Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews of Ramada by Wyndham Lake Placid

2 out of 5
Ramada by Wyndham Lake Placid
2165 US Hwy 27 South, Lake Placid, FL

Reviews

7.6

Good

Rating 10 - Excellent. 281 out of 889 reviews" "
Rating 8 - Good. 287 out of 889 reviews" "
Rating 6 - Okay. 164 out of 889 reviews" "
Rating 4 - Poor. 91 out of 889 reviews" "
Rating 2 - Terrible. 66 out of 889 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Liked: Staff & service
Meh. The pool was clean.
Stayed 1 night in Mar 2024
Response from Ramada on 7 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very good stay.
Stayed 2 nights in Apr 2024
Response from Ramada on 5 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. Our hotel will be modeling this summer, we hope you can come back and see the new look. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Mar 2024
Response from Ramada on 5 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. Our hotel will be modeling this summer, we hope you can come back and see the new look. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff
Stayed 1 night in Mar 2024
Response from Ramada on 5 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. Our hotel will be modeling this summer, we hope you can come back and see the new look. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Dawn

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Ramada on 25 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean well maintained but dated room. Very welcoming staff with good insight into area. Will stay there again.
Stayed 1 night in Feb 2024
Response from Ramada on 1 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am stay was pleasant. Your feedback is very important to us, We are remodeling this summer. We are expecting to have a whole new look and better service for our guest.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Julie

Liked: Staff & service
They have good staff. When we checked in and went to the room it smelled like bleach. I didn’t like where the room was located I did not feel comfortable there. But the staff was great in giving us another room. The breakfast wasn’t bad. Also when Expedia gives you a total for your stay it should be honored.
Stayed 3 nights in Feb 2024
Response from Ramada on 26 Feb 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unpleasant. We are remodeling this summer. We will have a new breakfast layout and much more new items to come. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Ryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, dated, unkept and argumentative staff. A true hole. Avoid at all costs. Hands down our worst hotel experience to date. When we mentioned things we were met with immediate denial and argument. Not wanting to debate, we just went to bed and then left. It was a true nightmare experience. Also, the walls are SO thin! You can hear tv, conversations, and vehicles very easily, and I have poor hearing! Look elsewhere.
Stayed 1 night in Feb 2024
Response from Ramada on 23 Feb 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations. The hotel will be remodeling in the summer. please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Carl

Liked: Staff & service
It is priced high for the condition of the place.
Stayed 1 night in Feb 2024
Response from Ramada on 23 Feb 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations. The hotel will be remodeling in the summer. please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ramada on 23 Feb 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations. The hotel will be remodeling in the summer. please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Juan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is dilapidated and in dire need of a repairs.
Stayed 1 night in Feb 2024
Response from Ramada on 19 Feb 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations. The hotel will be remodeling in the summer. please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2024
Response from Ramada on 19 Feb 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Ruth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ..would stay again
Stayed 1 night in Feb 2024
Response from Ramada on 17 Feb 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Elliot A.

Travelled with partner
Poor WiFi
Stayed 1 night in Feb 2024
Response from Ramada on 14 Feb 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Tammy, Elkton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Made stay very welcoming
Stayed 3 nights in Feb 2024
Response from Ramada on 12 Feb 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

EVANGELINE

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was what I expected
Stayed 2 nights in Feb 2024
Response from Ramada on 12 Feb 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Patsy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were well pleased with Ramada. We especially like that there was no carpet in the room. The breakfast was the usual. It would be nice to have something that wasn't all carbs to feed a diabetic (hard boiled egg would be nice). My only complaint is that there were 2 dirty wash cloths hanging on our shower rod from previous residents of the room and the pillows need to be upgraded.
Stayed 1 night in Feb 2024
Response from Ramada on 12 Feb 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

AMY

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Linens dirty. Pictures misleading. Condition of property was not good.
Stayed 2 nights in Feb 2024
Response from Ramada on 6 Feb 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ramada on 5 Feb 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Eurik D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in Jan 2024
Response from Ramada on 5 Feb 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Sarah

Stayed 1 night in Jan 2024
Response from Ramada on 25 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Good price. Good, functional hotel for a single night stay.
Stayed 1 night in Jan 2024
Response from Ramada on 30 Jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Cathi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would be nice to add eggs and bacon the breakfast :)
Stayed 1 night in Jan 2024
Response from Ramada on 23 Jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. We are in the middle of changing our breakfast options, we will be serving hot breakfast like eggs, sausages, and maybe bacon. I hope you visit us again and enjoy our breakfast change. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Jan 2024
Response from Ramada on 15 Jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found very pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay at Ramada
We just had one night stay at Ramada by Wyndham in Lake Placid. Simple breakfast was included, the room was nice, no complaints, other than corners, behind lamps, side of desk and places normally not cleaned could use some attention. We had booked a king size bed, and received a confirmation for that, but was told by the hotel that Hotels.com had not checked with them what was available, so my husband and I had to sleep in separate beds since that was all that was available. Some traffic and ac noise, but we were more than happy with the hotel itself.
Stayed 1 night in Jan 2024
Response from Ramada on 15 Jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found very pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Good trip. Hotel amenities have been upgraded. However, do not like that a $200 refundable deposit is required for the dog in addition to a $20 a night charge. Seems like overkill.
Stayed 1 night in Jan 2024
Response from Ramada on 13 Jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found very pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Our pet policy does require a 200.00 for damages if there are any. We apologize for the inconvenience. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ramada on 13 Jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found very pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
German roaches and spiders everywhere. Thankfully it was a one night stay. But so gross. All the front desk could say was sorry
Stayed 1 night in Jan 2024
Response from Ramada on 9 Jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you stay was unpleasant . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Regards,

8/10 Good

David

Stayed 1 night in Jan 2024
Response from Ramada on 23 Jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found very pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
My room was absolutely filthy. Dirt in every corner of the armrest on the chair had a burn hole in it. There was still coffee stains on top of the microwave from the previous gas. The refrigerator did not work and I only got four TV channels which place in the downstairs unit by the stairway, which got very limited Wi-Fi bedspread Was filthy had pet hair all over everything
Stayed 2 nights in Dec 2023
Response from Ramada on 9 Jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you stay was unpleasant . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Regards,

4/10 Poor

Samantha

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We checked in and went to bed and in the middle of the night killed multiple roaches and then woke up to water that had leaked under our door. When I made a complaint as we went to check out the manager asked if we came to the lady in the office in the middle of the night and made a complaint and that she would have switched us rooms. We were half asleep and stressed from a long day so that in the middle of the night was not our idea of how to handle it. The cleanliness of this facility was not the best and we will probably not be staying here again. Very disappointed with the way management handle the situation.
Stayed 1 night in Dec 2023
Response from Ramada on 30 Dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you had a unpleasant stay . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

NORMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back.
We like to spend time with friends on Lake Placid and always go to this hotel. Its quite , easy to find it, the ladies were very nice, Check-in and checkout was just a minute and breakfast was nice 👍.
Stayed 2 nights in Dec 2023
Response from Ramada on 22 Dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Verified traveller

Business traveller
average facility.
Stayed 1 night in Dec 2023
Response from Ramada on 18 Dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had a unpleasant stay . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Scott

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tired
This hotel is just tired and not very nice
Stayed 1 night in Dec 2023
Response from RAMADA on 8 Dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had a unpleasant stay . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Mireya

Travelled with family
Todo me gustó
Stayed 1 night in Dec 2023
Response from Ramada on 7 Dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ramada on 5 Dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Kelie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d probably pick Ramada hoping for the same experience. Great place, nice staff, easy check in and out! Great room, I was skeptical cuz the great price but was happily surprised at the quality!!
Stayed 3 nights in Nov 2023
Response from Ramada on 5 Dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Nicolena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very courteous. Good price. Room was clean and comfortable
Stayed 1 night in Nov 2023
Response from Ramada on 2 Dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Nicolena

Liked: Cleanliness, staff & service, property conditions & facilities
I like the remote location. Also friendly staff
Stayed 1 night in Nov 2023
Response from Ramada on 25 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay very pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Carol

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk folks were so nice but the room was dilapidated and dirty. The sheets were spotted and the floors were sticky. The beds were terrible and squeaky.
Stayed 1 night in Nov 2023
Response from Ramada on 13 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

EVANGELINE

Travelled with group
Liked: Cleanliness, staff & service, amenities
I think the coffee pots need to change 👎
Stayed 1 night in Nov 2023
Response from Ramada on 13 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking he appropriate measures to address the problem and prevent any future occurrences.

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The walls were nasty. The beds had stains and were so squeaky. Would not recommend or stay again. Staff was great. The building needs major updating or major repairs.
Stayed 2 nights in Oct 2023
Response from Ramada on 13 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

Bradley

Stayed 2 nights in Oct 2023
Response from Ramada on 24 Nov 2023
Thank you for taking the time to tell us about your experience @ the Ramada. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences.

2/10 Terrible

Rick

Travelled with pets
Disliked: Cleanliness
Filthy, dead roaches and slime in the tub. Didn't stay!!!!
Stayed 2 nights in Oct 2023
Response from Ramada on 13 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

Armando

Travelled with family
Liked: Staff & service
just fine without the bugs
Stayed 1 night in Oct 2023
Response from Ramada on 13 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

Aleksandra

Disliked: Staff & service, property conditions & facilities
The hotel staff was very nice. But I have reservations about cleanliness. The walls and doors in the room were very dirty, the fridge stank. And the biggest problem was the Internet, there was no Internet at all, which was a big problem for me because I was in the hotel for 5 days. And the information says that the Internet is free. I consider this a fraud.
Stayed 5 nights in Oct 2023
Response from Ramada on 13 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

Stephen

Although the room seemed clean the furniture was falling apart and the walls were in desperate need of paint. We tried to check out at 8:30 am and there was no one at the front desk. Waited for about 10 minutes then finally just left. Manager office was dark but lobby appeared to be open. Halloween decor was lit up etc.
Stayed 2 nights in Oct 2023
Response from Ramada on 13 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

Felix A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy.
Stayed 1 night in Oct 2023
Response from Ramada on 13 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

Larry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room that I was in was dirty with dark hand prints on the walls and the sink was clogged and wouldn’t drain. Desk was damaged and falling apart. The room did have clean sheets and towels. The staff put me in a much cleaner room on the second day which I greatly appreciated!
Stayed 2 nights in Sep 2023
Response from Ramada on 13 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address that problem and prevent any future occurrences.

6/10 Okay

Grace

Stayed 2 nights in Sep 2023
Response from Ramada on 13 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.