Ratings based on 130 Verified Reviews

3.0 out of 5
48% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Oct-2016 on Hotels
3out of 5
Recommended
for Everyone
by A verified traveller

Cost more than it should have

Posted 09-Oct-2016
Pros: Very welcoming receptionist. Could not check in until 2:00 and room was not ready then - but cleaning lady very pleasant and apologetic.
Cons: A little pricey for what you get but the bed was very comfortable. Breakfast offering was minimal but the coffee was good
2out of 5
by A verified traveller

If there's no place else with vacancies...

Posted 03-Oct-2016
Old. Not very clean. If there is no place else to stay and you just need a place to crash after Oktoberfest...sure. But pay a little extra for something better.
2out of 5
by A verified traveller from mississippi

Posted 03-Oct-2016 on Orbitz
We were very disappointed. I booked this hotel for 2 days a week in advance and my name was "not in our computer". Even after presenting my confirmation and calling Orbitz to talk to the front desk, my reservation wouldn't be honored and we were left at 9 PM at night with no hotel and a tired child. Won't be booking here again. I pray it truly was just a glitch and not a case of giving our room to someone else off the street willing to pay more because that's bad business.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 20-Sep-2016 on Hotels
3out of 5
Recommended
for Everyone
by A verified traveller from cornelia, GA

Nice place

Posted 13-Sep-2016
Not bad for the price. I payed 110 one time for the same kind of room. I only paid 73 here. The staff was very nice and respectable. I would gladly come back here.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Aug-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Aug-2016 on Hotels
5out of 5
by Julie from Hampton Ga

Helen

Posted 10-Jul-2016 on Hotels
Very enjoyable would stay there again
3out of 5
Recommended
for Everyone
by A verified traveller

there for a funeral in Cleavland

Posted 12-Sep-2015
Pros: not much left on Labor Day.
Cons: Breakfast and a room for it...
Location: Smoky Mts.
Carpet is a little tired Biggest dissapointment was no room for breakfast. only 3 small tables, and they were full. Had to stand for a bowl of cereal. walked in with 4 other people and 1 donut left. The second day no donuts, and only a small amount of cereal left. They really shouldn't advertise breakfast.
Comment from Hotel Management
19-Nov-2015 by sandy, Hotel Management
Sorry for your disappointment and thank you for your comments. Will try our best to make sure that the front desk takes more care.