Exterior

Reviews of Quality Inn and Suites Vidalia

2.5 out of 5
Quality Inn and Suites Vidalia
2619 E 1st St, Vidalia, GA

Reviews

7.6

Good

Rating 10 - Excellent. 110 out of 341 reviews" "
Rating 8 - Good. 121 out of 341 reviews" "
Rating 6 - Okay. 59 out of 341 reviews" "
Rating 4 - Poor. 28 out of 341 reviews" "
Rating 2 - Terrible. 23 out of 341 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Leticia

Disliked: Property conditions & facilities
I can hear the neighbors all the time around 2:00 am
Stayed 5 nights in Mar 2024
Response from Guest Relations Management on 10 Apr 2024
Dear Leticia, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced due to noise disturbances during your stay. We understand the importance of a peaceful environment for a restful night's sleep, and we're truly sorry that this aspect fell short of your expectations. Please know that we have already spoken to our housekeeping team to address any potential noise concerns from neighboring rooms. We will continue to monitor and implement measures to minimize disturbances and ensure a more comfortable stay for our guests in the future. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for a more serene experience.

6/10 Okay

Keith

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 3 Apr 2024
Dear Keith,We are very sorry to hear that your stay did not live up to your standards. Even though your opinion is short, it says a lot, and we value you taking the time to give it to us. We work hard to give all of our guests great service and comfort, so it's disappointing to hear that we fell short this time. Please don't hesitate to get in touch with us if there are specific things we can do better or if you had any problems during your stay. We care very much about making you happy, and we'd love the chance to make things right for you.

8/10 Good

Clarence

Stayed 1 night in Mar 2024
Response from Guest Relations Management on 12 Apr 2024
Dear Clarence, Wow, we're ecstatic to receive your 4 out of 5 rating! While we didn't receive any specific comments, we're thrilled that you had a positive experience overall during your stay with us.Your satisfaction is our top priority, so we're over the moon to hear that you had a great time with us. We're always looking for ways to make your stay even more memorable, so if there's anything specific you'd like to share or suggest, we're all ears!

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelly
Stayed 2 nights in Mar 2024
Response from Guest Relations Management on 19 Mar 2024
Dear Steven,We are very sorry to hear about your recent stay at our hotel. We really value your feedback, and we're sorry about the smell problem you had during your stay. Keeping the place clean and welcoming is very important to us, and we'll take care of this right away so it doesn't happen again for you or any other guests. We're taking your worries very seriously and are working right away to fix the problem. Your safety and happiness are very important to us, and we hope to be able to welcome you back for a much better experience next time.

6/10 Okay

Taneshia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Relations Management on 4 Mar 2024
Hi Taneshia,We're truly sorry to hear that your stay fell short of expectations. Your feedback is invaluable to us, and we apologize for any aspects of your experience that didn't meet your standards. We strive to provide exceptional service and comfort to all our guests, and we regret any issues that may have impacted your stay. If there are specific areas where we can improve, please don't hesitate to reach out. We hope to have the opportunity to welcome you back and make it right.

10/10 Excellent

Maryann

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello Maryann,We're thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back soon for another wonderful experience.

6/10 Okay

Dave

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 12 Feb 2024
Dear Dave,We're truly sorry to hear about your experience during your recent stay. Your feedback is invaluable to us, and we apologize for any inconveniences you encountered. We understand that aspects of your stay fell short of expectations, and we're committed to addressing them promptly. Our team is dedicated to ensuring all guests have a comfortable and enjoyable experience, and we appreciate you bringing these issues to our attention. We hope you'll consider giving us another opportunity to exceed your expectations in the future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 9 Feb 2024
Hi Mark!Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.

10/10 Excellent

Julie

Stayed 1 night in Jan 2024
Response from Guest Relations Management on 24 Jan 2024
Hi Julie!Thank you so much for your feedback and kind words regarding the five-star experience thatyou received during your most recent stay with us!We seek to give each guest a very comfortable and accommodating experience, and we arethrilled to hear of our success in this ambition. We will be sure to share your kind regards withour team.We thank you for your loyalty, and we look forward to your future visits!

10/10 Excellent

Jamillah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Guest Relations Management on 16 Jan 2024
Hi Jamillah!A perfect rating from you has truly made our day! We are absolutely thrilled to learn that your experience with us was nothing short of exceptional. Your satisfaction is our top priority, and we're delighted to know that we hit the mark for you. Our entire team strives to create memorable stays, and your perfect score is a fantastic testament to their hard work and dedication. We can't wait to welcome you back for another outstanding visit. Thank you for choosing our hotel, and we look forward to exceeding your expectations once again!

10/10 Excellent

Cami

Travelled with partner, Travelled with group
Disliked: Cleanliness
But other then that it was a good night
Stayed 1 night in Jan 2024
Response from Manager on 14 Jan 2024
Hello Cami,Thank you for taking the time to provide your feedback. We appreciate your kind words and are glad to hear that you had a good night overall. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future for an even better experience.

8/10 Good

Brandon

Stayed 1 night in Dec 2023
Response from Manager on 10 Jan 2024
Hello Brandon, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 Okay

Wiley K

Stayed 1 night in Nov 2023
Response from Guest Relations Management on 11 Dec 2023
Dear Wiley,Thank you for taking the time to share your feedback with us. We genuinely value your input and are disappointed to learn that your experience fell short of expectations, reflected in the 6 out of 10 rating. Your satisfaction is our top priority, and we would greatly appreciate additional details or specific concerns you may have had during your stay. This information will help us address any shortcomings and improve our services to ensure a more enjoyable experience for our guests in the future. We sincerely hope to have the opportunity to welcome you back and make amends for any shortcomings you encountered.

10/10 Excellent

Jayda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
The room was nice just need the lock on the door fixed
Stayed 1 night in Nov 2023
Response from Guest Relations Management on 6 Nov 2023
Hi Jayda!We're delighted to hear that you enjoyed your stay with us, and thank you for sharing your feedback! It's wonderful to know that you found your room comfortable. We apologize for the inconvenience with the door lock, and please rest assured that our maintenance team will address this promptly. We always strive to make our guests' experiences as enjoyable as possible, and we look forward to welcoming you back for an even better stay in the near future. Your comments are valuable in helping us improve, and we appreciate your business. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.

6/10 Okay

CYNTHIA

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Police showed up for a couple yelling and screaming at 2am. Walls thin on back side of hotel could hear people talking in room next door until after 11pm. Air conditioner squealed when starting up and after shut off every single time causing more difficulty in getting to sleep.
Stayed 2 nights in Oct 2023
Response from Guest Relations Management on 31 Oct 2023
Dear Cynthia,We genuinely appreciate your feedback and would like to extend our sincerest apologies for the disruption you experienced during your stay. We understand that a peaceful night's sleep is important, and it's disappointing to hear about the noise disturbances and the air conditioner issue you encountered. Please rest assured that we take your comments seriously and will work diligently to address these concerns to ensure a more comfortable stay for you and all our future guests. We hope you'll give us another opportunity to serve you better on your next visit.

10/10 Excellent

Linda

Stayed 1 night in Oct 2023
Response from Guest Relations Management on 17 Nov 2023
Hi Linda!Thank you so much for choosing our hotel for your recent stay and for taking the time to leave a perfect 5 out of 5 rating! Your feedback means so much to us, and we're thrilled to see that you had a fantastic experience. While we would have loved to hear more about your specific highlights, we understand that sometimes the best experiences are so incredible that they leave us momentarily speechless. We're delighted to have exceeded your expectations, and we look forward to welcoming you back for another unforgettable stay. Safe travels and see you soon!

10/10 Excellent

Karen, elk river

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is basic but fit our needs and we slept wonderfully. Breakfast was good. We could park right by our room. The price was very fair.
Stayed 1 night in Oct 2023
Response from Guest Relations Management on 27 Oct 2023
Hi Karen!Thank you so much for your wonderful review! We're happy to hear that you had a 5-star experience during your stay with us. It's fantastic to know that our basic yet comfortable accommodations met your needs perfectly, allowing you to enjoy a restful night's sleep. We're also pleased that you found our breakfast satisfying – there's nothing like a good breakfast to start the day off right! And of course, our convenient parking and fair pricing are all part of our commitment to providing a great value. We can't wait to welcome you back for another fantastic stay in the future. Your comfort and satisfaction are our top priorities!

2/10 Terrible

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and service.
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on 24 Oct 2023
Thank you for your kind words! We're delighted to hear you had a great experience with our room and service. We look forward to welcoming you again in the future.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Vidalia GA and stayed here for 2 nights. It was excellent from the staff to the clean room. We have no complaints at all. The hot breakfast was a real bonus. We will definitely stay there whenever we are traveling through this area again.
Stayed 2 nights in Oct 2023
Response from Guest Relations Specialist on 19 Oct 2023
Hi Deborah, Thank you for your wonderful comments! We're thrilled to hear that you had an excellent stay and that everything, from the staff to the clean room, met your expectations. We're delighted that you enjoyed the hot breakfast as well. We look forward to welcoming you back whenever you're in the area. Safe travels!

8/10 Good

Kendel

Liked: Cleanliness, staff & service, property conditions & facilities
It was not bad at all
Stayed 2 nights in Sep 2023
Response from Manager on 10 Sept 2023
Hello Kendel,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. We hope to someday have another opportunity to host your stay.

8/10 Good

Riverview Wireless Constr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 5 Sept 2023
Thank you for sharing this review, and we welcome you to visit us again anytime!

8/10 Good

Riverview Wireless Constr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 5 Sept 2023
Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

8/10 Good

Catherine

Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 30 Aug 2023
Dear Catherine, We greatly appreciate your positive rating! It's wonderful to know that you had a pleasant experience with us. If there's anything specific you'd like to share about your stay, please feel free to let us know. We're committed to providing excellent service and hope to have the pleasure of hosting you again in the future!

8/10 Good

Clifton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2023
Response from Guest Relations Specialist on 21 Aug 2023
Hello Clifton, We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

10/10 Excellent

Carol

Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 29 Aug 2023
Dear Carol, Thank you for sharing your positive rating! We're delighted to hear that you had a satisfactory experience. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the opportunity to welcome you back again in the future for another great stay!

10/10 Excellent

Jose

Stayed 2 nights in Jul 2023
Response from Steph on 31 Jul 2023
THANK YOU!! for the review.

2/10 Terrible

Jay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Joe’s Apartment
Well it started off as to be expected Cindy greeted us with a smiling and welcoming face we checked in at the front desk with friendly and exceptional service so we proceeded to our and that’s when it took a turn for the worse we opened the door and turned the light on and the roaches met us at the door as if they were dogs happy to see us home 3 at the door and one behind the door my wife walks into the bathroom and one was bathing in the tub at that point we realized that this room was overlying occupied so we so graciously gave the room up to the current occupants went back to the front desk and Cindy worked with me to get a refund and was very apologetic so we probably wouldn’t be staying there again
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 31 Jul 2023
Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your stay at Joe's Apartment. Your feedback is essential to us, and we take it very seriously. We're sorry for the inconvenience caused by the presence of roaches in the room. This is not the level of cleanliness and comfort we aim to provide, and we'll address this matter with our housekeeping team to ensure it doesn't happen again. We're pleased to hear that Cindy at the front desk provided friendly and exceptional service and helped with your refund. We'll make sure to recognize her for her efforts. If there's anything else you'd like to discuss or if you have any further concerns, please don't hesitate to contact us directly. We hope to have the opportunity to make it up to you in the future and provide you with a more pleasant stay.

10/10 Excellent

Lorraine

Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 25 Jul 2023
Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

8/10 Good

Rene

Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 11 Aug 2023
We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Rooms were perfect. Breakfast was delish. Everyone was so kind.
Stayed 2 nights in Jul 2023
Response from Guest Relations Specialist on 20 Jul 2023
Thank you for your recommendation and welcome back! I’m glad you find our cleanliness and modern accommodations pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

4/10 Poor

Vijay

Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 24 Jul 2023
We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay there every time I visit the area
Stayed 2 nights in Jun 2023
Response from Guest Relations Specialist on 19 Jun 2023
Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 17 Jun 2023
Hi Sharon! Thank you for taking the time to rate our hotel. We hope that you found our accommodations and services to be satisfactory and we are very sorry to learn that we did not exceed your expectations. We hope to see you again someday and to transform your opinion of our hotel and service.

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good enough
Who is being used by a big party so we couldn’t even go down there the whole day on Saturday. Which was our entire purpose of meeting up hanging at the pool ourselves. We went the next day but it was a bit dirty . Overall I get it . I guess you get what you pay for
Stayed 1 night in May 2023
Response from Guest Relations Specialist on 23 May 2023
Hi Teresa! We greatly appreciate that you've taken the time to share your rating of our hotel. It is very important to us to make sure that every guest enjoys a comfortable experience. Despite not being able to enjoy the pool, we hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five star experience.

10/10 Excellent

Shameika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Manager on 8 May 2023
Hello Shameika,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

6/10 Okay

Laverne

Travelled with family
Liked: Staff & service
It served purposes intended.
Stayed 1 night in Mar 2023
Response from Guest Relations Specialist on 6 Apr 2023
We can’t thank you enough for making time to leave us a review and rate us so highly! We cannot wait to welcome you again and provide you with excellent service as always!

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, but not breakfast
Good and comfortable room for the price. Breakfast could use some upgrading. I would definitely stay here again, but would go somewhere else for breakfast.
Stayed 1 night in Apr 2023
Response from Guest Relations Specialist on 6 Apr 2023
We can't thank you enough for taking the time to leave us a review and giving us such high marks! We can't wait to see you again and continue to provide you with excellent service!

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Older hotel, but it was perfect for our overnight stay.
Stayed 1 night in Mar 2023
Response from Manager on 19 Mar 2023
Hello Vicki,Thank you for taking the time to share. We appreciate your feedback regarding our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

8/10 Good

Mary

Business traveller
Liked: Cleanliness, staff & service, room comfort
Average
Its exactly what you would expect from a motel
Stayed 1 night in Mar 2023
Response from Guest Relations Specialist on 14 Mar 2023
It's great to see that we were able to provide you with excellent service and accommodations. We hope to see you again on your next visit to the area!

8/10 Good

Stephanie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Very loud. Could hear everything outside
Stayed 2 nights in Mar 2023
Response from Guest Relations Specialist on 9 Mar 2023
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Guest Relations Specialist on 1 Mar 2023
It is such an achievement to learn that you had an excellent stay with us. It is always our goal to surpass our guests' expectations and we are very pleased to hear of our success in this ambition. Thank you so much, and we hope to see you again soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Manager on 29 Oct 2023
Hello Lisa,Thank you so much for the perfect rating! We are thrilled to hear that you had a wonderful experience at our hotel. We hope to welcome you back in the future!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, quiet
Stayed 2 nights in Feb 2023
Response from Manager on 4 Feb 2023
Hello David,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 Excellent

Lyshemah

Stayed 3 nights in Jan 2023
Response from Manager on 4 Feb 2023
Hello Lyshemah,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 Okay

Rosemary, Miami

Travelled with family
It needs upgrading
Stayed 3 nights in Jan 2023
Response from Manager on 31 Jan 2023
Hello Rosemary, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Mike, Hamlin

Stayed 1 night in Dec 2022
Response from Manager on 12 Nov 2023
Hello Mike,Thank you for your positive review! We're delighted to hear that you had a great stay with us. It's always rewarding to receive feedback from satisfied guests like yourself. We appreciate your kind words and hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pet friendly- my small dog was calm, and access to outside was convenient.
Response from Manager on 2 Dec 2022
Hello Jean,It means so much to have earned your business. We appreciate the feedback regarding our access. We hope to see you again in the future. Thank you for your valuable business.

10/10 Excellent

JOYCE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 2 nights in Nov 2022
Response from Guest Relations Specialist on 15 Nov 2022
Hi Joyce, Your bright smile gives us the boost we need to keep going. We are extremely grateful to you for awarding us a perfect score! We would be honored to serve you again. Thank you very much.

8/10 Good

Deborah

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good for an overnight with our dog
Stayed 1 night in Oct 2022
Response from Guest Relations Specialist on 14 Oct 2022
Hello Deborah, Thank you for your feedback. We are delighted to learn that you had a wonderful stay with us. We hope you'll stay with us again when you visit the area.

2/10 Terrible

Daviya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Guest Relations Specialist on 14 Oct 2022
Hello Daviya, Thank you for rating your stay with us. We regret if you were not completely happy with your stay and invite you again to show how we are constantly improving.