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Reviews of Costa Del Sol by Arabian Link international

4.5 out of 5
Costa Del Sol by Arabian Link international
Shaab Bahari, Ibn Al Khateeb Street, Hawally

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 62 reviews" "
Rating 8 - Good. 29 out of 62 reviews" "
Rating 6 - Okay. 8 out of 62 reviews" "
Rating 4 - Poor. 8 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Okay

Ibrahim

Stayed 1 night in Sep 2023

8/10 Good

Sami, Kuwait City

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities
Clean , good lobby, good location, restaurants in hotel. Couldn’t go to restaurant for coffee or rest unless I ordered a big buffet. Receptionist and food room service staff kept asking for cash instead of putting expenses on room. It was very odd. After I insisted, they agreed to charge my credit card.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very good hotel near Salmiyah. Great view and nice rooms Cons - Does not have vegetarian menu. No Indian food option.
Stayed 2 nights in Jan 2020

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
y good
Very good
Stayed 1 night in Dec 2019

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room had smoke smell. Some of the furniture was old and needs to be replaced
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Bassam

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Nour Eddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay in Kuwait
It was very good, very good and friendly staff
Stayed 1 night in Nov 2018
Response from Vanessa on 30 Nov 2018
Thank you Mr. Nour for your feedback. We wish to see you soon again in Costa Del Sol Hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Location
Half way to city and other parts of Kuwait. I recommend this area to stay in. accessible to the beach side walk which is acceptable in winter/spring seasons.
Stayed 2 nights in Feb 2018

10/10 Excellent

Maher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly environment
Very unique and cozying hotel. Clean, professional touches all around, suitable for business.
Stayed 1 night in Dec 2017

4/10 Poor

James, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a place to sleep
No hot water for a shower one morning, lack of power outlets (particularly near to the bed for charging phone/laptop etc). Inconsistent with housekeeping replacing towels, floor towel etc. Lack of control over the room temperature also.
Stayed 3 nights in Dec 2017

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shame about the early check in fee
Such a shame! I enjoyed staying here several times through the summer. This time I arrived 3 hours early for check in. Rooms available but the manager insisted on 50% early check in fee, first time ever. Other staff wonderful and normally a good value hotel. will go back when the manager or the policy changes.
Stayed 1 night in Oct 2017

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Stayed 2 nights in Jul 2017

10/10 Excellent

Ted, Plymouth, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Costa Del Sol
An excellenthotel. The level of service from the friendly staff was outstanding. I will most definitely use this hotel again the next time that I visit Kuwait.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
All was good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location by the coast
Wonderful staff, good restaurant and a good location for walking to the coast and beach. Junior Suite was good but missing slippers and TV wasn't great. Would certainly stay here again though!

8/10 Good

Bader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Khodor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

MASSIA, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Costa visit
It was good ,but unfortunately rooms wS too cold, and the air condition working only cold mood not hot mood, it general hotel was fine

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Costa del sol - oct 2015
Bed was so uncomfortable - air con was stuck on freezing could not turn off.

8/10 Good

Ian, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Ladies only swimming pool" not advised by hotels.
The second time I have stayed at the Costa Del Sol. Very nice room, great service and excellent breakfast choice. Last time the gym was not exactly up to standard, but they gave now relocated it and the equipment has been serviced and all in working order. One big disappointment is the swimming pool which is now reserved permanently for ladies only. This was not stated on hotels.com description and was very annoying. Please communicate this ridiculous rule so that no-one else is mislead.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I won't return
The hotel is undergoing renovation. They don't inform their guests of this. It's not known if the improvements will make the hotel worth staying but currently the condition is terrible. The bathtubs (no true shower) must have come from an old insane asylum- filthy and you need a handicap stool to get into them. The breakfast, even being free, is awful. I won't return.

10/10 Excellent

Pedro, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel.
We were welcomed in the Airport by an officer from the Hotel. I was impressed. The Hotel is very good and the employees did everything possible for a great stay. Unfortunately some guests don't respect the non smoking marked floors and decided to gather in the hall for smoking (Not Hotel's fault). In General, very good the Hotel.

8/10 Good

Ali, London

Liked: Cleanliness, staff & service, room comfort
Nice hotel and can be a lot better.
Very nice, friendly service but lacks professionalism, nice rooms and nice furniture. will stay again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Great Location Great staff Great view..I would visit the hotel again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This is my first time going to Kuwait and staying for four days was a success at this hotel. Stuff were friendly and breakfast wasn't bad at all. I would recommend this hotel for its location and area.

8/10 Good

ALFAKHRI, RIYADH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT WAS A VERY GOOD I RECOMMENDED THE HOTEL. I STAYED IN SUITE AND IT WAS GOOD CHOICE..

8/10 Good

Biz Traveler, US

Liked: Staff & service, property conditions & facilities, room comfort
Reasonable hotel for short business trip
Hotel was decent. Rooms were very spacious and breakfast was good.

8/10 Good

Kevin, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good. I had a nice room and breakfast was excellent

6/10 Okay

Omar, Riyadh

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Cheap hotel, regular service
This hotel is great however the room was very old, but if you want a cheap hotel you should consider this hotel

2/10 Terrible

Mazdak, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
A hotel I will never suggest to any one.
You can not imagine what a hotel it is. Smells really bad. When you wanna check out, it will take a decade for them to do the calculation and check the mini bar. Overall, I wont suggest it.

8/10 Good

Mohsin

Liked: Cleanliness, staff & service
Great View to the Gulf sea
A family of 4 (couple w/ 2 children) booked 2 interconnected rooms for 4 nights, well in advance, but not given nor rooms close to each other. They call it Suite but it is moderate in size of a bedroom, small sitting room & toilet. The price was not cheap for a 4* hotel. We arrived at 2.30 in the afternoon to the check-in desk. We have been kept waiting for 1 hr 15 mins to receive one room and for 2 hrs to receive the 2nd room, in an incompletely ready state, wet floors, some amenities missing, glass shelf in toilet broken. Informed the reception about the fridge in room not cooling, no one attended to the last day of checking out. Apart from the checking-in frustration and the very noisy every night until late hrs by other guests, the overall hotel stay was satisfactory. The location is good, the view of the Gulf was great. Free hi-speed wifi and breakfast buffet w/ wide variety of cold & hot dishes were included. Decent Gym, Steam room, Sauna, Massage room (masseur was in vacation) & Swimming pool (was under maintenance on our arrival). Self parking in front of the hotel w/ some shaded park. Front desk lobby is spacious and live. The staff service was ok but has some lackness of experience. Overall ok clean hotel but I might look for another hotel on my nest visit to Kuwait.

8/10 Good

RAED

Liked: Staff & service, room comfort
Near shopping areas
It was long time to check in. When arrived they asked me about marriage certificate and they refused the digital copy! Then asked me for additional cost for my wife stay. When I showed him the printout of Hotels.com their system was not updated and he apologized. The rejected to pick me from the airport and they said I had to inform them 24 hours before, while it was not mentioned at Hotel.com so I paid the transport myself. Overall stay is good but it seems there is no coordination between Hotels.com and the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Talal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الاقامه جميله ولاكن الفندق الساعه 12 ليلاً يقفل طلبات الروم سيرفس
Stayed 2 nights in Mar 2019

10/10 Excellent

Moohmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
انصح فيه بقوه
رائعه علجو خطأ في الحجز باعطائي جناح مطل وكبير على البحر
Stayed 4 nights in Dec 2018

8/10 Good

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2018

8/10 Good

Yasar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
As usual, very good hotel for business, i stay in same hotel on monthly basis since 5 years
Stayed 1 night in Jun 2018
Response from Vanessa on 20 Jun 2018
Thank you and you as always welcome to stay in our Hotel.

8/10 Good

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق جميل
الفندق موقعه حلو ومطل على البحر

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
خدمة عملاء
حجزنا في الفندق غرفه من موقع اخر لما رحنا تفاجئنا بأن تفاصيل الغرفه الموجوده عالموقع غير موجوده في الفندق اساساً وكان عددنا كبير ومسافرين براً .فاجئنا طاقم العمل في الاستقبال والاداره بانهم غير متعاونين اصلاً ويكذبوا العميل احنا نقول لهم شوفوا الحجز وش مكتوب وهم يقولوا غير صحيح رفعنا لهم الجوال في وجههم واستمروا بالتكذيب طيب الحين مو غلطنا احنا ولا غلط ادارة الفندق مو المفروض انتوا كاداره عشانكم ما تابعتوا تفاصيل البحث عن فندقكم في ذاك الموقع تقوموا بتعويض العميل بدلاً من تكذيبه وتأخير تسجيل دخوله بالطريقه المحرجة هذي التعويض اللي عملوه انهم عطونا سريرين زياده وكانوا يبغونا ندفع حقهم ولما خلصنا هذا كله ندخل الغرف ونجي ننام الا السرير مثل الخشب والمخدات بعد النوعية مره سيئه ورديئه رجعنا كلنا ظهرنا ورقابنا تعورنا بالنهاية تجربة سيئة بجميع المقاييس وهذا اول واخر تعامل لنا وياهم
Stayed 2 nights in Nov 2017

10/10 Excellent

chadi, milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Good hotel with a great location. Wonderful staff at the reception, especially Nour and the eygption guy. Great staff also at breakfast and restaurant which is good with big menu ,high quality and economic prices. Thank you for your hospitality and remember that the hospitality starts from your staff. Best regards Chadi H.
Stayed 2 nights in Sep 2017

4/10 Poor

Thamer

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Francois

Liked: Room comfort
Bon hotel pour court sejour pour affaire
Bon hotel pour court sejour pour affaire

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Roberto, Modena

Liked: Cleanliness, property conditions & facilities, room comfort
Viaggio di lavoro in Kuwait
Hotel abbastanza lussuoso, buona pulizia e servizi. La cosa migliore era la colazione dove viene offerto di tutto a livelli qualitativi elevati.