Premium Room, 2 Queen Beds, Kitchenette | Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of OYO Hotel Heber Springs Lakeside

2 out of 5
OYO Hotel Heber Springs Lakeside
2322 Highway 25B North, Heber Springs, AR

Reviews

5.6
Rating 10 - Excellent. 16 out of 109 reviews" "
Rating 8 - Good. 20 out of 109 reviews" "
Rating 6 - Okay. 24 out of 109 reviews" "
Rating 4 - Poor. 17 out of 109 reviews" "
Rating 2 - Terrible. 32 out of 109 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Donald

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, the hotel was closed. In fact all the furniture, beds, and appliance were in the parking lot. No one was there and a sign in the window said "CLOSED". I called 501-588-1986, the number you listed for OYO and they know nothing about the hotel or its closure. There were 7 other person at this hotel with similar experiences with OYO. Get OYO off your website. I called their "customer service" today. They said they could do nothing about it because I looked through EXPEDIA. OYO said to call Expedia and then OYO representative hung up the phone. Its a Chines company ripping of Americans If OYO remains on your bwesite, I will never book on your again.
Stayed 1 night in Apr 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed down
Stayed 2 nights in Apr 2024

2/10 Terrible

alan

This property is not a motel any more it is being renovated and has been under construction for months according to the builder on site. We received an email confirming our reservation this afternoon, yet when we arrived the sign on the door stated this is no longer a motel. Pathetic vetting by Expedia after paying our deposit. Will Expedia do any about this?
Stayed 1 night in Apr 2024

2/10 Terrible

Robin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
My reservations were accepted and the place was closed and under construction when I arrived to check in.
Stayed 2 nights in Mar 2024

2/10 Terrible

Beverly

Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived for our stay and the property is closed.
Stayed 1 night in Mar 2024

2/10 Terrible

Harold

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Did not stay. Room was supposed to be non smoking but had a strong odor of smoke . There was a commode sitting on the sidewalk by the room. Checked in looked around checked out and left. Didn't ask for refund but should have. Did not feel safe no chain on inside of door. Sketchy surroundings. Property very run down.
Stayed 2 nights in Sep 2023
Response from Dewi on 11 Sept 2023
We deeply regret the experience you had with us, Harold! We will deep dive into this concern to understand what went wrong and be assured corrective action will be taken to improvise our services in the future. Regards, Dewi

8/10 Good

Sherrie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Sherrie’s review
We came to the lake for the day. Swimming, hanging out got a room for the night due to drive was a long way back. Room was fine and clean. Service was questioning need for additional blankets due to being cold. I didn’t like that and need breakfast to be included.
Stayed 1 night in Jul 2023
Response from Eva on 11 Sept 2023
Hi, Sherrie! Thanks for spending your valuable time to write this review. Feedback and suggestions of our valued guests like you always motivate us to improve continuously. Regards, Eva

6/10 Okay

Susan

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities
Very disappointed
The pictures on line do NOT represent the property condition. Managers were polite. Very bad lobby appearance. Horrible smell of stale smoke. Cluttered junky behind lobby. Door eats covered with several different patterns of curtains. Didn’t tell me where ice was. My husband saw a woman come out of a room with only panties on when I was in the office. It appears that people might live there. The air conditioner cooled after we figured out the settings. The knobs were loose and turned around and around loosely. Property was ragged. Grass and etc not cut/trimmed. Pool run down and empty.
Stayed 1 night in Jul 2023
Response from Joey on 11 Sept 2023
We are sorry for the inconvenience caused to you, Susan! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed here several months ago and it was nice. The room we hot this time is awful. Tub won’t drain. Hair dryer fell off the wall and doesn’t work anyway. Phone doesn’t work. No one will answer my cell phone . No one answers the bell at the office when I went over to ask for a new hair dryer. What a mess.
Stayed 1 night in Jul 2023
Response from Eva on 11 Sept 2023
Hi, Sandra! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Eva

4/10 Poor

Terri

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed for 2 nites and housekeeping came by for towels trash or made beds.
Stayed 1 night in Jul 2023
Response from Eva on 25 Jul 2023
We are extremely sorry to know this, Terri! Thanks for notifying this concern to us. We will surely escalate this to the reliant team to take corrective action and to make sure it is not repeated in the future. Regards, Eva

6/10 Okay

Patrick

Travelled with family
Disliked: Cleanliness, room comfort
The good and the bad
Chose Hotel based off pictures which were very misleading hotel was conveniently located near the lake. However, next time will pay a little more to simply drive one more mile and have a much nicer hotel. Was uncomfortable leaving truck and boat parked outside felt like we would be robbed. Lighting was on timers which were out of sync with when dark would hit. They advertise fire extinguishers, lol in the rooms, which they were not had one outside my hotel room, which hasn’t been serviced in five years. Upon entering hotel room found the smoke detector to have tape over it removed tape pulled down smoke detector to find it disconnected and no battery one door down from a smoking apartment major fire safety for me. Betting was horrible. It was literally a dirty old mattress stacked on top of another dirty old mattress kids loved it though it was super trampoline fun. The staff being foreigners initially did not seem overly friendly, but were very helpful. Did find it neat. They had a ceiling fan in the room whoever does their air conditioners is definitely being paid well for the amount of gaps around the AC unit and doors. We were losing a lot of the cool air however, room stayed perfectly comfortable. Lastly, the commode Ghost flushing as I call it ended up taking the lid off noticed the chain was installed incorrectly and flush valve was adjusted wrong repaired it myself instead of annoying the staff who I believe would’ve promptly repaired it.
Stayed 3 nights in Jun 2023
Response from Maria on 10 Jul 2023
Hi, Patrick! Thank you for your rating and your valuable input. We have explained this to our related team in order to ensure a relaxed and enjoyable stay in the future. Regards, Maria

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service
Check in time is at 3 PM I showed up at 7:30 PM and my room was not ready and they will not refund my money.
Stayed 1 night in May 2023
Response from Ava on 31 May 2023
We are extremely sorry to hear about this, Jason! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Lisa

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The guy at front desk was very nice and helpful. He got us a remote for our TV. Called us at 10am on check out day to remind us checkout was at 11. I guess in case we overslept. Much appreciated.
Stayed 1 night in May 2023
Response from Ava on 31 May 2023
Thank you for rating us positively, Shannon! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Lisa

4/10 Poor

Bob

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
My nonsmoking room turned out to be a ashtray with no hot water in kitchen or bathroom sink and lukewarm water in the shower and microwave door handle was brokei have sinus problems what a stay that was.
Stayed 2 nights in Apr 2023
Response from Ammy on 10 May 2023
Hi, Bob! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 Terrible

Eric

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They are in the middle of a renovation, they had all kinds of people there. Folks fighting, smoking drugs outside our room from next door. The door was barely closing coming apart and the bathroom had ashes in the tub and pee in the toilet. We stayed maybe 2 hrs and packed up and left. We spent all we had to get away for what was supposed to be peace and quiet and clean. We wanted a refund but it was no refundable. I want a refund. It was the worse experience we’ve ever had
Stayed 1 night in Apr 2023
Response from Tim on 12 Apr 2023
We are sorry to stay turned out to be an average one, Eric! We have checked the reviews and the problems within our services that have bothered you, and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
economic stay for swan viewing
Room was basic but very clean; staff very friendly & helpful; location convenient.
Stayed 1 night in Feb 2023
Response from Ava on 2 Mar 2023
Hi Joyce! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava

4/10 Poor

Carroll

Travelled with family
Liked: Staff & service
The room was clean-ish the floor going from the bed area to the bathroom was not clean, you could see dirt where one type of flooring ended & the other began. Could see light between the door & the door frame. The curtains were old & had torn spots on the blackout part .
Stayed 1 night in Oct 2022
Response from k on 20 Oct 2022
Apologies for the problems you had, We have made a note for your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Kate

6/10 Okay

Mitchell

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2022
Response from Eva on 2 Oct 2022
Hi, Mitchell! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

6/10 Okay

donald

Travelled with partner
Liked: Staff & service, amenities
Liked the price and easy reservation. Air-condition would shut off on own, dirty ceiling fan, and mold on tub/shower curtain.
Stayed 1 night in Aug 2022
Response from Ammy on 30 Aug 2022
Hi, Donald! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

6/10 Okay

José

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
ok
Stayed 1 night in Jul 2022
Response from jane on 11 Jul 2022
Hi, José! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jul 2022
Response from Simon on 11 Jul 2022
Thanks for rating us positively! Glad to see that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Simon

4/10 Poor

Josephine

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Booked for a non-smoking room, the room was entirely smokey and reeked of cigarettes. We actually killed a roach in our hotel room. The fan in the bathroom didn't have a cover on it and did not work when we turned it on, it had a loud screeching noise. The fire alarm had been taken out of the ceiling and the wires were exposed and there were actually two TVs in the room one placed on a dresser in front of the other, but neither of them worked. Outside of the door, it seemed as if someone had dumped 5 ashtrays on the sidewalk area.
Stayed 1 night in May 2022
Response from Simon on 11 Jun 2022
Hi, Josephine! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

2/10 Terrible

Jennifer

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Don’t do it!!! Spend a little more and go somewhere else… this is like a seedy hotel from a low budget horror movie… poorly lit parking lot, cheap motel rent by the hour vibe…no ice machine, plastic mattress protector on the bed that rustled anytime you moved, crappy mattress and pillows, ac unit never really cooled room down…
Stayed 1 night in May 2022
Response from Ammy on 11 Jun 2022
Apologies for the problems you had faced, Jennifer! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 Terrible

Lillie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is by far the worst property I’ve stayed in. Absolutely gross. The rooms stink and everything is completely worn. Hot water only stays hot for a little while. Front desk staff charged me for my service animal.
Stayed 1 night in May 2022
Response from Simon on 29 Jun 2022
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

8/10 Good

Lisa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
The staff was friendly and helpful, even giving us a ride to dinner and picking us up afterwards, (Our car was in the shop). The room was clean and we did'nt see one bug of any kind. The wifi didn't work, but other than that we were happy and safe.
Stayed 2 nights in Apr 2022
Response from Ammy on 10 Apr 2022
Hi, Lisa! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.

10/10 Excellent

Kaitlynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was super clean and the gentleman up front was very welcoming.
Stayed 2 nights in Mar 2022
Response from Bryce on 14 Mar 2022
Thanks for such a lovely review, Kaitlynn. We will strive to keep up with your expectations always. Regards, Bryce

6/10 Okay

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Jane on 5 Mar 2022
Hi, Joshua! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Jane!

2/10 Terrible

Nancy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed Bugs
They had bed bugs we left the hotel. I was not reimbursed for anything
Stayed 4 nights in Feb 2022
Response from Jane on 17 Feb 2022
Sorry for the hassle you faced, Nancy! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oldie but a goodie, would stay again.
One of those old road side motels, apparently has been remodeled relatively recently. Mattress was firm and not worn out. Floors were in good shape. Heating unit was a bit noisey but worked perfectly even though it was a really cold day. Ice Machine worked and was easily accessible. Price was the best in the whole town and they still have smoking rooms by request. Hotels.com app appeared to have glitched and booked an extra room that didn't show, and they noticed and fixed it at check in with no problem. Checkin was a breeze.
Stayed 1 night in Jan 2022
Response from Bryce on 25 Jan 2022
Delighted to hear your words of praise, Daniel. We will ensure to provide a consistent service in the future as well. Have a pleasant day ahead. Regards, Bryce

4/10 Poor

Nicholas

Disliked: Cleanliness, property conditions & facilities
Lots of roaches throughout the room. Wouldnt recommend
Stayed 1 night in Jan 2022
Response from Jane on 18 Jan 2022
Sorry for the hassle you faced, Nicholas! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

10/10 Excellent

Mark

Stayed 1 night in Jan 2022
Response from Cheshta on 12 Jan 2022
Hi, Mark! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ivy

6/10 Okay

Brandy

Travelled with family
Disliked: Amenities
I liked that it was close to town
Stayed 2 nights in Jan 2022
Response from Mike on 11 Jan 2022
Hi Brandy, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Mike

6/10 Okay

Randall

Liked: Staff & service
Not bad
It’s a good place the office manager seemed to be pretty friendly. The place is older but clean and it looks like there starting to improve it some but the lawn needs to be taken care of better for sure trust me it’s important for curb appeal. If i hadn’t already booked it I wouldn’t have stop there due to outside area but I was pleasantly surprised.
Stayed 1 night in Sep 2021
Response from Cheshta on 14 Sept 2021
Hi, Randall! Thanks for spending your valuable time writing the review. Feedback and suggestions of our valued guests like you always motivate us to improve our services further. Regards, Ivy

6/10 Okay

Amy

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Front Desk Service Sucked But Room Was OK
The nephew of the owner probably should NOT be greeting guests. His demeanor was argumentative and disagreeable. The room was ok, and I slept well, but overall was not impressed.
Stayed 2 nights in Sep 2021
Response from Jane on 11 Sept 2021
Sorry for the hassle you faced, Amy! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Hannah on 7 Sept 2021
We are sorry for the inconvenience, Vicente! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Hannah!

6/10 Okay

Brenda

Travelled with partner
Our room was very clean. It was cleaned everyday. The pool was exceptional. I believe the staff was in the process of cleaning up the outside of the motel. We saw workers daily. My suggestion would be to put up a privacy fence along the back of the motel. Please make sure trash is picked up.
Stayed 3 nights in Aug 2021
Response from Arthur on 9 Sept 2021
Hi, Brenda. We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Arthur

8/10 Good

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean. Room was different than the one showed when we booked it. But the room we stayed in was nice too. I would book there again.
Stayed 1 night in Aug 2021
Response from Noah on 17 Aug 2021
Hi, Toni! We are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
It was ok for the 2 nights we stayed. If I had to I would stay again. Price was good and check in was good.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2021
Response from Noah on 21 Jul 2021
Hi, we are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Noah

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, it was not clean, the tub was disgusting and the light over the little table looked like it was wired with electrical tape.
Stayed 2 nights in Jun 2021
Response from Cheshta on 29 Jun 2021
Please consider the issue of cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Jacob

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pictures online look much nicer and updated.
Stayed 1 night in Jun 2021
Response from Bryce on 17 Jun 2021
Hi, thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Bryce

10/10 Excellent

Chrishauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My teenage son accidentally left his cell phone inside the room after we checked out. The staff there was very friendly and returned the phone promptly
Stayed 1 night in May 2021
Response from Leo on 6 May 2021
Thank you for your appreciation, Chrishauna! We hope to give you a consistent service every time. Regards, Alex

6/10 Okay

Verified traveller

Just ok
Not special but, got the job done.
Stayed 1 night in Apr 2021
Response from Cheshta on 6 May 2021
Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Jacob

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay yet
It was amazing, the cleanest and kindest since I've been booking with hotel.com, I would give this place an 8 out of 5, it was that good
Stayed 1 night in Apr 2021
Response from Leo on 29 Apr 2021
Hi, Mark! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex

6/10 Okay

Danna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Leo on 8 Apr 2021
Hi, Danna! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Alex

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Pictures are not what you get. Just old and run down.
Stayed 2 nights in Mar 2021
Response from Marie on 12 Mar 2021
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Marie!

2/10 Terrible

Hunter

Business traveller
Disliked: Staff & service, property conditions & facilities
Stay anywhere else
Breaker blew the first night I was there. When I got there my door was wide open as it does not shut properly. It was 10 degrees in my room and the power was off so I didn’t have heat for about 45 minutes.
Stayed 5 nights in Feb 2021
Response from Marie on 25 Feb 2021
Hi, Hunter! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Marie!

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not advertise hetted tobs if not in all rooms.
Stayed 2 nights in Feb 2021
Response from Justin on 20 Feb 2021
Thank you for letting us know about this, Donald. Your feedback helps us to get better. We are looking into this issue and hope to solve it promptly and accurately. Regards, Justin

2/10 Terrible

Sherrie

Business traveller
Disliked: Cleanliness, property conditions & facilities
Horribly outdated
The only good thing is the bed was semi comfortable after we went out and bought pillows & a blanket. This hotel needs some serious renovations!! The outlets don’t work & we were scared to try to unplug them. Everything is spliced together with black tape. The jetted bath tub is just an old, stained, bathtub. I was not about to take a bath in it. I should have brought bleach with me!!!!
Bedside lamp that doesn’t work
This is the jetted bathtub
An outlet that doesn’t work
The light over the table
Stayed 1 night in Jan 2021
Response from Leo on 24 Jan 2021
Hi, Sherrie! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Barbara

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
What’s wrong
The room we stayed in looked like Freddy Krueger stayed there, no turn table in microwave so we couldn’t use it, toilet barley flushed , curtains were ripped, and I spilled something on the floor and went to clean it up and the towel turned black from the dirt on the floor... I’ve stayed here when the old owners had it , these new ones have let it go to crap
Stayed 1 night in Dec 2020
Response from Marie on 12 Jan 2021
Hi, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!