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Reviews of Ibis Styles Haydock

3 out of 5
Ibis Styles Haydock
4 Galway Crescent, Piele Road Haydock, St Helens, England

Reviews

7.8

Good

Rating 10 - Excellent. 228 out of 764 reviews" "
Rating 8 - Good. 333 out of 764 reviews" "
Rating 6 - Okay. 115 out of 764 reviews" "
Rating 4 - Poor. 54 out of 764 reviews" "
Rating 2 - Terrible. 34 out of 764 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2022

8/10 Good

J M

Liked: Cleanliness, property conditions & facilities, room comfort
It's ok
For one night staying is fine, however, the lack of options for breakfast was a bit disappointed.
Stayed 1 night in Apr 2022

8/10 Good

Fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Great price and excellent service. Will be using again soon.
Stayed 1 night in Apr 2022

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all a good friendly service 🙂
Just staying one night but the staff lovely on arrival ,room is warm, beds comfortable and Cleen, room quite big breakfast is good I can not find a fault to mention
Stayed 1 night in Apr 2022

8/10 Good

Jemma

Stayed 1 night in Apr 2022

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Very good as usual. The rooms were clean and in good condition, although the floor tiles in one of the rooms need to be repaired as they could cause a guest to trip in the shower. One of the room doors was awkward to close, and the other room key card had to be reset at reception.
Stayed 1 night in Apr 2022

8/10 Good

Geoff

Liked: Staff & service
Stayed 1 night in Mar 2022

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

4/10 Poor

Gill

We couldn’t stay as we had Covid, it would’ve been thoughtful if we could’ve rearranged our stay, but this was not offered to us. Disappointing & costly.
Stayed 1 night in Mar 2022

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good pl
Stayed 1 night in Mar 2022

4/10 Poor

FRAN

Stayed 1 night in Mar 2022

2/10 Terrible

Alan

Stayed 1 night in Mar 2022

4/10 Poor

Catherine

Disliked: Staff & service, room comfort
Disappointing - worst stay out of 10!
Radiator did not work. Reported it to reception but no action taken. Lights tripped at 10pm, reported to reception and told it would be put back on shortly. 1am in the morning I had to use the toilet in the dark. 7am still no lights, back to reception who apologiesed and said they would sort immediately. 7.30am knock on room door telling us we could move room if we wanted to! Packed up and left. So disappointed as we have stayed here several times but will not be staying here again. If you do stay take blankets and a torch!
Stayed 1 night in Feb 2022

8/10 Good

Karen

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fulfilled a need
Practical and welcoming for basic overnight/breakfast needs.
Stayed 1 night in Feb 2022

4/10 Poor

Mateusz

Business traveller
Disliked: Cleanliness, staff & service
Never again
Bathroom floor disgusting, overall very tiny rooms and no service.
Stayed 2 nights in Jan 2022

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Weekend break
Stayed for the weekend with 2 teenagers & 2 adults. Everything was great, buffet style breakfast, cereals, fruit Only gripe was the pull out bed for the kids Not big enough to fit 2 people on it was the worst night sleep they have ever had. Daughter had to sleep in our double bed as could not sleep a second night like that Rooms are quite small but apart from that ok Great that dogs are allowed too
Stayed 2 nights in Jan 2022

4/10 Poor

Pamela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty as smelly
Staff were very friendly but hotel was very poor. The room has a smell of bad drains. The coffee cups were stained and it felt very dirty. Our second room for the kids smelled strongly of cigarette smoke and dog. The basins in both rooms had very clogged and dirty overflows. We had never stayed in an Ibis hotel and would never stay again. Travelodge and premier inn much better and at a lower price
Stayed 1 night in Jan 2022

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities, room comfort
Breakfast was very good. All staff were very friendly and helpful.
Stayed 4 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
An ok experience
Was nice and comfy bed. Just wish they had breakfast to take away or started earlier
Stayed 1 night in Dec 2021

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Very clean and staff were extremely attentive. Room was spacious and great price. 1st time staying here and will return when in the area to see family. Food was good despite the chef being on holiday.
Stayed 1 night in Dec 2021

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel
A lovely clean hotel with a bar and 1 min walk to a pub , nice rooms and very good value
Stayed 2 nights in Dec 2021

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness, staff & service
Staff friendly and helpful. Clean. The sofa bed was terrible, our son shouted in shock as soon as he sat on the mattress at how many springs he could feel, no way could ge have slept a night on it. We dragged it onto the floor, seeing how old and worn out it actually was. Once upon the floor we realised it wasn't just the sofa bed metal he could feel but the mattress was just completely worn ans all springs could be felt. So all 3 of us ended up in the bed, hes 5ft 6 at 12, not fun. It being very late and the general manager had already told us how short staffed she was ar our check in we decided to put up with it. I put the duvet over rhe mattress on the floor and attempted to sleep, i think i managed an hour or so but as soon as i moved the metal just stuck into my body. Awful. We wanted to inform staff of the issue upon checking out but we waited for a while at reception and no one appeared. Also the bed sheets had holes in them, there's budget hotels everywhere in the uk now and we stay in many as we live at the other end of the country to our families, this is the poorest one we have stayed in to date.
Stayed 1 night in Dec 2021

4/10 Poor

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had to have the bed exchanged. The TV didnt work at first, the window wouldn't open as the handle was broken. Staff polite and helpful
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort
Fell at the first hurdle...
Disappointing. Room smelled of stale cigarettes. Corridor was noisy with people moving in and out through the early hours with little regard to other guests. The shower room didn't drain quickly resulting in a flooded bathroom. House keeping entered the room to clean way before check out time. On a positive note the towels were good and despite over looking the car park the curtains blacked out all the light. I needed a hotel in the area, however the room was horse racing themed, I don't like horse racing.
Stayed 1 night in Dec 2021

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, great staff, suitable amenities. Well recommended place to stay!
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Review
Room was okay, asked at reception for extra 2 pillows and were still waiting. I even used WhatsApp to ask if they’d be arriving and I’m still waiting for a reply. Eventhough it’s been read. Other than that stay was okay
Stayed 2 nights in Nov 2021

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

6/10 Okay

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

patryk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Was a standard room but very comfy. Staff were friendly and we had daily housekeeping. We enjoyed our stay so much so we are booking again next month and taking our kids! Only down we had was we paid extra on the day for breakfast and unfortunately only stuff available (that had not run out) was bacon and beans, toast and cereal for nearly £10 each for 2 pieces of bacon and 1 spoon of beans was shocking so we wouldn't be booking a breakfast.
Stayed 2 nights in Nov 2021

4/10 Poor

Samantha

Business traveller
Disliked: Property conditions & facilities, room comfort
No sleep due to road noise all night - not your fault but wouldnt stay again - will book hotel myself next time - you get what you pay for
Stayed 1 night in Nov 2021

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Check in was quick and friendly. The street noise is bad (for me) road side so I changed rooms. The black and white balls had been stolen from the pool table and hadn't been replaced for 3 weeks... The breakfast was very good and parking was good.
Stayed 1 night in Oct 2021

6/10 Okay

Ahmad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
good to try once
The staff were fantastic and very helpful and polite and friendly Room was not excellent and just a room with TV ,coffee and bed Toilet was not flushing very well and it was very smelly and no Fridge Breakfast was very simple and a lot of choice and even I did not pork susages and bacon one of the staff offered me the last day Veg Susages - thanks not a lot to do in the hotel and nothing around of it except small Asda shope with petrol station
Stayed 3 nights in Nov 2021

6/10 Okay

Debra

Travelled with family
The hotel is on a major road the noise is quiet load all night. The room was well presented although the extraction in the bathroom was not working. Breakfast was ok it had all components and was warm. Overall we enjoyed the stay
Stayed 2 nights in Oct 2021

8/10 Good

Salwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 stars
Lovely and nice
Stayed 3 nights in Oct 2021

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traffic Noise
The hotel is clean and service good. Some rooms back onto the A580, so traffic noise is constant. However, in the early hours traffic is minimal so it can be quiet until a vehicle approaches and breaks that silence which can be quite frequent. It can be difficult to sleep through
Stayed 3 nights in Oct 2021

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for out of town Liverpool hotel
Running the Liverpool marathon, this was a good option since I had a car and it is easy to drive to Liverpool from here, a good quality 3* hotel, staff were nice, free parking.
Stayed 1 night in Oct 2021

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
When we arrived the member of staff was very friendly and do was the bar man. Breakfast was lovely again staff really nice
Stayed 1 night in Oct 2021

6/10 Okay

paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was ok Shower in room didnt drain away properly so puddles were left arond toilet Shower was spraying from connector Room 123 Reception informed on exit
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was cold the window had been left open all day and the heating didn’t work. We had a late check in but the room could have been warmer
Stayed 1 night in Oct 2021

10/10 Excellent

Virginija

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Coach party took preference.
This is the third time we have stayed & will be our last. Reception could not help us with booking an evening meal as "Coach Party" took preference and we probably paid more for our room than the "Coach Party". Luckily a Carvery was next door who bent over backwards to fit us in. Our room overlooked the dual carriageway with traffic running past all night the double glazing proved useless.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
My room faced the dual carriage way and so it was very noisy with cars despite the window being closed. Also no air con so it was a fairly warm night. Otherwise, hotel is generally OK and is good enough for an overnight stay if need to be in the area for whatever reason. Try to get a room facing away from the carriageway if possible
Stayed 2 nights in Sep 2021

4/10 Poor

Rachael

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing Family Stay
We are a family of 4 and my youngest is just about too big for the normal ‘camp beds’ that are generally in family rooms. So after looking for a hotel for a night away to attend a family wedding, I found this which stated an the hotels.com website that it was a family room with one double and two single beds. Brill - and solely due to this I booked the room. I contacted the hotel the day before our arrival to confirm check in times and was told after 1400. We arrived at the hotel at 1420 and was subsequently told check in is after 1500. Explained I rang and was told 1400 but they said the colleague was wrong. Ok, we completed the paperwork and arranged to collect the key later. When I arrived at the hotel later to collect the key and drop the bags into the room, I was utterly disappointed to find the room was infact a sofa bed and the camp bed type - definitely not what was stated on the website, plus the room was too small to hold this extra bed. As I had a taxi waiting for me I thought we will just leave it and put the youngest in this bed after all. When we returned later my youngest (who is a big 8) climbed into the bed and to our utter amazement we found there were no springs holding the mattress to one side of the bed!!!! The two boys slept with me in the double and hubby slept on the sofa bed. I spoke to reception about this when checking out and explained my disappointment and the camp bed should never have been put into the room.
Stayed 1 night in Sep 2021

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

BOOKER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall ok no complaints
Stayed 3 nights in Sep 2021