City view

Reviews of Le Jazz Hotel

3 out of 5
Le Jazz Hotel
Zarkaa Al-Yamamah Strreet, Hawally, Kuwait City

Reviews

7.0

Good

Rating 10 - Excellent. 17 out of 100 reviews" "
Rating 8 - Good. 34 out of 100 reviews" "
Rating 6 - Okay. 33 out of 100 reviews" "
Rating 4 - Poor. 9 out of 100 reviews" "
Rating 2 - Terrible. 7 out of 100 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
Response from Marlito on 27 Mar 2020
Dear Valued Guest, Thank you for giving us a score of five.

4/10 Poor

Daniel

Business traveller
Disliked: Property conditions & facilities, room comfort
Not suitable for a business stay
Unfortunately, this hotel is really run down, in massive need of renovation, and all services need upgrading. The room should have been beautiful - the furniture is rustic and authentic and the room was huge; a suite! But everything was filthy - i didn't want to take my shoes off; the bathroom was in a state of disrepair and very much gave the impression of not being hygienically clean. And complementary breakfast absolutely cannot be given a compliment. Nearby restaurant options are very limited. Unfortunate all round because I was really looking to staying in this hotel, but now i would only recommend to those looking for a budget overnight stop and nothing more.
Stayed 1 night in Feb 2020
Response from Marlito on 21 Feb 2020
Dear Mr. Daniel, we appreciate your feedback and consider all your comments to be the ground of changes.

8/10 Good

Aziza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Marlito on 5 Jan 2020
Dear Valued Guest, Thank you for the score 8 out of 10, we appreciate

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Good location. Quiet place and safe. Reasonable price.
Stayed 2 nights in Nov 2019
Response from Marlito on 24 Nov 2019
Greetings from Le Jazz Hotel ! thank you for your feedback we appreciate

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 1 night in Aug 2019
Response from marlito on 13 Aug 2019
thank you valued guest, we appreciate your score. Regards, Marlito

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jul 2019
Response from Marlito on 9 Jul 2019
Dear, Thank you for giving us the score of 4. we appreciate. Marlito Front Office

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I came with some business details in my trip the worst thing i encounter is that the internet in the hotel was really bad it doesnt stay 20 min in connection then disconnect and i suffered with this during my trip.
Stayed 2 nights in May 2019
Response from Marlito on 3 Jun 2019
Dear our valued guest, Thank you for your comment and we appreciate , we will check this issue and will make all the option for changes.

6/10 Okay

Berni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is all about location location location, it’s in a rough area, nothing nearby without a walk through poor dusty roads. Hotel priced accordingly. Food is adequate basic stuff in a very simple dining area reminiscent to a works canteen.
Stayed 1 night in Apr 2019
Response from marlito on 9 May 2019
Dear, Greetings from le jazz hotel! thank you for your feedback we appreciate... Regards, Marlito

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality
Great in their hospitality with less prices and excellent facility. Free shuttle from and to airport Breakfast included
Stayed 1 night in Apr 2019
Response from Marlito on 22 Apr 2019
Dear Respective guest, Thank you for your good remarks we appreciate a lot.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2019
Response from nancy on 5 Mar 2019
Dear Sir/Madam, thanks for staying with us. we appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2018

10/10 Excellent

Preetika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Massive and great Rooms. Amazing staff!
My father with a colleague of his stayed at The Le Jazz Kuwait. And did he love his stay! On a business trip, it was important for him to have a quick and hassle free stay. Begining from the time he arrived which was early in the morning and way before check in time, he was allowed a seamless check in by the reception staff. More so, he was offered am extra free breafast the same day. Such is the co-operation and pleasant service of the hotel staff! The rooms were bigger than most hotels he had stayed in, with a sitting for dinning and sofas for relaxation. For the breakfast, it had a decent variety and was delicious. All in all, the hotel services and rooms are totally worth the price paid and more!
Stayed 2 nights in Sep 2018
Response from Front Office on 2 Oct 2018
Thank you

10/10 Excellent

Almuthanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Amazing hotel, new décorate, affordable price
Stayed 1 night in Aug 2018
Response from Front Office on 2 Oct 2018
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very big rooms and clean, with parking.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, cleane and a big room. The area is not good as the hotel
Stayed 2 nights in Apr 2018

6/10 Okay

keefkenta, SA

Liked: Room comfort
nice hotel
nice hotel ,with cheap price , private parking , large rooms , food is OK, not noisy
Stayed 1 night in Feb 2018

6/10 Okay

Sara

Disliked: Staff & service, room comfort
Stayed 2 nights in Jun 2017

6/10 Okay

AJ, Dubai

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
To sleep only
It was relaxing for sleeping only, comfortable bed, good AC, clean toilet... little old furniture but still good and clean...

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
The receptionest tourn my visa while she was taking a copy. Lied by saying she will prepare a letter stating what happened in case immigration office ask for it. I was very busy and followed up many times and i didnt have time to deal with them in a way they deserve. Very poor WiFi (almost not there). Very poor breakfast with very poor service. Suit was nice,bed is comfortable, not noisy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

E.Haddad, Haddad

Liked: Staff & service, room comfort
Nice Hotel,big rooms,
with my experience this hotel worth 4 stars and I recommend it to all

6/10 Okay

Masood, Kuwait

Reasonable 3 star hotel
This is a reasonable 3 star hotel.rooms are very big with 4 sofa sets and dining table. The bed was very uncomfortable. Free parking in basement.

8/10 Good

Khalifa, Bahrain

Liked: Staff & service
Disliked: Room comfort
Good place
Everything nice in this hotel but there is jacuzzi in the room very old and not working its most change it with mini bar to make the room better and the tv channels not clear and the wifi poor

6/10 Okay

E.Haddad, Haddad

nice hotel,good location
I think this hotel is 4 stars,I would recommend it to other visitors

6/10 Okay

Not Provided, lebanon

Disliked: Cleanliness
I'm familiar with this hotel,I like it
very good

10/10 Excellent

fathi, Saudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wanderful place
Wanderful place. They upgrade me to suit

8/10 Good

mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

6/10 Okay

qassem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but,
I went their with my family for couple of days we loved the hotel but there was couple of problems. my brothers and sister hate it because it says there is a swimming pool but it has been of for a while. the food at the restaurant buffet was good but they were not prepared very will. the hotel is a miss from outside. Despite all of that, it was good and comfy

4/10 Poor

Tarun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

visitor from UK, London, UK

Disliked: Cleanliness, property conditions & facilities
Disappointed tourist
Hotel not located in a good area. Swimming pool advertised on website broken. This should be stated on website and potential guests should not be placed under the impression that this is available. We paid the full price and not a reduced price to reflect that the pool was not available. We were very disappointed that we could not use the pool considering the hot wheather. Breakfast was consistently very bad.

8/10 Good

Elias, Beirut

Liked: Room comfort
good hotel
good

4/10 Poor

Rajendra, India

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Low place
The Hotel location was not great but the staff was very helpful...

8/10 Good

RaeRae, Bahrain

Liked: Room comfort
The rooms were spacious!
I loved how big the suites are for the value..we enjoyed our stay.. The hotel needs a bit more maintenance, but the overall experience was great for the price..

6/10 Okay

ALMULHIM

Liked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not book this hotel again!
The hotel does not deserve 4 stars. I would rate it as a 2 star Motel. The condition of the room was so bad that I could not breath properly and therefore had difficulties to sleep. Fortunately I only had to stay there for 1 night. The breakfast is not good either. Will not recommend this hotel even if it's only for 1 night stay.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Antique hotel with poor maintence and good price
I have stayed at this hotel over the weekend. It was antique hotel with a lot of history, however the rooms has a great view over the city, and large rooms. However other than that it has horrble furniture which have not changed since old times. The service was good.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
adequate
This hotel is definetely Clean and Adequate in that the beds are comfortable and the Internet and Meals are good. However I was disapointed to find that the pool was not in service. (one of the reasons I booked this hotel over others.) The room I stayed in was not in "disrepare" as such, but neither was it pristine. (Not a deal breaker for me, but others may take issue) Over all I have no trouble reconciling the cost of this hotel with the state and service provided. ($116 CAD a night Including WIFI and Breakfast)

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel overall doesn't deserve a 4 star. But the room was so big and clean.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CSS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good clean hotel with nice big rooms. Basement parking to keep car out of the sun. Good breakfast buffet on 19th floor with a nice view over the city.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
it is good for one night business stay
The rooms are quite big but almost there are no facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very dissatisfied with the hotel and stay.

10/10 Excellent

Ebrahim, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hawthorn is the one for me in Kuwait
Very nice and the room it comfort. they need only to change the check out time from 12:00 pm to 02:00 pm.

10/10 Excellent

Steve, Al Asad, Iraq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kuwait Hotel
First time I've spent the night in a Kuwaiti hotel, The shower was good, the room was nice, the bed was okay. It was a good deal considering the area. There were a bunch of shops, market, phone stores etc... locally so all in all a good location. They did same day laundry and drove me to the Airport the next morning. I will be using them again if I need to

4/10 Poor

James, Highlands Ranch, CO

Liked: Cleanliness, room comfort
The Lost
This hotel is really more appropriate for Kuwait City locals who don't mind that this hotel is so off the beaten path that only the most die-hard natives of this neighborhood can find it. It is NOT NOT NOT for non-locals who are looking for a place in a decent neighborhood. They don't even print the street address on their business cards. FOUR taxi drivers had NO CLUE how to find the place. One attempted to drop me off in a derelict part of the neighborhood and leave me to find it on my own. Another cab driver who'd worked this city for YEARS was lost in the gridlocked traffic of this neighborhood (Hawally) for AN HOUR AND A HALF. Before even entering the building, an old, weatherbeaten sign on a tattered attached structure attempts to tell you there is "construction" going on - clearly, they have no desire to fix or improve it. And the management attempted to HOLD MY VISA AND PASSPORT when checking in until the end of my stay. Only after threatening to go to another hotel they returned them to me. To be fair, the room was pretty nice - but the hotel seemed more appropriate for natives of Kuwait City attempting a weekend getaway than for weary travelers. BOOK THIS PLACE AT YOUR OWN RISK.

10/10 Excellent

ALEX FLORES, TAMPA FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HAWTHORNE SUITE
AWESOME PLACE !

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star hotel in Kuwait
The hotel was located in an industrial area - did not match the location map. The hotel was old and worn out - didn't at all look like the pictures provided. The internet connection was realy slow and I had to move to another room in order to get a Wifi signal. This hotel is NOT a 4 star hotel. Will not recommend.