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Reviews of V Hotel Helsingborg, BW Premier Collection

4 out of 5
V Hotel Helsingborg, BW Premier Collection
Fagelsangsgatan 1, Helsingborg

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1001 reviews" "
Rating 8 - Good. 318 out of 1001 reviews" "
Rating 6 - Okay. 49 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2023
Response from Gabriella on 20 Dec 2023
Tack så mycket! Hälsningar Gabriella

10/10 Excellent

Judith Anne

Stayed 2 nights in Aug 2023
Response from Jasmine on 4 Sept 2023
Tack Sirpa! Hoppas vi får nöjet att välkomna er tillbaka! Hälsningar V Hotel

2/10 Terrible

Ho Sung

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Gabriella on 8 Jun 2023
Hej Ho Sung, Tack för att du tog dig tid att ge oss feedback på din vistelse! Varma hälsningar Gabriella

10/10 Excellent

Brian

Stayed 1 night in May 2023
Response from Gabriella on 21 Jun 2023
Thank you for your kind review! Hope to see you at V Hotel in the near future! Regards Gabriella

8/10 Good

David

Stayed 1 night in Dec 2022
Response from Gabriella on 7 Dec 2022
Tusen tack David! Hälsningar Gabriella

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Gabriella on 21 Nov 2022
Tusen tack Mohammed! Hoppas att vi ses snart igen på V Hotel! Hälsningar Gabriella

10/10 Excellent

Katie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helsingborg’s Hidden Gem
Located right in the centre of Helsingborg, the V Hotel provided us with cleanliness, polite and tentative staff and a room which was on the smaller side compared to normal. However, from previous experience from staying within Scandinavia, we knew this was normal. A vast array of typical and Scandinavian breakfast items were available in the mornings and it even lasted until 11am! This was perfect for me and my fiancé as we like to eat later in the mornings. One small feature we did enjoy was being able to connect to Apple TV in our room. Sometimes a TV in a language you can not understand can be an annoyance, so being able to use our iPads and play what we wanted through the TV was awesome. We highly recommend the V Hotel for visiting Helsingborg!
Stayed 5 nights in Aug 2022
Response from Gabriella on 13 Sept 2022
Dear Katie! Thank you so much for that amazing review of V Hotel!! We really hope that we get to have the pleasure of welcoming you back home to us at V Hotel in the near future! Kind regards Gabriella

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Gabriella on 1 Jun 2022
Tack Lisa! Hoppas att vi ses på V Hotel snart igen! Hälsningar Gabriella

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Art Deco Vibe
Great stay. In the area for business for a few days. Very nice town. Wonderful service at the hotel. Really great staff. Very good breakfast and restaurant. Cool Art Deco vibe.
Stayed 5 nights in Feb 2022
Response from Gabriella on 27 Feb 2022
Thank you for your kind words Steven! Hope to welcome you back to V Hotel in the near future! Kind regards Gabriella

10/10 Excellent

André

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking forward to be back!
Great stay! Friendly atmosphere and super service!
Stayed 1 night in Nov 2021
Response from Gabriella on 6 Dec 2021
Thank you André! Hope to see you soon at v!

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Gabriella on 6 Dec 2021
Tusen tack Mats!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was lovely would defiantly stay again
my stay was great location was perfect breakfast was brilliant hotel and staff were helpful.
Stayed 2 nights in Nov 2021
Response from Gabriella on 8 Nov 2021
Hi Sara, Thank you so much for your kind words! We look forward to welcoming you back to us at V Hotel in the near future! Regards Gabriella

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2021

8/10 Good

Patrik

Liked: Cleanliness, staff & service, room comfort
Giid place. Great breakfast, quite old rooms. I can recommend.
Stayed 1 night in Jul 2021

6/10 Okay

Anders

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel
Pleasant hotel with nice rooms. The rooms are not so noice isolated so that's a bit of a bummer otherwise a good hotel, nice breakfast!
Stayed 2 nights in Aug 2020
Response from Sandra on 11 Sept 2020
Hi Phillip, Thank you for a nice review. I really hope to see you here soon again. Best regards Sandra Westergren Front desk manager

6/10 Okay

Matthew

Travelled with family
Check-in was a bit cold and confusing. I think there was a trainee on the desk, as he didn't really know what to do. Gave us the key and said "enjoy your stay" without telling us the room number or way to the elevator, so we had to ask (we had a small child and plenty of bags). They originally charged us for providing a baby crib which we weren't aware of when booking, but they waived that fee in the end which was good. Room was fine. Two robes, one without a tie; two coffee capsules with one small container of milk; mini fridge that was warm inside: all these things just shows that the little details were missed. A little disappointed with our stay.
Stayed 1 night in Aug 2020
Response from Frida on 13 Aug 2020
Hello Matthew, Many thanks for your feedback. It is true that he was a trainee at the reception. We will look at what happend with the towels and the commission with what applies and with the prices and improve ourselves. I hope we'll meet again. Frida V Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Me and my wife had a lovely stay at the V Hotel, this was our second stay and both times the staff has been very helpful with anything we need. Very nice stay.
Stayed 2 nights in Jul 2020
Response from Sandra on 15 Jul 2020
Hi, Thank you for a lovely review! We are looking forward to your next stay. Warm regards Sandra Westergren Front desk manager

6/10 Okay

Oddvar

Liked: Staff & service
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Regular traveller to Sweden
Restaurant area very pleasing, good breakfast, pleasant and helpful staff, hotel centrally located five minutes from town centre. Our particular basement room was very small, lighting was less than bright when needed and whilst ok we felt the room could be improved by carrying out some renovation.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great food and service. Close to train station and factory.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff. Great breakfast & location
Lovely hotel and staff. Great breakfast! Awesome location. Rooms a bit dark for my taste but well maintained!
Stayed 1 night in Aug 2019

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Helsingborg
My husband and I stayed in the V Suite for about a week while in Helsingborg visiting family. The hotel has a phenomenal location in a safe neighborhood, close to shopping, dining and sight-seeing. The hotel is a quick walk from the central train station if you don't have too much luggage. The included breakfast was far beyond our expectations! I highly recommend this hotel. We will absolutely stay here again our next time in town.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome stay. Travel a LOT and this is one of the best places we have ever stayed...
Stayed 1 night in May 2019
Response from Elie Khoury on 28 May 2019
Dear , Thank you very much for your feedback. We are very happy to hear that you have enjoyed your stay with us. We wish to welcome you back at V hotel Best Regards

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always!
Stayed 1 night in May 2019
Response from Elie Khoury on 12 May 2019
Dear Martin, Thank you for this great review after your stay . We are very happy to hear that you enjoyed your stay hopping to see you soon Welcome back to us Best regard

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helsingborg is sweet
Awesome hotel. Great breakfast.Heated bathroom floors.Love the soap, shampoo.Front desk dude and waiter in the restaurant were so friendly no matter how crazy busy the day goes.
Stayed 4 nights in Nov 2018

8/10 Good

Andrew, Christchurch, NZ.

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, great breakfast, but the room is too small. Better to use the underground parking under city square than the hotel parking if traveling by car. If staying one night to catch the ferry to Helsingør, this hotel is ideal.
Stayed 1 night in Sep 2018
Response from Carl, Front Desk Manager on 21 Sept 2018
Hi Andrew, Thank you for the feedback. If you need a bigger room please try one of our larger room categories premium or Large next time. We hope to see you soon again. Take care and welcome back!

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, very well located hotel
This is a characterful, very pleasant hotel, located very well, near the center of Helsingborg, which itself is a very pleasing city. I knew we were going to get smaller rooms (single occupancy) and the room was, indeed, small. So the only (minor gripe) is that there wasn't enough space to unpack clothes, nor was there a desk or table to work at (should one choose to do so). Having said that, it was a lovely place and had a good bathroom, the bed was comfortable, and the hotel does have larger rooms. I would recommend it as a place to stay. We also found free parking in a street up the road, about five minutes walk away. So that was a bonus.
Stayed 4 nights in Jul 2018
Response from Carl on 14 Aug 2018
Hello, Thank you for your feedback. I´m glad that you liked the hotel and thanks for the kind Words. Im sorry that the wifi didnt Always work, we have had a look at it and it seems to be working better now. Welcome back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel in a great location.
Awesome breakfast and if you need parking it's available for a fee. The staff were amazing. Friendly and helpful! More than exceeded our expectations.
Stayed 1 night in Jul 2018
Response from Carl on 14 Aug 2018
Hi, Thank you very much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful design and delicious breakfast! I would recommend to anyone.
Stayed 1 night in May 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Carl, Front Desk Manager on 30 Apr 2018
Dear Richard, Thank you for the kind words! I will let our staff know about the Review. Take care!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from Sandra Johansson, receptionschef on 11 Apr 2018
Hej Peter, Stort tack för fina poäng på vårt hotell, jag hoppas du kan komma tillbaka till oss snart igen! Varma hälsningar

10/10 Excellent

Agneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig hotellvistelse
Mysigt hotell i egen stil, väldigt trevligt mottagande. Väldigt fräscht.
Stayed 1 night in Jan 2024
Response from Gabriella on 21 Jan 2024
Tusen tack Agneta! Hoppas att vi ses på V Hotel snart igen! Hälsningar Gabriella

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt upplevelse
Ett mycket trevligt och spännande hotell med otroligt bra personal. Rekomenderas verkligen.
Stayed 2 nights in Jan 2024
Response from Gabriella on 21 Jan 2024
Tusen tack Jan! Hoppas att vi ses på V Hotel snart igen! Hälsningar Gabriella

10/10 Excellent

Anette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt hotell med härlig atmosfärs😊 Saknar endast morgonrock!
Stayed 2 nights in Jan 2024
Response from reception on 17 Jan 2024
Hej,Vad kul att höra att du hade det bra här!Jag noterar det med morgonrocken och ser till att vi fixar det till er nästa vistelse.Feel Good Receptionen V Hotel

8/10 Good

Anders

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gabriella on 15 Jan 2024
Tack så mycket Anders, Hälsningar Gabriella

10/10 Excellent

Madelen

Stayed 1 night in Dec 2023
Response from Gabriella on 15 Jan 2024
Tusen tack Madelen, Hälsningar Gabriella

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel
Et fantastisk hyggeligt hotel - midt i byen. Det var kun én ting vi blev lidt skuffet over, vi fik ikke information om at det var en afgift for at parkere bilen på hotellets parkeringsplads, (ved nu at det står på hjemmesiden) men vi spurgte efter hvor vi kunne parkere, og fik ikke information om de 255:-, har aldrig betalt for hotel parkering for.
Stayed 1 night in Dec 2023
Response from Gabriella on 30 Dec 2023
Hej Marianne, tack för din feedback. Hoppas att vi får nöjet att välkomna er tillbaka till oss på V Hotel. Hälsningar Gabriella

10/10 Excellent

Joakim

Stayed 1 night in Dec 2023
Response from Gabriella on 30 Dec 2023
Tusen tack Joakim! Hälsningar Gabriella

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Gabriella on 20 Dec 2023
Tack så mycket! Hälsningar Gabriella

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gabriella on 30 Dec 2023
Tusen tack Jeanette! Hälsningar Gabriella

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotell för en natt.
Ok hotell. Rätt slitet. Lite underbemannat. Trevlig personal.
Stayed 1 night in Dec 2023
Response from Gabriella on 11 Dec 2023
Tack för din feedback. Varma hälsningar Gabriella

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Gabriella on 11 Dec 2023
Tack så mycket Martin! Hälsningar Gabriella

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Gabriella on 11 Dec 2023
Tack så mycket Camilla! Hälsningar Gabriella

10/10 Excellent

Håkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Gabriella on 11 Dec 2023
Tack så mycket Håkan! Hälsningar Gabriella

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Gabriella on 11 Dec 2023
Tack så mycket Marcus! Hälsningar Gabriella

10/10 Excellent

Joakim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Välkomnade stämning , ok läge . Trevlig personal och skön känsla på hotellet
Stayed 1 night in Nov 2023
Response from Gabriella on 25 Nov 2023
Tack så mycket Joakim! Varma hälsningar Gabriella

2/10 Terrible

Mohamed

Stayed 3 nights in Nov 2023
Response from Gabriella on 25 Nov 2023
Tack för din feedback. Hälsningar Gabriella

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Gabriella on 20 Nov 2023
Tusen tack! Varma hälsningar Gabriella

10/10 Excellent

Rasmus

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Gabriella on 20 Nov 2023
Tusen tack Rasmus! Varma hälsningar Gabriella