Deluxe Room, Kitchenette | Mini fridge

Reviews of CASTLE Waimea Country Lodge

2.5 out of 5
CASTLE Waimea Country Lodge
65-1210 Lindsey Rd, Kamuela, HI

Reviews

6.8
Rating 10 - Excellent. 118 out of 448 reviews" "
Rating 8 - Good. 96 out of 448 reviews" "
Rating 6 - Okay. 119 out of 448 reviews" "
Rating 4 - Poor. 65 out of 448 reviews" "
Rating 2 - Terrible. 50 out of 448 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Seemed pretty new. Only downside was to exit the property you had to enter on to a very busy road.
Stayed 1 night in Feb 2024
Response from Waimea Country Lodge on 23 Mar 2024
Thank you for your review of our hotel. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again really soon!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The place is reasonably priced, roomy, clean, comfortable, friendly staff, convenient, and just an all around great place to stay.
Stayed 2 nights in Feb 2024
Response from Waimea Country Lodge on 2 Mar 2024
Mahalo for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting Waimea. It's been a pleasure to serve you and hope you return soon. Thank you again!

10/10 Excellent

Vicki

Stayed 2 nights in Feb 2024
Response from Waimea Country Lodge on 22 Mar 2024
Mahalo for selecting Waimea Country Lodge during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable, and convenient stay. Your comments are greatly appreciated. Thank you again.

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities
Would be nice to have plug 🔌 outlets from the lamps . The place was clean and cozy and Kehau was so nice and helpful 😁Perfect location to stay in Waimea
Stayed 2 nights in Feb 2024
Response from Waimea Country Lodge on 26 Feb 2024
Mahalo for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting Waimea. It's been a pleasure to serve you and hope you return soon. Thank you again!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it!!! So clean!!!
Stayed 7 nights in Feb 2024
Response from Waimea Country Lodge on 24 Feb 2024
Mahalo for taking the time to share your positive experience of the Waimea Country Lodge. I'm pleased that we were able to provide clean and affordable accommodations for you.

6/10 Okay

Sila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No heat in the room it was 56 degrees in the room the bedding was for summer weather I was cold all night
Stayed 1 night in Feb 2024
Response from Waimea Country Lodge on 8 Feb 2024
Mahalo for your review of Waimea Country Lodge. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again.

10/10 Excellent

JoAnna

Business traveller
Stayed 1 night in Jan 2024
Response from Waimea Country Lodge on 2 Feb 2024
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.

8/10 Good

Pono

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Waimea Country Lodge on 2 Feb 2024
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.

10/10 Excellent

Bruce

Stayed 1 night in Jan 2024
Response from Waimea Country Lodge on 2 Feb 2024
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.

10/10 Excellent

Stéphane

Stayed 3 nights in Dec 2023
Response from Waimea Country Lodge on 2 Feb 2024
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Waimea felt local and less touristy. Very friendly staff in a central location. Food walking distance in either direction.
Stayed 7 nights in Dec 2023
Response from Waimea Country Lodge on 5 Jan 2024
Thank you for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting Waimea. It's been a pleasure to serve you and hope you return soon. Thank you again!

10/10 Excellent

Shishir

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room with kitchen. The room is renovated, quite big. We had a great stay with family and 2 kids. Location and parking are also very convenient - you can walk around to a super store, coffee shop etc. Above all, the lady at front desk is super helpful and provided us great customer service. We will definitely stay here again!
Stayed 2 nights in Dec 2023
Response from Waimea Country Lodge on 2 Feb 2024
Mahalo for taking the time to share your positive experience of the Waimea Country Lodge. I'm pleased that we were able to provide clean and affordable accommodations for you. We look forward to having you stay with us again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Waimea Country Lodge on 5 Jan 2024
Thank you for staying with us on your recent visit to Waimea and for your wonderful review on Expedia. It's great to know that we were able to provide all the features expected in a Waimea Hotel to you during your stay. It would be our pleasure to serve you again on a return visit. Thank you again.

2/10 Terrible

Steve

Stayed 1 night in Dec 2023
Response from Waimea Country Lodge on 5 Jan 2024
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Waimea Country Lodge on 5 Jan 2024
Thank you for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting Waimea. It's been a pleasure to serve you and hope you return soon. Thank you again!

6/10 Okay

Mark

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Checkout day looking for coffee..person handling had difficulty delivering coffee. Cofee not replaced in room, when requested..reluctant to provide. Really?
Stayed 2 nights in Dec 2023
Response from Waimea Country Lodge on 5 Jan 2024
Please accept my sincere apology for your unpleasant experience. I'm embarrassed to hear that your stay was upsetting for you. I would love the opportunity to discuss your concerns in person, in an attempt to restore your confidence with the Waimea Country Lodge. Thank you and hope to speak to you soon.

10/10 Excellent

Jose Maria

Travelled with family
Liked: Staff & service
Recommended for a family of four.
The place is clean and just recently renovated. Love it.
Stayed 3 nights in Dec 2023
Response from Waimea Country Lodge on 5 Jan 2024
It's been a pleasure to have served you while visiting the Waimea Country Lodge.. Your comments are greatly appreciated, especially of our staff and the restaurant tips. I hope other Hotels.com readers will be able to benefit from your review. Thank you very much!

10/10 Excellent

Laurie

Stayed 1 night in Dec 2023
Response from Waimea Country Lodge on 5 Jan 2024
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Waimea Country Lodge on 12 Dec 2023
Mahalo for your review of Waimea Country Lodge. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again.

10/10 Excellent

jean guy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and size of the room were good. And everything worked and I could change my towls easily.
Stayed 3 nights in Dec 2023
Response from Waimea Country Lodge on 12 Dec 2023
Mahalo for your review of Waimea Country Lodge. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again.

10/10 Excellent

June

Stayed 1 night in Dec 2023
Response from Waimea Country Lodge on 5 Jan 2024
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend to anyone. Great place to stay!
Stayed 1 night in Dec 2023
Response from Waimea Country Lodge on 6 Dec 2023
Mahalo for your review of Waimea Country Lodge. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again.

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the place.
Stayed 7 nights in Nov 2023
Response from Waimea Country Lodge on 2 Dec 2023
Mahalo for your review of Waimea Country Lodge. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again.

6/10 Okay

Marlyn

Travelled with partner
Nice, quiet, clean option.
Stayed 2 nights in Nov 2023
Response from Waimea Country Lodge on 28 Nov 2023
Mahalo for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting Waimea. It's been a pleasure to serve you and hope you return soon. Thank you again!

10/10 Excellent

Larry, Okotoks

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and our room was ready so an early check in was offered. Nice touch! The lady at the front desk was very pleasant and our room was clean.
Stayed 1 night in Nov 2023
Response from Waimea Country Lodge on 28 Nov 2023
Mahalo for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting Waimea. It's been a pleasure to serve you and hope you return soon. Thank you again!

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Waimea Country Lodge on 18 Nov 2023
Mahalo for taking the time to share your positive experience of the Waimea Country Lodge. I'm pleased that we were able to provide clean and affordable accommodations for you.

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained and opperated Very clean too No complaints
Stayed 1 night in Nov 2023
Response from Waimea Country Lodge on 17 Nov 2023
Thank you for taking the time to share your positive experience of the Waimea Country Lodge. I'm pleased that we were able to provide clean and affordable accommodations.

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Overpriced 2-star motel. Nearly no service provided. You would have a much better experience staying in the nearby Paniolo Greens in Waikoloa Village or other B&B options.
Stayed 4 nights in Oct 2023
Response from Waimea Country Lodge on 15 Nov 2023
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Waimea Country Lodge on 15 Nov 2023
Thank you for choosing to stay at Waimea Country Lodge on your recent trip to Waimea. We hope you visit us again!

8/10 Good

Kenneth

Stayed 6 nights in Nov 2023
Response from Waimea Country Lodge on 6 Dec 2023
Mahalo for your review of Waimea Country Lodge. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great find with friendly staff and clean room. Highly recommend!
Stayed 3 nights in Nov 2023
Response from Waimea Country Lodge on 10 Nov 2023
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.

10/10 Excellent

Tamara

Stayed 1 night in Oct 2023
Response from Waimea Country Lodge on 4 Nov 2023
Thank you for staying with us on your recent visit to Waimea and for your wonderful review. It's great to know that we were able to provide you with all the features expected in Waimea Country Lodge to you during your stay. It would be our pleasure to serve you again on a return visit. Thank you again.

8/10 Good

Laura

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They could've offered pastries & beverages in the morning. Otherwise, it was nice and restful. My spouse thought the coffee "was crappy."
Stayed 1 night in Oct 2023
Response from Waimea Country Lodge on 4 Nov 2023
We appreciate your feedback of our hotel and wish to apologize for not having the amenities you wanted during your stay. As we are committed to improving our services and facilities, we hope we will be able to restore your confidence in the future.

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Waimea Country Lodge on 23 Oct 2023
Mahalo nui.We look forward to your next stay with us here!

8/10 Good

Scott

Travelled with group
Liked: Property conditions & facilities
Best bathroom of four hotels visiting Hawaii
Stayed 2 nights in Oct 2023
Response from Waimea Country Lodge on 28 Oct 2023
Mahalo for selecting Waimea Country Lodge during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable, and convenient stay. Your comments are greatly appreciated. Thank you again.

8/10 Good

Alan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This lodge is quaint but so convenient its walking distance to a lot of eateries and food store.I love it im already planning my next stay
Stayed 1 night in Oct 2023
Response from Waimea Country Lodge on 23 Oct 2023
Mahalo nui!We look forward to your next stay with us.

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Waimea Country Lodge on 23 Oct 2023
Mahalo nui!We look forward to your next stay with us.

8/10 Good

Tyler, Ewa Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Waimea Country Lodge on 23 Oct 2023
Mahalo nui!We look forward to your next stay with us.

10/10 Excellent

Del

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet and comfortable.
Great staff. Comfortable little town, green and country feel. Quiet except for nature sounds, very relaxing. Matress old stule hard bit that was our only negative.
Stayed 4 nights in Sep 2023
Response from Waimea Country Lodge on 10 Oct 2023
Thank you for your detailed review of our hotel. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again really soon!

6/10 Okay

Caitlin

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
This was a cute place to stay and staff at the front desk were pleasant. Although these were good aspects, there was small roaches that we found while laying down on the bed. There was also an unpleasant with either the bedding itself or the hand-soap that we were using. I would stay here again amidst these unpleasantries but would bring things to avoid these situations.
Stayed 2 nights in Sep 2023
Response from Waimea Country Lodge on 10 Oct 2023
T We appreciate your feedback of our hotel and wish to apologize for the uncomfortable room accommodations experienced during your stay. As we are committed to improving our services and facilities, we hope we will be able restore your confidence in the future.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Small facility. They contacted us ahead of time to set up after-hours arrival. Great info about local businesses.
Stayed 1 night in Sep 2023
Response from Waimea Country Lodge on 13 Sept 2023
It's been a pleasure to have served you while visiting the Waimea Country Lodge. Your comments are greatly appreciated, especially of our Late Check-in Procedures. I hope other Hotels.com readers will be able to benefit from your review. Thank you very much!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Waimea Country Lodge on 12 Sept 2023
Thank you for choosing to stay at Waimea Country Lodge. We hope you visit us again!!

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beside the lighting from outside comes inside of unit. Window shades allows bright lights to enter. Very quiet place to stay. Rooms are clean and bathroom is modern.
Stayed 2 nights in Sep 2023
Response from Waimea Country Lodge on 12 Sept 2023
Thank you for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting from It's been a pleasure to serve you and hope you return soon. Thank you again!

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever!!!!!
You have to apparently get a hold of the place before 4 pm or you are out on the street. I tries multiple times to call them during business hours. I received the answering machine. After 4 calls unanswered, the message said that there would be a number to call oncw I got there for a late check in. I areived at 8pm. No one was there. There was no number to call except the one posted. They would not answer my calls after hours as well. I went to the restaurant in front and inquired. They gave me the number I already had. The island was completely booked out that night. My family with 2 young kids had to sleep in the car. After all this they still charges me for the room! These people are crooks! I would give it a one star if possible. Run as fast as you can away!!!!!
Stayed 1 night in Aug 2023
Response from Waimea Country Lodge on 31 Aug 2023
Aloha Mr. Moody, My sincere apologies to you and your family. A refund has been issued. Please follow up with the party used for booking to track you refund.

2/10 Terrible

Tamera

Stayed 1 night in Jul 2023
Response from Waimea Country Lodge on 1 Aug 2023
I'm so sorry to hear about your unfortunate experience with the internet company that cancelled your reservations. We hope we will be your home away from home while in Waimea. Take care and hope to serve you in the future.

10/10 Excellent

FLORIANN

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Mahalo nunui e Kanani for making our first booking exceptional! The property was more then I have expected based on reviews. I would definitely stay at the lodge in the future and highly recommend others. Aloha no
Stayed 1 night in Jul 2023
Response from Waimea Country Lodge on 1 Aug 2023
Thank you for staying with us on your recent visit to Waimea and for your wonderful review here. It's great to know that we were able to provide all the features expected in a small Waimea Hotel to you during your stay. It would be our pleasure to serve you again on a return visit. A hui hou!

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service
Due to late check-in, staff was able to provide instructions upon my arrival. The room was clean, bed comfortable, and hot water for a relaxing shower. The noise from other guests could be heard. If you’re into watching the tv, watch a YouTube video on how to adjust the tv volume. Would definitely stay here again.
Stayed 2 nights in May 2023
Response from Waimea Country Lodge on 21 Jun 2023
Thank you for choosing to stay at Waimea Country Lodge. We appreciate the wonderful review.

10/10 Excellent

Tiffany

Stayed 3 nights in May 2023
Response from Waimea Country Lodge on 21 Jun 2023
Thank you for choosing to stay at Waimea Counrty Lodge.

10/10 Excellent

Brian

Stayed 4 nights in May 2023
Response from Waimea Country Lodge on 21 Jun 2023
Thank you for choosing to stay at Waimea Country Lodge. We hope you visit us again!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Waimea Country Lodge on 25 May 2023
Aloha David,Thank you for the wonderful review of our property. We hope to see you again.