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Reviews of The Carolina Bed & Breakfast

3.5 out of 5
The Carolina Bed & Breakfast
309 N Ewing St, Helena, MT

Reviews

9.8

Exceptional

Rating 10 - Excellent. 189 out of 213 reviews" "
Rating 8 - Good. 18 out of 213 reviews" "
Rating 6 - Okay. 3 out of 213 reviews" "
Rating 4 - Poor. 3 out of 213 reviews" "
Rating 2 - Terrible. 0 out of 213 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
This bed and breakfast was so cute. Right by downtown in a lovely neighborhood. It might be nicest place I have ever stayed. Way better than any hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

David Ray

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our experience there it’s also a very beautiful house!
Stayed 1 night in Feb 2024
Response from Colleen on 12 Feb 2024
It was wonderful having you! Thank you so much for being here and hopefully our paths will cross again.

10/10 Excellent

j scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tha Carolina is a wonderfully maintained piece of historic Helena Montana in all its grandeur!
Stayed 1 night in Nov 2023
Response from Colleen on 23 Nov 2023
Thank you for your review. It was very nice having you!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet. Very comfortable bed. Delicious breakfast.
Stayed 2 nights in Sep 2023
Response from Colleen on 4 Nov 2023
Thank you so much Donna, it was a pleasure having you.

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Just beautiful!
Stayed 1 night in Oct 2023
Response from Colleen on 4 Nov 2023
Thank you so much Kara, I appreciate your feedback. It was very nice having you as guests.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, friendly, cozy
The Carolina is absolutely gorgeous and Colleen is such a lovely hostess. We stayed the night after our wedding and it was so luxurious and cozy - and the breakfast was absolutely delicious. I'm already plotting another little staycation there.
Stayed 1 night in Sep 2023
Response from Colleen on 4 Nov 2023
Many thanks for choosing the Carolina for your wedding night. It was really wonderful having you and I appreciate your lovely review. I would love to see you both again!

10/10 Excellent

Vicki

Travelled with partner
Liked: Amenities
Beautiful place to stay. Every detail was taken care of
Stayed 1 night in Sep 2023
Response from Colleen on 4 Nov 2023
Thank you so much, Vicki! I am sorry for the late response, I somehow missed seeing this. I really appreciate you taking the time to write a review. It was wonderful having you.

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, amenities
Excellent bed and breakfast with beautifully appointed rooms. Colleen is a first class hostess who makes guests feel very welcome.
Stayed 1 night in Sep 2023
Response from Colleen on 4 Nov 2023
Thank you very much, I really appreciate your feedback and of course appreciate your being here back in September. My apologies for the late response to your lovely review.

10/10 Excellent

GInny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Carolina - Great!
The Carolina was great! Colleen was very friendly, helpful - just a really sweet, fun lady! Don’t miss the chance to stay here. It’s memorable!
Stayed 2 nights in Aug 2023
Response from Colleen on 31 Aug 2023
Thank you so much! It was such a pleasure having you both.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The owner was very friendly and reached out to let us know about the construction going on. She was very pleasant with details. It was a very hot day which she turned on the portable air conditioner when we came. However, it was hot and not enough time to cool the place down. The night was very uncomfortable and the room is in an attic. Beautiful room with enough essentials. . However, it could of used a fresh vacuum, and the trash emptied. A used towel was hanging over the shower bar which questioned me if the room was even cleaned. Overall good room but could of used a fresh cleaning.
Stayed 1 night in Aug 2023
Response from Colleen on 20 Aug 2023
Dear anonymous,Thank you for your feedback. I am quite embarrassed to have missed a couple of details when cleaning. I am so sorry that it was too warm as well. Usually the air conditioners do a great job, had I known you were uncomfortable, I would have done everything possible to remedy the problem. I take great pride in keeping my bed-and-breakfast very clean and my guests comfortable. Clearly, I made a couple of mistakes during your visit. I will take this too heart and try not to make any more mistakes. Thank you for making me aware.

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Colleen is a charming host and terrific custodian of this historic treasure.
Stayed 3 nights in Aug 2023
Response from Colleen on 20 Aug 2023
Thank you so much! It was a pleasure having you. Thank you for your Carolina visit and your kind comment.

10/10 Excellent

Maeve

Stayed 1 night in Aug 2023
Response from Colleen on 31 Aug 2023
Thank you so much for your Carolina visit!

10/10 Excellent

Daniel G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Colleen on 1 Aug 2023
Thank you so much for taking the time to rate your stay at the Carolina. I am so glad you enjoyed your stay.

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only live an hour away and are so grateful to have found a sweet retreat full of joy and peace. Colleen was simply wonderful as host and ensured every detail was taken care of. Highly recommend!
Stayed 1 night in Jun 2023
Response from Colleen on 1 Aug 2023
Thank you so much. Reading such a positive review really makes my day! It was a pleasure having you at the Carolina.

4/10 Poor

yosef

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I ordered room champagne and I got very big room but not convenient. Outside the room was dirty inside was dirty also. I paid to much for this
Stayed 1 night in Jun 2023
Response from Colleen on 10 Jun 2023
Hello again, I am now responding to your second consecutive review. As you noted, I upgraded you to a large suite (with no added charge). You arrived two hours before check-in time, I welcomed you and was happy to accommodate you in the sunroom with a glass of wine while you waited. I was able to get you into the large suite at the same price well before the official check in time. When I showed you the suite, you said you liked it very much. You were very tired after many hours of driving, consequently, I was hoping to get you into a room as soon as possible so you could rest. It would have been necessary to wait another hour until check-in time to get into the queen room. We discussed the courtyard area being under construction and you expressed no concern. Due to the construction, the outside area was not perfect, although they were many other outdoor areas that were in excellent condition that I invited you to enjoy. I even offered you my personal parking space so that you could drive right up to your door. In your review, you talked about the outside area not being clean, that was due to the construction. Both mornings you complimented me on my breakfasts and except for the room not having a converter for international travelers as well as the king bed being higher than you would prefer, you expressed no dissatisfaction. When I asked, you said the bed was very comfortable. In the first of your two reviews, you said that the room was clean, in the second review, you said that the room was not clean. I take pride in providing very clean rooms for my guests. I hope that you find the rest of your trip through beautiful Montana enjoyable.

6/10 Okay

yosef

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Our room was not ready so we get another room There was not equipment for usb They didn’t arrange the bed( we had been here 2 nights. The area near the room not cleaning. The room was very big and beautiful but this is not enough
Stayed 1 night in Jun 2023
Response from Colleen on 8 Jun 2023
I am sorry that the usb converter was not available and I appreciate your advice that I acquire one for the room. As you noted, your room, located in one of two carriage houses is large, beautifully appointed and and also very clean. However, there is remodeling underway in a near by carriage house. I do the best I can to keep that area tidy. I hope you can visit again when the remodeling is finished. I also hope that you were able to enjoy the spacious outdoor areas that are kept up beautifully for our guests to enjoy.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Our stay at the Carolina was absolutely wonderful. The house was beautiful and comfortable, the breakfast was yummy and Colleen made the whole stay delightful. We’ll be going back again.
Stayed 2 nights in Apr 2023
Response from Colleen on 7 May 2023
Thank you so much. I enjoyed having you and I look forward to seeing you again!

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip - staying in a cool historic place!
Lovely b&b in a beautiful part of Helena!
Stayed 1 night in Apr 2023
Response from Colleen on 7 May 2023
Thank you so much! I appreciate your choosing the Carolina.

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly owner, beautiful historic house, large room with a comfortable bed. All in all, a great relaxing place to stay…for a night…or a week!
Stayed 1 night in Apr 2023
Response from Colleen on 7 May 2023
Thank you for your nice comments, enjoyed having you as a guest of the Carolina!

10/10 Excellent

Lincoln

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
You can thank me later, if you are in Helena do yourself a favor and stay at the Carolina, what a complete GEM...and Colleen, the host, is terrific! Thanks for another Great experience in Helena...
Response from Colleen on 9 May 2023
I’m so sorry I didn’t respond to your wonderful review earlier. Thank you so very much. I certainly remember you and it was really fun having you at the Carolina.

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night, though I wish it would have been one more. The bedroom was spacious and the whole property was luxurious. There were many antiques throughout the whole place that were so fun to look around at. Breakfast was delicious, but I think what really sold the place was the personality of the owner Colleen. She was warm and made us feel right at home. This was my first Bed and Breakfast experience, and it felt much more like an intimate trip rather than just a getaway. Can't wait to do it again!
Stayed 1 night in Nov 2022
Response from Colleen on 9 May 2023
Thank you so much! I am embarrassed that I am just getting to my responses. I can’t thank you enough. I so appreciate your stay, it was my pleasure having you.

10/10 Excellent

Melee

Stayed 1 night in Nov 2022

10/10 Excellent

Steven

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Colleen was an excellent host. Our room and the property were beautiful. Breakfast was delicious. Nice neighborhood with great access to downtown.
Stayed 1 night in Oct 2022
Response from Colleen on 16 Oct 2022
Thank you so much! I appreciate you being here and taking the time to write a nice review. It was a pleasure having you!

10/10 Excellent

Nancy

Liked: Cleanliness
Our stay was amazing. Wonderful host for seeing a couple of bikers. She let us park our bikes in a safe spot. Beautiful place to stay.
Stayed 1 night in Sep 2022
Response from Colleen on 23 Sept 2022
Thank you so much! I enjoyed having you here and certainly appreciate your choosing to Carolina. Have a safe and fun adventure on your beautiful bikes!

10/10 Excellent

Teeraporn

Liked: Cleanliness, staff & service
You feel like you’ve been welcomed home to your family in Helena. The feel of this B&B is so warm and relaxing. I will definitely return!
Stayed 2 nights in Sep 2022
Response from Colleen on 19 Sept 2022
Thank you so very much!

10/10 Excellent

Chelsea

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Super charming bed and breakfast and the bed was SO comfortable!! Helena was a great historic city to spend some time in!
Stayed 2 nights in Sep 2022
Response from Colleen on 19 Sept 2022
Thank you so much and I am very pleased you enjoyed your stay. Thank you for being here!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for our anniversary!!!
Spent the night to celebrate our 25th wedding anniversary. Really enjoyed the ambience, the rooms feel was excellent, super clean, and the Lady who runs the bed and breakfast was a treat. Really enjoyed our stay and really appreciated what has been done to restore the house. Will definitely stay again.
Stayed 1 night in Sep 2022
Response from Colleen on 19 Sept 2022
I am so glad you enjoyed your stay, thank you for the wonderful review.

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was awesome! Great rooms and great breakfast. We stayed 5 days and will stay again. The bst!
Stayed 5 nights in Aug 2022
Response from Colleen on 19 Sept 2022
Thank you Shawn. I look forward to your return!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Colleen on 19 Sept 2022
Thank you so much!

8/10 Good

George

Stayed 1 night in Aug 2022
Response from Colleen on 19 Sept 2022
Thank you for choosing to Carolina.

10/10 Excellent

Kalee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carolina is exquisitely decorated with beautiful antiques, but also comfortable and relaxed. The breakfasts are delicious. Colleen is the perfect hostess. We absolutely loved our stay!
Stayed 4 nights in Aug 2022
Response from Colleen on 19 Sept 2022
Thank you so much, your feedback is very important to me. It was a pleasure having you.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Colleen on 3 Aug 2022
Thank you! Your evaluation is so appreciated. Thank you for being here!

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property is beautiful, breakfast was delicious, and the owner of the inn was welcoming and gracious to everyone. My daughter and I would definitely stay at The Carolina Bed and Breakfast again!
Stayed 1 night in Jul 2022
Response from Colleen on 2 Aug 2022
Thank you so much! I would love to see you again and appreciate you being here. I hope to see you again.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming bed and breakfast, with exceptional antique decorative appointments. Owner and staff were tremendous. The grounds were also extremely comfortable and inviting for evening drinks, and even included some wild deer foraging in the neighborhood and yard.
Stayed 1 night in Jul 2022
Response from Thank you for your lovely review. Thank you so muc on 30 Jul 2022
Thank you for your lovely review. Thank you so much for being here.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Colleen on 2 Aug 2022
Thank you so much!

10/10 Excellent

Jussi, Galveston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, charming bed and breakfast!
Stayed 1 night in Jul 2022
Response from Colleen on 30 Jul 2022
Thank you very much, I so appreciate your nice comments.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly and welcoming!
Colleen is amazing and the large, historic home is gorgeous. Breakfast was great and the hospitality made us feel like family.
Stayed 1 night in Jul 2022
Response from Colleen on 30 Jul 2022
Oh thank you Laurie! Thank you so much for being here, of course I enjoyed having you very much.

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious Breakfast, I promise!
Colleen was super friendly and the breakfast was amazing!!! Wished we could have stayed longer!
Stayed 1 night in Jul 2022
Response from Colleen on 30 Jul 2022
Karla, I wish you could have stayed longer as well. Thank you so much for being here and for the lovely review.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Owner very kind.
Stayed 2 nights in Jun 2022
Response from colleen on 29 Jun 2022
Thank you so much, I enjoyed your visit.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Colleen on 29 Jun 2022
Thank you, I appreciate your choosing the Carolina.

6/10 Okay

Steve

Stayed 1 night in Jun 2022

10/10 Excellent

Gayle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
So clean, charming owner, amazing antiques,
Stayed 1 night in Jun 2022
Response from Colleen on 29 Jun 2022
Many thanks, I enjoyed having you!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property in a beautiful area
Beautiful property in a great part of Helena with similarly restored properties and close to restaurants and city activities within easy walking distance. Very comfortable rooms and areas to sit and talk or relax. We missed breakfast so can't comment on that.
Stayed 1 night in Jun 2022
Response from Colleen on 14 Jun 2022
Thank you for your Carolina visit! I’m sorry that you missed breakfast - Nonetheless, I truly appreciate your Choosing the Carolina bed and breakfast for your overnight in Helena.

8/10 Good

Don

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Older home in quiet neighborhood within easy walking distance of old downtown area. Would like to have coffee available earlier, but breakfast was good.
Stayed 1 night in Jun 2022
Response from Colleen on 14 Jun 2022
Thank you for the suggestion that I have coffee available earlier, generally it is out 30 minutes before breakfast however your suggestion is appreciated. Thank you for choosing that Carolina!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jun 2022
Response from Colleen on 14 Jun 2022
Thank you so much! I really appreciate the feedback. It was a pleasure having you and hopefully we’ll get to see you sometime again in the future.

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, property conditions & facilities
I had a terrific experience!
Stayed 2 nights in May 2022
Response from Colleen on 14 Jun 2022
I am so glad you enjoyed your time here, I certainly enjoyed having you. Thank you so much!

10/10 Excellent

ROGER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historical inn and a lovely innkeeper!
Stayed 2 nights in May 2022
Response from Colleen on 14 Jun 2022
Oh thank you so much! I truly enjoy the privledge of hosting. I am so lucky to have such remarkable guests. Your comments are greatly appreciated.

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner of this beautiful B&B couldn’t have been nicer.
Stayed 1 night in May 2022
Response from Colleen on 14 Jun 2022
Thank you Robert! It comes from the heart, I have fantastic guests such as yourself! Thank you for being here

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The home is warm and welcoming.
Stayed 1 night in May 2022
Response from Colleen on 14 Jun 2022
Thank you very much! The warmth definitely is the result of my wonderful guests. Thank you again for being here.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colleen was an awesome host. Very nice and easy to talk to. The home is amazingly decorated and very well kept
Stayed 1 night in May 2022
Response from Colleen on 14 Jun 2022
Thank you so much Michelle. It was a pleasure hosting you and having you as a guest of the Carolina. I truly appreciate your choosing to spend your Helena time with us.