6/10 Okay
Ann
15 Apr 2024
Liked: Staff & service
Loved the garden and staff were friendly. Banana bread was good.
Expedia did not make a distinction between rooms with and without a balcony. We wanted a balcony and the lady we very helpful in checking and letting us know that there was one available for an additional 20-30 per nigh. We agreed but was actually charged 40 per night. This was not what we originally agreed and seemed mean - especially considering the room was not booked. The balcony made the room and the original room we were allocated seemed dark and confined.
As the property has several internet addresses it was difficult to find the one allocated and the correct password. The office closed at 7 so there was no one to ask. There was supposed to be instructions in our room but these were missing and we realized this too late. There were limited power points and as we had forgotten our power strip this meant we had to scatter our devices through the room. Again the office was closed at 7pm so we could not ask for a power strip. Would be great if the lamps could be updated to have power points USB connections and if new power points were added each side of the bed.
Ann
Stayed 2 nights in Apr 2024