Heide Holidays from £140

The hotel was nice, staff was helpful and the breakfast was amazing. I did feel as though the room was too warm even with the AC on and I wish there was a microwave and ice machine available to guests. I will say that I'm from the US so maybe this is the norm for hotels overseas. I want to mention that although there was not a microwave in my room, the staff was willing to pop the bag of popcorn for me. I was very appreciative for that. I definitely recommend this hotel and will stay again if possible.

Lovely, quiet location right by the river. Local shops are a 5 mins walk away. Nice breakfast set-up where you can sit inside, or outside on a lovely balcony with a few tables.

Good breakfast but bathroom moldy.

Only light in the room was from desk lamp, floor lamp and bedside lamps. Even with all lamps on, the room was just dimly lit. No dresser for clothes, just a deep, dark cubby cabinet with 1 shelf. Easier to "live" out of our suitcases the 4 nts we were there than have to bend over, searching cabinet with a flashlight for clothes to wear. Breakfast was ok. No traditional German Brötchen. There were some small "voll korn" rolls which were nice, but otherwise just mini kaiser rolls and rolls COVERED in poppy seeds and sesame seeds. By end of breakfast each morning those were the only rolls left. Obviously not a popular item. Suggest they nix those overly seeded rolls for some traditional brötchen. Also no elevator to the ground floor, so had to carry suitcases up/down flight of stairs. Not handicap friendly. Overall rating would be a 3.8.

Hotel was in a great location, close to train station, riverfront, and many shops, churches, and restaurants. Staff was efficient and friendly, however, lacked knowledge of the local restaurants. Rooms were clean and modern. Great gift shop.