Search Historic Hotels in Hayes

"Loved every moment of our stay"

"The rooms are very old. The headboard to my bed was off the wall as I walked into my room for the first time and needed to be fixed. In the meantime they let me change rooms. The 2nd room had a black hair on the pillow, an opened dessert wrapper behind the night stand and the fridge ice maker/freezer was inoperable due to it being frozen over. So I requested another room. My third room was a visible upgrade and was actually clean, who would’ve thought! The front desk was approachable about the issues but the manager and housekeeper were persistent on me not moving rooms and overall not pleasant to speak with about THEIR rooms that were not up to the minimum standard. The restaurants were sub par, very over priced and staff was fine. The overall establishment was decently clean and the rest of my stay went fine. "

"Location, location, location."

"Breakfast buffet was only fair"

"Nice hotel, room was quite dated and didn’t have enough sockets. The hotel has construction work going on just now and they started quite early in the morning, Good location though. "

"An excellent stay! Great location and room. Staff can’t do enough to help - a new favourite when staying in London "

"Good size rooms for London. Great location and nice bar"

"The staff was very helpful and moved our family to a larger room, which was very comfortable. The location by the Thames river was excellent as well."

"We didn’t use the pool or Internet "