. 113 out of 1002 reviews" "
Rating 4 - Poor. 67 out of 1002 reviews" "
Rating 2 - Terrible. 51 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location a short walk from the shops and bars and restaurants.
Stayed 1 night in Mar 2024

8/10 Good

Paul

Travelled with group
Expensive
Stayed 1 night in Mar 2024

6/10 Okay

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lifts not working
Stayed 1 night in Feb 2024

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Fabulous communal spaces, clearly recently renovated - foyer, bar and restaurant were lovely. ‘Spa’/pool is looking very tired, steam room out of order. Room was nice, bathroom excellent. Biggest impact was the room phone was out of order, meaning I couldn’t call for room service or complain about the idiot who was making a huge noise at 3-3:30am. With a young daughter with me it was impactful.
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great.
Stayed 1 night in Mar 2024

2/10 Terrible

Ryan, Reading

Business traveller
Disliked: Staff & service, property conditions & facilities
Just dreadful. Lift not working. Car par entrance closed. Took 2 hours for dinner to arrive. Requested 4 times to see the manager and each time I was promised I’d get a call.
Stayed 4 nights in Mar 2024

6/10 Okay

Tony

Travelled with family
Liked: Staff & service
Good location , nearby city center and so many restaurants around . Baseman parking space convenient for guest but very small and tight . Room is clean , mattress very comfortable ; however , sound isolation poor as we can heard cars running , people shouting in the street ... Worse part is - we booked a room with three twine beds , but only got three single beds !
Stayed 1 night in Mar 2024

8/10 Good

RHONA

Liked: Cleanliness, staff & service
Lovely place to stay, friendly staff. My only complaint is the excessive parking charges, you would think customers staying over night would receive some discount. £21 is very expensive and really makes a difference to the overall cost of stay .
Stayed 1 night in Feb 2024

6/10 Okay

Gabby

Travelled with family
Staff are a disappointment here except the woman who greeted us. Staff are rude and judgemental.
Stayed 1 night in Feb 2024

General hotel information

Reasons to Book
Beautiful Rooms & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Cardiff (CWL-Cardiff Intl.)