Classic Lodges - The Hickstead Hotel

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Premium bedding, desk, laptop workspace, iron/ironing board
Premium bedding, desk, laptop workspace, iron/ironing board
Premium bedding, desk, laptop workspace, iron/ironing board
Premium bedding, desk, laptop workspace, iron/ironing board

Overview of Classic Lodges - The Hickstead Hotel

Classic Lodges - The Hickstead Hotel

3.5 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ

Explore the area

  • Popular LocationPreston Park12 min drive
  • Popular LocationBrighton Beach17 min drive
  • Popular LocationBrighton Marina21 min drive
  • AirportLondon (LGW-Gatwick)27 min drive

Choose dates to view prices

About this area

Haywards Heath

Located in Haywards Heath, Classic Lodges - The Hickstead Hotel is in the business district and near the airport. Booth Museum of Natural History and Duke of York's Picturehouse are cultural highlights, and some of the area's landmarks include Withdean Sports Complex and Wakehurst Place. Looking to enjoy an event or a game while in town? See what's happening at Hickstead All England Jumping Course or Plumpton Racecourse. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Guests love the hotel's quiet location.

What's nearby

  • Hickstead All England Jumping Course - 4 min drive
  • Bolney Estate Winery - 5 min drive
  • Preston Park - 12 min drive
  • Brighton Beach - 17 min drive
  • Brighton Marina - 21 min drive

Getting around

  • Burgess Hill Station - 6 min drive
  • Heathrow Airport (LHR) - 57 min drive

Restaurants

  • Oak Tree Bistro — 1 min walk
  • The Grange Bar — 1 min walk
  • The Woolpack - 3 min drive
  • The Oak Barn - 3 min drive
  • Jupps Fish and Chips - 4 min drive

About this property

Classic Lodges - The Hickstead Hotel

Edwardian hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include conference space, concierge services and dry cleaning. All 52 rooms provide conveniences such as sitting areas and coffee makers, plus in-room free WiFi and flat-screen TVs with digital channels. Room service, premium bedding and hairdryers are among the other amenities available to guests.
Classic Lodges - The Hickstead Hotel offers 52 forms of accommodation with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. 24-inch Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Haywards Heath hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 14.95 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • German
  • Portuguese

Business services

  • Conference space (700 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination

Entertainment

  • 24-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Mobile key entry
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets stay for free
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night.
Cots (infant beds) are available for GBP 10.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 14.95 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
Classic Lodges The Hickstead
Classic Lodges The Hickstead Hotel
Classic Lodges - The Hickstead Hotel Hotel
Classic Lodges - The Hickstead Hotel Haywards Heath
Classic Lodges - The Hickstead Hotel Hotel Haywards Heath

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 37 out of 137 reviews
5 - Excellent 27%
Rating 4 - Good. 57 out of 137 reviews
4 - Good 42%
Rating 3 - Okay. 31 out of 137 reviews
3 - Okay 23%
Rating 2 - Poor. 10 out of 137 reviews
2 - Poor 7%
Rating 1 - Terrible. 2 out of 137 reviews
1 - Terrible 1%

4.0/5

Cleanliness

4.1/5

Staff & service

3.3/5

Amenities

3.5/5

Property conditions & facilities

2/5 Poor

Business traveller
Disliked: Staff & service
Old and run down. I got charged £8 for a breakfast bag which contained an apple and a breakfast bar. Would avoid if I had other options
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I was somewhat disappointed not to be able to have breakfast in the hotel having to drive miles to find a restaurant to have the breakfast. We used to enjoy having breakfast in the morning and a meal at night in the restaurant. Next time I will phone first to see if it is the same I am afraid I will book elsewhere.
Stayed 2 nights in Sep 2021