Ratings based on 368 Verified Reviews

4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

Very spacious service apartment.

Posted 19-Jul-2017
Pros: Cleanliness and service of the staff. Spacious room.
Cons: The mattress for the single bed can be better. It is a bit to flimsy and not supportive enough. The basin in the toilet is a bit old fashion.
Location: The hotel is about 20 mins walking distance from the major tourist centre such as Edinburgh castle and the Royal Mile.
The hotel is conveniently located in Edinburgh, about 15 to 20 mins walk to the center such as the Royal Mile. We took a taxi to the Royal Mile and cost us about 8 pounds and 10 to 15 mins. Take a bus to the city center is also very convenient. Our room is on the ground floor and it is not that noisy. We can hear people talk loudly outside and were being woken up by crow's ugly voice. However, to me these are bearable. Since it is a service apartment, it is very spacious inside. The kitchen comes with major cooking utensils and equipment. Room service is provided on daily base and the tidiness and cleanliness are up to my demanding level.
Comment from Hotel Management
24-Jul-2017 by Susann, Digital Marketing Manager, Hotel Management
Thank you very much for your comprehensive review and rating our apartments with 5 stars. We take great pride in providing high-quality accommodation and are glad that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Edinburgh. Best wishes from the Fountain Court Team!
5 out of 5
Recommended
for Everyone
by A verified traveller from Regina, SK

Fountain Court - Edinburgh Grove

Posted 18-Jul-2017
Pros: Location and facilities available.
Cons: It would be great if the hotel had some more brochures on the transportation for the bus available as well.
Location: Loudan's was great for breakfast. Loved Zizzi's and Badabing for meals that were close by when we had limited time.
It was a great apartment to have. Lots of space compared to a hotel room. Cleaned daily and had kitchen and laundry facilities. We were only 15 minutes to the Edinburgh Castle (walking). The bus was very close to be able to also use as transportation and in addition, cab from Train Station was only 10 minutes away ($8 GBP) so great.
Comment from Hotel Management
24-Jul-2017 by Susann, Digital Marketing Manager, Hotel Management
Thank you for your feedback. It is great that you found our location and facilities available convenient. Our friendly Reception Team is happy to help with any public transport questions as they are on the desk 24 hours a day. With very best wishes!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great apartment

Posted 15-May-2017
Fantastic experience - lovely apartment and even nicer staff
Comment from Hotel Management
22-May-2017 by Susann, Digital Marketing Manager, Hotel Management
Thank you for your kind words. We appreciate your feedback and are delighted that you enjoyed your stay with us. Best wishes from the Fountain Court Team
4 out of 5
by susan

Posted 27-Feb-2017 on Hotels
Well appointed with small but well equipped kitchen. Plenty of space and helpful front desk. Would recommend.
Comment from Hotel Management
01-Mar-2017 by General Manager, Hotel Management
Thank you for your review. It is great that you enjoyed your stay with us and made use of our well-equipped kitchens. We hope to welcome you back on your next visit to Edinburgh. Best wishes from the Fountain Court Team!
1 out of 5
by A verified traveller

unpleasant stay!

Posted 30-Dec-2016
Pros: The staff were kind.
Cons: Everything about the room and facility.
Location: It is in the centre of Edinburgh, plenty of things to do!
I stayed for 1 night, overall it is a really awful experience.The most of the facility were covered in a strange dirt and some sort of liquid, the odour was terrible as well as the entire hotel smelled like a very bad cooking smell.
Comment from Hotel Management
02-Jan-2017 by Susann, Digital Marketing Manager, Hotel Management
Thank you for your review - we really appreciate your feedback and it is great that you found our staff kind. First of all, our sincerest apologies that you did not enjoy your stay with us. However, we were not aware of these problems. Reception is open 24 hours will we have a Housekeeping Team who is on-site regularly. Both would have been delighted to assist with any additional cleaning your would have required. Our apartments are usually described as very clean, so this comes as a surprise to us. Again, please accept our sincere apologies. Best wishes from the Team!
2 out of 5
by A verified traveller

Posted 04-Dec-2016 on Hotels
Did a job, I guess. But mega dated - there's better value out there.
Comment from Hotel Management
08-Dec-2016 by General Manager, Hotel Management
Thank you for your review. We regret to hear that your stay with us did not meet your expectations. Our apartments are inspected regularly by VisitScotland and undergo regular up-keeping. However, I will forward your comment on to our Maintenance Manager, who will have another look at what we can do with the apartments. Best wishes, Susann, Digital Marketing Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Oct-2016
Pros: Very comfortable and clean. Serviced daily. Very friendly staff. Good location
Cons: More serving dishes and a chopping board in the kitchen is required
Location: Walking distance to Main Street shopping
Comment from Hotel Management
04-Nov-2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for leaving a review for Fountain Court Apartments - Grove. We really appreciate your feedback and are glad you liked our apartments. We hope to welcome you back soon with us. Our Reception would be delighted to supply additional crockery and chopping boards. Best wishes from the Team!
3 out of 5
by A verified traveller

Clean and excellent for castle or shops

Posted 16-Oct-2016 on Hotels
Good price, clean, pleasant people, make sure your Sat nag us up to date due to lots of work going on in the local area.
Comment from Hotel Management
28-Oct-2016 by General Manager, Hotel Management
Thank you for your comments! We are glad you enjoyed your stay with us and had a pleasant time in Edinburgh. We hope to welcome you back on your next visit to the city. Best wishes from the team!
4 out of 5
Recommended
for Families
by A verified traveller

Not far from the Royal Mile and close to train st.

Posted 23-Sep-2016
Pros: Cleaning staff was very nice and the apartments had an elevator, which could be very convenient when you're carrying heavy luggage.
Cons: Having Washer and Dryer in the room (only washer was provided but they took our wet clothes and dried them before returning them to us on the same day
Location: Good Gin and Tonic bar, train station to go anywhere in Scotland, good places for breakfast and not too far from the city center
Very nice apartments, pretty close to the train station and nice pubs (like The Jolly Botanist for those who want to experience the Gin & Tonic world). Also not too far from the Royal Mile. Ahh there's a good breakfast place very close and grocery stores too.
Comment from Hotel Management
23-Sep-2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for your review! We are delighted to hear that you generally liked our apartments and explored the great food options in the local area. Apologies about the confusion with the washer/dryer. In our Grove Apartments we only provide a washing machine and a drying rack. I will correct this mistake on our Expedia page asap. Best wishes from all of us at Fountain Court!
5 out of 5
Recommended
for Everyone
by A verified traveller

Convenient and Good value

Posted 27-Aug-2016
Close to many attractions in Edinburgh。 Good value
Comment from Hotel Management
29-Aug-2016 by Susann, Digital Marketing Manager, Hotel Management
Thank you for taking the time to leave us feedback. We are delighted to read that you enjoyed your stay with us and look forward to welcoming you back! Best wishes from the Fountain Court Team