Hey Julie-Anne, We are very happy to hear from you! We eagerly await your next arrival!

Dear Mr Chris,I am pleased to hear that you had a good stay with us, and you enjoyed our centric location, and our quiet and nice hotel. We hope to see you again very soon,Warm regards,

Dear Ryan, first of all, we would like to thank you for choosing Room Mate Aitana for your trip to Amsterdam. Please accept our sincere apologies for the inconvenience caused and that you were not satisfied with the check-in procedure. We are very sad to read that your stay was not an exceptional one, as our aim is to offer to all our guests the best possible experience.Your reservation was received for 1 person and this is the reason why we upgraded your room category to one with a queen size bed. Upon your arrival at the hotel, there was two persons for the check-in and we happily offered a complimentary extra bed. Your feedback is very important to us as and we take all our guest's reviews into serious consideration. We hope that we will have the chance to welcoming you again in the future to offer you a pleasant and memorable stay with us.

Dear Mr Mark, Thank you very much for your time writing this lovely feedback and for choosing us for your stay in Amsterdam, I am glad to hear that our staff was attentive, and that the hotel is airy. The whole team is looking forward to welcome you very soon again and to give you some more good memories.Warm regards.

Dear Mrs Mary,Thank you very much for you feedback and for choosing Room Mate Aitana for your stay, I am glad that you liked the hotel and the room was fulfilling your expectations. The hole team is looking forward to welcome you again, to give you more good moments.Warm regards,

Dear Mr Jonathan,I am glad to hear that our staff reached your expectations, and that you find good our location. We are all looking forward to welcoming you again very soon,Warm regards,

Dear Shaara,Thank you so much for your kind words and for being a loyal guest at Aitana! We're thrilled to hear that you've enjoyed your stays with us and that our boutique hotel has met your expectations. It's wonderful to know that you appreciate our well-priced accommodations and the amenities we offer. The canal view is indeed a charming feature, and we're glad you find it enjoyable. Being close to Centraal Station and various transportation options, as well as having a variety of dining and shopping choices nearby, are aspects we strive to provide for our guests' convenience. We're delighted that you also appreciate the vibrant neighborhood with its vintage shops and local eateries. Thank you for your continued support, and we look forward to welcoming you back for many more enjoyable stays in the future!. Warm regards

Dear Samuel,Absolutely! We couldn't agree more. Having Aitana as your home base in Amsterdam offers the perfect blend of comfort, convenience, and charm. Whether you're exploring the city's iconic sights, enjoying the local cuisine, or simply relaxing by the canal, our hotel provides a cozy retreat to return to after a day of adventures. We're delighted to be your chosen spot in Amsterdam and look forward to hosting you again soon! Warm regards

Dear Anthony,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. Our spacious rooms, combined with our convenient location near Central Station and the city center, aim to provide our guests with comfort and accessibility. We're pleased that you found our hotel's ambiance to your liking. Creating a welcoming atmosphere is important to us, and we're glad it contributed to your overall experience. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back in the future! Warm regards

Dear Chris,Thank you for your review! We're pleased to hear that you enjoyed your stay at our modern hotel. Our proximity to the station offers convenience for travelers, while being slightly outside the main area provides a quieter environment for relaxation. We strive to offer a comfortable and peaceful experience for our guests. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future! Warm regards

Dear Chen, Thank you so much for your review, regarding the rooms with or without a view, that is absolutely aleatory from 2nd to 7th floor, but if you book one room with view and high floor (8/12 floor), its going to be guaranteed with an even more amazing view as is higher floor. I am glad that you got one, and you enjoyed it, In the future you can also request it when you are doing the reservation and we will try our best to please you as much as we can. Warm regards

Dear Mrs Mary, I am pleased to hear that you liked our hotel, and you find it modern, we are currently doing renovations so I am sure that you will like it as much as you do now. And thank you for the appreciation to the location of the hotel. The whole team is looking forward to welcome you very soon.Warm regards,

Hello Sophia,Thank you so much for your time to rate and review your experience with us, we are really sorry to read about the view issue, we will try to make sure that next time you have the view, and illumination you deserve,Looking forward to see you soon in our Hotel,Kind regards Rosa

Dear Michael,Thank you for your feedback! We're delighted you found our beds comfortable and our staff friendly. We apologize for the check-in delay, but we appreciate your understanding. It's great that you enjoyed the view, and the short walk to town. The hole team is looking forward to welcoming you back!Warm regards Rosa- Front Desk

Dear BrianWe are glad you enjoyed the location of our hotel, at the same time we are sorry to hear about the late check in, we are working on that to improve in your next visit at the hotel; we really appreciate your comprehension and the hole team is looking forward to see you very soon!Warm regardsRosa-Front Desk

Dear guestThank you for your feedback. I'm pleased to hear that our concierge was helpful during your stay. I apologize for the inconvenience of the bad odor in your room, and I appreciate your understanding as we took steps to address it through sanitization. I'm glad to know that despite this issue, your overall experience was very nice. The hole team is looking forward to see you again very soon.Warm regardsRosa-Front Desk

Dear Tiffany,Thank you so much for your feedback, we are pleased to hear about your great stay with us, and the friendly staff that we have. The hole team is looking forward to see you very soon!Kind regardsRosa- Front Desk

Dear Justin,I appreciate you sharing your detailed feedback about your experience at the hotel. I'm sorry to hear that there were aspects of your stay that didn't meet your expectations. Your concerns are important, and I'll address each point:Location: I understand that the distance from the center might have been inconvenient for you. It's important for guests to have a clear understanding of the hotel's location, and I'm sorry if this aspect fell short for you.Pricing: I apologize for any inconvenience caused by the pricing structure, especially for breakfast. It's crucial that guests feel they have reasonable options, and I'm sorry this wasn't the case for you.Climate Control: I'm sorry to hear about the issues with climate control in your room. A comfortable temperature is essential for a good night's sleep, and I regret that it affected your stay.Pest Issue: The presence of mice is certainly not acceptable, and I apologize for any discomfort or concern this caused. We take such matters seriously, and I assure you that appropriate measures will be taken to address it.Misleading Advertisement: I'm sorry to hear about the discrepancy regarding the housekeeping offer. Clear communication is vital, and I apologize for any confusion or frustration this may have caused.I appreciate your honest feedback, and I assure you that we take these issues seriously. We will use your comments to improve our services and ensure a more positive experience for our guests in the future. Your input is valuable, and we hope to have the opportunity to address these concerns and welcome you back for an improved experience.Worm regardsRosa-Front desk

Dear Mike,Thank you for sharing your feedback about your stay. We appreciate your positive comments about the front desk staff being friendly and helpful and the hotel's convenient access to the train station.However, we apologize that your experience did not meet your expectations, especially in terms of value for the price. We also take note of your comments about the pillows and the absence of washcloths in the bathrooms. Your feedback is valuable, and we'll use it to address and improve upon the areas you mentioned.We want to ensure that all our guests have a comfortable and satisfactory experience during their stay. We appreciate your input and hope to have the opportunity to welcome you back for an improved experience in the future.Kind regards,Rosa-Front office